I was stuck with high insurance for as long as i can remember. It was until Nora Bryant gave me a quote through state farm that I just could not turn away! The costumer service was amazing and she was there to answer any questions i needed! I highly recommend everyone I speak with to switch to state farm!! (ask for Nora) !

I’m an insurance lawyer and deal with a lot of the big insurance companies. Shane is my agent and the best I’ve ever met. When I had a basement leak, not only did Shane make sure my claim went smoothly, he lent me a fan and wet vac from his home to help with mitigation. He works hard for his customers, and I suggest him to anyone looking for a great agent!

Nora Bryant has been wonderful to work with on the Shane Satterfield team. She’s very efficient answering all of my questions on top of saving me money each month. I highly recommend this team!

Whenever I have questions they are quick to respond. When I need policy cards, a dec page, or anything else they deliver in a timely fashion. I’m very happy with my decision to switch my insurance business to Shane office. His staff is amazing too!

Just wanted to give a big thanks to China Clement from the D.C. Clement office in Bowling Green Ky, and also wanted to give a big thanks to Heather and Trent from the office in Owensboro, KY. 💯

Shane really made sure I received the best coverage. Excellent customer service and will remain with State Farm! Highly recommend. Although State Farm was higher compared toProgressive, Shane was very knowledgeable and professional with me and offered me more bang for my buck. State Farm has serviced my family for decades and I’m glad to be back with the team!!

Shane was a pleasure to work with to set up the coverage that was right for us. When I recently had a claim, he was easy to reach and made the process very simple.

I bought a used car and called to have it added onto my insurance. While trying to drive it back to work on it I got a flat tire. I had to have the car towed, and the tow truck driver told me I didnt have coverage for the vehicle, because supposedly the coverage doesnt start on the first day.I called to ask why I wasnt informed of this when I called, added the car, and made the payment. The office told me they would file it and get me some money back. I waited about a week and didnt hear anything at all, so I called back. They acted super confused and told me I had to submit a receipt from the tow to file the claim. So I sent the receipt in next and waited another week. I called to find the status and they told me they had lost the receipt and needed me to resubmit it. So I sent it to them again and they told me I would have a check in a week. I then went out of town for three weeks. When I returned, there was no check. So I called AGAIN, and the people at the office had no idea what I was talking about.At this point I began looking for a new insurance agent. Once I found new insurance, I called to cancel my policy. I was immediately put through to the person in charge, who seemed to know exactly what was going on with my situation, except that he thought I had just now submitted the tow receipt that I submitted 3 weeks and 4 weeks prior. He acted like they were doing exactly what they were supposed to, but didnt seem shocked that I was disappointed with the service, or really lack of service. I would highly recommend not going with this office, as they only seem interested in taking in premiums and not actually helping when situations arise.

Shane is always a pleasure to speak with. He is very professional and always there to help me get things done. I would highly recommend Shane and his agency.

Katelyn Kamuf was exactly what I was looking for in an insurance agent. She was efficient, knowledgeable, and so dedicated in meeting my needs. She is definitely an extraordinary addition to the Shane Satterfield - State Farm team. Thanks again, Katelyn!

Very available and helpful and knowledgeable. Shane met with me a couple times and he worked with my changing schedule to get the information I needed and saved me quite a bit of money. It meant a lot he was willing to share his personal choices and reasons to help me decide on the plans I need. Highly recommended!!~LW

Katelyn Kamuf is a huge asset to the Shane Satterfield team. She took care of all of our insurance needs professionally and effectively. If you’re looking for an insurance rep in our area, I highly recommend Katelyn Kamuf.

You won’t ever find a more genuine office than Shane’s. He and his team are phenomenal! Definitely worth going in to talk to them about insurance!

I cant begin to tell you how much money Ive saved switching my insurance to Shane. My previous insurance payment per month was $169 which included auto and rental. Now, after switching over to Shane, Im currently paying $108 per month. $366 savings over 6 months and Im on track to save even more next cycle due to State Farms Drive Safe app that tracks your driving and discounts your premium accordingly with how good of a driver you are.I couldnt be happier and I highly recommend Shane if youre looking for a new insurance company.

Total confusion from day 1. When I had to sign a paper for any change, it was never ready. Had to wait 2-4 weeks for everything. If I complained, agent told me I was not being patient enough. Just total confusion and constant issues. Outta there. DONE!!!!

Shane and his staff are great. I love visiting their office and I enjoy how they welcome me in. They are very professional and have positive attitudes. Thank you for your business and support.

Insurance is confusing to me. Too much to remember. Shane and his team are always able to answer any of my questions. I highly recommend!

Shane and his team are wonderful to work with. They never pressured us into any products we did not need and gave us fair deals at each turn. They have helped us negotiate through renting, building, and owning a home, as well as our car insurance needs. Shane is a great person as well, supporting the Owensboro community. Highly recommend.

One day after I contacted Shane with questions about continuing life insurance after retirement— he made a home visit to answer questions and review possibilities for various options! Great service and response time!

Although I was moving to bowling green from out of state, I somehow got routed to this office and Im very glad I did. Ive worked with Hadley on several policies and she has always got me the best rates and coverage while being extremely polite and helpful. I highly recommend this team!!!

As a fellow business owner Ive come to appreciate the little things in who I do business with. Ive known Shane for a long time and can say that he is a very knowledgeable, honest and dependable agent. Shane and his team are always there when I need them. I would recommend Shane and his office to anyone!

Excellent service! The office really is a good neighbor!

Very happy with the response time and communication that we are always given. 5 star service.

Great company, great man. Saved me quite a bit on car insurance. Would recommend giving State Farm a call.

OUTSTANDING! Shane went above and beyond to make sure that me and my family were taken care of.

Awesome service!! So nice, professional and everyone is always such a pleasure to work with!

Dependable Agent you can Trust! Shane & his team will take great care of you.

Great agent! Easy to work with and great customer service!

Shane and his office staff are always there to help when needed! Highly recommend this agency.

Shane satterfield and his staff are very friendly and professional, all of my problems and questions were handled very well