On a road trip one of our cars broke down late one night, and we left it behind at a rest stop near Terrys. Next day after a phone call with Terrys they agreed to tow the car and if we mailed the keys overnight they would fix it. We passed through town again a few days later and it was fixed at a great rate and the car runs great. Very impressed! I am glad if the car was going to die it died when and where it did.
Great place, always have had a good experience there.
Kind and trust worthy with consideration for the customer needs and Always providing the best services possible, With integrity. Satisfaction guaranteed. I would recommend anyone of my friends or family members to Treys repair and Im not just Blowing smock up your tail pipe 😂 .
Amazing customer service and amazing people.
Amazing customer service with great mechanics who had my vehicle back up and running within a surprisingly short period of time.
Super helpful and very professional
My family and I were passing through town on a 12 hour trip from Oklahoma. My husband noticed a strange sound when we stopped for lunch. We went to Terry’s and Bret took excellent care of us! They got us in even though it was their lunch break. The solution was simple but it would’ve been easy for someone to take advantage of the situation just to add to our bill. Terry’s was quick, kind, and honest. Can’t recommend them enough!
UPDATE: The air pump they installed was not even installed correctly. The cracked hose that caused the original one to fail was not fixed or reattached. I have included pictures as proof whomever did the work was lazy. See the arrows pointing to the clamp and crack.Giving them 1 star only because they were friendly and attentive. But that has little to do with fixing cars, but does hold some weight from a business prospective. Took them two weeks to fix my mercedes when it should have been one week. Between a misdiagnosis, ordering the wrong parts, not being able to get parts and forcing me to order them because they couldnt, doesnt sit well with me. First off mercedes has the part number printed or stamped on every single part on the car, so ordering the wrong parts should never happen. Second, making a customer order parts for a fix because they cannot get them should also never happen. I can forgive a mistake because we all make them, but when they start to pile up something is wrong....
After getting introduced to this auto repair center, we continue to drive over 70 miles each way to get their outstanding professional customer care of our foreign and domestic vehicles. From tires to transmissions, there is no job too small or too big for these friendly family-owned repair shop employees to resolve and at a fair price. If you have time to plan ahead for an appointment, then you will likely never be surprised when your car repair is done. Regardless of whether or not you can plan ahead, they even have loaner vehicles available on a first come first served basis.
I called them when they 1st opened in the morning and they were luckily able to fit me in right away. It took them less than an hour to diagnose, get the part, fix my car and get me back on the road. Their customer service is amazing. Everyone was very friendly and helpful. Their prices were extremely reasonable too. I highly recommend them.
The staff at Terrys Repair take great care of people and their vehicles.
I got stranded on Hwy 14, and had to have my car towed. Had it towed to Terrys based on a recommendation- and I was very pleased with the work done, the price, and the customer service! I would refer anyone to Terrys!
Best guys around!!
Friendliness of staff, curb appeal, and several different vehicles in their lot were all positives. However, hard to rate more than a star, since they didnt even do the diagnosis, they promised to have done by early next morning. Impression given was that our issue was not important. We were traveling from out of state and needed car this weekend to return home. As they didnt seem to be able to take care of us, we said we would find someone else help us. The gentleman at the front desk, told us good luck, everyone is busy.
Only place I will go to have my car serviced. They do great work, fair prices, and a friendly staff
There people you can TRUST they do a GREAT JOB
Great longstanding business that takes pride in its work. Great Christian run repair shop.
Helped us with our Mini Cooper. Staff was helpful.
They fixed my car last minute when I was on a road trip, they were wonderful!
They always do great work
Excellent service friendly staff reasonable prices
I have had 2 different vehicles worked on at Terrys and both times I received excellent customer service and reasonable pricing. I live in Waseca and would rather drive the 14 miles to Owatonna because I know they are honest and trust worthy. I am now a customer for life. Thank you Terrys!
Awesome
Honest, top of the line service and work.
Never got back to me concerning repair details
I have been going to Terry’s for years. They always do an excellent job
Worked on my 1993 Chevy Silverado and did a great job
Great service and friendly mechanics
Very happy with their service!
We have been customers for decades! I appreciate the personal service & integrity.
I have been going to Terrys for years and all I can say is they are honest and do a great job at a fair price. And, because of that I will continue to take my cars there for many more years.
Most trustworthy repair shop in town, dose not matter make or model!!
Ive been in a hurry every time I stopped there with a problem with my car and they always are very friendly and good at it right away I am very impressed
Best place in Owatonna for repair work.
Terrys Repair has a very friendly, knowledgeable and helpful staff! I would highly recommend!
Great customer service!! Great prices!!
Terrys installed a low mileage engine my car when I hit 240k and started burning to much oil. I was completely satisfied with their service and price, I will be coming back for my auto service needs
Great work for a reasonable price.
Been talking my vehicle here for many years, cant go wrong with these guys!
Always excellent service! !
Great place
After taking our car to three other repair shops, they were the first to actually fix or issue. Were customers for life.
Honest