Missed My oil change appt. My SUV had an issue (cm engine light came on and the vehicle shut it sell off) getting there. Once I finally arrived at the store The manager took the time to put water in My Radiator even though I had advised Him (There price was too high) a tow truck was enroute and Midas was not who I opt to resolve the issueProps for being courteous; However, No one had on a mask....The mechanics, The manager and neither of the five people in the waiting area
Louis is a GEM! His demeanor put me at ease and he absolutely went above and beyond in regard to customer service. You can tell he cares about people. Hes a good and honest mechanic with a heart of gold. Ill be back for sure. I highly recommend visiting this store.
Joe is a straight shooter, no nonsense and gave us the kind of recommendations that a trusted friend or family member would do when they are looking out for your budget and your car. The technician I met was the same, with a thorough and keen eye. We saved hundreds of dollars by finding out we didnt have to replace our exhaust system and they could do a small repair instead because they have a welder on hand. Plus we had a few other basic maintenance things done in the same visit with quick turn around and no surprise charges. I was pleasantly surprised by the low cost.
Called in and spoke with manager, Louis, about an exhaust installment completed at home on the Jeep but just had trouble with fitment of one of the last exhaust hangers and if he could take a look at it and help. He mentioned to bring it by and his tech, Joseph, helped right away to solve the problem. Joe checked over all the connections on the system to give me the OK prior to leaving and had me back on the road in what seemed like 15 minutes. I really appreciate them putting me into their schedule and helping me right away as it was later in the day and the quick turn around was a plus. Definitely would come back here again with that kind of customer service.
DEFINITELY reccomend. Louis Wolf was the consummate manager/employee to work with - the professional, friendly process I prefer. He explained, educated and didnt pressure for unnecessary sales. I will continue my automotive maintenance with him, maybe even if he changes locations. 🙂
We are so appreciative to find an honest repair shop that doesnt overcharge. Louis is straight up and goes above and beyond to provide quality customer service. They check our car over, give us honest recommendations and only what is needed. They always get our cars in ASAP and get things done.. We trust MIDAS and our family will return. We believe are cars are well taken care of and last longer.
I went it in for an oil change. Louis Wolf was very courteous and professional. He answered my questions and provided recommendations. I didnt feel he was taking advantage of me like others do when a woman brings in a car. I would return for his service. I truly appreciate him.
Great experience! Walked in on a Friday, no appointment, and they squeezed me in for a full brake job the same day! Plus they were able to turn my rotors and reuse them which cut my potential bill in half. Great prices and service! Highly recommend for brakes!
Very professional and quick! They always do a great job communicating to me what needs to be done, and are so friendly/helpful. All three times I have dropped my car off I have been very satisfied. Will only bring my CRV here from now on.
Louis and the Midas team are awesome! Quick service, great communication, flexible timing and overall awesome experience. If you’re in the area, this is a really solid place to take your car. I can always get an appointment when my schedule is open and they take care of things quickly and efficiently. Will definitely keep going back here.
Louis Wolf is always great to work with. Trustworthy and friendly. I will continue to take my truck here and recommend his shop to my friends and family.
Up front and honest. Didnt try to sell unnecessary maintenance or repair. Thorough explanation/education of inspection. Will definitely return and highly recommend.
This particular Midas always takes great care of the vehicles my wife and I own. We can schedule ahead or if something dire happens like a tire popping weve been able to come in and it gets taken care of right away. Weve been coming to them with different vehicles for the last 3 years and they never try to upcharge you on things and really want to keep your business long term.
I went in because I figured I needed new brakes. It turns out it was a much more simple solution and not nearly as expensive. Most places would have replaced the brakes, even if they didnt need replacing and charged me for it. I appreciate the honesty and integrity of this shop and they will get all my future business.
This location is fantastic! I’ve been coming here for over 2 years and have always had great service. Very thorough with inspections, great customer service, will always recommend! Louis at the front is always professional and greets everyone with a smile, and all the mechanics are friendly too, can’t say enough good things about Midas on Metcalf!!
My muffler went out on a Tuesday afternoon and the Overland Park Midas, located off of Metcalf and 77th Street and they (Lewis) initially scheduled me for an appointment the next day at 2:30 p.m. Then I called back and Lewis told me to bring my car in first thing the next day. The muffler was replaced and their inspection team identified a potential issue to keep an eye on. Louis Wolf and Bob are by far the best examples of customer care and excellence Ive had in 24 years of owning my 1997 Honda Civic. They truly cared that my car was repaired to my satisfaction and were genuinely kind and friendly. I highly recommend them (Louis is a superstar) and the Midas off of Metcalf.
Louis Wolf rocks! He made sure my vehicle was up to date on maintenance. He also remind me of upcoming maintenance so my vehicle will continue to be in top running condition. You cant find better service or professionalism anywhere!
Louis and team really explain everything to you thoroughly. Very straightforward and honest folks that also provide great service. Will happily continue taking my car here for regular maintenance moving forward.
The manager was very nice and knowledgeable about my pickup truck. He let me know every step of the way. This business also found out that I needed a rear pinion seal replaced. I didn’t know that I had a problem with. I will definitely go back for more service. I would definitely recommend to anyone.
Louis was awesome. Same great service just as others have posted reviews. I will be bring both our cars here for service!
I always get good, professional service when I take my car here. The manager, Louis, is great to work with and you always feel like youre getting an honest quote from them. I use them for all of my scheduled maintenance and they can always get you in and out quickly.
Louis Wolf and staff, thank you for your help in getting my car fixed and great customer service!
Thanks Midas !!your customer service and knowledge is beyond appreciated!can’t really complain about pricing because the economy is booming!Louis is wonderful and does an amazing job to make sure you’re comfortable with everything!Thanks Midas team
I have been a customer of this location for about 2 years and always have a great experience but overall the knowledge they have about their field. I almost never do this kind of reviews but this time I highly suggest to get your service here in the hands of Louis at Midas. Lots appreciation for them....
Great friendly and fast service. We had a road trip emergency repair, and fit us in while only fixing the things that really needed to be fixed. Very happy with Midas here in Overland Park.
My overall experience was amazing Louis was extremely courteous and knowledgeable he kept me updated with everything that was going on with my vehicle everything was timely everyone was professional and he even sanitized down the area I was sitting. The price was good as well, car is driving great. I do recommend them
Louis and his team here are amazing! They take care of their customers and get the job done! Appreciate everything they do
It was quick. And the first Midas sent me to another Midas because their exhaust guy suddenly had other things to do. My only problem was that I later checked mail to discover I could have saved $30 on my bill. But, as life goes, I was completely satisfied.
Hello my name is Cynthia Rainey and I want to tell the world about how great Louis and a couple of other guys saved me on Metcalf Ave. yesterday. I was on my way home when my car startled to rattle. I saw Midas up ahead and barely made it to the driveway of Midas. I immediately called to Midas and yelled help and told Louis and he came running out and two other guys to pushed my car into the parking lot. I was so thankful that they saved me from the rush hour traffic. I had panicked and was so afraid in the middle of the traffic. Thanks to Louis and the other two guys for saving me. Louis found that i just had a loose screw in the axle and tightened it up for me. I have been a customer for more than 10 years at Midas and Louis has always been very nice and courteous. I appreciate his honesty and the excellent customer service that he gives.
I have used their services several times in the past so I have my daughters I shared with my niece about their great business and she was extremely thrilled with the work done on her car I spoke with Joe and he was a wonderful help they were in constant Communication with me helped me keep the cost down I really feel they are a great company to work with
Midas on Metcalf is reliable, honest, fairly priced and does good work. Weve brought multiple vehicles here for over 5 years for maintenance and repairs and have always had a good experience. I never feel like they are trying to push services that I dont need and they take the time to explain anything that is needed. The manager Louis is friendly and professional. Highly recommend this Midas!
Louis was very professional and he got me in on a moments notice and the work they did on my car was done on the same day! I highly recommend going to Midas.
They were very friendly, informative, and professional. I will definitely bring my car here again next time I need an oil change.
Ive been going to this Midas location for a little over a year now and my experiences have always been amazing! Louis the manager is always great, helpful, funny, and professional. Theyre quick with service and give you the information you need right away to get things done. Highly recommend this location!
I’ve been going to this location for years, and Louis has been the go-to guy for all my car needs. He’s assisted with each issue, while being straight forward, and not cutting corners. He’s made sure the problems are fixed, and even if I believed there was an issue, he didn’t make an issue up, he told me there was no need to have to done yet, and to come back whenever it needs to in the future. Everyone here is efficient and straight forward individuals.
I feel this shop is efficient and the manager is an excellent communicator. I am well informed of my options and the staff makes every effort to keep you updated at all times. This not only gives me comfort in the service I receive from them, but shows me they value my time and have respect for me as a customer.
This is my second time getting an oil change here. The service team has been very polite and helpful each time. The service is more than reasonably priced and it didn’t take very long for them to get done. I will definitely keep coming back!
The staff at this Midas are the best and most personal that I have dealt with. I have been coming here for all of my automotive needs and whenever something comes up Louis helps make the issue understandable for somebody who doesnt know the in-depth details of repair. Louis will also make sure to get any of the promotions for you to help you save as much on your repair as possible.TL;DR I trust this Midas with my vehicle 100%.
This place is always so amazing. They are always thorough with servicing a vehicle, checking out anything and everything and then running it by you before charging. This is the first and only shop that I trust with my vehicles. (I’m already on my second car with them) They always explain any repairs and give you a timeline on possible future repairs so you can stay on top of your car’s maintenance. If you are a young woman, like myself, who is tired of being given the run around by mechanics or talked down to, this is the place you need to go. It’s also great for everyone else of course 😊
Whenever I need something done to my car I turn to Midas on Metcalf. Louis has always been honest and straight forward with me. Him and his team give great service each and every time. I moved to Olathe almost a couple years ago and live right up the street from another Midas. I make the trip to the Metcalf location because I know I will be taken care of with no worries. Great place, never any problems. Thank you.
Louis and the crew were amazing! Friendly and professional. I went in for an oil change and some diagnostic work since the car had a few issues. They told me what the car needed and made it happen. The car drives better, and I will return to them for all other needed repairs! I think the best part was how helpful and enthusiastic they were, keeping spirits ul and safety the top priority. Thanks, guys!
The manager Louis is amazing will work with u and keep u in the loop in everything goin on with your car .... Excellent service and fast, efficient work
Got me in on a Saturday finished mid afternoon quite pleased with everything. Thank you.
Great honest people. Goes above and beyond for great service.
I will never go to another auto shop! I cannot say enough good things about Midas and Louis, the manager. I called and they were able to get me in 2 hours later. Louis was so friendly! He didn’t try to pressure me into any extra purchases and was honest about my car and what it needed. I would trust them again, no question. Thank you, Louis and team!
Chris at Midas was fantastic! Polite, thorough, and didnt try to up-sell me on extra services that I didnt need for my car. Always great service at this location!!!
Louis was very helpful. He took time and explain the situation to me. He didn’t try to sell me something I didn’t need. He treated me like my car was his car.
I am normally one who gets their oil changed as soon as the reminder sticker says at the dealership. I was unable to get in at the dealership when the time came due and went to Midas instead. Louis informed me that my oil did not need changing at that time and I could go longer between changes since my car would tell me. I was very appreciative of the honesty and will come back for my regular oil changes at Midas now.
Louis is great, straight shooter about what services really needs to be done. Everyone is very professional and knowledgeable.
They are always so helpful and friendly when I bring my car in
Manager did very good job of replacing radiator, limiting work to necessary, in a day
Great Service! Fast and Knowledgable! Would use again!
Excellent service and they do not try to upsell you. Just honest fast car repair by nice people.
Very good service! Never had issue or cause for complaint, which is rare among mechanics. Would recommend for sure!
Midas on Metcalf is one of the most honest auto repair places I have ever experienced. Louis and his team provide professional, expert services without selling or doing any unwarranted repair. I highly recommend them!
Really amazing customer service From louis!!! He always so nice and explain everything… he make my day .. thank you!!! Attt: RIta Ornelas
Louis was working the front of house & was absolutely awesome. Super kind & very helpful. He made sure I received the best service; which I totally did! This man deserves a raise. Most shops seem to have bad reps but this one, No way! Best in town hands down. Definitely will be back.
They were very accommodating and was able to fit me in early in the morning, right when they opened. They also did a good job and was very quick about it. The only thing I did not like was that they tried to push a cabin filter change, which I know is probably coming from corporate and is always off putting (for me at least).
Been taking our cars in to this Midas location the past several years. Great, upfront and honest service from Louis and the team. Willing to go above and beyond and keep you informed about services and recommendations.
I have been back to this establishment time and time again whether it’s for a simple check or for more serious work.Always polite, professional and efficient.Louis and the team has five stars from me
Quality work! The only reason I keep coming back is the service. Louis is THE best service professional I’ve ever dealt with.
I have been going to this Midas for about 3 years now. I take my Ram and my wife’s Mazda. Louis is fantastic and always shoots me straight. I have no idea if I could be getting my oil changes done cheaper elsewhere but I trust Louis’ recommendations and that he isn’t trying to charge me for things I dont need. That is what I look for the most! I even recall one time I took my wife’s Mazda too soon on accident and he very well could have just charged me and moved on but he told it wasn’t time yet and sent me on my wife! If you are looking for a place you can trust, this is it.
I had a muffler become disconnected. It sounded like I was driving a tank. I was able to make an appointment online and they were able to get me in on the same day. Problem solved and they’ve likely gained a new customer for other car services in the future.
Very friendly, nice helpfulwith affordable prices
Brought my Kia Optima in for brake and alignment work, the manager was very courteous and professional. The work was performed and the manager went over the services which were completed, great service!
Profesional and quick service, definitely recommend, 5 stars!
They did a great job with identifying the problem with my tire and fixing it - but that’s their job. The customer service is what really pleased me! I felt like I could trust them, I felt like they cared; and they were timely too!
I always feel like I’m being given honest and complete information.
Very courteous helpful and they explained step by step.
These guys were excellent! Words cant explain how professional they were. Im definitely going back and I encourage everyone else to do the same. They are the best in town!!!!!
This was the best experience I’ve had Mr. Louis was awesome he explained everything that would be done, he let me what needs to be done and why! I will use this Midas location for all of my car needs.
Louis and his mechanics did a great job as always! I know I can count on them to be honest and courteous every time I use them.
As a diesel tech this is the only place I’ll take it I trust this place and the guy who runs it! Bob is hands down a great tech as well🤙🤙💯
Lewis was incredibly helpful and answered every question we had. He also advised us on services which was a huge help. Been coming here for a few years and will continue.
This was the best experience I’ve ever had at any car shop! The manager Louis was so nice and he even let my nephew help him with the one safe part he could! Plus the price was great for a synthetic blend oil change and they were efficient. Gotta love a place that doesn’t try to sell you stuff you don’t need. Would highly recommend Louis and his team.
Have used Midas for approximately three years for maintenance on two cars. Louis has been very professional and has advised me when additional maintenance may be upcoming. No repair work done without my knowledge and approval.
Lewis (sorry if spelled wrong) was awesome! He was super nice, helpful, and did a great job for a great price in a short amount of time! Thanks for the fun NO BS experience :)
Got my car exhaust done at this location. The price was reasonable. Luis (store manager) will make sure you are happy with your service. My exhaust had a minor issue, and was told by Luis to bring the vehicle back. The car was later fixed with no other charges. Luis and his team are great people to go to.
Great customer service and they saved me a bunch of money by physically showing me why my brake pads didnt need replaced when the dealership prematurely said that they did.
As always, a smooth experience at this location. This has been maybe my fourth time taking my car here and Luis, the manager, makes any car repair experience seem like a breeze and I will definitely use Midas again for other repairs.
They always do a great job and are always on time
I am a Midas Customer and has been for over 35 years! Which is why I wanted to take the time to write this review, as Cole was extremely helpful in resolving the issue I had with my car today! He was highly professional, efficient and courteous and took the time to listen to the noise that was rattling from my exhaust and immediately knew what the issue was. He fixed the problem and Im so happy that he was able to get me in at last moment, as this is major! Thank you Cole for being such a great asset to Midas! Thank you very much! 10 *******stars yallSigned: Very satisfied customer ;>)
Great place. Wont take my car anywhere else.
I have been coming to this Midas for 6 years now and it’s because of Louis. He knows me by name, he always is professional and courteous and really makes me appreciate bringing my business to him.
Good work, quick service
Good service. Honest about wait times.
I took my car in today for oil change. They rotated my tires for me and they did a comp inspection. I think this is the most honest car repair shop around. Louis explained everything to me in detail and they will not try to take your money her for unneeded work. I will for sure go back when I need work on my car. I highly recommend and talk to Louis. Thank you for all your help today Louis
Lewis is an incredible general manager of that well-run shop. I cant believe I didnt take my stuff to him and them earlier cuz I always thought mice was a little expensive but boy did you get some good service and some good advice I love that place
Louis is great! Fantastic customer service, always has a smile on his face. Took 45 minutes to fix a flat but that includes an entire car inspection, battery test and washer fluid fill up. I would recommend going to this location.
Excellent service
Very reliable / forthright manager . No hard up-selling on parts or service unless its a safety issue. Louis Wolf is your man for auto repair issues.
Prompt, friendly service with no surprises.
They do their best to save you money, and they are honest about what needs to be done now and what can wait until later. Super nice people!
Very knowledgeable
They were very nice and willing to help out in any way. Very flexible with time schedule.
I cannot say enough good about this location. I took my car in for routine stuff. The manager, Louis was who I dealt with. He was really nice and trustworthy. I am totally happy with what they did and what they told me needed to be done, most of which I already knew. Ok I highly recommend using this business.
Good service at a very fair price, and w/in walking distance of our home, so quite easy to retrieve car after work done.
Tried to hit me for 4400 dollars for something I got fixed for 250 elsewhere in a matter of 4 hours
My experience at Midas was so quick, easy, and thorough that I definitely will take my car there for future repairs. Louis in particular was outstanding. He was patient, thorough, and explained things in terms I could understand. He got my car done quickly so I could go to work that night, which I was so grateful for. He went above and beyond to make sure my cars repairs were as little an inconvenience to me as possible, and thats really what secured me as a future customer. I could definitely tell that they really did care about doing a good job, and thats rare these days.
Great customer service that care about their customers.