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Cooper Taxes & Accounting
12250 Menta St, Orlando, FL 32837, United States
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Cooper Taxes & Accounting

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Review №1

Lost a customer because of how rude the staff is. The main accountant knows what he’s doing and is quick but, his staff is terrible. Period. Erika needs to get fired she cannot work in a costumer service job and because of the way she treated me I won’t be going back

Va
Review №2

The accountant is really good HOWEVER the service staff don’t care about your time... receptionists over schedule each day so if your appt is at 3p expect to be seen at 6p. Also they put people that just arrived before you and give you a cheap excuse “he was here before” “she just has a quick question”. On top of your wait time receptionists are super rude and condescended. It is sad that such a great accountant’s office has such poor, careless and useless staff. I’ve been coming here for more than 6 years and every time is the same. Probably will start looking elsewhere for next year!

Ja
Review №3

A company that does not interest your time, call to request an appointment which I called to cancel within a few days and I was given another to which I went and I was waiting for me to be attended for more than 2 hours having an appointment later I call to Go back and tell me that if I could attend I arrived and leave me waiting more than an hour I think its super bad that they play with the time of the peoples if you want to waste your time I recommend this place.

ai
Review №4

Been going there for more than 5 years and never had any problems the wait is a little long but its worth it.

Om
Review №5

Bad experience.I waited for a little more than 2 hours as a walk in but when it was my turn, the person who was going to attend me brought some friends of hers to his office and without giving me any explanation (it should be noted that those friends had less than an hour waiting ). They wanted me to keep waiting as if nothing happened.Nothing professional and no apology was asked!Place NOT recommended!

Ro
Review №6

We were received very kindly by the reception team, but when we arrived we realized that they receive much more people than they can attend, there is no good control of the schedule and the one who is waiting is disrespectful for giving preference to friends of the staff running over who wait for even more than 2 hours to be seen

Na
Review №7

If you come and do the taxes here, make sure you have approximately 4 hours, although when you request an appointment, the lack of professionalism is enormous, they will leave you waiting for a long time, they do not care if you pay them or make an appointment, never again, I lost my day work and had made an appointment !!!!

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3 Photos
7 Comments
3.3 Rating
  • Address:12250 Menta St, Orlando, FL 32837, United States
  • Site:http://coopertaxes.com/
  • Phone:+1 407-851-4445
Categories
  • Tax consultant
  • Accountant
  • Bookkeeping service
  • Financial planner
  • Legal services
  • Notary public
  • Tax preparation service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:10am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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