One of the worst customer experiences Ive ever had. Booked their services to clean our house before moving in. The house was freshly painted, baseboards were replaced, and new flooring was installed. No furniture was there because we hadnt moved in yet. That basically only left the windows, ceiling fans, kitchen, and 3 bathrooms to clean. When Dee arrived, she did a walk through and quoted 6 hours of work. She ended up spending 9 hours cleaning and had only gotten 3 bedrooms and one bathroom done that day. She offered to come back the next morning to finish. We reluctantly agreed because we were scheduled to move in the day after and there was no way we would be able to find someone else to finish the job in time. She spent another 9 hours!! the next day and only worked on the kitchen. I have no idea what she was doing with a total of 18 hours cleaning an empty house and hadnt even finished half the house, so we ended up having to move into a dirty house. I called the owner of the company to address my experience and his response was I cant fault my employee for being thorough. Yes... Yes, you can, when I was quoted 6 hours to clean the whole house and after 18 hours the job isnt even half done. Even if its more work than she initially saw, she should have just gotten the whole house done on a surface level and then gone back for more details if there was time left over. I feel like I was taken for a sucker for trusting someone to clean our house without watching exactly what they were doing the whole time. At the rate she was going, it would have taken a week for her to finish. The only reason I gave one star back is that the owner didnt charge us the full amount for the second day. No apology for our experience, disappointing us, not getting the job done on time, no offer to send someone else to finish the job properly, nothing. He wouldnt even admit she had done anything wrong. Then he tries to get me to book the same person to come back to do our regularly cleanings after I just expressed how frustrated I am with the work costing more than twice as much and not even being completed. Are you joking? Unbelievable. Dont bother hiring them unless youre prepared to watch them the whole time to be sure 6 hours doesnt turn into a week.

This is my first time writing a review on Google of any company; however, this company was extremely unprofessional and should be closed down!!! I would give them zero stars if I could!About two weeks ago, I scheduled move-out cleaning service with Laura for 9 AM EST this morning. The owner Michael Hale called me at 8:25 AM EST - THIS MORNING, to abruptly cancel - stating that the young lady that was coming to clean got sick. He then went on to tell me that they couldnt get anyone else out to perform the cleaning - either today or tomorrow. To add insult to injury, when I told him that we had to be out of the condo by the end of the day tomorrow (which, they already knew), he told me to call another company. Then I asked him how to spell his last name - and he hung up the telephone.I dont understand how this company is still in business. Had we cancelled the morning of the service, he wouldve probably expected some sort of cancellation fee or penalty. I have never interacted with a company that was this unprofessional, or unwilling to rectify their own staffing issues for a new customer. Im also going to contact BBB to report this; particularly since weve relied on having their services today.BE FOREWARNED, this could happen to you! They will cancel on you on the day of your services, and then hang up on you after telling you to find someone else. STAY FAR AWAY FROM MAID SOLUTIONS ORLANDO - they need to be out of business - immediately!

Maid Solutions has been cleaning our home for 10 years. We have had the same housekeeper clean our home for the entire 10 years and she always does such a great job. If you are ever in need of a house cleaning service consider calling this local business.

This Organisation is of the highest caliber of help, to prepare your home for company; or just to have it cleaned, and leaving it sparking and clean; smelling like a nice wood polished home.They are exceptional to detail, and will do absolutely anything you ask, during their service. The people are friendly, and maintain a Professional atmosphere, for you, to either complete other tasks, or to go marketing for your groceries.I highly recommend this company by far ! Outstanding!

Hands down a great experience! Justin is awesome he coordinated the schedule with me and the cleaner very effectively. I really appreciate the prompt and professional communication during this whole process, he never failed to keep me posted on the progress and update. Maria is our cleaner, apartment was nicely cleaned and the fridge, bathroom were left spotless. She was also detailed oriented.

I was looking for someone to help me do some general cleaning in my apartment and am so glad I ended up speaking with Justin from Maid Solutions. I have called several companies and this was by far the most straightforward, no-contract, best value among all of them. Justin was very informative and kept me updated along the way. I was very impressed with how Emily cleaned my place and will definitely be requesting her again! She left my place spotless and super clean that I cannot wait to have her again!

Taryn is amazing!!! She is so meticulous, thorough and my dogs love her!!! Used two previous services over the past 10 years and Maid Solutions/Taryn has surpassed them all. Highly recommend!

Such an amazing service! The cleaner came at 9:00 on the dot. She was sweet and went straight to work! After an hour I saw my bathroom and it was sparkling! And the rest of our apartment looks wonderful! She is now our permanent cleaning lady, so happy my friend recommended her. Maid Solutions is the best!!

Fantastic service! I recently moved in to a new apartment and it needed a good cleaning to my new bedroom, living room and bathroom before I could feel comfortable living in it. I got their contact information from their website. She did a great job cleaning. Fair priced for the time spent. I am definitely using their services again in the future.

I was out on my overseas assignment for 6 months. So, when I came back home it needed some good cleaning. I contacted this company and they sent two nice ladies who did a perfect cleaning job of my house within one day. Many thanks. Very satisfied. Recommended!

Casual yet professional service! The maid always leaves my apartment clean and communication is easy with her. The cleaners of this company have been very trustworthy and I am happy I have found a cleaning service to clean my home when needed.

We have been using Maid Solutions for a while now and we are consistently impressed with our services and the responsiveness of the staff. Emilie is a gem! She pays attention to little details that I never did and works to get to know our family when they are home. Everyone is trustworthy and renews my intentional support for small businesses!

The house was immaculate when they were finished.The team was amazing she was able schedule quickly the team arrived on time and ready to hustle. I needed the whole house cleaned from top to bottom after having junk movers come in and haul the remaining item out. She quoted me 3 4 hours at a reasonable price they were finished in that time frame

I am very pleased with their work and their trustworthy they are! While the Maid was here, i forgot to remove some cash from my dresser. After they left the cash was still there, untouched. Really appreciate that!

Excellent service! Amazed by how responsive and reliable the cleaner is, she is neat and has initiative.no need to supervise her cleaning since she already knows how and what to clean. I called their office for an estimate over the phone. They showed up on time and did the most thorough cleaning. Highly recommended.

Yay for this cleaning service! 5 stars for the price and 5 stars for the great customer service! Feels so good to come home to an immaculate home. I have always been a neat freak myself and we usually clean the place on our own. But, I was sick and decided to give Maid Solutions a try. The lady is very impressive to say the least! She knows what to do and doesnt need to be told. Thank you!

Very good service for a fair price. I would say one of the best in Orlando, and believe me I used a lot of those. Maid Solutions stand alone with its high quality and nice client attitude! Recommended!

I called Maid Solutions on a super short notice and they were able to send a cleaner to help us dig out of a student housing mess that we walked into. I am giving this company a 5 star for the following reason: sent and email inquiry at 11pm at night and received a text back first thing in the morning; when I explained that I only had one day available for the cleaning they were able to send a maid same day. Regarding the maid that came, she was organized, efficient, and willing to do anything that we requested. Highly recommended!

Excellent service! Their maid was so friendly and easy to communicate with. Quick and efficient are two words that come to mind. I found the work to be pretty great quality for an extremely decent price.

Rates are very competitive with other quality cleaning services. My apartment floors had been recently sanded and polished that left a lot of dust on window panes, closets, etc. The Cleaner was extremely professional and asked for specific areas that required deeper cleaning. Upon completion, the apartment was spotless. She paid special attention to the childrens room and cleaned very thoroughly. Definitely would hire this company again.

Excellent job done by MS in my newly constructed big garage. The ladies made it shine like a toy. Very clean and fresh. Highly recommended!

This company has been awesome! Their maidis always on-time and dependable. She cleans our office every two weeks. The cleaner does a thorough job of vacuuming and deep cleaning our office when necessary. We highly recommend their cleaning services.

I would highly recommend Maid Solutions. Very responsive, professional, trustworthy, and conscientious. We have 3 dogs and the house is a mess! But, the staff that they sent over was very thorough and knows which areas of the house needed much attention. Merci!

We rented a villa in Orlando for the whole summer period. And, since we have small children, we decided to organize a thorough clean out. Call up Mad Solutions and 3 ladies made our house shine brightly in 3 days. Perfect job for a fair price. Thanks a lot.

Maid Solutions is the best to me since I moved to new house! Theyve gotten rid of any motivation I ever had to clean my house. Ive gotten so lazy that they are the only cleaning service that I depend on for the sanitation of my house. They do such a good job while theyre at it too!

Have used Maid Solutionsservice twice and have been very pleased both times. The first time, I called them after another cleaning service had finished cleaning a tenant move out and left the stove greasy, the bathroom dirty, and the refrigerator untouched. Great service! Highly recommend!!

I had a big graduation party of my son in my house and after that, you can imagine, I went into the searching of a reliable company to clean up a mess, especially in the kitchen. MS were the very right choice of mine as they completely removed any sign of the party mess within 4 hours only! Great job, thank you!

I rent out a few houses in Orlando and every time I get a new tenant I call up Maid Solutions for a general clean-up. Very good quality cleaning and pleasant customer service. Many thanks!

Maid Solutions has always been great. They are able to accommodate appointments, even with short notice. Their workers are punctual, friendly, and do a great job. They use ecological cleaning products as well, which is a plus.

We inherited an old house from our uncle in Orlando. Decided to sell it though since we live and work in New York. The house required a very good cleaning. Everywhere reachable. The Maid Solutions have concluded their task just within 2 days. Wow!

Amazing. I had my house fully cleaned from head to toe and they went above my expectations. Maid Solutionscleaner was friendly, efficient and really left my house spotless. She did everything from floors to windows, behind every piece of furniture and even got to cleaning of the moldings along the floor. I wasnt sure if I wanted a regular cleaning service but will definitely contact this company again!! Highly recommended.

I used Maid Solutions for a move out clean. The cleaning staff that they sent over definitely knows what she is doing. When I had some concerns, they immediately did everything they could to rectify the situation and make me happy. I really appreciated that.

After our bathroom refurbishment we called up this company for the cleaning. The lady that came from MS, did a fantastic job within just 3 hours and our bathroom was shining bright like a diamond! Highly recommended!

I used Maid Solution to clean my house for a special event.The owner is very professional and came to my house to give me an estimate. I found their pricing very reasonable. Two ladies arrived to clean and they were very pleasant and professional.They cleaned my house quickly and thoroughly and i was very pleased with the results. I will hire them again for special occasions as I am not in need of regular cleaning. I highly recommended them!

Fantastic service. They worked well with the pet clean up and made sure to check in with us.We are looking forward to using their services in the future.Thank you so much

Maid Solutions went above and beyond my expectations from start to finish. They left my house spotless. They definitely will be returning. Thank you so much!!!! 5 stars!!!!

This is an excellent company. My apartment is cleaner than it has been in years. Their price is really worth it! For those looking for a Professional House Cleaning company near Alexandria, call Maid Solutions.

Very impressive. Maid Solutions were quick and thorough. I nearly ran out of things for them to clean. I wouldnt think about my house getting cleaned by anyone else.

After an hour my bathroom looks shiny and so white. The housekeeper is very professional. Highly recommended. No regrets.

Perfect and highly professional team. I’ll be brief. They can clean anything that can be cleaned! Highly recommended!

Excellent service provided to my family by Maid Solutions! The cleaner was punctual and accurate and cleaned our house just perfect! Many thanks!

Fantastic service. Owner is very responsive the cleaning crew is friendly and thorough. Will continue to use and highly recommend to all

As a Realtor I am frequently asked who do I recommend for cleaning to prep a home for sale or for a move out. Maid Solutions was prompt to respond, responsible with the access to the home and did a fantastic job! I will definitely use them again and also recommend them to clients and other Realtors.

Maids arrived right on time and cleaned from top to bottom from beds to bathrooms.We were impressed enough to go with their service on a regular basis.The service is great owner is very responsive the cleaning crew is friendly and thorough. Will continue to use and highly recommend

Did a clean-up of my kitchen with these people. They really know what they are doing. Kitchen was looking as if in the showcase! Recommended!

The service is amazing! Did such a wonderful job and very accommodating with scheduling! We will certainly be using her again! Highly recommend!

Fantastic service.We are very happy to have found Maid Solution.The owner has been easy to work with responsive and offered very good customer service.The staff was right on time and did above and beyond of what i expected. I would definitely recommend Maid Solutions

Refuses to service downtown apartments due to their own parking policy. Offered to pay for parking and they still declined. Not a good value if you live downtown.

I have used in the past and had a fantastic experience. Amy Cox was very professional, prompt, thorough, fastidious and courteous with a genuine uplifting and upbeat personality. Would definitely use again, and recommend her.

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Maid Solutions is the best maid service I have ever used. Here are some of the highlights:My refrigerator looked like a bomb hit it and when it was cleaned it was showroom ready!! The floors which are wood and tile had such a wonderful shine and smell! I dont know what she did, but I will have her over again!The windows are extraordinary. Talk about shine!!!I cant say enough about the service I received. Thank you Maid solutions for an awesome job!!

Great company Great communication and very prompt, maid solutions sent Amy to clean my house she did such a great job everything was spotless I was very impressed thank you again maid solution/ Amy

Maid Solutions has been cleaning our home in Dr Phillips for 2 years. I want to let the Orlando area know that this maid service is an awesome service. I have an excellent housekeeper that they assigned to me and she not only is thorough she is also very dependable. Having a good service like this is important to me since I have such a busy lifestyle. So if you are looking for a great cleaning service give them a try. I am so happy I did.

The housekeeper is very responsive, very kind, trustworthy and, of course, she is so friendly, I love the way she works. Everything in my house was shiny and so clean.

I have been using Maid Solutions for the past few years. They have always been very professional, trustworthy and on time. Its really great knowing I can leave for the day and come home to a sparkling clean house. Thanks Maid Solutions for making my life a little easier!

Fantastic service.They are consistent flexible and the house looks great. Also we can trust that nothing will be damaged.Thank you so much

The best cleaning service around. If you are looking for a great staff that always gets the job done right give them a call you wont be disappointed.

Thank you for all you do to keep my home spotless! Your attention to detail throughout my home has left me beyond happy with the results each time. Thank you, for being a company I can trust in my home!

Wow the cleaning service this company provides is excellent I called them and came immediately and did a very very good job very recommended!

Great Work! Maid Solutions did an amazing job cleaning my home. My cleaning specialist (nice title, huh?) Diana was hard-working and detail oriented. I dont think she missed a thing! The company follow-up was genuine and thoughtful. I definitely recommend Maid Solutions and I will have them back to my place in the future.

Weve only used them once but they very responsive proactively asked for feedback.The maids did a great job with the house they even navigated the areas that are under construction

Shes done a great job for me. I wish you could be my housemate. Very clean!!! Shes a woman. Awesome work...

By far the best cleaning service I have used! They are always been on time, and are always very friendly and professional. They are even curtious with my dog in the house. I do feel that I am naturally a clean person but they get things that I even over look! I differently recommend them to my friends, family and co-worker!

What a great service Maid Solutions is. We love this service. Been using their service for about 4 months now and I have nothing but good things to say about this company. Our housekeeper comes every other week and is so good at what she does. I highly recommend this company to anyone in the Orlando area.

I relied on reviews from google and Maid Solutions facebook page to choose a cleaning service. Maid solutions does not disappoint! I was so impressed with the way my home looked and the professionalism of the ladies that detailed my home. I highly recommend this company if you are looking for outstanding results. I appreciate all that they do!

Excellent service by Maid Solutions for over a year. I didnt realize how much time it would save me in my life. They go the extra mile every time. Amy always makes sure that she gets all the extras things I need done and always with a smile :)

Maid Solutions did a great job on my house. They were professional and got to my house at the time we had planned on. I am very happy with how my house looked after it was cleaned. I highly recommend Maid Solutions to anyone who wants to hire a house cleaning service.

They did such a great job with my first home cleaning, I decided to hire them for monthly cleaning services.They are on time, courteous and did an immaculate job with cleaning my house

I had Maid Solutions come out to my mothers house and do a deep clean because she is elderly and can not keep it up herself.Our cleaning lady was amazing. She clean every inch of my mother house.My mom was so happy that she started to have them come out bi-weekly. Thank you for helping my mother out. Great job i would highly recommend them for any cleaning service that you would need

I recommend them to all my friends. I have been using them for 2 yrs and they are great!! Always on time and smiling. They go over what I want done 1st and whats most important they never fail me they go above and beyond what a cleaning service would do....Thank you to all at Maid Solutions!!!!

They provide a reasonable and dependable service. They are very thorough and professional! I would highly recommend!

I have been using their services for about two years now, and could not be more pleased. They have always been punctual, courteous, and extremely competent. I have used other services in the past, and there is no comparison. I have multiple pets, which has never been a problem for them, even willing to go above and beyond to help with their needs, making sure they all have food, water ect.. my place has never been cleaner or more beautiful when they are done.Never want to use anyone else!

For the past 2 years Maid Solutions has been cleaning our Winter Park home every other week. With have had the same housekeeper since we started service and she is great. She always shows up on time, she is good with our pets, trustworthy and she does a thorough job every time. If you are in the Orlando area we highly recommend this maid service.

Maid Solutions is a great service! My housekeeper comes every other week. She is very efficient, dependable and thorough. I recommend that you give Maid Solutions a call if your looking for a great house cleaning service.

I just bought a new house about 6 months ago and i wanted to be super clean before unpacking. After my research, of course! this was my first choice and i got really lucky. Plus I can always send them sms to reschedule or for anything in specific that might need some extra cleaning. Hole in-one! Maid solutions passed the initial test with flying colors. Now they have been coming to my house even when im traveling thousands of miles away and every time I come back to the house it just smells and looks the way I like it. My friends are always giving me complements about how clean my house is. On top of all that they are really nice, work fast and easy to get along with from day one, just what I was looking for Period!Thank you

Im a property manager and it took a lot of work to find a good, reliable maid service in the Orlando area. Thankfully, we found Maid Solutions and we have been very happy with them. Highly recommend!

Great service, and very attentive to details! I highly recommend using their services. The maids are friendly, and have a great attitude.

The staff was right on time and did above and beyond of what I expected. I would definitely recommend Maid Solutions thank you for restoring order to my home

Love the housekeeping result,.everything is so clean. Maid Solutions is the best!

What a great staff at Maid Solutions. On time, very professional & dependble & do very good work. I would highly recommend this company if youre looking for someone to clean your home or office. 👍😊

Maid Solutions has been cleaning my home for 1 year and I am very happy with their service. I have the same housekeeper every time. The office always gives me a reminder call prior to the scheduled cleaning. They do a thorough job every time. I highly recommend this service to anyone in the Orlando Florida area.

Excellent phone skills in a professional way.Very curtious to us and our family.Would highly recommend Amy and maid solutions.

I have used other cleaning companies in the past they did good for the 1st few cleanings the it went down hill, a friend recommended maid solutions so I tried them and to my surprise they cleaned better than 2 people!! Ony one person,They are consistence always smiling on time and what a difference I have used them for 2 1/2 years with unreal results, and the cleanings never went down hill thank u maid solutions for making my life easier I also like they do a walk threw after every ckeaning,I highly recommend them to everyone​

The service provided was very professional. They were friendly and on time. I would use this service again and definitely recommend it to friends and family. Overall they did a great job!

Maid Solutions have a wonderful staff, they never cuts corners and always goes up and beyond the call of duty to help me have a clean house. Thank you so much!

Maid solutions Altamonte is fantastic. I would recommend their service to anyone. Professional and Quality cleaning services!

Justin takes great care of his customers!

If you need thorough cleaning, Maid Solutions is a great company to use. Amy is great!!

Very thorough cleaning! Super friendly and trustworthy staff! Would highly recommend!!!

Amy cleaned my home and did wonderful work I highly recommend anyone needing houskeeping services to use her!

Wonderful friendly great service ⭐️⭐️⭐️⭐️⭐️I love a clean house and they fulfilled my needs 🌈

I highly recommend this cleaning service. Excellent job!

Do great work you will not regret hiring

Reliable and great! Glad I found them! 👍

Great Working Staff Proceeds The Reputation!

Detail Oriented And Great Customer Service

Maid Solutions is a great company to work with. They are organized, reliable and have a great staff!

Awesome experience. Highly recommended.

Efficient and professional!

There customer service and onsite detail are leaders in the industry.