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TILE INSTALLERS ORLANDO - TILE REMOVAL & TILE BACKSPLASH INSTALLATION
111 N Orange Ave #800, Orlando, FL 32801, United States
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TILE INSTALLERS ORLANDO - TILE REMOVAL & TILE BACKSPLASH INSTALLATION

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Ju
Review №1

I was impressed by their quick handling of my dilemma. I attempted to do the flooring myself and failed miserably. I needed the flooring done to get the home listed and told them my timeframe which was less than a week. They moved some things around to make that happen. The four man crew that came out worked all day, each day, to get this job done. The results were nothing short of amazing. I am a part time flipper and I will use this company over and over again. Highly satisfied

Or
Review №2

Great flooring company! Lucas and his crew came into a mess of a project, as I had to fire the original company that started my floors. With the tile install having only been half way completed, they finished the install of the flooring, including what the first company started.The workers showed up on time every day and stayed in constant contact with me to ensure I was 100% pleased with the work they were doing.When the job was completed, I noticed a few things that needed some attention, and the crew came back to immediately address these items.I love the new floors and they look awesome. I really appreciate how the crew took care of the floors that they installed as well as the sections the other company laid. Excellent experience.

re
Review №3

I am very happy with Woodruff Floors and the work they performed replacing all our flooring (tile and carpet). They are patient and take the time to make sure you are happy. Everything looks amazing. I would definitely recommend them 100%.

Ca
Review №4

The laminate flooring you installed at my house is wonderful, easy to clean, and looks beautiful. Thank you for the good service too. Best wishes!!

Ga
Review №5

Thank you for your excellent service, we are satisfied with your work. fully recommended

Je
Review №6

Very good experience. Team is courteous and responsive. Fair price and excellent service. Did a beautiful job on the tile and cleaned up every day. Highly recommend.

Ni
Review №7

BEWARE. Extremely unprofessional and unorganized. Street laborers with no experience were used for finish carpentry work. Erratic timing and behavior by the project manager, terrible attitude and completely disorganized. Had to constantly check the work to make sure it was done properly. They claim that you cannot ask questions or “bother” them, but when the quality is below average and in your own home I did not allow them to continue with the poor quality of work. Constant quality control or risk having to live with terrible results.I even bought lunch for the crew a few times in order to push a bit because Alex the project manager was constantly playing games and hanging in the truck with his girlfriend. He would show up twice a day for 5 minutes and leave.It all culminated with them threatening me with defamation, which left me no choice but to kick them off the job completely. I had to get my attorney involved to get them to back down. This company is run like a bottom tier juvenile gang, stay away.I’m sure the owner Sara will respond to this in a nasty way because judging by the other reviews and responses, she clearly can’t control herself.

Al
Review №8

I worked with Alex to having my ugly carpets replaced with wood like tile. I can be a really picky person with tons of questions and they were more than accommodating and answered every single question I had. The floors look stunning and were completed right on schedule. I will be a repeat customer

Su
Review №9

I called this business twice - on Monday, May 3 and left a detailed message and on Tuesday, May 4 and left a subsequent detailed message. It is now Sunday, May 9 and no one has returned my call. It is so incredibly disappointing - especially b/c I just endured a major plumbing repair which has taken over a month to resolve and I am finally at the point where I can have the floors replaced. I do not know how to install floors myself (I also wanted to ensure the concrete was level) which is why I depend on companies who advertise their services to do it for me. I do not recommend trying to contact this company - it appears they arent interested in new business/clients.

Jo
Review №10

Very professional flooring company! They did my floors and I love it. Thanks

Pa
Review №11

Alex and the woodruff team redid the tile work on my shower.  The project came out far more beautiful that I ever expected.  As a transplant survivor, I was very happy with the Woodruff team because they always wore masks and took precautions to keep the area safe and clean.  Alex even sealed the tile afterwards for free to preserve the glass work of the tile and to it easier to keep clean.  Very Happy and pleased with the work!

Me
Review №12

We own a vacation home in the Orlando area. We recently took up the carpet to attempt to install tile ourselves and quickly got in over our heads. We could not find anyone in the area that could do this work in a timely manner, so I extended my search and contacted Woodruff Floors. Our experience started with great communication that progressed through a job I was easily able to manage remotely. They provided pictures and advise along the way and timed the project out to accommodate us between renters. I love the way the floors turned out, it was worth every penny!

An
Review №13

It was an excellent service and I recommend it to all the people I know

Gr
Review №14

Woodruff Floors replaced all our flooring (tile and carpet) as well as our baseboards. They are amazing to work with! They are patient and take the time to make sure you are happy. It has been a while since the work was done and everything still looks great and has held up well! I would definitely use them and recommend them 100%.

KE
Review №15

Thank you for your excellent service, we are satisfied with your work. Recommended

mi
Review №16

Alex and his crew at Woodruff Floors are true professionals. Believe me when I say that I was amazed by the quality of work in my house. My home was transformed by the flooring installed by Alex and his crew. These men worked nonstop to make sure everything was perfect. They absolutely cut no corners in the installation process.I was not able to be present for most of the flooring installation because I live out of state, but Alex at woodruff made sure that the renovation moved along flawlessly. Any issues that were encounterd during the installation were meet head on with innovative and professional solutions.Happy with my new wood floors is an understatement. Its amazing what new flooring can do for a home. I went from liking my house to loving it after the floor installation. Reliable, Professional, Honest and Dependable are just a few words to describe Alex and his crew. If you are looking for floor contractors, look no further than Woodruff Flooring.

An
Review №17

Happy customer.... Overall the best way for me to describe Woodruff Floors work. Very patient, tries hard to satisfy customer needs, works at a good pace. It took one week to get my house complete, kitchen, dining, living room and master bedroom..... overall did excellent job! Going forward I am going to hire them on any tile needs or repair...…

Mi
Review №18

Honesty is the best policy. They tried very hard to make things right and for the most part they did. Alex was very charming. And promises to do the right thing. Even when they made me mad and i threw F Bombs at the them. He still showed up. To tryTo make it right. In this type of business all you have is your word. And dignity. Orlando is a small town Word travels fast and I must give credit when a credit is due. The First demo team messed up. And I think they won’t use them again. The second team was very good so much I trust him to take my counter top off.I’m easy to please and hard to please at the same time. I believe these guys will succeed and . Get better as they grow. Stick with the truth it’s easier.

Ky
Review №19

Called to have some old tile removed. They arrived early, were fast and professional, the price was reasonable, and they kept the dust to a minimum.. I would use again.Came back to update my review now that my bathroom tile is done. The guys did a great job on this one for me...pleasure to work with.

Mo
Review №20

I absolutely do not recommend this company. The floors came out decent due to the workers. However, the owner Alex, is the rudest and most unprofessional person I’ve ever met. He yelled at me, stuck his hand in my face, left my house a mess, marked up the wall, and was extremely unprofessional the whole time.Excuses. Alex may be a manager not the owner. His name is listed in other reviews as well... either way he works there and ran the show. My spouse’s name is on the paperwork, still my household. I was there the whole time. This is not fake or false. Unfortunately it’s the truth.

Jo
Review №21

These guys have done several projects in my house..theyre always professional and do excellent work..I would not hesitate to recommend them for any flooring or tiling work .

Da
Review №22

Our insurance company recommended these guys and I’m glad they did!They came out and removed the water damaged flooring from a leak in our bathroom and replaced with beautiful new plank tiles.100% would use again!

Me
Review №23

The woodruff team did a wonderful job on my new kitchen backsplash. Alex is something of a perfectionist and it shows! You can definitely tell he’s had a lot of experience in tile work! We had them install a little mosaic above the stove, which involved a lot of detailed cuts on delicate glass tile. Alex even had his team re-cut a couple pieces that weren’t up to par with his vision. Everything is very well lined up and evenly spaced out. Overall, I am very happy with the finished product!

Sa
Review №24

We are extremely pleased! We needed to install new hardwood in our home (about 1000 sq.ft.). We were on a tight schedule since we were looking to list our home fairly quickly and we appreciated the willingness to work around our schedule. They did an awesome job and the quality of work is great.

Ma
Review №25

Really spectacular customer service. I had seen photos of their work and decided to hire them to remodel my house. That looked better than I thought. Thank you very much Alex and his team for your great work!

Da
Review №26

My kitchen floor suffered some water damage, and Woodruff Floors came to my rescue! Within a few days, they were able to come to my home and take measurements and discuss the different options as far as materials were concerned. After taking measurements, they gave me an estimate on labor, and even made me a list of materials I needed to order with the amounts. When it came time to install the floors, they did an amazing job! They did an excellent job communicating with me either through email or text regarding questions I had and where we were in the process. The floors turned out beautiful — and I was shocked at the difference it makes! Not only was their work impeccable, but their prices were highly competitive. I would recommend Woodruff Floors to anyone searching for a company to install their new flooring.!!!!👏🏻👏🏻

Ni
Review №27

Alex and his crew were professional, skilled, and very knowledgeable. Went above and beyond to make sure we were happy with every detail of the project.Edit: hired the company to do additional work for a bigger Horrendous experience. Never again. DO NOT USE

Ma
Review №28

I hired Woodruff Floors to install my hardwood floors and it was by far the best experience I have had with a contractor. They contacted me in under 24 hours after I reached out for a quote on their website. Met me at my house the same day and walked me through the process. Extremely helpful and knowledgeable about the hardwood I chose. If you need work done this is the company you want to work with.

Az
Review №29

Alex and the woodruff team were absolutely amazing. We had 2 teams in the house working on various parts. Alex and the woodruff team were working on our bathroom, while a different company was working on our kitchen. Alex realized the other team was using the wrong saw on our glass tile, causing poor quality and many wasted pieces. He lent them his saw at no charge. I thought that was amazing. At the end of the kitchen project we ended up hiring Alex to correct the shabby work done by the other team. I now know more about tile than I ever want to know, but the quality of Alex’s work is spectacular. All the lines are 100% parallel, the cuts are all perfect. Now anywhere I go all I see are the imperfect tile work done elsewhere. But when I come home the perfection of our tile work fills my heart with joy.

ir
Review №30

Woodruff Floors did an AMAZING job. We love the subway tile backsplash and our herringbone floors!!! We will definitely be using them for future projects and we highly recommend them. They are such hard workers and pay so much attention to detail. We love our home improvements and couldn’t be happier with the end results!

Ro
Review №31

Woodruff has made us extremely happy. We love our tile floors again after the grout replacement. The people we met are professional, punctual, quick to respond to any of our questions, and their tile work is great quality. They cared about the job they did to make sure my wife and I were completely satisfied with our grout replacement. We would highly recommend anyone who is looking for tile work to choose Woodruff.

Le
Review №32

Very very professional, kind, patient, and helpful. Everyone associated with Woodruff Floors is trustworthy, friendly, and fair. I honestly do not have one negative thing to say about my experiences with them. The work was done on time, neatly, and resulted in a kitchen backsplash that exceeded my expectations. I wish I had them install all the flooring in my house when I was renovating a few years ago!

Da
Review №33

The actual work the third party professionals did was very good. It was the lack of leadership and organization and getting the job done in a timely manor is why we will never hire this company again but go directly to the third party professionals directly. The job was suppose to take five days, it took nine.

Ja
Review №34

Very helpful and honest people. Thank you Alex, for all the help and good work you guys did for my business. You guys went extra miles and offered your friendly help and service without expecting anything extra in return. What you did shows the level of dedication your company provides to better serve its customers and I would recommend Woodruff Floors any day.

Ra
Review №35

We contracted Woodruff to replace our floors after water damage had warped them. Alex was our project manager start to finish. He and his crew did a superlative installation job and the attention to details was excellent. Alex listened to our concerns, was very timely in his communications and took care of all our needs. My wife and I enthusiastically recommend Woodruff!!!

An
Review №36

Thank you for the great job! Scheduling was really easy, and the installation was faster than expected! We had around 1450 square feet of hardwood installed in our new home. Arturo gave us a detailed list of products we needed for our installation and did the delivery of the wood when it came in. They even initially went to the store to help us pick out all the materials! They truly are an above and beyond company.

Mo
Review №37

This companys commitment to providing a great product, providing consistent installation services and maintaining that commitment has been a driver of its success. Reputation means everything to them, so you can feel 100% confident in contacting them. I have a phone repair shop in kissimmee they install a perfect floor for me on time done great dealing no hassle with WoodRuff contact Alex.

La
Review №38

Did my estimate within a few days, had them do my staircase and have nothing but positive feedback. The job was done in a timely manner. All of the contractors were very respectful. They did an amazing job. Thank you for your hard work and I would highly recommend them to anyone. Will definitely be calling back to have them do my living room soon.

Mr
Review №39

We talked with Sara over the phone and could not have had a more professional experience. We were in a rush to get our living room completed before the holidays. They very quickly were able to have someone come out and measure.We had our floors installed a few days ago and they are flawless! Call them first, you will have a beautiful floor, guaranteed!

Ch
Review №40

I was recommended to Woodruff Designing and Remodeling for fixing up a house to sell this summer. Sara was very prompt and friendly in handling my estimate request. Their crew worked efficiently and thoroughly to make the wood floors look absolutely spectacular! The project took just a couple days to complete, and the result makes such a huge difference in the overall appearance of the house. I highly recommend Woodruff Designing and Remodeling for their superior quality of work.

Ro
Review №41

I contracted Woodruff Floors to install new wood floors after water damage. Alex was extremely professional, courteous and went well above and beyond to make sure we were able to get our home back in working order. He worked late, was in constant communication and did a very high quality job. Highly recommend Alex. -- Robert Thompson

Ti
Review №42

Woodruff Designing and Remodeling was the third company we spoke to for getting estimates to completely replace the carpet in our home with laminate flooring. I wish they would have been the first. I found them through their so many positive reviews online and decided to give them a try. We are so glad we did! When I scheduled our first appointment, they sent out their installer Alex to give us an estimate. I really appreciated the education he gave us on the various types of laminate floors. His demeanor was professional, friendly and honest. I had read reviews that say they are not ”pushy and the reviews were exactly right! What I appreciated most from that first visit with Alex is that he did a full measure of the areas, calculated, and gave us an exact price. With Alex we knew from the very start the cost of the job. Once we agreed to work with Woodruff Designing and Remodeling, the process was smooth and simple. We had a few questions during the process and in every case their crew responded almost immediately with answers. Once the install day arrived, we found the installers hard working, polite and careful with all of our belongings. We could not have been more happy with the final results. This was one of the smoothest and easiest home projects we have ever done. Working with Alex and his team was easy and we felt they did everything necessary to ensure we were satisfied. For anyone looking to get new flooring in their home, Woodruff Designing and Remodeling is the way to go.

an
Review №43

I dont often write reviews, bu after experiencing the service and quality work that the guys at Woodruff gave me, i had to let everyone here know how great they are . I just recently started remodeling my home and was looking at options for wood flooring. Sara was very nice and helpful assisting me with my questions and goals. They also showed me different materials that could achieve the look i was going for, and at a excellent price. I ended up getting a beautiful looking floor for my home, that exceeded my expectations. If you are in the area and you are looking for a contractor give them a call !

Jo
Review №44

I dont know if I can actually recommend these guys to do installations. Thats because they didnt install my backsplash.For a 20sqft backsplash they wanted $59 for 25lbs of grout (why do I need all that), 3.5gal of mastic (again why?) and $650 for labor. Yeah no thanks I can find people that will do an incredible job for half that cost and not try to screw me on materials and labor.

Po
Review №45

I recently had a new kitchen floor and 2 new bathroom floors installed by Woodruff Floors. I was impressed with how helpful and friendly they were when picking out our floor and answering all (A LOT) of questions. They came and measured everything and answered my questions concerning the installation. I am very happy with the finished product and our installer Joel did an outstanding job!

J.
Review №46

Arturo was awesome when he came out to give me an estimate on my new hardwood floors I needed installed. He came out a few days later and installed hardwood that covered most of my house. It took him a couple of days, which I thought was fast since he was alone. He worked about 12 hours each day and got it knocked out. My floors look awesome! I would recommend him for anything you need done!

Li
Review №47

It was an absolute wonderful experience working with Woodruff Designing and Remodeling.I had recently purchased tile from Home Depot and was looking for an installer to lay it. It was a little difficult to find someone in the area who would lay tile that was purchased elsewhere - so I am very glad that I was able to find them!They were regular communicators throughout the entire process and let me know what to expect regarding scheduling, timing of job, materials, etc. Everything was very detailed and laid out for me prior to the installation which I couldnt have appreciated more.All in all, the work looks great, the price was right, and the service side was more than I could have asked for.

Za
Review №48

Thank you for the wonderful work. Had them come out and lay tile in my laundry room. I am very pleased with the way it turned out. I couldn’t have asked for a better team they came in and finished very quickly. Price was reasonable and work very reliable.

st
Review №49

We are in love with our new floors! Arturo and his installers are just as knowledgeable as they say. We had carpet removed and laminate put in. The install was seamless, they were on time every day and cleaned up after themselves when they were finished. If you´re in the market for new floors, they´re your best option.Thank you Arturo! We are enojoying our new floors.

M
Review №50

They are responsive and courteous professionals with a great crew and very fair pricing. They were able to schedule a small job for us within five days of our call. Alex and his crew were on time, clean, friendly and did a beautiful job of installing our tile. They cleaned up after themselves daily and left the place spotless when they were finished. Highly recommended.

Da
Review №51

I cannot say enough good things about Woodruff Designing and Remodeling. We had laminate picked out from another store but no one available to install it for us. A quick 3 minute call to them and I had an estimate scheduled. After the meeting with the installer and a few emails, my installation was scheduled.If we have flooring needs in the future...no question where were going.

Sa
Review №52

They have installed flooring in my older house and my new one. They installed Hardwood floors and Tile in my first house and Tile floors in my entire new one.They did the demo in my new house and it was dusty so Alex offered to bring a cleaning lady at no cost.What I liked is that they did what they said they were going to do. Excellent quality work and good price.

Do
Review №53

Alex and his crew did a fantastic job installing our new bamboo flooring. The job was done in a timely manner and with complete professionalism and integrity. Would highly recommend them and use them again if needed. Thanks again for a job well done!!

Ju
Review №54

Woodruff Designing & Remodeling just replaced the icky carpet in 2 of the guest rooms in my house with a beautiful 12 mm laminate. The results are truly amazing. I couldn’t be happier with the install, the guys were extremely fast removing the old carpet, and installing the laminate. They were clean, and kept the saw dust to the bare minimum. The price was affordable, and they were very kind about working around the big pieces of furniture, so it wasn’t too disruptive for us.

An
Review №55

I can’t say enough positive things about our experience working with Woodruff Designing and Remodeling. After contacting five contractors, four came to the house, took measurements, provided quotes, and explained their process. The choice was clear right away that they were going to be the best choice for the job.Sara responded quickly to my inquiry and we scheduled an appointment for the same day with Alex. He arrived on time, and gave me a reasonable meeting time, and worked around my schedule. His explanation of the process was clear and thorough, and he answered every question I had with confidence. Their price was reasonable and made the most sense. Another quote was comparable, but I liked the process they used, as it was straight forward and less disruptive to the home. I was surprised at how different each contractor approached the same project.Once the team arrived for demo, they were efficient and made sure to take careful measures to protect the rest of the home.We went from beige carpets to a 12 x 24 tile, and couldn’t be happier with the results. We love the way the house feels with the tile, and know it is because Alex and his team did such a fabulous job!Thank you! I recommend Alex and his team, and Woodruff Designing and Remodeling with the highest regard.

Me
Review №56

When I finally decided to remodel my home with hardwood floors, Woodruff was my first choice as I had heard great things about them from close friends! They worked fast and efficiently and the best thing was the great price! I have not one complaint and 100% recommend them to anyone who asks about my beautiful new hardwood floor!

G
Review №57

Their estimator seemed very disinterested in taking the measurements for our project. After a week we’ve never heard anything back about the quote we requested. It’s just as well - I’d never hire a company with such poor customer service.Edit (7/13/2020): After more than a year the company has responded to say I’ve confused them with someone else. My phone records from the time (April/May 2019) indicate I exchanged calls with the number shown for this business. That’s all I can prove.

Ca
Review №58

Very professional, honest people. Quick installation and very clean. I would recommend Arturo and his crew any day.

wi
Review №59

Thank you Woodruff and their talented crew of guys for coming out quickly & reparing the wood floors in our master. There was a leak in our bathroom that unfortunately snuck into our bedroom. The floors look brand new and seamless!

Ja
Review №60

Super customer service! Just had my backsplash redone & it looks fabulous ...I would highly recommend them! Very nice people and amazing service!

La
Review №61

I usually don’t write reviews… I have good intentions but never seem to get around to it, but I felt the need to do this one.I had another contractor hired to replace tile in the kitchen, foyer, and all bathrooms before we listed our home to sell. He was a no-show!!Very long story short, I called Woodruff Floors and the reception I received from their staff along with the quality of work they performed is the reason that I felt the need to post this 5 star review.I was amazed at how fast they removed the old tile and how they removed all traces of the adhesive. Alex and his crew worked for hours getting that floor up; and it shows! The slab was left so smooth that it was like nothing was ever there. They covered all the appliances, countertops, and cabinets with plastic beforehand and the dust was minimal, nothing I didn’t already anticipate. The price was comparable to other companies in the area and I liked that I didn’t have to hire multiple contractors to have the flooring removed and then installed. The workers were a great group of guys; courteous of our home, arrived during the time frame I was given each day, had professional demeanors, and were obviously experienced.When it came time to install the tile, I wanted small grout lines to make it ‘blend’ into the grain of the tile. They made them almost unnoticeable! Very impressive work and certainly worth every penny.Our home was on the market for only a few short weeks before getting a contract. It was previously listed a year earlier with everything but the same floors. Needless to say I am using this company for tile and bathroom renovation in our new home.

An
Review №62

Based on my experience I cannot recommend Woodruff FloorsTheir contractor promised me my floors will be done on October 31 and they never even showed up that day despite me calling several times, when they showed up the next day they discovered that there was one T molding missing, they are using this to blame me for the floors not being done but even if the T molding was there they would not have finished on time as they never even showed up.They did a terrible job on my floors, there are T moldings cut incorrectly, the stair is uneven, there are pieces of quarter round missing, and they did a terrible job around my fireplace, the laminate is chipped because of the sloppy cutting, and you can see the mat underneath.Although I would prefer to have a professional company come fix it but they insist that because of the warranty they are the only ones who can do it. Despite my hesitation I have made several attempts to reach out to the company to have the floors fixed, I have emailed and called and have not received a response.Do yourself a favor and don’t spend thousands of dollars on a company that will do a sloppy job and then ignore you.

Ra
Review №63

I hired Alex six months ago to redo the tile in my kitchen. Woodruff Designing and remodeling provided me with excellent service. I highly recommend Alex and his crew to do any floor remodeling that you need done. Alex and his crew worked diligently, skillfully and also did an awesome job keeping us informed with the process of his work. Excellent experience, highly recommend hiring Alex and his crew to anyone!!

Je
Review №64

I did a lot of research on who I wanted to go with to have my carpet removed and my hardwood floor put in. I could not be happier with the outcome of the job that Woodruff Designing and Remodeling has done. They showed up everyday, on time and always made sure we were happy with how the installation was coming. A huge thank you to Alex and his crew for working hard everyday and for doing a wonderful job on my floors.

za
Review №65

I hired to do a complete rip out of old flooring and replace with tile. They left the debris in my driveway for over a week taking the debris one pickup truck load at a time. and scattered debris on my lawn I just replaced with new sod. Which killed the grass I had to replace. I still find tile in my lawn.They said they hire someone to clean which cost $350 although my house was still filthy. Dust everywhere. The workers left old tuna cans in bags and don’t bother to throw them away.They removed doors and never rehung them.After telling them the trash needed to be removed since the HOA was hounding me they still didn’t get it and threatened a lean on my house since I wasn’t going to pay for an incomplete job. They eventually got the debris.Extremely unprofessional and a nightmare to deal with. Flooring looks good but not worth the hassle.

de
Review №66

I received an estimate from Sara to remove and replace tiles in two small bathrooms (124 sq feet) on Thursday and to start the job on Saturday. Alex came by on Friday to confirm measurements and was extremely critical of the prior workmanship and bragging of his many certifications. The job was based on a price per sq foot and I would supply the materials. After Alex left I was informed by Sara the price would be $1200.00 MORE than originally quoted that is $7.00 more per sq. ft. than originally quoted. The job was to remove and replace tile. Very simple. No extra prep, no extra materials.This is not an acceptable practice.In response to the owners letter:You stated that add’l prep work was needed, clips, proper Durock and sealing. The job was quoted in two bathrooms (124 sq ft) to remove and replace tile with 1/2 Durock and if sealant is required in bathrooms for the integrity of mortar that should of been included in the quote as well as the clips that are required for porcelain tile over wood floors. This is your profession as you claim to be a seasoned installation company therefore you should have know these details when you gave me the quote. Instead you chose the day before the installation to let me know that the you more than DOUBLED the price. To also clarify I didn’t do the job two times with an inexperienced contractor as you are claiming in your response. I had two different jobs done with two different contractors. Apparently you think it’s good practice to undermine previous installers to justify your companies practice of quoting $ 900.00 for installation and the day before changing the price to over $ 2000.00.In response to Woodruff:We never had a written agreement but oral agreements are just as binding by law in Florida. You offered to come on Thursday one day before Friday when Alex came. I was originally told by Sara that you were not available this weekend then by email she wrote “ I spoke with the team and they would be able to start this weekend” I rearranged my schedule as a single mom to make this work and as you stated to my original response “ If you don’t have enough money to hire a licensed and insured contractor that has the knowledge to install your floors properly, you recommend saving enough to do it right the first time” I did until you more than DOUBLED the price. You also stated in your response you could not predict the materials you need until someone sees the floor, it’s standard for a bathroom install for sealing and clips. I was buying the materials and hired you to only do the install at $ 9.00 a sq ft. as stated by Sara your account manager, $900.00 not over $ 2000.00. When an estimate goes over a few hundred dollars that’s different than over DOUBLE the price. I am also a professional, licensed and certified in the State of Florida and bonded.The bottom line is nobody has called me to discuss this with me or have tried to come up with a solution.

Va
Review №67

They did an AMAZING job installing the tile backsplash in my home. The installers were very courteous and professional. I am very happy, highly recommend!

He
Review №68

We had a wonderful experience using them to completely retile our home. Ralph and Alex really took the time to listen to my wants and needs, and made sure that everything went as planned. This was our 2nd time using Woodruff Floors for one of our home projects and it has been a wonderful experience every time. We couldn’t be happier with our new floors!

Je
Review №69

We wanted to say thank you for the wonderful tile installation work your crew has completed. We feel no hesitation to recommend your company to anyone throughout Orlando.

Ja
Review №70

I just had new flooring installed and am extremely pleased with the service I received from the Woodruff Floors. Very professional and the floors look great!

Sh
Review №71

We loved the work that Woodruff Floors did for us in our living room. We added stone around the fireplace and replaced the carpeting with NuCore laminate floors at their recommendation. It was such a great choice considering we have 3 pets. Thanks!

Ca
Review №72

Hands down great experience. From start to finish, working with this company was great. From assisting to finding the right product to fit my budget, to the ordering, and all through the install. Fast, professional, and amazing work!

An
Review №73

Excellent work, impeccable, timely, responsible, I love the job they did on my floor!! They always kept me up to date on everything they were doing, very knowledgeable. I highly recommend them!

St
Review №74

I hired Woodruff Designing and Remodeling to have my floor in my living room & dining room redone. Alex and his crew did an amazing job! The whole process from start to finish was a wonderful experience. Alex kept me updated on everything & sent me pictures of his process throughout the entire job.I would recommend Woodruff Designing and Remodeling to anyone!!! Im a very very happy customer.

Pe
Review №75

After numerous phone calls and promises to fix flooring that was installed by Arturo of Woodruff Designing and Remodeling one return with an inadequate fix and a promise to return which has never happened. Poor customer service and without a proper fix I am subjected to an incomplete fix that was left by Woodruff which is a piece of flooring that you can stub your toe on that wasnt like that until he repaired another piece of flooring all installed by this company. Arturo I would be happy to rescind this if you would fix the floor.

Sc
Review №76

I highly recommend Woodruff Remodeling. They just finished installing my new wood plank tile and it looks great. Im really impressed with the quality of the workmanship and will be calling them next month to tile our backsplash

Fe
Review №77

I liked that the crew was on time and worked hard to finish the job. They were able to work with my budget and the floors look great.

Da
Review №78

I recently hired Woodruff Design and Remodeling to remove my existing carpet and tile; then install wood look tile and new baseboard. I am completely satisfied with the results of their install. I would highly recommend Woodruff based on my experience with them.

Br
Review №79

I had the worst experience of all time with this company. Alex a.k.a Arturo, comes into my home representing himself as a real expert and has an assistant with an I-Pad selling away. There website and most likely fake google reviews tells a trusting story about this company. If you google the husband and wife (Sara) duo, you find that they have had many flooring companies in their name with similar horrendous experiences. Unfortunately, I am another victim of their scams.Right out of the gates they were a no show on the first day keeping us waiting to let them in the house. The second day they said they were going to be there at 8am and showed at 2pm. They started the floor removal process and didn’t finish removing the adhesives from the floor for a proper prep to receive new tile. They also did not level the floor or use the leveling clips that were discussed. In addition to that they used the lowest quality mortar that was not sufficient for the large format tile they were installing per manufacturer. Furthermore, they caused damage in several areas around the house. When I questioned why they were deviating from what was discussed, they abandon the job with my 50% deposit.Stay Away from these con artists and do your research on the owners and their past company names. If you have done business with them I would recommend having a 3rd party inspector review their work.

Br
Review №80

Hard working group of folks.Good price & great end product.

bi
Review №81

I called this company a little over 6 months ago to come out and give me an estimate. He came out the next day and gave me an estimate to paint the interior and exterior of my home, travertine for the living room, kitchen, and hallways, wood floors in the bedrooms, and a new granite counter top for the kitchen. It took them almost 2 weeks to complete the entire project; 3 days for the paint, 2 days for the granite, and around 5 days for the travertine and wood. He explained to me that the glue for the wood had to take time to dry, what temperature the house had to be at for the installation, and how to care for the travertine and wood properly after it was installed. I appreciate Arturo’s patience with us throughout this entire remodel.

Lu
Review №82

My new room is the most incredible, the black wood floors were excellent, very good work ... congratulations!

Ni
Review №83

They did a great job remodeling my kitchen. Got an appointment right away, and the job was finished quickly and beautifully

Di
Review №84

WE WERE DOING A KITCHEN REMODEL AND USED WOODRUFF TO INSTALL OUR BACKSPLASH. THEY SENT OUT ONE OF THEIR INSTALLERS TO GIVE US AN ESTIMATE, HE TOOK THE TIME TO GO OVER ANY QUESTIONS WE HAD, PRICING, PATTERNS, AND MADE PURCHADES ALL OF THE CORRECT MATERIALS. THE COMMUNICATION WAS EXCELLENT, WE WERE ALWAYS SURE TO BE UPDATED ON THEIR PROGRESS EVEN WITHOUT PROMPETING THEM TO DO SO.

St
Review №85

Installers were great and entire process was quick and easy.

Mi
Review №86

Very satisfied, a very good job, fast and stylized! thumbs up

EN
Review №87

Good installation this guys are fast 👍🏼

Ma
Review №88

Good services

Em
Review №89

100% recommended, excellent work, responsible

Ri
Review №90

VERY VERY Happy with the tile, they installed in our master bath shower. Plus, You can tell that they took the time to check all the small details to make it look perfect and I appreciated a lot.

Fa
Review №91

I got a great job, done at a reasonable price, from a company that obviously prides itself on their work. I highly recommend This guys

EL
Review №92

Excellent service from our friends at WOODRUFF FLOORS RECOMMENDED

Information
13 Photos
92 Comments
4.5 Rating
  • Address:111 N Orange Ave #800, Orlando, FL 32801, United States
  • Site:https://woodruffconstructionflorida.com/
  • Phone:+1 407-800-1472
Categories
  • Bathroom remodeler
  • Tile contractor
  • Demolition contractor
  • Flooring contractor
  • Kitchen remodeler
  • Wood floor installation service
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–6pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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