My experience with Stone Spirit was absolutely a pleasant experience from day one when I began communicating with Marsha, until the end of installation day! I am beyond happy with the job they did it and all the help I received from Marsha. She did not care how many times I changed my mind in picking the quarts for my counter tops, she was able to communicate 24/7 even while on vacation in the desert ! What a great costumer service she provides for this business! I would definitely recommend this place to any one looking for kitchen counters and also recommend Marsha to help you with your needs ! Marsha thank you so much for all your help ! 😀
Amazing experience from start to finish. Mia was very helpful and was willing to text me photos to help me narrow down the options. They said 7-9 business days for install and were actually done much earlier. Installation crew was very professional, helpful, and clean. Couldn’t be happier with the service. Not to mention they were very fairly priced compared to the other quotes I received.
I would not go anywhere else to purchase countertops. This place was amazing from the scheduling to template to install. The office was always very friendly and the communication of each step was great. The installers came out and were very respectful and cared for my house by putting down protective sheets to keep from damaging anything. I highly recommend Stone Spirits to anyone looking for countertops.
We are very impressed with everything about Stone Spirit. We took a tour with Masha, and looked at the granite slab we chose. It was a very impressive set up. The communication with Masha and Maria was great. They were quick to answer texts and emails. Once the guys came out to measure, we got an installation date right away. The installers were excellent. Quick, efficient and very nice. It didnt take much more than an hour. It looks so beautiful. Id give more than 5 stars if I could!! Thank you to Stone Spirit, for a wonderful experience!
I love my new countertop. It looks expensive but it was reasonable. Very professional from start to finish. We went to the quarry to pick out our slab before the installation. Masha was very professional and helpful. She explained the process and helped us pick out our sink. The approval process of the layout was easy. The installers were again professional and everything went very smoothly. I highly recommend Stone Spirit.
What a beautiful stone to complete our simple summer kitchen !! At first i was concerned it was such a small job for a stone company . My GC Ricchi Homes works with Stone Spirit. Masha was very friendly, knowledgeable, and conscious of my budget. She helped me select this beautiful piece of granite that my photos seriously do not do it justice.I could not be happier ! Would highly recommend Stone Spirit for anyone s project!!
Stone Spirit exceeded my expectations in every way!!! We first met Yuliya, and she worked with us to chose the right piece of quartz. We visited several times while we were deciding, and every time she was helpful and courteous. We got the quartz installed, and the installers did their job perfectly. Honestly, it couldnt have turned out better. I really liked going to the same place to pick your quartz, they then fabricate it there, and have their own installers. The entire process from start to finish was less than a month. The price was competitive, and worth the investment. Visit Stone Spirit, you will not be disappointed!!
We recently had a LOT of counter tops installed by Stone Spirit. They fit us into their schedule with minimal issue - huge surprise given how hard it is to get just about any trades to get anything done in less than 4 weeks. They built all of our countertops in about a week, they showed up when they said they would to install them, the installation of all 17 tops (including a giant island) went smoothly and was very well done. Their prices were very competitive. Highly recommend
Stone Spirit installed new kitchen counters in my home. They did a fabulous job from the quartz selection/pricing, measuring through installation. They explained the choices / pricing / process, were responsive, showed up on time for every appointment, and the installers were fast, careful, and detail-oriented. Definitely recommend them!
It was an amazing experience from start to finish . Their office (Masha) kept us updated on every steps and everything happened magically according to the plan . We have a somewhat a large countertop, seamless . The day of the install, stone spirit installers came on time . The main person among them Boris was extremely careful with everything and finished the install without any upsetting incidents ( nothing was damaged. Not even a scratch ). Countertops were very nicely done as per the plan, no issues at all . I would recommend them to anyone looking for a countertop job .
We had Stone Spirit replace our countertops last month in our kitchen and all of our bathrooms. They were reasonably priced and did an excellent job. The experience was great from the start, to include our consultant Mia, scheduling, install, etc. We are very pleased with the quality of our new countertops and love showing them off. Would recommend Stone Spirit.
Working with Stone Spirit during our recent kitchen remodel was a true pleasure. Even though I changed my mind several times when choosing the quartz countertops, Masha was always patient and professional. She was also dependable and prompt when answering my questions or sending quotes; I knew she would always follow-through with what she promised. Measuring and installation was also prompt and efficient and just about perfect. I wish every vendor we worked with during the remodel had been as dependable and pleasant as Stone Spirit--they were definitely the bright spot in the entire process; I recommend them highly!
We hired Stone Spirit to do our countertops in the bathroom. We could not be happier with the result. Masha was extremely helpful, knowledgeable and she offered us multiple choices for the countertops. The installation team was quick and efficient! And now our bathroom looks like it belongs in an interior magazine. Thank you so much guys!!
From beginning to end the team at Stone Spirit were excellent! What started as a kitchen project evolved into a laundry room plus 3 bathrooms. All driven by the helpful and informative Masha combined with excellent pricing. Stone Spirit has an excellent selection of stone but the ability to see the full slab was the deciding factor. Fabulous service from all the team at Stone Spirit however special mention to Masha, Roman and Igor. We would highly recommend Stone Spirit. Thank you
There arent enough stars on this review form. The whole process from beginning to end was very pleasant and smooth. Mia was our CSR and she was phenomenal. Excellent communications and very informative. I had to stay within a certain budget and Mia worked to get me as close as possible to the bottom line. We were super impressed with the advanced method used to measure the template, no cardboard or Styrofoam cut outs, but precise laser measurement technology. Our kitchen has some special cuts and niches which could have been challenging, the final product was perfect. The seems are hardly noticeable, I had to use a flashlight to find them as you cant feel them to the touch and due to the exact color match filler to the stone. Delivery of the final product was super quick. The installers were polite, professional, and knowledgeable. To top it all off, the price was unmatched by any other competitor. We chose an expensive quartz and Stone Spirit delivered at much lower price than our other estimates. I highly recommend that you give them a call
STELLAR CUSTOMER SERVICE!! I cannot say enough about this company. If I could give them 50 stars, I would. Masha was incredible! She would answer any and all questions, no matter if it was after hours. Every step along the way was painless and had constant communication. The counters... FLAWLESS!! From measurements to installation, their team was always on time. Every member of their team was professional, respectful, and considerate. I was blown away by the attention to detail that they take. Ive read horror stories about the seam work with other companies that had me worried when I knew our counters would need at least one seam. Let me tell you, they made sure it was impossible to see! Absolutely BEAUTIFUL work! 10 out of 10 I will recommend them to anyone and everyone that I know. THANK YOU SO MUCH STONE SPIRIT!
Amazing service! We bought quartz countertops and they removed our existing granite. They were very professional. They were very careful with existing cabinets and appliances and backsplash during the countertop removal. I can’t say enough good things about the guys that came to remove the granite. We worked with Masha, she was very informative and very helpful during the whole process. The quartz that were put in are absolutely beautiful! We’re very happy with them. I highly recommend stone spirit.
Initially I wasnt very happy with the inside staff and I didnt feel very welcomed. However, opinion changed when the young fellows came to install my quartz countertops. They were very personable and engaged in silly conversations with us. We had a lot of laughs, and not once did they stop the installation. They were very professional and clean with the installation. I felt very happy with the outcome. I would recommend Stone Spirit to anyone. Their prices were better than most places we visited.
The entire process was amazing! Great selection of the product. Office personnel extremely nice and helpful. The installation team was nothing but Excellent ! We are very happy to have Stone Spirit complete our project !
I absolutely recommend Stone Spirit to anyone who is looking for some great countertops and best prices! We were looking for someone professional and with a lot of experience to make our kitchen dream come true! Our project was pretty unique even for our small kitchen. It had some waterfalls, some 3 inch edges and a piece of stone going into to ceiling. After receiving some outrages quotes from some other fabricators we almost gave up on the ideas we had. I called Stone Spirit and spoke to Mia who was absolutely amazing to deal with! She is the best and she really listens to what you want. We sent some pictures with the measurements even before we went in and after getting a quote from Stone Spirit we were pleasantly surprised and decided to for with it! Everything was timely and Mia made it very simple. She followed up with me throughout the entire process, it is quite rare honestly to see these days especially in this type of business! But not everything went super smooth like everything in life. We did encounter some issues that had to do we the measurements but the installer guys (I believe one of the guys was Egor) did not hesitate to call the GM and made it right without charging us a penny! Definitely the best customer service! I would definitely use Stone Spirit again and recommend this company to anyone who has some non-ordinary ideas!
Stone Spirit definitely Exceeded my expectations. Smooth process from start to finish with knowledgeable & professional staff. Special thanks to Masha for making my Quartzite counter top installation completed on a timely manner. She was so communicative, polite & patient through out the whole process. I’ll be returning here for my future projects. Thanks a million!👍🏼I will update this review once the kitchen project is completed.
Masha and her team were very communicative, punctual, and professional. The end results are the images Ive attached and wow it came out great. The price and quality were fantastic and we are very pleased with everything.We are looking forward to our next house flip/remodel so we can work with Stone Spirit again! Thank you!
Viktoriya and the crew at Stone Spirit were amazing. She made the whole process of choosing new countertops a pleasure. She was knowledgable, helpful, patient and fun to work with. Every concern I had was addressed and handled all with a personal touch and competence. Start to finish she walked me through everything answering all my questions and teaching me about the stone and processes along the way. I am totally thrilled with my new kitchen and get compliments galore from everyone who sees it.
Just completed our countertops replacement by the Stone Spirit of Orlando. Incredible service that I have not seen for long time from the start to the end of the process. Our sales consultant, Masha, knows her products and provides excellent design insights with personal attention. She guided us all the way from the beginning to the end. It was very fast, smooth, simple and informative process. Installation team was very professional and had a high attention to detail and did a great job on our huge island jumbo slabs. They worked hard during the whole time, leveled everything nicely and cleaned everything before leaving.If you are looking for a very knowledgeable, professional team who will do a great job I highly recommend STONE SPIRIT to anyone. Thank you all in this COVID 19 time for the amazing experience exceeded my expectation.
Stone Spirit installed my kitchen granite counter top 10 years ago and they did a terrific job. So when it came time to update my master bathroom I knew exactly where to go back to Stone Spirit. Yuliya was my sales person who made the whole process seamless from picking out the right stone for the counter with the edging and scheduling the measurements and installation dates. There were a few changes before the install but it was never a problem or an issue she would promptly respond to make sure I was satisfied, she even text me from her own phone.When it’s time to update my counter tops again or recommend a stone company I will definitely use Stone Spirit.
Masha was absolutely wonderful from start to finish on our kitchen and master bathroom remodel. communication was great and the follow through was even better. The counter tops turned out beautiful.
Having a older home and finally updating the kitchen was a big decision. We found the cabinets and counter tops we liked now the fun began.. Masha called to set the slab appointment long before the cabinets were installed and the following appointments were made. We decided to go with quartz backslash also this is when we discovered that the old houses walls were not plum. The installation guys did a GREAT JOB of handling the problem and the results are fantastic!! The only hiccups was the 18 inch dishwasher worked through that . Great job Stone Spirit!!
We were very pleased with the service provided by Stone Spirit and with the knowledge that Yuliya had about all of the different quartz options that we were considering.When it came time to complete the measurements, the process was fast, easy and extremely accurate. Every single appointment was scheduled on the phone with a follow up email and agents arrived when promised every time! Thats very unusual for any business anymore, and something they certainly deliver on. Then came the final product and we could not be more happy with the results. I would recommend Stone Spirit to anyone in the market for countertops.
I would highly recommend Stone Spirit! From beginning to end they were highly professional and answered all our concerns. The installation went smoothly and I absolutely love my quartz countertops
I had an excellent experience with Stone Spirit and would highly recommend them. I was shocked they require full payment up front but once they fabricate the Stone is made for you so makes sense. I priced out like 7 different places and chose to go with them due to not only price but their level of customer service, it was excellent. They did my kitchen, laundry and walk in pantry and did a great job with the huge island jumbo slab and my extra large sinks. I would definitely do business with them again. Thanks for putting up with me Yuliya, you were awesome to deal with!
Working with Jules and the Stone Spirit team was great. Their selection, pricing and communication was above and beyond the other locations in Orlando. Turn around was very fast and the process was smooth, simple and informative. We knew exactly what to expect. Install team was very professional and had a high attention to detail. The install went extremely well with no issues. We got a little scared after the team left because the sink had these stains in it that would not wipe off. We called and within 15-20 mins the guys were back and fixed the issue for us without question. Very pleased with the experience from start to finish and would absolutely recommend Stone Spirit and will use them in the future.
We just had our new granite countertops installed. We couldn’t be more pleased. The price was competitive and the quality of the product and installation was excellent. The showroom is great and the attention you receive at all steps was top notch. From start to finish in only about one week! Thank you Stone Spirit!
Viktoryia and the rest of the Stone Spirit team were extremely professional and knowledgeable from the first day that we visited their showroom! She spent a great deal of time walking us through options and assisting us in our decisions and stayed very connected throughout the process. We originally visited them based on positive reviews because we needed a large seam in our island. Our seam looks amazing (you actually can barely see it!). The installers were skilled, had technology based equipment to measure, and took time to ensure that everything was done correctly. Thank you Viktoryia and Stone Spirit staff!
Stone Spirit installed my granite countertop. We can’t express how thrilled we are with this company. They go above and beyond to make everything perfect. We would do business with them again and would recommend them to anyone! Timothy and Cheryl Robertson
Stone Spirit made the entire process of selecting a countertop type to actual installation easy. Mia was wonderful at communicating and responding to questions and concerns that arose. Once the material was chosen the template and installation were completed quickly. The guys who installed were careful and did an excellent job. Thank you for beautiful countertops!
Stone Spirit did an amazing job installing our granite countertops. The company was responsive, professional and efficient in every aspect of the job. I highly recommend them.
Just got my quartz countertops installed and they are AMAZING.Mia was a pleasure to work with. She was easy to get ahold of, and answered all my questions quickly. Everyone i spoke with at Stone Spirit was very helpful and easy to get ahold of. Scheduling was super easy, and much quicker than I was expecting!The installers were prompt, polite, and again answered all my questions and were super helpful!
Masha was really awesome! Stone Spirit did a really great job in fabricating and installing a beautiful marble surround for our fireplace. I would use them again for any stone or quartz work that we need in the future. Great job!
What a great experience! We weren’t happy with our builder grade choices while building our home in Windermere, so upon move in we were anxious to rip out the builder grade materials in our kitchen. We can’t say enough praises for Masha, our sales representative-her communication, patience and thoroughness made our countertop renovation a very enjoyable and exciting experience. Time from starting our project to completion was so fast-better than our expectations! Install team worked quickly, respectfully and cleanly. Follow up communications was seamless. Would completely recommend if you’re looking into new countertops!
The installers were very professional and the countertops came out great. Love them.Jim
The team at Stone Spirit was fantastic. The install crew was prompt, polite and did a great job installing the countertops. They came out perfect and couldn’t be happier with the result. Super friendly group and would recommend them to anyone looking for countertops
Stone Spirit is a very impressive company. From selection of our countertops, thru measuring, information, problem solving, install and follow up was professional and knowledgeable! We are very happy with Stone Spirit and if I ever need to update my counters I will use Stone Spirit!
I’m very satisfied with Stone Spirit and happy with my new countertop, they have very good service, and I was assured that everything would be taken cared of accordingly. Jules was our sales person and she did a fantastic job!
This company was an absolute pleasure to work with. Thanks to Marsha all questions were answered promptly and patiently. Appointments were on time and easy to schedule. Workmanship was perfect and installers very nice and accommodating. I highly recommend this company.
Our experience with Stone Spirit literally could not have been better. They were so helpful and even kept us on track to ensure we had precise measurements for our uninstalled farmhouse sink. The installation was very fast after the measurement process and was perfectly seamless. The installers were meticulous. They even took a spare piece to “frame in” our stove and it looks amazing and was an unexpected touch. Masha guided us the whole way. We are so appreciative! Our quartz is a showstopper! Next time we do any work like this in our home, we will choose Stone Spirit again.
My kitchen looks amazing now thanks to Stone Spirit. The task of finding just the right supplier, fabricator and quartz was at times overwhelming. The first time I went into Stone Spirit I was so excited to see their beautiful show room and their large selection of quartz. I visited many times. Marie and Maria were very knowledgeable in the products, friendly and helpful. They were quite patient as I spent about three months trying to decide exactly which quartz I wanted. Marie assisted me in the process by allowing me to take samples home. Maria gave me a tour of their fabrication area - quite a set up! Scheduling was easy, the template process was fascinating and was exact- the counter tops fit like a glove. The installers were friendly and thorough. I could not be happier with how my counter tops came out. I still have some work to do before it is all complete but my kitchen is on its way to being the heart of the home. Thank you Stone Spirit!
We were so pleased working with Stone Spirit for our new kitchen/bathroom countertops. They were so friendly and professional, Mia was our sales contact and she was always so responsive and helpful. The installation team was super efficient and friendly. We will definitely use them again in future projects.
We got our quartz countertops from Stone Spirit. Every one we dealt with from the company was professional and answered any questions we had. We did have one piece that needed to be redone and Stone Spirit took care of it quickly with no trouble. I would definitely work with them again.
I had Stone Spirit install their Calcutta Gray Quartz countertop in my 10 x 10 kitchen. I choose Stone Spirit because their laser is the most accurate when drawing up the countertop layout. Masha and the team were professional and everything was completed in 3 weeks time. They always keep me up to date with each step of the process. There is no need to go anywhere else because Stone Spirit has their own selection of stone or quartz and they can order whatever you want.
Excellent prices, very knowledgeable, responsible and punctual..Love my Quartz kitchen countertops.Excellent job.
I used them to install my countertops in my new home. They were on time, did amazing work and communication was great. They were very helpful with my first purchase and made my experience very pleasent.
During the initial visit, my wife and I were very impressed with the equipment that was used to get precise measurements. Installation was flawless, very professional. Would definitely hire again for further work in the future!
Stone Spirit is the best. The countertop looks great. Their workmanship is the best. Mia was awesome. She was working with me all way and helping to get the whole process going so smoothly and easily. I definitely recommend Stone Spirit.
The entire experience with Stone Spirit was excellent, from the initial consultation with Mia to the installation. Mia took the time to show me several on-site countertop options and even went above and beyond to keep me updated on new arrivals. She was always very friendly and helpful and provided a few quotes based on different styles I was considering. She even provided a list of other granite retailers that I could purchase from and still have Stone Spirit do the fabricating, although I did not choose this option and, instead, purchased everything from Stone Spirit. Mia also took the time to explain the numerous finishing options and was very thorough throughout the entire process.Working in the customer service industry, I am a big customer service critic with every company I do business with, and Mia and Stone Spirit not only met my expectations, but exceeded them, which is extremely rare.The installers arrived on-time, were very professional and courteous, and did an excellent job as well. I was a bit nervous since the paperwork I signed mentioned that there could be inadvertent damage to walls during the installation process, but there was absolutely none. After installation, I only had to add an extremely small bit of paint touch-up where the previous countertops used to be and where the new countertops caulking was applied, which was easy.So from start to finish, this was a great experience and I would highly recommend both Mia and Stone Spirit for any countertop projects.
Installed quartz countertops in our kitchen and master bathroom. Very happy with the result. We shopped around and chose Stone Spirit.. Professional service, great prices, and variety of different stone options. Very satisfied!
We received quotes from several stone companies in Orlando and Stone Spirit not only had a great selection but also had the best pricing. They were quick and professional( a two week turn around time to measure once our cabinets were in, fabricate and install our quartz counter tops) and their installers did an amazing job. I would definitely use them again when we are ready to remodel our bathrooms.
We were extremely happy with Stone Spirit. They had a great selection. They were very professional. Olga is awesome. She helped us every step of the way and was quick to get back with us when we called with questions. We got to see our Tuscany Dawn slab to make sure we were happy with it before they cut it. Someone at Stone Spirit came out and took great measurements with the latest technology. It was measured perfect. They delivered in a timely manner. They did a great job installing our countertops. We love them. They look great!
We recently remodeled our kitchen and part of it was delayed by several months. The folks at Stone Spirit were awesome to work with. They were prompt, kept up communications with us, we viewed the counter before installation and the installation was flawless. I’d recommend them to anyone!
We worked with Jules to find a slab we could use for our customer sized window sills in our new construction home addition. We found the perfect piece that complemented our existing sills. Their rep came to the house to take measurements with the digital machine...he was polite and courteous. About a week later we were able to pick up the 7 sills from the shop and installed them ourselves. THEY FIT PERFECTLY!Stone Spirit had a wide variety of remnants we could look through. The sales reps are knowledgeable and they gave us a price we couldnt pass up.
I recommend the service 100% reliable, honest, fast and always giving feedback throughout the entire customer process. Many thanks to Yuliya who helped me a lot!
I used them twice and they have been absolutely fantastic both times. Their selection of white marble quartz is incredible. I’m very pleased and would highly recommend them.
Stone Spirit exceeded my expectation. My kitchen looks fabulous.Thanks to entire Stone Spirit members for efficiency, Incredible workmanship and friendly personal. I will be referring Stone Spirit to all my interested friends & family. Thank you so much for experience.
Great customer service. Install of countertops was quick and efficient. Workers were very friendly. Recommend this business.
We just had our Countertops installed a week ago and are in love. They bring the kitchen to a new level of gorgeous. We were impressed with how simple the whole process was from picking our own slab, to templating and then installation. everyone was professional and friendly. We will recommend to anyone.
We have a piece of art in our kitchen with our quartzite counter and backsplash. We are so happy with product and installation. Jules out sales representative was on top of all the details and assisted us to the end with extra pieces for inside window. We love quartzite because of its strength and its natural Stone quality. I do believe there is an energy and spirit to stone. Check out Stone Spirit for your next job. We love our kitchen.
Excellent if I could give them 100 starts I would. They are very clear and organized. Professional and clear on terms and product review. Good advice and services were all done right and as promised exactly. You can trust you will get treated with respect and high quality job no issues.
Stone Spirit was excellent from start to finish. Masha was very knowledgeable and professional. Great at keeping us informed of the progress and meeting all dates. Even when there was a small measurement problem, they quickly reviewed and offered very satisfactory solutions.We would highly recommend them to everyone
We got new countertops from Stone Spirit. Jules took plenty of time with us and talked us through everything. We found her advice and expertise very helpful and there was never any pressure from anyone there- even after we put everything on hold for a while due to COVID. The installers were very friendly and professional and did a great and fast job. I will attach photos...
Stone Spirit was recommended to us by a friend and we could not be happier. They clearly communicated each step of the process and showed us their fabrication shop. Stone Spirit was on time both when the came out to measure our kitchen and when they came to instal our countertops. They used state of the art tools to measure and the final results fit perfectly and looks amazing. I would 100% recommend them and will definitely use them if another project comes up.
We recently replaced our kitchen countertop. We checked several companies in the area and Stone Spirit had the best selection and price. They were very quick and professional in responding emails and requests. Their installers did an amazing job!
I had a great experience from start to finish. The communication was great from the sales side to scheduling installation. Installation team was very professional and did a great job in all areas. I highly recommend Stone Spirit!
We’ve used Stone Spirit three times now for different projects on our home. Our experience has been great each time! I highly recommend them if you are looking for new countertops!
Our new granite counters are beautiful! We had excellent service with Masha and all representatives of Stone Spirit. We highly recommend their customer service with both ordering and installation.