Poor customer service skills. Ladies in the office does not know how to communicate effectively.

Alfredo and his staff are very friendly, they know what they are doing, great agency, great company and very low prices, i had been a customer for a long time and Im staying here, I recommend this place.

Great agent and great customer service from the girls there!

Hello, my name is Wandys, I have been with this agent for more than 16 years, attended by Miss Marisol, I never had a late payment, never an accident, as I did not have a ticket and after the Pandemic my insurance was extended and they agreed to call me for my future renewal of my two vehicles which I only use one and they never called me for my renewal, 16 years old Hellooooouuuu. My house that is also with them went up incredibly. I consider a lack of respect and disregard for this agent. Thanks to Mr. Juan from my own STATE FORM Company, because they did not have to do with the error of the agent Marisol and her office that even my License number was wrong and I put my last name incorrectly, because of them they almost suspended me The license and without knowledge, I had been without insurance for 4 months. They are irresponsible with just one call and thats it. Now my insurance went up and I am very very unhappy with this agency

The worst agent that can exist. They never give you an answer to your problems, every month they raise the price of insurance without an explanation, and even if theyYou sign a thousand documents according to them you never signed them to be able to charge you more.Marielena Quintero, is a completely negligent person, on her part there is never a solution for theCustomer, your service is terrible.I do not understand how they can license an agent like them, who seek their personal well-being above the needs of customers. And that a company like STATE FARM, do not take measures or control over what they do with customers.

Good at all insurance.