I scheduled a ride from MCO to the Disney Dream cruise ship on 9/20 and then a return ride on 9/24. There were multiple updates from Ace Luxury Trans, both via text and email. Our driver, Sahid, was very friendly, helpful, and always on-time for both of our rides. A big thank you to Ace Luxury Transportation and to Sahid for your service!
Hands down this is the best transportation service I have used. We changed our pick up time twice and they accommodated us with no problem. Great professional drivers that were great to interact with. Clean rides. You guys are greatly appreciated!
Ace Transportation was phenomenal! We used them for our airport transfer to and from our hotel for our Disney World trip. They were great at communicating with us and they were punctual and affordable. George was a great driver and even picked us up early from our hotel when our plans changed. Thank you for a great experience. We definitely recommend Ace!
Another amazing experience!! Felipe, our driver going back to the airport for our departure was early, was very friendly even giving us suggestions for our next trip & was a great driver. I recommend Ace Luxury for your transportation needs while your in Orlando & leaving. Felipe talked about the great service they have to Port Canaveral. Using them for a clients Disney cruise trip. MickeyTravels-Brittany.
We recently used Ace to transport our cheer teams to and from the airport. They were amazing. I was stressed trying to please 30 parents & kids and Joe, in the office, and the driving staff were accommodating, communicative and super efficient. Everything ran smoothly. Prices were great too!
Had a great Ride Thank you!
I have been using Ace Luxury Transportation for many years when we have been to FL. This trip was with my daughter-in-law, granddaughter and her friend. Had ACE pick up up at the airport to our condo, then the next 2 days took us back and forth from the condo to the Magic Kingdom and Epcot, then last day back to the Airport. First class vehicle accommodations and drivers were absolutely wonderful All were great, but Sahib was our favorite ;-) Highly recommend.
I will always use this car service when traveling to Orlando! Our chauffeur was Phil Agosto and we had the pleasure of having him drive us both trips this stay which was a very nice touch! Immaculate vehicles and great service! I highly recommend this service for your travels to Orlando!
Very professional service. Quality phone booking experience on short notice. Day of the ride driver was prompt (early), professional and SUV quality and cleanliness was high. Added benefit is their system texts you confirmation of the booking and automatically sends you drivers contact information a few hours prior to the trip. Would re-book without question.
We received very prompt and professional service with Ace Luxury Transportation. George was our driver and he was on point!Thanks so much will recommend and use again!
The best way to go to from the airport to your hotel if you have a large family or kids. They provided the cat seats and boosters. Driver was very nice and was never late to pick us up. Would definitely recommend and use again in future trips.
I seen 1 million people get picked up and even the same bus driver come back from dropping people off b4 these guys even came, you’ll probably wait less going with someone else
This company is the best. Very clean and reliable! Would recommend for large or small groups. Took us from the airport to hotel to resorts all around Orlando. Rahid is the best as well!
Absolutely wonderful, we arrived early to MCO to go to the port and getting off the ship and the driver was very accommodating both times. Great communication with email confirmations and through the phone. Definitely recommend for your travel needs in Orlando!
Awesome experience. Great driver, organized pickup, knew the area and answered all our questions. Top Notch for a good price.
We arranged a van service for our party of 7 for an airport transfer. Our driver contacted us before we were off the plane to let us know he was there and arrange to find us. He was friendly and helpful when loading and even helped us get water bottles for our trip. We will be booking with them again in the future. Special shout out to George our driver, he was great.
Weve used ACE on several occasions when cruising out of Port Canaveral and flying into Orlando International Airport. Each occasion the drivers have been great, the vehicles very good, and theyve been on time and have gotten us where we needed to be safely. Will continue to use them !
I have used this service four times now and each time the service gets better. The drivers are on time and always accommodating. They over communicate so you never worry if they will show up. The vehicles are always clean and air conditioned. The price is all inclusive and much cheaper than an Uber if you have a large party. I highly recommend them for travel around the Orlando area.
ABSOLUTELY AWESOME! Cannot recommend Ace Luxury more! Our driver Sahid was the BEST driver I have ever had and I have used alot of them in my life! He was beyond friendly, very informative of the area, arrived early, and was just an all around awesome guy to talk to during our drive. HIGHLY AND STRONGLY RECOMMENDED!!!
Joe and team with Ace luxury are always amazing and on point. I love their communication and they always make us feel like part of the family to and from the airport to the Orlando area attractions.
Juan was number one. He was very nice and made our experience awesome. He was flexible and picked us up an hour earlier then planned. I would recommend this transportation outfit if you want a good experience and safe. We took the limo and my kids absolutely loved it..thanks again!
So impressed with Ace Luxury!!! Great communication, on time, beautiful van, very professional in person and over the phone. We had George for our driver and he was such a gentleman. We would use this company every time!!
The experience our group of 11 had with Ace Luxury Transportation was exceptional. The drivers (Victor & Walter) were very personable, courteous, prompt and professional. Vehicles were new, comfortable and clean. Communications with both the company and drivers before and after pickup were timely, clear and concise. I would highly recommend this company to anyone requiring transportation services in Orlando and the surrounding area. Great customer service!
Excellent service and very professional! We loved George and would definitely use them for our next trip!
Absolutely recommend using Ace Luxury Transportation! We hired them for transportation from a Disney resort to Port Canaveral, and then after our cruise from Port Canaveral to Orlando International Airport. Our drivers, Terry and Harry, were absolutely wonderful. They were both prompt (early, actually) courteous, and friendly. The text messages of who our driver would be, when he was on the way and again when he was in the area were a big help! Would definitely use again in the future.
We used Ace for our wedding day. We rented a limousine and a shuttle and the service and communication was incredible! From arranging the rental to the pickup timing the day of our wedding, it was a breeze. The team was super friendly and willing to help with whatever was needed. I would highly recommend Ace for any of your transportation needs.
George met us promptly at our scheduled pick up time. He got us to the airport from Port Canaveral in plenty of time for our flight. This was a concern as we had a very tight schedule. Second time we have used this company. Would recommend for anyone looking to get safely and comfortably delivered to their chosen destination
I would highly recommend Ace Luxury for your Orlando Transportation needs. Our driver, George, picked us up promptly at the Port Canaveral Cruise terminal and whisked is to the Orlando airport. We plan to use Ace Luxury next time we are in the Orlando area. Well done, George!
Driver was early and waiting for us. Nice clean ride with plenty of space, even with our many large bags and infant. Made our cruise pickup to Disney very easy. Driver was courteous and helpful. Highly recommended.
Used them for transport from Orlando airport to a Cape Canaveral hotel, then from a cruise ship back to the airport. Both ways we had George, his vehicles were clean and comfortable. The communication was excellent, we were reminded about the trips via text messages and were called when he was there. These guys are the best, dont look anywhere else.
Highly recommend! Driver was waiting for our family at baggage claim and helped with our luggage. Very professional and excellent driver. Company was very helpful in making sure I had the type of carseat that I wanted for my child - I appreciate this so much! Look forward to using your services again!
George was our driver. Me and my mom were in Orlando celebrating her 89th birthday. George opened the door for her and made her feel special. The car was so clean and comfortable. He was a great driver and I would definitely recommend him. Thank you for getting us around safely and taking care of us!!
Professional experience from start to finish. I trusted them for an early morning New Years Day pickup to an airport about an hour away from hotel, and they nailed it. Safe, friendly driver.
Ace made transporting my family of 5 an absolute breeze. I couldn’t have asked for it to have been any better. Communication leading up to our transport to Port Canaveral was excellent. Our driver came with a car seat and 2 booster seats in his vehicle. It was a comfortable ride that saved us a lot of money and time versus using disney cruise line bus transportation. Thanks Ace!!
This company communicates several times the day before arrival and on arrival day. The driver was there to greet us and very pleasant. The van was parked close to baggage claim. A great service!
I have taken several different shuttle services to Cape Canaveral for our Disney cruises. Ace Luxury was top notch! From getting the quote on the phone, to our pickup at the hotel to getting us after the cruise was seamless! They were less than 1/2 of what Disney wanted to charge and we had our own private motor coach bus. There were 39 of us. Our drivers picked us up promptly at our hotel. He was well dressed and loaded all of our luggage! We had so much fun on the bus ride down there. Everything was included in the price--included the tip, so we didnt have to worry about that. When we got off the boat he was there to take us to the airport. We had one couple that was not going to the airport and he dropped them off in Orlando to pick up their car. We will definitely use this service EVERY TIME!
The Ace Rep was waiting right where promised. He helped assist in getting our luggage & getting it to his SUV. I wish I wrote down his name, however he was very friendly, & courteous. We waited no time before we were off to the cruise terminal, unlike my Sister & Brother in law whom did not get to the terminal until an hour & a half later. They were on the same flight with us. He dropped us off right by the terminal doors & unloaded our luggage to go on-board the boat. We had our own private SUV, the children watched a movie on the go & the service was GREAT! Not to mention I saved $40. by going with Ace vs. the cruise lines shuttle service. The return trip was just as smooth as coming. I definitely recommend Ace to anyone over the cruise lines shuttle service! Great job guys!
We had a great experience using Ace Luxury. The service was delivered as promised....on time when we arrived at Orlando airport and the same when we arrived back at port. We had a terrific driver from the airport to the port. Very personable and friendly. To our pleasant surprise, we had the same driver on our return trip. He remembered some details about us which made us feel more valued as a client.Will definitely use Ace for future transportation needs.
We had a fantastic experience with ACE! We traveled from Toronto to Orlando. The following morning we had to travel to Port Canaveral to catch our cruise. We decided to hire a limo as our six year old son had never been in one and we thought it would be a thrill for him. We arranged everything with Ace and we couldnt have been happier. From making the arrangements, to the driver, to the vehicle and then the trip, Ace was fabulous! They were so easy to deal with and they did everything they promised. The friendly and kind driver arrived on time in a spotless, well maintained gorgeous limo. Our son nearly jumped out of his skin. He was so excited and the driver made him feel so special. A Disney movie was playing in the limo and the entire ride was a pleasure. We will definitely use Ace again and we recommend them highly!!!
Our group of 7 needed transportation to Port Canaveral from Orlando and a return trip. We found Ace Luxury Transportation and were very happy with their service. The person I talked to over the phone to schedule was friendly, helpful, and efficiently took our information and got us on the schedule. The driver arrived early, helped us load our suitcases, and got us safely to our destination in a vehicle that had plenty of room and was comfortable for all of us. I highly recommend Ace Luxury Transportation. They are easy to work with, communicate well, and provide excellent service.
We used Ace this past week for our group of 9 from Orlando Airport to Port Canaveral for our cruise. The experience with Ace was wonderful! The first driver, Harry was waiting for us at the airport when we arrived and the van was perfect for our group. From the port back to the airport our driver, Basem great! He was there waiting for us to get off the ship and the van was perfect again. Both drivers were friendly and there were no problems or issues at all. Will definitely use Ace again! Thank you!!
My family and I would like to thank you for the excellent service we received from your company, especially from our driver Leonard. We were a party of 5 returning from a Cruise and going from Port Canaveral to the Orlando Airport.Our driver was very punctual and attentive, as well as professional. We definitely will recommend your company to anyone needing transportation in the Orlando area and use you for our future trips.Edward Joyce & family, Panama, Republic of PanamaThanksWe would just like to thank you for the excellent service we received with your company, we were a party of 8 going from Orlando to Port Canaveral for a cruise your drivers were right on time and the vans we were in were very nice and comfortable.Thanks Again
We used this service for transportation from Orlando Airport to Port Canaveral for a Disney Cruise. The telephone representative was very helpful in advising on the size of vehicle needed for our group of 10 (with luggage) at the lowest price available. We were greeted at the airport right on time and taken to the Port very comfortably. Our driver was very courteous and helpful. Our return trip was very much the same. Right on time, in the place he said he would be. The return driver was very funny and gave all kinds of information about the Orlando area. He is a very good ambassador for the area. Would definitely use again... very affordable and professional. Thanks so much for the great service!
My family and I took our first Disney Cruise in February 2014. I searched high and low for a transportation company to pick us up at our hotel at Orlando airport and bring us to Port Canaveral, and then to transport us from the Port back to the Orlando airport for our return to Canada.I have a 4 year old and 20 month old and did not want to have to transport car seats or sit around, waiting for a shuttle bus to fill up. Ace Luxury Transportation was amazing. They were at our hotel before our scheduled pick up time, had the car seats installed, and were courteous and professional. They drove us to the Port without any interruptions and practically dropped us off at the front door.Upon our debarkation, we simply called the toll-free number to confirm that we had cleared customs, and waited by the pillar where we were advised a driver would pick us up in 10-15 mintues. Within 5 minutes of waiting, the driver - again courteous and professional - pulled up with the 2 car seats and helped us load our luggage. We arrived safely at the airport, on time, and without hassle.I was very nervous booking these transportation arrangements since we live in Canada, had never been on a cruise before, nor had we ever heard about Ace Luxury Transportation. Being pregnant and with 2 little ones, this is the best decision I made to get us to and from the cruise - the drivers helped my husband with the bags, were very sweet to our children, and most importantly, got us to where we needed to be SAFELY.I HIGHLY recommend Ace Luxury Transportation to anyone looking for an easy, on-demand, reliable and cost-effective alternative to cruise shuttles.
I was taking a Disney cruise and had the choice of a Disney bus (transfer) from the airport or private transportation like Ace. My wife thought it was safer to go with the Disney bus. Im glad I didnt listen to her. We spent the night at the Hyatt attached to the Orlando airport and in the morning went down to the designated area with our luggage. I scheduled a pickup for 12:30pm and it was about 12:15. I walked out the door and there was a driver with our name displayed ready to pick us up. I bet had I done a Disney bus I would have been waiting a long time to get everyone loaded, etc. The driver and van was awesome...the driver put in a disney movie for the kids.The way back was even better. I got of the cruise ship and got our luggage and went through customs and then called to tell them I was ready. Minutes later they picked me up. Our flight didnt leave until 8:30pm that night so they took me to Sea World (It was the day after Thanksgiving so I didnt want to deal with the inevitable crowds at Disney World or Universal-- oddly Sea World was empty-- literally 0 wait for the roll coaster). The driver then took our luggage for safe keeping and 6 hours later a driver picked us up (with our luggage) to take us to the airport. This made an otherwise wasted day one of our best days of the trip. I will say the van that picked us up the first day was super nice (leather seats, movie player, very good condition) and the vans the last day were kind of older and not as nice, but the service was perfect on all three trips...in each case the driver was in place early with our name on a placard ready to pick us up.
We have used Ace Luxury Transportation multiple times now. Each time the service is impeccable. The drivers go out of their way to make everything go smoothly and with great ease. The drivers are very courteous and prompt! We plan on using them each time we are in Orlando and would recommend them without hesitation!Erin, PA
Ace Luxury Transportation was excellent. We used the service on a recent cruise in late March 2014. They were waiting for us at the Orlando airport at the bottom of the stairs in the baggage claim area with our name on a sign. The driver was outstanding !!! The van was clean and comfortable. When we returned from our cruise they came within the time they said and picked us up and off we went to the Orlando Airport. They did an outstanding job and were right on time, just the way we like it. we highly recommend Ace
What a great experience. We used Ace Luxury to and from Orlando and the Port Canaveral for a cruise for a group of 9. Even though the shuttle was on time, we received frequent updates on where our driver was and even got an email from Ace that included a picture of our diver for our safety. We happened to have Vjay both times and he was FANTASTIC! Couldnt recommend this service more.
We were extremely pleased with Ace Luxury Transportation! We had a party of 17 which required 2 10-passenger vans. The 2 very courteous drivers were at our Disney Resort on time and got us to the cruise terminal in around an hour. When we returned, we called their number, the drivers were waiting at the terminal for us and got us to the Orlando airport. Everyone from the reservation contact to the drivers to the cleanliness of the vans was excellent. We would recommend their services!
Ace Luxury Transportation truly lived up to my expectations. I booked a 10 am flight on a Sunday morning after our cruise. Everyone said we would never make the flight, due to disembarking logistics and the general time it takes to get off the ship. I searched the web for a transportation company that I could trust to make our pick up simple. I chose Ace Luxury Transportation, and they did not disappoint. I scheduled a 7:15 am pick up. As it turned out, our cruise ship arrived an hour early, and we were sitting out on the pier curb by 6:30. I called the phone number Ace provided, and they were there 30 minutes ahead of our original 7:15 pick up! We were picked up around 6:45, and at the airport around 7:30. We easily made our 10 am flight thanks to the promptness of Ace Luxury Transportation. I highly recommend their professional, prompt service. I will definitely utilize their transportation services the next time we travel to Orlando.
We are very pleased with the services rendered by Ace Luxury Transportation. Excellent customer service was given, I researched them online and called to ensure the place was legitimate. After reviewing the great reviews and speaking with them, I decided to give them a chance.They promptly picked us up and dropped us off at our destinations. Both drivers were professional and courteous. The vehicles were clean, comfortable, and very nice. Overall, excellent service from beginning to end.I will definitely use them again. Only wish they offered services further than Florida. :)
We used Ace Luxury for our recent trip last week to and from Orlando Airport to Port Canaveral. We had nine people in our party. The driver was on-time, outgoing and courteous. He loaded/unloaded all of our bags in a timely matter. The way back from Port Canaveral to Orlando was equally good for the experience. Overall, reservations were easy to make, the company was extremely professional. I would recommend them for my next trip
FANTASTIC EXPERIENCE!We used Ace for our family of five from Orlando Airport to Port Canaveral and back. The driver met us at baggage claim, helped us with our bags and was very courteous. Van was clean and provided a booster seat for our youngest.On the return, we called for pickup once we were through immigration, and the van was there in less than 15 minutes. Drove us right to the curbside drop off at the airport.Tip was included in the setup charge, so we didnt need to worry about that.Overall a great experience and I would use Ace again, and recommend them highly to anyone travelling to Orlando.
Ace Luxury Transportation picked us up at our hotel in Orlando and delivered us to Port Canaveral. The drivers were friendly, arrived a little bit earlier than expected, and got us to the destination safely. The vehicles were also clean and comfortable. We were a group of five with four big luggage and we had enough space for everything we had. I would highly recommend using them. I will use Ace Luxury again for all my future needs.
This company is awesome! They were on time and were great from start to finish. They were very professional and very nice. Talked to us during the trip and were very nice to speak to and have a nice conversation. I would strongly recommend them to anyone in the Orlando area that needs transported from the airport to the cruise terminal. We will use them again!Thank you
Great service! I like the fact that you pay everything up front including tip. You do not have to worry about any extra cash for the trip.From Orlando, they were in baggage claim waiting for me. They upgraded the vehicle as it was available to accommodate 2 car seats which they provided and 2 adults.On the trip back, we go off the Disney Fantasy earlier than expected (outside by 8:30 with a 9:30 reservation). The great news is that they anticipate this and were waiting nearby.We will definitely use them again!
Absolutely the best - they picked us up at the port on 12-26-15. We were extremely late off the ship and they kept in constant contact with us. Our driver, Leonard (I think- sorry but my husband has misplaced his card) - was the best. He helped load all of our stuff, was friendly, knowledgeable and quick - and above all - SAFE. The van was clean and comfortable. Have used in the past and will continue to use in the future. Great deal and great company.
Used Ace Luxury last month to take us from Port Canaveral to Orlando Airport. Booked our reservation on line which was very easy to do. Our driver Leonard arrived in a very short time from me calling. He was really nice and gave us the scoop on the area as we drove to the airport. Liked the story about escaped cows. Will be my go to when ever I travel to Orlando.
We have used Ace Luxury Transportation two times for our transportation needs from the Orlando airport. Last year, we cruised out of Port Canaveral and Ace transported us directly to the dock, from the dock to our hotel and again from the hotel to the airport. We were so pleased with our service that we again used them for our transportation needs over Thanksgiving. They transported us to/from the airport to the Swan and Dolphin hotels at Disney World. The drivers were very professional and always on time. I would not hesitate to recommend Ace for anyone traveling in the Orlando area.
We used their service when we went on a cruise. They were at the airport when we arrived and made it to the Cruise early. A very friendly service. After the cruise they picked us up and took us to the Sea World water parks and the kept our luggage. At the end of the day they took us to the airport in the evening without any hitches. Using this service they were less than the cruises transportation with a custom service.
Why should you book with ACE?- They are very helpful and detailed in the planning of your transportation.- They are very accommodating with changes to your plans.- They are ON TIME, courteous, kind, safe and professional.- Their vehicles are well maintained and clean.- Peace of mind.We had a challenging transportation schedule for our family of five this recent spring break that included three legs of travel on different days with early pick up times around 530am. We also had to change our previously scheduled itinerary. ACE was able to make our travel the least problematic element of our vacation. Thank you very much for amazing service!
We selected ACE Transportation after reviewing a number of websites and couldnt be more pleased. We were met at the airport by our driver who helped with the bags. He had the van waiting right outside the terminal door and off to our hotel in Port Canaveral.Our return trip was just as easy - we were met by the driver at the cruise terminal, following our call we that were ready. Drop off at the airport was just as easy as the pickup.Both drivers were friendly and professional and I would highly recommend ACE Transportation.
I used Ace Luxury Transportation last week for the for the first time and was impressed by their professionalism and prompt, courteous service. My trip involved three separate pick-ups and returns; using Ace certainly took the stress out of traveling for me. I highly recommend this company and will certainly use it again when Im in Orlando.
We were picked up promptly both times for our reservation. Our drivers were courteous and had clean, comfortable cars. The cost was reasonable and they even provided car seats at no charge. I love that all the gratuities were included up front and we didnt have to worry with it. We would definitely use Ace again in the future!
From the minute we booked our transportation, i have been at ease knowing this is a smooth process. I had booked online but needed to make an adjustment to the # in our party. The office staff were extremely friendly, responsive and took care of us. They have wonderful customer service which seems to be rarer these days. We cant wait to have them take us home from our cruise next week! Thanks for being a trustworthy company!!!
I was just there a couple of weeks ago. I needed a private shuttle to Cape Canaveral round trip. All I can say the experience was fantastic. The drivers were on time and very welcoming. I highly recommend this company for your travel plans into the Orlando Area
Ace Luxury Transportation picked us up at our hotel and delivered us to Port Canaveral. The drivers were courteous, arrived early, and got us there safely. Cost was reasonable and it was nice to have just the four of us not waiting for others or having to stop at other hotels. This is the way to go! I will use Ace Luxury for all my future needs. THANK YOU!
We used Ace Luxury Transportation three times on our recent family trip to Florida. From the airport to our Universal Studios hotel. Then from Universal Studios to Port Canaveral. Then again from the cruise port back to the airport. Each time we had a different driver, yet every time we were greeted promptly, treated professionally, and enjoyed pleasant conversation with our driver. I highly recommend this company for any transportation needs you may have in Orlando.
We used Ace to get us from Orlando to the Port Canaveral cruise terminal. Driver was early, and had a name card out and waiting for us. Very clean car. Excellent driver. On-line booking was great & appreciated. We had tried emailing several other companies in the area and Ace was the only one that had an on-line tool that made this easy.We d definitely use them again.
This is the first time I have used Ace Luxury Transportation and the service was excellent. The drivers were friendly and very professional. They picked us up at the Orlando International airport and delivered us to Port Canaveral for our cruise right on time. All I had to do was call them after we arrived back from our cruise and they were there within 10 minutes and delivered us to the Orlando/Sanford airport for our return flight. It was easy with no hassles and no lines! I would definitely use them again on our next trip to Orlando.
We used Ace Luxury Transportation for our ride from Cape Canaveral back to Orlando airport after our spring break cruise. The van was spotless, the leather seats were very comfortable, and the driver picked us up right when and where he said he would! He even turned on a movie to keep our kids entertained during the trip. We will absolutely be using Ace Luxury for our next cruise.
We had an excellent experience with Ace picking us up from the airport, taking us to our hotel in Orlando, then 4 days later taking us to our cruise ship in Port Canaveral, then they picked us up at the terminal a week later and took us to Kennedy Space Center. While we were in Kennedy Space Center they held onto our luggage and then drove us to the airport. Fantastic, friendly service. Will recommend to everyone we know.
We used Ace Luxury Transportation for our trip to and from Orlando to Port Canaveral for our family cruise. We paid less that we would have taking the cruise shuttle, and the transportation was much more comfortable.The drivers arrived promptly and were extremely courteous and friendly. Car sits were provided for my two and four-year-old children, which was also a nice bonus.I would definitely recommend using Ace Luxury Transportation, and plan on doing so again the next time Im in Florida.
While they were a little more than some of the other options we were looking at, we certainly werent disappointed. Both drivers were on time, and very friendly. The van for each trip was more than big enough to accommodate our party of 7. It was clean and they provided booster seats for our kids, which was appreciated. We will be sure to use their services in the future.
Ace Luxury Transportation was more than accommodating, reliable, courteous & clean!Their drivers took time to explain how drop off & pick up worked around the port and the vehicle used was just as noted in the photos. I will also say that their CS Rep. was friendly and concise while I was booking our arrangements. I will use them again and again for our future travels in & around Orlando!Thank you!The Bush Family
Ace Luxury Transportation is professional and prompt, booked returned transfer and they were very accommodating. Highly recommend their service!
I booked Ace Luxury for my transportation to my first Disney cruise and was extremely pleased with the prompt service and professionalism of the driver Leonard. He was punctual when picking up our group of 6 at the hotel we were staying and ensured we were all comfortable. Booking was a breeze and I liked how all the taxes and tips were included. The return pickup from Port Canaveral back to the airport was even easier. Just a simple phone call once we set foot outside the ship and Leonard was there in 10 minutes. I would definitely book with Ace Luxury again for any transportation needs to and from Orlando Airport.
Ace is the only way to go when you need transport from Orlando to Port Canaveral. Our driver Harry was perfect in every way. The Suburban was clean and comfortable and Harry was a great driver. We’ll definitely use their company again and will make sure to request Harry as our driver.
I’m writing to say thank you for your wonderful service from Orlando Airport to and from our cruise on Royal Caribbean. Our driver was waiting for us at the airport baggage claim area holding a sign with my name on it. I felt like a celebrity and had my picture taken with him. I was put in charge of transportation for our group of twelve and was fortunate to find your company’s web site. Our driver was very prompt, courteous and helpful with our luggage, etc. and the van was very comfortable. I would recommend your service and excellent rates to anyone needing transportation in that area.
This was my first time using Ace Luxury Transportation, and all I have to say is superb. The Van was on time professional climate controlled and clean. The driver was courteous and well dressed with a name sign so I knew all was well. He loaded our bags and arrived on time at Port Canaveral and dropped our bags off where the ship porters picked them right up, never had to touch my bags. I would highly recommend Ace and will definitely be using them again.
Everyone I spoke to on the phone was pleasant and knowledgeable.I changed the time to be picked up at our hotel 3 times, and they came on time, without an argument that I had been difficult. The bus was clean, had the child seats we requested, and upon our return trip, the bus was there within minutes of my call.Overall, a very good experience and I would recommend Ace to anyone who asked.
We were very pleased with Ace Service. Our arrival in Orlando was earlier than expected but the driver was there and helped us retrieve our luggage from baggage claim. Our departure from the cruise ship was also earlier than expected and the driver was there waiting. We were quite impressed. This was so much better than a crowded bus or van which we have used before but never again. Thank you Ace Luxury.
Outstanding and Professional service from our driver Jeff. My family and I stayed at the Caribbean Beach Resort in Orlando in which Jeff gave us transportation to Universal Studios. He was very knowledgeable and polite. Definitely would recommend him for my transportation needs.
Great service and great price. Arrived on time and great communication.
What an awesome experience. When we arrived in Orlando, our daughter-in-laws suitcase didnt arrive. The driver stayed for an extra hour while our son and his wife reported the missing suitcase. Then when we were ready to leave our resort, I noticed that the driver was there a few minutes ahead of time. When we left the ship yesterday, we were earlier than we thought would be. I called your company, and the driver was there in less than 15 minutes. I have so much praise for your company, and if I ever need to use you again, I definitely will. Thank you so much for making our trip so much easier.
Ace Luxury was fantastic from the moment we walked into baggage claim in Orlando, to the moment they dropped us off at our final destination. We reserved transportation for 3 legs of our trip in December - from the airport to Universal Studios, and then to and from Port Canaveral. All three trips we were greeted by friendly and helpful drivers and a clean van with plenty of space for our family of 4 and our luggage. I would definitely use Ace Luxury again the next time we travel to the Orlando area.
We used Ace Luxury Transportation for our recent trip to Florida. We needed transportation from our Disney hotel to the Port Canaveral cruise port. Our driver met us at the front of the hotel right on time, a little early actually. Our driver was very pleasant and professional. We had great service at a great price. Thank You ACE
Ace Luxury was terrific! I booked them based on the reviews I had read and they did not disappoint. We were picked up at our house and taken to Port Canaveral for a cruise. The drive was about an hour. Leonard was our driver both to the port and back home. We had four people including my mother who is 81 and in a wheelchair along with a lot of luggage. Leonard was very accommodating and very pleasant. We will definitely book again with Ace and hopefully with Leonard should the need arise. Thank you for outstanding service!!
I used Ace Luxury Transportation in January 2014 from the port to the airport. Our driver was on time and personable. He was very professional and the car was very clean. He was a very safe driver and got us from the boat to the airport in a very efficient manner. The rate was very competitive. We were so pleased! Will be using Ace again in January 2016 for our Disney cruise!
July cruise from Hyatt Orlando Airport to Port, then Port to Airport.Absolutely flawless, worry free, Ill use you guys every time we cruise out of Port Canaveral. Driver was great. Wish I had got his name.Thanks so much.Kate
We used the service from Port Canaveral to Orlando International Airport on 8/17/14. The service was great. I called as soon as I cleared customs and the driver came about 15 minutes later in a clean van. It was a pleasure. The driver played his version of cash cab and the kids were busy answering questions. Made it to the airport with plenty of time to spare.I would use Ace again!
We had four adults and two small children (2 yrs and 6 months). They did everything they said theyd do and were on time and friendly, waited patiently at the airport luggage carousel, and loaded our luggage, which was great! They provided child seats for the kids for free. I was slightly disappointed in the quality of the vehicle (we were in a large Ford van for all of our three trips with the company). I figured wed be in a large van and not a limo or something like that, but the seats and doors were pretty worn out. Im sure they get a lot of use because this is a quality company that does business the right way and therefore they have a lot of business coming their way. I liked that the tips were included in the price we paid.Lastly, the package we chose was to be picked up at the airport, dropped off at our hotel in Orlando, then taken to a cruise port the next day, and picked up a week later and taken to the airport again. I was a little worried about timeliness of the drivers with all of our pickups and drop-offs being fairly time sensitive, but they were on time each time. Even when the departure from the cruise ship took longer then expected, they were calling to confirm the time and location of the pickup. Great communication!
This was our first time using Ace Luxury and they were amazing! We booked for 3 trips and travelling with our 3 year old we were so thrilled we did. The drivers were always on time, helpful, friendly, and we were always provided a car seat for our son. We had no issues finding our drivers and never had to wait. We would highly recommend Ace Luxury and plan on using them whenever we are travelling in the Orlando area.
After more than 2 decades of using your service, I can honestly say that I have referred your company to more people than your next 10 customers combined. Your drivers are professional, courteous, route knowledgeable and always, always on time - or early! I stopped taking my car to the airport when I found you and have since used your service for many other occasions as well. Whether its 5 AM or 11:30 PM or anywhere in between, you are the absolute best and I dont know what I would do without you. - Nanci Carpenter
AMAZING SERVICE! we used Ace Luxury for a round trip pick up and drop off from Orlando International Airport to Port Canaveral for our latest cruise. The staff was friendly and our driver could not have been better. Our trip went smoothly because of Ace.For all of our future cruises or ANY trips in the Florida area I will always call Ace. Definitely recommended!
I have used Ace twice now and was very pleased both times. We used them to go from Orlando to Port Canaveral. They are on time, friendly and they take great care of you as a customer. I really liked that they provide me with detailed information about what to expect at the end of our cruise and where to meet them. When I travel to Orlando in the future I will definitely use them again.
We got off our cruise ship in Port Canaveral about an hour earlier than we anticipated, The driver was already in the area and came right over. We told him that since we were early that we would like to try for an earlier flight. He got us there quickly and safely in time for us to make the earlier flight. There were 4 of us and the van ride was comfortable. Only used them one-way, but all aspects of service were great!
From Mary Ray (aka Betsy Ray): Very good. Our driver was waiting for us at the airport when we arrived and quickly loaded our luggage so we could be on our way. Also, we had four parties in our group all arriving at different times. Ace monitored the flight for the last party to arrive, and when the time changed for it, Ace emailed me with an updated time for our driver to be at the airport. They did a great job of keeping us informed.
Dependable once again!!!We have used Ace Luxury twice now, and they are always ready and waiting. They definitely take the worry and stress about getting to/from the Orlando International Airport and Port Canaveral. We will use them anytime that we are in the Orlando area!