I love going to the Orem center! They have a lot of machines so you get your workout done in peace. The people that come there havent been crazy too. π₯°
I started out with the Planet Fitness in Las Vegas and then transferred here when I moved. Great location and easy parking. I really enjoy the staff despite.it seems.like they have a high turnover rate. Not fond of the hours changing constantly but still a good gym.
All is fine and dandy til you have to cancel they will bounce you from one location to the other
Wow! Worst gym ever! Their large main fan has not been working for the last 2-3 weeks and when it has been 90 degree weather like we have been having there is no air circulation whatsoever and you cannot breathe and it is insanely HOT. Throughout the gym there are tiny fans but where I workout which is in the middle of the gym on the treadmills there is no fan whatsoever and so I rely on that large main fan working but it has been 2-3 weeks and it has still not been working and I just paid a $40 maintenance fee and yet they wont perform maintenance. That just isnt right...Quite frankly feel that is seriously messed up! Also, My poor sweet girlfriend called in to this location and spoke with the manager Cylee who was very rude to my girlfriend. My girlfriend and I have been talking about the issues with the main fan not working and my girlfriend also has asthma so its crucial she can breathe properly. But,Cylee did not show any empathy whatsoever towards my gf and did not once apologize for the fan not working and for the issues of the fan not working that is giving to my gf. Not only that but Cylee actually told my gf she is the only one to complain about this.How rude was that??? Not cool Clyee or Planet Fitness! People do not need to put up with this! This place honestly needs to be checked out by OSHA...
Can you explain why you guys are turning off the AC at night? This place is so freaking hot at night!!!Seriously guys, turn that freaking AC on! Itβs summer for heavenβs sake π‘Please save your time and donβt send me one of the generic responses you are sending to everyone who complains. Please take action!!
Lots of great equipment and not so crowded like other gyms.
Friendly staff, easy going members, plenty of amenities for whatever youre seeking.
The new hours completely destroy the infrastructure of my life. There are now many days where I cant work out because theyre not 24 hours anymore, across several states.
I was with Vasa since it was golds gym. Finally switch to planet fitness. It is way better and βthe staff is a lot better than Vasa. Thanks guys
Just started working out at this gym and so far so good! A more relaxed environment than Vasa & has all the equipment I need personally
I used to really enjoy coming here, but for some reason it just has gone down hill.... the people are pretty disrespectful when it comes to others using the equipment and when complaining to the staff they dont care or dont do anything about it. A lot of people use the benches to sit on when there are some of us who actually use them to work out on. Its just a lack of being aware of your surroundings and others around you. Planet needs to invest in more benches or ask the others who arent actually using them to move aside!
It was super clean but workers were less than helpful and not enthused. Plus free weights were all busy the entire time but all machines were open. Get more free weights guys.
Buyer beware. Planet Fatness requires their members to visit their home gym for canceling membership. This can be inconvenient on the event of a move.
The ac is broken which makes it very difficult to workout in this 100+ degree heat and the doors stay closed at night so none of the body heat can escape even when it is under 100 degrees. They told me they donβt know when itβll be fixed. Considering canceling my membership. Yβall make lots of money on customers, ac in 100+ degree temperatures is essential.
I got a membership but its kind of lackluster. I think covid has hurt gyms in general
Great place, not crowded for a Saturday morning
I have been on the hunt for a new gym since 24 hour fitness closed all their locations here in Utah, Originally was going to the other big 10$ gym chain but I was not satisfied with their environment, hours or overcrowding. This Planet fitness though was pretty much the perfect gym for me, the staff was super helpful and kind to me even with me visiting a PF for the first time ever today. Also it is very clean here and you are provided with hand sanitizer and disinfectant/paper towels so you can clean the machines/equipment. Plus the gym being open 24/7 is fantastic because I can go to the gym whenever I feel like it. Overall great experience though and Im planning on joining Orem PF very soon!
5 - 6 days a week Im here and this place is awesome. Clean, inviting and friendly service.
Very displeased with the fact that you canβt bring in a guest so they can check out the gym and perhaps get into a monthly membership. Not a good sense of how to win over more customers and retain the customer who are already members. They expect you to get a more expensive membership in order to bring in a person who could potentially become a customer.
$10 a month and you get a great gym and a personal trainer. $23 a month, and you get all that, a guest pass, and several amenities: red light full-body therapy, tanning beds and standing tanning booths, water massage therapy and massage chairs and more.This is not a sales pitch, this is a review. If you ever felt cheated by a gym, you will not get that here. You get exactly what you sign up for at this location, all at an unbeatable price.
I really like that the gym is clean and not over crowded. Downside is that the free weights stop at 75lbs and they donβt have a free weight bench press or squat rack.
This gym is totally fine to get your workout in. I should have done my research, the classes they offer are more personal training sessions (which is cool, but I wanted group classes).
This is my home gym. Have always felt safe here when during CV19. They have just about any type of workout equipment. Great tanning booths and hydro massage.
You deserve every one of these stars, PF.
Clean, easy going staff, good for beginners and novice workouts. They have HIIT, free weights, and everything I need to stay fit. The price cannot be beat. So worth it.
Good place to start a fitness life when the problem is than you are shamed of your strength or body itself.
I love all the different options of work outs that I can do. There are also lockers and showers which is nice. Having to log onto their wifi everytime is annoying.
Got the one day pass to check it out. Staff was pretty new but he was really nice and helpful. No heavy lifting available but it would be a good starter gym for anyone looking into getting going on your first gym membership. 0500 was also pretty empty when I checked it out.
This gym has everything I need to get my workouts in, and the environment is great. It can get a little crowded at times, but never so full I cant adjust and get through my sets quick enough
The upcoming new hours are very inconvenient.
Ive been there a couple times and the showers the water was cold, it took 10 minutes for the water to get barley not as cold by the time I was done with the cold shower the water finally started to get warm, 20 minutes later. This is not the first time either... was not impressed. Ended up driving to West valley city, planet fitness, at least the water has been hot.
Love Planet Fitness in general! This location is pretty empty in the morning, great equipment and facilities, and the staff is very friendly (I get a good morning and have a great day each time I go there)!I did have an unfortunate experience here. My wallet was stolen from the locker room, so if you plan on going make sure to bring a lock.I also feel like some gym goers are less than hygienic, not cleaning after themselves. In times of a global pandemic, I feel like they could be more assertive and make it mandatory for people to wipe the equipment after using it, not just βstrongly encourageβ them to do so.Iβd recommend this place to anyone in the area, but be aware of your belongings and clean the equipment before and after use.Update: thank you Planet Fitness for offering to get in contact regarding the theft incident. Unfortunately this was a while back, and the employee I spoke with at this location let me know that there was nothing that could be done. Doubt that thereβs anything that can be done now that would rectify the incident.
Love this gym. Helpful staff and great vibes. Would highly recommend to anyone!
I love this gym, they have way better deals then Vasa did. Everyone there keeps all the equipment clean. Its a judge free zone and I love that about them. The environment is extremely friendly!
A nice clean place. Very friendly service. Not too many people go especially from social distancing. I dont judge and I dont feel judged and thats how I like it. I love the place! And, its not too incredibly expensive!
If you have an out of franchise membership, there is no effort or desire to help you. Or to verify for you.I pay for black card and get treated like trash. Way to go Orem. Way to go.Solution: sir, youβre not in network. Let me call and verify your account.But no.
This place is very much worth every penny. The staff are all great people to work with also.
This is a great gym with a fantastic staff. They do a great job of making sure equipment is clean.
Awesome! Machines are clean. The front desk people are really nice. Im excited to go again
I love how quiet it is. Its got everything thats needed to work out. Great place
Nice please, always clean and the have a good stuff inside
On the phone the customer service representative tells you, you can cancel your membership at any time, what they dont tell you is they will charge you and extra month. They wont work with you. They will just take the money.The place is disgusting, the tanning bed arent cleaned. Do not go there.
Its a chill vibe in there and the staff is pretty helpful and chill
I absolutely love this planet fitness! I do miss old staff but I can really see a difference in the newer staff. They are so helpful and hardworking. Always cleaning and willing to have a conversation with you. They make you feel welcomed and encourage you to achieve your fitness goals. Your new Manager Sheridan is amazing! She really goes above and beyond to help you with all of your needs. Sheβs always there and always has a smile on her face. If you need help with anything sheβs your girl! Miss the old managers but she is definitely elevating this gym. I canβt say enough about my experience here!
While gyms are packed and not regularly cleared. This location has been really well care in the Covid time.
LOVE this gym. This location is TOP NOTCH too ππ½ (Iβve loved many of planet fitnessβs locations) SO SO clean and the employees are very nice! Always saying hi; even getting to know your name! It feels nice to come into such a friendly and inviting community of people all working out. Owners are incredible!!!! Glad to be going to such a amazing gym all around. Tanning beds are up to date and great, massage beds are so nice and I love love love the red light therapy bed! GREAT GREAT AMAZING GYM! ha
Iβve gone to several gyms in the area and the environment here is absolutely my favorite. Especially when compared to the other large chain in the area (VASA), I feel far more comfortable at PF. Thereβs actually a VASA with a pool, basketball court, racquetball courts, and more less than two blocks from where I live, and I instead drive ten minutes away to Planet Fitness because despite having fewer amenities and being farther from my house, the experience is so much better. They really have created a judgement free zone.
Staff always nice. Clean facility. Feel no judgements when Im there.
Planet fitness is my favorite gym. They really do practice what they preach. It is always really clean and the staff is very friendly. Itβs not as crowded as other local gyms. They also have some fun promotions like free pizza on the first Tuesday of the month as well as free coffee and bagels the second Tuesday of the month.
Wanted to charge me $1 to buy a mask or I could not come in ππ»
I would love to give this gym a good review however the help there is atrocious. I went as a guest and was greeted by nobody listening to 2 clients at the front desk because it seemed more important to talk about there co-workers as we stood there. Once we began to workout an employee was supposed to be cleaning machines and was too interested in her phone conversation. Not the environment I want with a new virus around. They lost a new customer. I am sure their is more than just us feel free to post your grievances here.
Not so clean in mens locker room. Showers, open area.
Had a great workout, good peeps and friendly faces!!
Been going here at all hours of the day, never have issues getting desired machines or equipment. Great atmosphere!
Planet Fitness Orem acts like they are much different than other gyms and that they have your best interest but all they see is dollar signs. Donβt sign up! They have supposedly have no way to refund money and the one manager that has the power to do so is conveniently out of town all time. Shady business. Donβt say I didnβt warn you.
Good gym. Theyre always keeping it clean and you have everything you need in thereπ
I love this place. I am so happy that they recently upgraded the whole facility and changed the hours. I have the Black card and it is so worth it to me with all the extra perks they offer. I love getting a hydro massage after my workout. The staff is so nice. Its a great, clean environment to work out in!
This place is clean! It really is a judgment free zone. And affordable.
Great shower
Had really good experiences at this location. Staff is knowledgeable and although they can be a little pushy, they donβt try to sell you anything you donβt need. The locker room was very clean and well kept. All the equipment looks brand new and you can just tell how much time they put in to maintaining the facility. They also have massage chairs and beds which is defiantly a plus.
Love this place!!! I like their amenities, accessories, and the gym. I was in loveπππ. I like their neighbors tooπ. Hola Sprouts, Panda Express, Ross, JC Penneyπ. (To name a few).
Very friendly staff. Gym, locker and shower are very clean. All equipment clean and good working order. I do a lot of traveling and visit a lot of planet fitness locations. This is one of the best. Unfortunately some locations are not clean or well maintained. But Planet Fitness overall is a great place to get in shape and enjoy the workout.
Great place work out, and the staff are super nice and helpful.
I love how they keep this location super clean. Black pass is the only way to go. Workout at any planet fitness, access to tanning and massage beds, and bring a friend! They have a bunch of locations nationwide and its fun to check them out when you travel. I recently went to the downtown Boston location, that was pretty historic.
This is a good place to go if you want some isolation in your workout. It is spacious and usually not as full in the afternoons, so you can put in headphones and just work it without distraction. Cant power lift, so I dont know if this is where to go if you want extreme workouts. This place is best as a stress reliever. Equipment is well maintained and the temperature is well regulated.
Super clean! Very friendly staff! New equipment! Everyone just comes to workout πͺ No drama and not a meat market!
What I can go and when I do decide to go LOL great place always very friendly very clean thanks a lot J train youre my man up there preciate you
The atmosphere is the opposite of other gyms with people there to workout and get on with life. The service is spectacular. My only complaint is at times it seems crowded and you often have to wait to use equipment.
My wife and I have had a great experience here. We go in the morning and itβs not very busy. They recently upgraded their facility with new machines which is awesome. The staff are very friendly. My only complaint was they would close early on the weekend, but they changed that so they are open 24/7, which is greatly appreciated.
Good place to work out. It met my needs:treadmill and a place to use my six pack promise app. It also has a 30 minute workout circuit that seems interesting. Read the rules posted though: Recommended only 3 times a week and rest on the other days. I have not tried it, but I plan on doing it soon.
I dont love all of their plantet-fitness branded gear. Its not the place to go to for really serious athletes, but its great for getting your foot in the door to better health. There arent many free weights but enough if youre willing to wait. Staff is 70%/30% on friendliness - sometimes you get the ones who dont care but for the most part theyre pretty good!
Easy, affordable, equiptment always works, everything you need in a gym without it being douchy
I choose to sweat here. Thats a big deal.
I love their judgement free zone. The people that work here are very nice and personable. I love the Hydro Bed massage and also the total body enhancement machine. I also like the little spaces where you can do workouts on different parts of your body. The treadmills bicycle machines and stair steppers are great also. I also love that you have a guest pass. You can bring a guest with you each time you come.
Really cool place to work out
Great location not 2 busy.
I love this place I paid $20 is a month and I can use the tanning beds the cellulite beds the massage beds. I love the two little areas where you can get a quick workout by just moving around when your time is up and the green light comes on. With our membership we also got access to a personal trainer who took us around and showed us how to work every machine in there. This place is nice and clean. The people who work here are very professional and will answer any question you have.
Great place to work out. Needs more free weights and a cleaner shower room
I love going to the gym, but something is off here recently. Out of paper towels for 2 days, and tootsies. And their bathrooms are always dirty. ALWAYS. I asked one of the girls about it a week ago, and she said they just got rid of their cleaning lady. But nothing has improved, if anything, its worse. And the roof always leaks in the back by the mats. Massage chair is always broken too. Although nice enough, most of the employees just stand in the booth like there isnt anything to do... kinda lame when we pay 24 a month.
You cant cancel your membership on the phone, or the app, or their website.....
Clean place. Good staff.
Just went in to buy a membership. Never felt so judged in my LIFE. If you dont use outdated checking accounts, dont bother going. They do NOT want your money. Worst 3 minute interaction with a company that I have ever had.
I have a pass, and in general its great. One of the machines I like is often broken, which makes for a long line, and some days its so busy I just leave, but otherwise no real complaints
I really like coming here. No seriously, I love it. Great atmosphere. Great staff. There is a feeling that is opposite to that of another gym that I frequent that will go unnamed.
Has a decent number of amenities, gets pretty busy in the evenings but that should die down in a few weeks. I appreciate the environment they cultivate that itsjudgment free, machines are well maintained. They have a cross training area that I dont use but its pretty cool. I m happy with my membership.
Love planet fitness, I love the atmosphere, I loved the no judgment zone, I love that its almost the complete opposite of vasa where everyone is just macho Manning it out whereas everyone else is focusing on themselves and themselves only at planet fitness Unfortunately I lost my job and I owe them money now and I will get that didnt care of as soon as possible so I can continue to use their gym the hopefully down the road we can get that taken care of
I have been a member for years, almost since they first opened, and I use to really enjoy it. Although the last few months the quality and care of the management has dropped dramatically. I go in the morning and the girl at the front desk is so terrible! She stands in the corner farthest from people and is on her phone or the computer. I have left twice after scanning in to use the tanning bed or massage chair without using them because she is in her corner and ignores me. Finally, I scanned in and waited for her to acknowledge me (which like normal she didnt) so I walked around and told her I scanned in and needed help.. she responded like she was put out and annoyed! Im not sorry that you hate and cant do your job and that my request for help annoys you! She has never, not once even said hi or bye to not only me but possibly anyone! She doesnt even look up to see who is coming or going! Secondly, there is a man there every morning (has a longer beard) and he is loud, crude and disgusting (I can literally hear him from across the gym). He talks to multiple women and tries to hit on others, he has tried to pick up on me! He talks openly about women he has **** or would like to! The managers know exactly who Im talking about.. but they are likely friendly with him because Ive seen them hanging out and talking several times. Im surprised they have allowed him to be as loud and openly crude as he is and not asked him to leave. I dont pay to have to hear and deal with that guy and that employee every morning! If things dont change Ill cancel and go to the new Vasa when its done..
Good gym to go exercise. They have all kinds of equipment, cardio machines, and stations where you can do different things. One place is for abs and stretching, another is for a 30 minute exercise with weight machines and steps, as well as a place to do a 360 degree workout.
For a gym this one is fun! If you want a clean, enjoyable workout with relaxing extras this one is perfect for you! They have a on site coach that is included with the monthly fee (which is affordable without a contract),tanning, red light therapy, hydrotherapy beds and much more. Check it out!
Pretty standard small-gym experience, but is the only one open 24/7.
I love planet! Just renovated this location but even still its not as clean or well kept as some of the other locations but I do love the layout and parking is great. Always plenty of equipment available.
Great staff, always clean. Equipment seems brand new and there are lots of options.
Super nice place to get you started on working out. Very spacious and with the 24/7 availability helps with schedule changes.
I visited this gym while traveling and I have to say, the staff is much better than in most gyms. They are attentive to each guest and are extra friendly. The gym is kept clean and they have everything you need. They even made an effort to help me search for a ring I lost during my visit.
Clean, not too busy, comfortable, and pretty motivating. 4 clean, private showers in the mens locker room. Great ab station, pretty good gym!Edit, after a few months at another gym: the feel at this place is so nice. Its maybe not for everybody, but going to a public gym that feels like Im working out with family... That is sweet.
I love this place.
Dustin was an excellent manager. I think he has been promoted to corporate . Hope to see Dustin in your salt lake locations also
When I originally signed up, I emphasized the importance of being able to cancel whenever I wanted without a problem. The staff member assured me that I would not need to worry about it since I wasnt signing a contract, only a month to month deal. About 3 months later, Im married, moved away from that home gym and started using my husbands card. When I called to cancel, they said because it hadnt been officially 30 days of signing up, I had to travel back to the home gym or send a letter in the mail to cancel. This was not what I was originally told by the staff member when I originally signed up. Very disappointed.
Best gym ever. Massage chairs. Any kind of machine you could want. Love the price!