I loved these guys. Let me explain my familys story with these guys. We got three quotes from three different water softeners installers. Although all the options were pleasant enough, the first company we came across tried to pressure us to install their water softener by saying if we signed the contract that day he would throw in $1000 of free soap - and the installation would be $6000. That was definitely too high, and that offer was weird. The second company we got a quote from didnt offer any options. Water Crusader was the third company to visit us. They were very professional, wanted us to take the time to make a decision, showed us why we might want one water softener over the other in a no pressure pitch - in short, it was great. We ended up going with their top of the line water softener. As a consequence our water tastes better (not the same as bottled water, of course, but the chlorine is gone which is nice!), and - to my surprise - some minor rashes that I have had on my face for nearly a decade now are gone! Im not a doctor of course, and cannot say that youll have the same experience that I did with my rashes - but suffice to say, Ive been very grateful for water Crusader and their professionalism and service. Thanks Crusader!
I am very pleased with the service received from Patrick and Crusaders Water Systems. My 17 yr old softener unit quit working. They researched and gave me options and I chose to purchase a new unit and one within my budget. Never was I pressured to buy their best but the one that best fit my needs. In addition, filters at my sinks were installed and Patrick went above and beyond to get those installed properly. I am very appreciative and recommend them for all your water needs. Thank you Patrick and crew at Crusaders Water Systems.
These guys did a great job. We called them looking for a water softener. They sent out someone named Patrick who ended up testing our water and then providing information on the different types of systems they had and the cost of each. After deciding what system we wanted they scheduled some time within the week to install the system. For payment, they also have flexible options.The install went well. Patrick came back to do the install for us. Our place had decent access for installing the softener as well as plumbing the kitchen. So within a few hours we were setup and ready to go. If anyone were to ask me for recommendations of what company to use for softeners, this place would be it.
I am extremely happy with my entire experience with Crusader. Patrick had helped in evaluate solutions and as well as on the installation. Patrick is an absolute expert in water systems and gave me confidence in everything I decided to do. Patrick was very quick and was able To complete all the installation in approx 3 hours and guided/explained us with all the steps to be followed. I highly recommend Crusader water system.
Patrick provided excellent customer service. He came over and walked us through the operation of our new water softener. Even gave a demo so we could see how much better the soft water would be. Thanks for the great service!
Phenomenal! They were flexible with our schedule and very patient to answer our questions. Their turn around time for install was very reasonable and they were on time. He was clean, meaning he didnt leave any debris, and they hauled away the old water softener. They made this unbelievably painless all for a reasonable price. Just.. Phenomenal!
They definitely know water! And theyre professional.After working with them again, we are even further impressed. They are the best. They helped us filter the water from our well in the Utah desert, which had a total dissolved solids count of 3610 and a sulfate count of 1880, and the water now tastes like water from the Pacific Northwest! Many thanks to Greg and Susannah!
The tech was so helpful, very patient and very informative. He answered all my questions and installed our new RO filter system beautifully.
My wife has been hounding me for years to get a water softener. I have been resistant because of the cost. Well, long story made short, I got in A LOT of trouble with the wife this year and so instead of diamonds, I contacted Crusader. Patrick came out, tested our water and offered the solutions. The service and install was prompt and professional. The system has been great! Happy to report that Ive been out of the doghouse for weeks now. All credit to Crusader!
Love working with this company for my water needs both on a professional level for my business and for my home. They always offer the best solution at the right price. Will continue to use Crusader!
These guys are super professional. The install was done when were told and the timing it took was exact. The product works incredibly well. No itchy skin, using way less soap, water tastes better. One of the best decisions that I have ever made for my home and family. Really, I didnt think it would be that big of a deal but it is life changing.
We had a good experience with Crusader! Patrick came on time, educated us on everything we needed to know, and even answered some of our questions late at night. On the day of install, he was on time and worked quickly. He re-routed any of the water lines we needed adjusted and took care of all of our concerns. So far we are happy with our purchase!
We are extremely pleased with the service we received from Crusader Water Systems of Utah. We happen to live in an area of the State of Utah that is notorious for having bad smelling and tasting water. Ever since we have lived here it has been difficult to drink and bathe in the water. Its was something we could not get used to, and we have lived here a long time !! Patrick Barney was our contact, he was extremely polite, answered all of our questions and was punctual on our appointment time and date. He was very friendly and knowledgeable about how this water system works, and the results we could expect. Our water now is better tasting (no more bottled water from the store !!) and has no smell !! Our laundry is fresher and softer. We can feel the difference on our skin - its softer and not dry (no more excessive scratching !!) The water system (including plumbing) fits into a smaller and more compact space. WE love the difference this new water system provides, and I think you will too !!
Update: We love our Crusader water system! The taste and softness of the water is amazing and our whole family has noticed the quality. We are on well water and the improvement is fantastic. Pat even came out again for a consultation when we were still having odor issues with an old water softener. Were grateful for the quality of the equipment and the service, and wed recommend Crusader Water to anyone looking for a high quality water system with great results.*Patrick was very knowledgeable, patient and great to work with. He even came out a second time so that he could explain the system to my husband, who couldnt be at the first appointment. Were excited to get started installing our Crusader water system!
They were great! We had it installed months ago and it works great for us.
Very communicative about delay for quote. On time for install and I am pleased with the outcome and the soft water.Would highly recommend.
Mark has been an amazing person to work with over the years. We just installed a reverse osmosis unit with a professional softener and active armour unit and have had immediate results on the enhancement of pure quality water we have access to now. We feel so blessed to have this water treatment system in our home now. Thank you Crusader Utah!
We have had our Crusader Water system for over a year now. We couldnt be more happy with the quality and low maintenance of the system. We have our own well and hard water has been a challenge for us for years. Everything we use water for now has very little to no build-up of scale. Our appliances, faucets, dishes and clothes are so much easier to clean.Mark did a fantastic job installing:Sediment Bag Filter, Crusader Enhanced Softener/Filtration, Ultraviolet disinfection system and Active Armor for scale and corrosion.Thank you and I give my highest recommendation.
Pat was great. He explained all of our options thoroughly over the phone and was punctual for our installation appointment. He was able to get our soft water system installed and running within a few hours and we are very much enjoying our soft water. He was also great in following up after our appointment.
I highly recommend Crusader water systems. They were on time and very professional. Patrick helped me make the best decision for my home and I appreciated his expert opinion. He was friendly and got the job done quickly and efficiently.
My experience with crusader was excellent, Patrick came, and was very knowledgeable. He did the install while I was out skiing. The next day I had issue with hot water because of a pre-existing issue, and even though Patrick was sick he came and solved the issue. The water is noticeably better and my skin not as dry.
Patrick is a professional, and he gets the job done.He is excellent, and he is good at his job. He is fast and he only take few hours to install the system. The water softener works great. I recommend him and this company.
Patrick was so great to work with. He kept a very clean work area. And he made sure he got our water quality perfect. I would highly recommend using them for your water system.
We have extremely hard water in our south Utah County home. When our old softener finally died we looked for a highly rated professional company; Crusader was the obvious choice. Mark came the next day and thoroughly explained how water is softened and tested the hardness of our water. He offered us the new twin-tank system for the price of the single system because they had just received it and wanted to see how customers liked it. A few days later he installed the system i our tiny utility room without any problems. The second tank fit in front of the first and the salt pellet tank is smaller that our old one. Since we have a large family of 4-9 people living here, the fact that wed always have enough softened water to do mountains of laundry, dishes and many showers per day. Mark even came back to verify that the two tanks were working together properly. Its more efficient, running filter cycles only when needed, so theres no salt or water waste. Our dishes are spotless and only need 1/3 of a detergent tablet. We use MUCH less laundry detergent and our showers leave skin & hair less dry. We definitely recommend Crusader.
Excellent service: punctual, honest, friendly, educational. Their products are expensive, but high quality. I want things to look and function perfectly, and Mr. Barney did a great job with the installation. Im very happy with the result.
Super happy with my entire experience with Crusader. Mark was the person who helped me evaluate solutions all the way through installation. Mark is an absolute expert in water systems and gave me confidence in everything I decided to do. I highly recommend Crusader.
Mark was awesome. He was very thorough and friendly. He was on time and took his time to make sure we understood everything. Very happy with our experience.
Patrick was a great professional all interested in the customer, my needs and finding a solution that solved our problem
Mark did a wonderful job! He was very respectful to our home with shoe covers on and he wore a mask and gloves. I also appreciate the clear explanation of the services to our soft water system and our RO systems.
Great experience...was referred by friend who felt they do great work too.
Worked with Mark to get a water softener installed and couldnt have been more pleased with my experience from the sales process through installation. Took his time to test everything, explain options in detail along with their pros and cons, and then installed everything same day once I made a decision. I had spoken to several other providers and Crusader was the best price and value. I almost always sleep on decisions like these but my experience with them was so great that I move forwarded same day.
Fantastic water softening solutions and world class customer service. Very noticable difference in my water quality after installation. Worth every penny.
Water in our district is very hard and had especially a negative effect on our 2 year old skin. We initially thought it was eczema until we had the water checked. Patrick was very easy to work with and patiently answered all our questions. He explained the options we had in terms of the different softening systems that were available and the one that would suit our needs. He arrived on time on the installation day and completed the installation well ahead of the estimated time. We have seen a significant difference in the water quality and love the softener and RO water purifier. Our son’s skin has also improved significantly. Will definitely recommend crusader water systems for all your water softening needs.
Crusader came in and provided us with the absolute right solution for getting us quality water in Saratoga Springs. Mark came out for a site survey, tested the water and asked what we wanted from our water. We had issues with the water smelling like sulfur/rotten eggs and Mark presented the options for us to get the best water possible within our budget.I am just really impressed with how good it was to work with Crusader. I also appreciate the respect shown within our home, around personal spaces when needing to open faucets and move through the house to do his job.Thank you!
Fast, friendly, and very detailed work. Impressive!
Update 11/2020:Pat came out to move the our equipment to a new residence, he not only answered every question and did a few other water related things, he did so with a smile in his voice and a mask on his face while following pandemic guidelines. Thanks again Pat!2/2020:Pat and co. did a fantastic job, can not sing highly enough of their praises.He was able to do a same day install on short notice and get us in touch with someone who could likewise show up and render services that enabled him to finish the job.Smart, efficient and no pressure unlike other water companies we had out.Thanks again!
Mark came out for the yearly inspection and discovered a defect with our existing valve. He quickly replaced the valve and now our water system is working great again. I’m always impressed with the quality of the service. Also, the Active Armour is a great product as it protects our appliances from corrosion.
Patrick Barney did a great job installing our whole-house water conditioning and filtration system. He was very knowledgeable and professional. His follow-up was excellent.
Weve had our water softer for 4 months now and words cannot explain how life changing it is. Gone are the days of ugly soap scum build up. Our skin and hair feels amazing. Our drinking glasses are so clean its amazing. Pat was extremely professional and great to work with, and best of all there was no pressure. Which is why we ultimately went with them.
On time. Wore mask, gloves, and protective shoes. Mark explained everything to me in great detail so I was able to understand! (I have zero knowledge with this stuff).
Mark is very knowledgeable and helpful in regards to their water systems. We had a water softener, active armour and reverse osmosis installed. We are very happy with the system and would highly recommend Crusader. The system has helped get rid of the mineral build up on our appliances and our water fixtures.
Great experience from start to finish. Super knowledgeable and professional. Highly recommend.
Highly Recommend!!! This system is amazing! We moved out to Utah recently from California where we had great water conditioning system. I really wanted a system that was low maintenance but fixed our hard water that was coming out of the faucets on our new home. Crusader’s salesperson, Mark, came out and taught us more than I ever thought I would know about water and had great suggestions on options that would work for our home. He even had a unit available in case we wanted to install that same day, which we did. I was hesitant to get a soft water system after seeing how many bags of salt my mother-in-law used on her water softener through a different company but the Crusaders systems are soooo much better!!! And so efficient with the salt needed to operate. I’ve been really impressed! We use far less salt than I expected. It was all around a wonderful experience installing the system through Crusader and I would recommend these water experts to anyone in the area. And eventually I need to get my mother in-law to switch her old salt eating system over to this one.
We have loved our water softener system from Crusader Water of Utah. Pat was so pleasant to work with and was able to answer any question we had about the system before purchasing. We felt at ease about everything throughout the whole process. After having our water softener and RO water installed, we have noticed a great difference in the quality of our water. My baby who has sensitive skin always has red rashes and dry patches on his body. The soft water has helped his rashes tremendously to where they are barely visible and seem less bothersome. I’ve noticed my own skin is less itchy and irritable as well. We are extremely pleased with the quality of service and product!
Crusader water has been great to work with. They responded to my initial call in a timely manner, and followed up to make sure that we connected. They sent out Patrick, who was excellent, very professional and helpful and worked tirelessly to resolve our softener problem.We are very happy with the product, the service and the overall experience. Would definitely recommend and buy from them again!
Great! Very professional and honest service! Thank you for explaining everything throughly.
Pat did a great job for us. He and his work were/are very professional. I wold reconend CruSadet Water Systems and specifically Pat to family and friends that need a watet treatment system in their home or business.
Highly Recommended !I am highly satisfied from beginning to end. Patrick was very informative and very easy to work with. He even did extra plumbing for me that was unrelated.The new water softener system is far superior to my 7 year old system. It works far better. My wife is hard to please but she is very happy with the marked reduction in water spots on the glassware and spots on the shower doors.Crusader definitely knows what they are doing and they spend the time to understand your situation and provide you with the very best solution based upon your needs and your budget.
Patrick did a great job explaining the water softening process and installing our water softener. We are excited to have soft water.
We have had a softener installed from Crusader for about a month now and have loved the results we have seen. We had two reasons for purchasing; our dry skin and hard water build up on our pipes. Our two year old was getting rashes and had a lot of dry skin. It is now almost non existent. Our shower (which was only 6 months old) was seeing build of an hurting the flow. after a matter of days the soft water had pushed through and we now longer see any build up. Our dishes also look so much cleaner coming out of the dish washer. In addition to the results, Pat was excellent to work with and was open and honest and didnt force us into anything we did need. Very Satisfied
We had a good experience having a water softener installed with Crusader. We worked with Mark the whole way through - from initial quote to installation to follow up - and he was always great to communicate with - he responded quickly and always showed up when he said he would. He also came to install the day after we contacted him to proceed with installation! The only thing that was slightly frustrating was we had him come give us an initial quote so we knew how much we needed to set aside, but by the time we had the money ready and contacted them three months later, the price had gone up $300. They were willing to give it to us at the price of the initial quote in exchange for writing our honest review of our experience, so overall it worked out, but be aware that if you don’t put a deposit down the price may change. That being said, we’re very happy with our purchase, and would recommend them to anyone looking for their services.
Great service, solved my problem and provided materials to keep softener system functioning well.
Pat was very professional and took his time in explaining what was wrong with my system and how it should work.
Pat was on time, upfront, and easy to work with. Top notch service on installing our system and explaining how to use it!
I didnt know there was so much to know about water systems. These guys live and breathe water systems. I would never go to anyone else. Most professional team I have seen.
Mark installed a water softener in our rental home in Herriman over a year ago. He makes sure to do a yearly check to make sure that it is running properly. We moved into our new home in west valley and needed a water softener here so we called Mark once again to get it installed at our new home. He is very professional, super nice and not a pushy sales guy. He is looking out for our best interests and sold us what we needed. If you are looking for great customer service and not a pushy sales guy, I highly recommend Crusader Water Systems.
Thank you so much for the wonderful, fast, and very professional high quality service. We couldnt be happier!
Let me just start by saying that crusader is top tier in this industry. With every year that passes more and more companies lose the customer service that we all look for. Not this one! They absolutely stand by their word!When we decided to go with crusader we immediately new that we were dealing with a company that truly cared about their customers. After things were installed Mark said to us please tell me if the smell comes back. He made two attempts replacing the anode in the water heater hoping that would take away the nasty bacteria smell that we were getting throughout the house. It didnt work but keep in mind that there was no additional charge, just good faith and customer service. This still didnt fix the problem. We made the call and within two weeks the owner decided that replacing the water heater is what needed to happen. Mark and another tech are replacing the water heater at no cost.This is a true testament of how a company truly stands by their word and follows thru. They have have made a lasting impression on me and my family and I would recommend them to anyone wanting a water softener. Use this company and I promise that you wont be disappointed.
Our house had been plumbed in such a way that our existing water softener had little to no effect. Mark and Pat worked tirelessly to solve the actual piping problem (not just try to sell us an expensive water softener) and now I can report that we actually have softened water!!! They went above and beyond and were extremely professional. We will definitely use them again!
Pat was super professional and great to work with!
My experience with Water Crusaders was second to none. Mark always came to our appointments on time and his pricing quotes were upfront and accurate. My interest in water softeners was from a perspective of prolonging the life of our appliances and keeping our plumbing lines clean. Mark came to our home and took the time to understand what we wanted. We are a budget conscience family and Mark did not try to upsell us with products that went beyond what we were looking for. I asked Mark to keep an eye on refurbished or discounted systems. For four months he kept me up to date on the systems that met our needs and met our budget. We found a system that met our budget and set an installation date. We now have our system installed and we have enjoyed the benefits of soft water and look forward to prolonging the life of our homes plumbing. We know from experience that hard water will end up costing us money in the long run. We look forward to working with Water Crusaders in the future for the maintenance of our current system and when the time comes, the purchase of our next system.
Great company with phenomenal service. Pat was prompt and very polite. The only place to go for all of my water quality needs!
Perfect from start to finish.
We met with two other companies to help us get RO and soft water. Mark and Crusader were the company we went with as Mark did not talk to us like dummies and seemed like a straight shooter.He had some great systems that would have been great for us, however our budget was restrictive to some of those systems. Once I told him how much we wanted to spend he thanked us for giving him that direction and said he would put something together to give us what we wanted and give us the best bang for the buck.He came back with a total system of everything we wanted within the budget we set.Each time he came out, he was on time and installed everything with no problems. It has been close to a month and everything is great. I am confident that if anything goes wrong or if we have issues or need service it will be handled to our satisfaction. I have already recommended them to a family member!
Friendly, knowledgeable and explained everything and gave me options to choose from.
Mark is the best. He took care of everything, explained everything perfectly, and made sure my system was tip top and running efficiently. I would give 10 stars on here if possible and I highly recommend Mark and Crusader for all your water system needs. Thank you Mark C.
After searching for several months, we found Crusader. They went out of their way for us in every aspect! Its a great system and its made a huge difference in our water quality! Thanks to everyone there, we couldnt be happier with the quality and service!
Crusader Water of Utah has been extremely patient and willing to work with me across all my questions and objections. They are by far the most educated of any water servicers I talked to and worked with. I had 5 groups come in and do a evaluation on my house. Its an extremely old house with very limited mobility in the crawlspace where the work would be done. Crusader water was the only group that actually got down in my crawl space beforehand and really prepared for the possibility of working on it. It definitely cost more to have them do it than some other options, but it was worth it in knowing that we got the best system for our needs and the best people to work on our house. That being said, there are other companies that were more expensive, like Costco, so by no means is crusader over priced. Lastly I just want to call out again how thorough they were in answering questions and doing third own research. They even adjusted their website wording because I found it confusing. All in all, working with them was a great experience!
That was very friendly and he was extremely knowledgeable with his products he explained it well had good pictures good understanding and help me understand the difference between the different water softeners.
After we purchased a new home in Provo, I found Crusader Water Systems online and based on the great reviews I hired Mark to come and check out the reverse osmosis system in both kitchens in my home. I had no idea how to care for them or when the filters had last been changed.Mark explained how the system worked, put in updated cartridges at no additional cost, and showed me the before and after of water cleanliness, PH level, and water flow.If you want to replace a filter, add a filtration system to your kitchen, or put in a full home system, go with Crusader Water Systems! Check out their website for everything they do!
I purchased a Crusader water softener and filtration system about a month ago and these are my impressions: (1) The equipment is top quality, delivering clean, soft water, free of mineral flavors and odors; also free of that “slippery” sensation typically associated with soft water. (2) The owner and technician who installed our water softener both went out of their way to find an affordable, effective solution tailored to our needs and concerns. As a result, we’re left with the sense that Crusader places high priority on their commitment to their customers. Bottom-line: Crusader has delivered exceptional value and service to us and we’re very pleased to recommend them.
I was hesitant to spend a lot of money on a water softener because I could buy one four about $500-$600 and thought that it would be just as good. Then I found Crusader and met with the Salesmen/Plumber (Mark) who was very Informative and Professional and gave me the information to help me make up my mind peacefully. I purchased the Enhanced System. Mark did a Great Job Installing and Showing me how the system works. My Family and I Love it the Water is so Soft and Nice. I dont regret making this purchase in the slightest. Thank You Crusader Water!!! Thank You Mark.
Great job Mark - excellent customer service!! Water tastes great
Crusaders Water Systems is a great company. I’ve been having them work on my RO system for over 3 years now. I especially like working with Mark. He is very helpful in making sure my system works well for our family.
Mark was incredibly patient and helpful through the lengthy (thanks to me) sales process. He was extremely helpful and always made sure my questions were answered. In the end, I felt that Crusader had the best product for my needs, not to mention superior service. Our water is amazing now. No silt, sediment, color, or interesting taste. I highly recommend Crusader. The only reason I didnt give five stars is due to a misunderstanding regarding maintenance level of service.6/2020 Update: Crusader is amazing. The level of after-the-sale service is outstanding. I couldnt be more happy with our water treatment. I have updated my rating accordingly.
Great to work with and quick to respond. Always excellent to work with. Thank you!!!!
I rarely post reviews, but these guys deserve 10 stars. Very happy with their service!
I moved into a recently renovated house with all new bathroom fixtures and a full glass shower in February 2020. The water where I live has a hardness of around 17 gpg putting it in the “very hard” category. We almost immediately began to see scale buildup and water spots on our new shower, and in the tiny holes in the shower-head. I decided we needed a water softener primarily to maintain our new fixtures and keep the shower looking fresh. I was originally planning on buying an off-the-shelf system from a big box store, but after speaking with Crusader Water system I decided to go with one of their systems.Crusader was extremely professional, they wore shoe booties on our carpet, asked permission before entering the house or taking photos of our plumbing, they arrived precisely when they said they would, and communicated very well. My installer, Mark, was clearly passionate about the product he was selling and installing, he gave an excellent demo of how the water softener could benefit us and answered my questions thoroughly. I told Mark I was considering a generic water softener from a hardware store and he explained why that might not be a good idea, and why Crusader systems are so much better.The installation went smoothly, took around 2 hours, was done very professionally and Mark spent time explaining how the system worked and what maintenance needed to be done. We now have soft water and no more spots have been showing up on our brand new glass shower!Pros:- Extremely professional! Timely, respectful, thorough, communicative.- The best water products on the Wasatch Front.- No more hard water, our water went from ~17 to ~1 gpg.Cons:- The sales pitch was too long, took around an hour, my attention span lasted about 15 minutes.- Perhaps a little pricier than competitors, but it’s a better product.- Didn’t come with salt, for the price they should have included the first batch of salt.- Using anything other than ProGuard resin cleaner voids the warranty, ProGuard is very expensive and only available through Crusader.
Mark took a lot of time to look at our house in our system, to answer all my questions, and to explain things thoroughly. Meeting with him was a very positive experience.
Living in Park City we experience very hard and toxic water. We purchased a home in 2011 and never had a water softener. Over time, our system was less effective and eventually had issues. I tried working with other companies, but I hired Crusader because they were knowledgable, service-oriented, and conscious of my needs, concerns and budget. We found a solution that would work well for us and I feel better educated and well-protected with my new systems. I also feel confident that if I have any issues, they will be addressed promptly and professionally.
Excellent Service and Knowledge of Softwater systems. Thank you.
We recently had a Crusader water softener installed in our new home. We looked at several water softening systems in the area but were most impressed with Crusader because of their quality system, competitive pricing, and excellent customer service.
Great service! They were timely, thorough, respectful and informative. When all was over I felt very secure about our situation with our water main. Jeff, walked us through all the details and all the possibilities. I totally trust Aqua Mechanical.
I had a Crusader water softener installed when I built my home. It works well but I noticed an error code on the unit when the system was regenerating. When I brought this up Crusader they came out the same day and serviced our water softener. I was very impressed with the prompt service! They also explained that the system had a 5 year warranty which is great and rare now days when the longest warranty is usually only a year. I can definitely recommend Crusader to anyone considering a water softener or water filtering system!
Couldnt be happier with the service we received from Aqua Mechanical, who recently serviced our RO system. Excellent work done cheerfully and efficiently for a very fair price. Will definitely use them again and again for our annual service.
Aqua Mechanical has provided one of the most professional services that weve had since we started remodeling our mother-in-laws home. Other companies came in and left a mess, were super late, and some workers were even under the influence when they showed up to render services. Aqua Mechanical came on time, they were respectful and cleaned up during and after service, they offered the best value in terms of systems and service, and they were just super friendly and honest. You can really trust this company to do an excellent job for a fair price.
We needed to have our water softener checked since we just bought our house and didnt know the condition of it from the original sellers. Mark came to our house and was very knowledgeable and respectful. He gave us our options and got our water softener working normally with a deep clean. The following week he came back to do a courtesy check to make sure that our water was soft and tested it. This is a very good company to do business with, I highly recommend it.
After weeks of having every water system sales people come through my house and doing my own research, I found The Crusaders, and lucky I did. Spent a half hour on the phone answering all my questions, then over an hour in my home (respectfully) testing, analyzing and explaining everything you could ever want and need to know. Then we got everything I could dream for in our water the next day. Mark did a wonderful job from first phone call back to the clean up and full orientation of the beautiful systems. I have no worry if anything should but most likely wont happen, that these guys would be there in a heartbeat to fix the problem. You cant beat the systems and you definitely cant beat their service. Highly under rated at 5 stars.
You did a great job and we couldnt be happier with your work. I we be sure to recommend all of my Utah friends and family to you for all of their water softener or filtration need.
Ive had a great experience working with Aqua Mechanical. Theyre very helpful and knowledgeable and the water is amazing. I love that our RO system never runs dry it produces so fast. Mark has been great to work with and the warranty is awesome. Warning, youll become a total water snob once you have these systems installed.
I love our new reverse osmosis unit. Ive always been picky about water flavor and didnt care for the flavor of the water at first, but after their tech Mark installed a calcium addition, its perfect. My husband and I love not having to lug cases of water home. The unit has consistently produced more water than we need and the flavor is unparalleled. We would refer AMI to anyone looking for cleaner, tastier drinking water.
Thank you guys for coming out and getting our water softener installed and set up. We are loving it so far and my wife is loving the dishes and the cleaner clothes. You guys did a great job and have answered the phone every time weve called with a question. Details like that dont go unnoticed. Ill be referring my parents to you soon as they are looking to replace their water softener too.
We recently moved into our new home and immediately found out that our water needed some help. Not only did it taste awful, but it was extremely hard. We had build-up appearing right away on all the faucets and sinks. My wife has eczema and has had severe flare-ups in the past with other softeners whenever would add more salt. We knew we needed something more than just your run of the mill system. The filtration system combined with their softening technique has had a huge impact on my wifes health. The water tastes amazing! Just about everyone who has tried it has asked how we ended up with such tasty water. I also like the assurance that well never have to boil our water due to a boil order from the city, if theres ever a contamination (something that actually has occurred in our town prior to us moving here). I cannot recommend these guys enough or give them enough praise! I highly recommend our system, or any of their other options.
Living in Eagle Mountain Utah, we found out we had some very hard and corrosive water. So in April of this year we purchased a Crusader Pro Series Water Softener with the Crusader Active Armour Scale & Corrosion control system. We absolutely love our system and will use Crusader for all of our future water needs.We initially decided to contact Crusader due to the fantastic reviews that we saw online. Mark Cowart came out to our home and was an excellent, knowledgeable and smart technician. He was polite & courteous each time we met, spoke over the phone or thru email. Great customer service from this wonderful company.Another plus, is that our water softener is made completely in the USA and designed specifically for the region in which we live. Peace of mind knowing that my softening system addresses my regionally specific water issues here in Utah and not somewhere else on the East Coast or in the Midwest.Great company to do business with and highly recommended!
Pat was great to work with and the product is wonderful! I definitely recommend them to anyone looking for a water softening system
A month after purchasing our home, the water softener needing replacing. We contacted a few of the “regulars” and got the “regular” schpeals. Enter Mark. He came into our home and asked for a tour first and foremost. Asking questions about our way of living to get better idea of our water needs. We immediately felt like this experience would be different. Crusaders has been nothing but fantastic to work with from that day on. There has never been high pressure sales, the exact opposite to be honest. They even down sold us on the unit we bought. After the install we had a little hiccup with a valve and they were immediately there to replace it and even came bearing another 6 month worth of product for the troubles. This system has already saved us $$$ in salt!!!!! I have already recommended this company to many people.
Mark Cowart from Aqua Mechanical analyzed our water and made several suggestions for a reverse osmosis system designed exactly for our needs; he even suggested a system that purified our fridge water simultaneously. After receiving two other bids (for inferior products and a higher price), Mark personally installed our system with upgraded tanks and fixtures. First rate.
Called these guys to come service my RO unit and they did a good job! Prompt service and attention to detail. Would call again.
I am sooooo glad that we found Aqua Mechanical !!! They was our life saver!! Mark from Aqua Mechanical came to our recuse. Mark was very professional, wore shoe covers on his feet and did an EXCELLENT job !! We are EXTREMELY HAPPY with our soft water !! Thank you Mark and Aqua Mechanical for having such a GREAT product & being professional. We would highly recommend this company to everyone !!!THANKS GUYS !! We LOVE ya
I was amazed when I tasted the water from your Reverse Osmosis system. We have bought our drinking water from a local water store for the last 15 years because we have a private well and Ive had some health issues. But your RO water is much better than the stores! I couldnt believe it! The water store actually has an enormous RO filtration system that they told me could not be matched by a home water filtration system but after testing and tasting I think they may need to contact you for a new Reverse Osmosis system.