Very courteous efficient and prompt

I love the staff at Geeks. Professional and very friendly ❣❣❣

Exceptional technical understanding and service.

Dustin is amazing, he knows what he is doing and is reliable. He helps me each year and does a great job!

I recommend you call this place now. Unlike the competitor they can help you immediately and you get personal service. I have a MAC and Dustin was amazing. Honestly, I cannot recommend this place enough. Everyone has been so friendly! Amazing.

I recently worked with Ryan at Geeks to upgrade my office system from Windows XP to 7. They were able to work while my office was closed, so it didnt interrupt my business at all. They delivered quality machines for great prices and sent an expert installer to do the work. Excellent job!

Absolutely horrendous customer service from the technician (the owners son) and from the owner himself. I set up an in-home repair and the technician arrived, didnt introduce himself, looked at my laptop as it sat on the table, and after I briefly explained the problems, he told me that he doesnt work on laptops and that laptops were too messy to work on in the home, so it was too bad that he came out to my house for nothing, especially when I was still going to be billed $110 for the in-home visit. He said he would have take the laptop to their site to see about fixing it because it could take hours and hours at $120 per hour. I called the office and spoke with the extremely nice receptionist (the only person with great customer skills working there) and she asked me to wait while she could see if should could get someone to speak to me. The next thing I knew, a man came on the phone, but didnt introduce himself. He asked me what I needed and I told him I was on hold after the woman to whom I spoke said she was going to talk to someone. Then for almost a minute, the conversation was less than stellar as the man did not introduce himself and he did not explain that he had not just picked up the line to see who was holding, but rather that the receptionist had connected him to help me. During that time, I had no idea to whom I was speaking until he who finally introduced himself as Bob and told me he was the owner. He then said that I had not been speaking to his wife, but to Jenny, which was a very strange comment since I didnt say anything about his wife at all; I have no idea where that comment originated. So, Bob listened to my complaint about the technician (his son). However, Bob never apologized for the technicians behavior or about the lack of help for my computer repair. I complained about the technician said I would be billed $110 for an hour visit, even though it lasted less than 5 minutes. Then, Bob asked if I had provided billing information. When I said, No. he then rather said rather condescendingly, Well then you wont be billed will you? I explained the problem about the computer and Bob was of no help as he told me what the problems could be, which I had already explained to him what I had found and what I had already done to the computer. Never was there any apology for the poor service and the poor communication skills from Bob and his son. There was never any offer to help me at all with fixing the problems, much less to get me to give them another chance to do better with their customer service. I had some doubts about the company in the first place when their web site indicated they were available to help 24/7, but when I called their number, it was a recording telling me that they only worked during the day during the week, but if there was an emergency, I could push a button to have someone called. The web site is not very impressive, but it does seem to accurately reflect the personality of the owner and his technician (his son). It seems that the company does not care much for the little person who needs help with a single computer at home. Instead, they are after the big customers with servers and monitoring and security. If thats the case, why do they advertise in-home repairs?

Love these guys. Dustin is the best!

Accomplished nothing that I couldnt have on my own...simply not impressed.

Great staff and service

Fast and friendly service! They were able to repair my mac that would have otherwise been deemed permanently damaged at the apple store.