Not only did they do a fantastic job on the brakes for my Mazda 3 at a fair price, but they also diagnosed a brake problem with my wife’s Rav4. Another shop tried (and failed) 3 times to find the problem but Tuffy found the fix in less than 30 minutes. As an added bonus they helped me find an inexpensive fix for a transmission shudder issue in the Rav4 as well. Highly recommend this shop. I will now be taking our cars to Tuffy for service work.
Pat it straight forward and honest you dont see this in shops.
Had to go in for brakes and a couple other things to check up on. They got my brakes done a little faster than what they told me, and they were willing to stay open after hours to get it finished for me.
They did a great job!
Pat and his crew are honest and reliable. I have been taking my vehicles to Pat for 30+ years and I wouldn’t go any where else. My 3 sons and daughter are also Pat’s customers.
We trust all of our cars maintenance and repair to Tuffys. They always take good care of our cars and most importantly, the shoot straight with us.
This is the only place I will go. Super reasonable, straightforward pricing, great technicians that work quickly and professionally. Pat the manager is a phenomenal dude who always takes care of business. Thanks guys!
They are always quick for an oil change, and unlike other places, never try to screw me over with unnecessary work my car “needs”
Great Auto Center, great service! It is our go to place for our 5 vehicles. Highly recommend. Gus and Carol Dworak
Super service every time!! They also service my company’s fleet, great down to earth people and top notch work👍
Honest and very nice!
I was greeted nicely when I walked in the door, told them I needed an oil change. Not a problem sir, just pull around back and they will get you in right away.I informed the MOD I had a coupon for the oil change, and the upsell began immediately.Told me my SUV requires a more expensive blend. First time I’ve heard that in 4 years, but whatever. He know best. Right?Then he tells me, they can’t do it today and I need to make an appointment.Worst place in Millard. I will gladly spend more at a place that appreciates my business.
Pat and his crew are the best. They never try to sell you stuff you dont need. Theyve always been good to me.
Excellent place to go to have all types of service done on your vehicle. The staff is very friendly and informative on all vehicles.
I will have to say reading reviews posted truly do not reflect this repair facility. I have been using Pat and the guys here for years and have always received nothing but 5 star service. Through the years with several vehicles Pat has always been honest on recommendations and has found solutions to issues other shops could not. I have sent dozens of coworkers along with friends and family and have always had great feedback and the warm friendly service cannot be matched. I highly recommend Pat and his team if you are looking for a honest go to mechanic that truly cares about their customers at great prices. Thanks for the first class service guys, keep up the great work.
Worst muffler shop ever they did a work on my exhaust system and left it with a noise that i now have to hear all day. Came twice to find out what it was and they had no idea what it is, plus the manager is a total grumpy no smile with a face on all day and he said that they used to call us exhaust pro. Yeah right never going back there again. SUCKS
I called to have an appoiment to fix my flat tire and they told me... You dont have to make an appoiment jus bring you car in.... And when I get to the workshop, the front desk guy told me. Bring you car close to de building so we can put air in your tire.....and he send me to find diferent tire shop. I WILL NEVER GO BACK TO TUFFY.
Pat is great and service excellent 👍
They sent me to the Valvoline shop next door because Tuffys didnt have any openings for an oil change. Valvoline was going to charge 2xs what Tuffys cost with coupon and Valvoline doesnt honor Tuffy coupon. Worst Tuffys! Best Tuffys is off 184th and Center.
Tuffy Auto Services Center is the place to go for servicing your car or truck. I purchased 4 tires and a oil change and were by far the cheapest in town. The service was 5 out of 5 stars and the staff couldnt have been nicer and knowledgeable. Thank You Tuffy
So, I am going to try and keep this short as possible. I went in to Tuffys out of the blue, and asked if I could get my muffler deleted and a custom Y pipe fabricated in its place. They said that they could perform the work same day. So I went ahead and had them do it, and it seemed that the guy that was working on my car was having trouble, so the manager had to go out and assist him. When the work was finally complete, the mechanic brought my car outside and parked it right outside the entrance to the lobby, revving up the engine. It seemed to sound okay. After paying for the work, I went outside and had a look at the work performed. One of the exhaust tips were not straight. This was one of my primary concerns about the job! They needed to look as if they were never touched! Well, since it was Christmas Eve, and they were already technically closed, I figured that I would just come back, and have them make the necessary adjustments. I never mentioned it right then and there. I probably should have. I did finally go back and tell the manager about my disappointment in the quality of the work, and he said that I could bring it back to have it looked at and have any adjustments. I did ask the manager if the guy that did the welding wasnt their usual tech, and he said no. I have shown pictures of the welds to many people, and sadly, they stated that they could have done better blindfolded, with no welding experience. Now, I hate to be that guy, that goes back and demands his money back for poor quality work, but I guess, at this point, its the only thing that would make me happy, since they wasted several hours of my life waiting for this garbage to be complete. Not to mention, I ended up taking my car elsewhere to have the whole thing redone. The pictures speak for themselves. You be the judge, and beware!
I had a 10k estimate repair from the Markel BMW and this Tuffys location got it down to 2500 a couple years ago and my car was running great! I recently had Transmission issues and they referred me to Omaha Transmission so I love the honesty and willingness to get you to the right place so I really wanted to give you guys my review.
They double charged me and Im still waiting for it to be credited back. I think the casier didnt seem like he kmew what he was doing. I paid before hand and then the same cashier charged me again. There wasnt even any other other customers in the store. They didnt charge me to rotate my tires and that was really nice of them, so all in all the bad equalled out the good
I have been taking my cars here for years. They have a mechanic that is a veteran with Toyotas, and does a fantastic job on my Gen 2 and 3 models. Their only flaw is that they are not always the best at calling you back. But the extra service and honesty more than make up for it to me.
Do not due business with this location. Tuffy as a whole is a great company, but this location provides substandard service and does not care about the customer. They discriminate against clients based on perceived past issues. Your better off spending a few extra dollars to go to another location or another business like i did. I also filed an complaint with the BBB on this business location. Considering other avenues. Horrible experience. If anyone wants to know the details of the service issue i had, i would be more than happy to share it with them.
Greet place to get your car worked on
Will not be returning to this service center. The manager would not even look up from his computer. I did overhear him telling a coworker that Rick would be back so they would need to make things appear in order. Wouldnt recommend going to this shop even for a simple oil change.
I brought my car here after a bad deal with Todd Archer Hyundai. They are honest, have quality work and good prices. Now this is the only place that I bring my vehicles.
This is the 2nd time i have brought a problem to you guys and you were able to solve the problem in less than an hour. Pat and Ken you guys are awesome!!! thank you for continuing to be a trust worthy place to bring my families car! You have fixed problems other shops create! thank you again!!!This will be my first stop for car repair work.
I went for an oil change for $24.99 I end it up paying $100 😣
Very professional and clean garage.
I went in to get a free brake inspection, with the idea that they would also end up doing it for me. After being charged $50 for a free inspection I was semi-upset. However, they then put the nail in the coffin, they informed me that replacing the JUST the rear brake drums, shoes, hardware, and brake cylinder would cost me $625 before tax.Little did they know that I had done some comparison shopping beforehand, to get this same thing done at the Millard Auto Center, would have cost me $291... All the same repairs.The same thing being done down at Twins Auto (off of Saddle Creek and Leavenworth) was even cheaper, about $225-$275 depending on how long it took to get done.The parts that I HAD ALREADY purchased at OReillys cost me the following amountsBrake Drums: $41.00/eachBrake Shoes: $17.50/eachHardware Kit/Springs: $8.00 totalAt Tuffy here were their parts fees (they wont put on outside parts, by the way):Brake Drums: $117.00/EACHBrake Shoes: $75.00/EACHHardware Kit/Springs: $41.00/EACHThe cost difference in parts alone (between Tuffys and OReillys), not even accounting for labor, was as follows:2.85 xs the cost for brake drums4.29 xs the cost of brake shoesand an astounding 5.125 times the cost cost of hardware/springs.With all this being said, think twice before dropping your vehicle off here. They are your stereotypical car shop. Trying to pull one over on anyone who walks through the door. The manager over there does a great job of acting like hes got your back, but when it comes down to it, he knows that his paycheck, bonus, etc. relies on his ability to up-sell the cost of parts and labor.Please, take your car to a shop where the work will be done correctly and at a FAIR price.
The attendant working on my car was annoying and cocky. He kept commenting on the poor service of my last mechanic. Later on, the attendant returned to tell me that I have a crack in my engine block. Im not an expert but it didnt look like a crack. I took my car to another mechanic for a second opinion and they couldnt find anything. Overall, Tuffys has some cheap coupons in the mail, and you get what you pay for. Sadly the companys knowledge of cars is limited individualistically and thus I cant recommend listening to anything they have to say.
First of all i keep my truck well maintained and try to do most of it myself, however they got me in with a $15 oil change coupon....thats cheaper than i can buy the stuff and do it myself for GREAT!!! ........however once it was done they had several service recommendations for my truck....first was a tranny flush....i just had it done 5000 miles before and the fluid was like brand new...next was a coolant flush...again all brand new. (Did they even bother to check?) Next they told me i needed brakes....ok this was true but the estimate was for 4 brand new rotors and all new pads at a total of over $600!!! The pads they were charging $80 a set for....funny because i bought pads at oreilly that morning on the way there for $15 that were in the passenger seat. Also they never removed a wheel so how did they measure my rotors to determine they were bad??? They didnt because i had measured them and they were still ok.Overall they quoted me $1200 worth of work when all i needed was $15 brake pads. WHAT A SCAM!!! I feel like they use the cheap oil change to get people in and then scam them into service they dont need because most people dont know any better. STAY AWAY from this place.
Pulled up for an oil change. Sat outside thier pull thru doors for 15 mins without a single person acknowledging me.honked and 3 employees looked out and then continued with thier group conversation. Horrible
Manager very rude, things were missing from my car as well. Manager doesnt seem to know what hes doing and probably there to scam you. Stay away from these scumbags
Friendly and trustworthy. They care about their customers and it shows.
Best service in town friendly honest and quick
Quick and thorough!
Got an oil change, nice owners
Very nice😊
Pat and Jason know cars
Pat is very quick and knowledgeable!
Very friendly.