Great customer service, honest and transparent. I will only be taking my business here and 10/10 recommending my friends and family. From scheduling to explanation of work done the service did not lack and unlike other big box companies we did not feel like we were just a dollar sign. Thank you to the whole boss auto repair team for making us feel safe about our vehicle after some much needed tlc to it.
BEWARE of this shop. I went in for a wheel balance, and they ended up charging me $100 to diagnose my car and said that they dont work for free. I never said I wanted anything for free.You guys shouldnt argue with customers if they ask what the amount entails. I was able to have them cut the charge in half, but Im extremely disappointed I was charged an amount and never got what I went for in the first place. Listen to your customers and make them feel like they are valued and not try to manipulate them into getting something they dont need.The situation couldve been avoided if the gentleman in the front didnt get so overly defensive. Gary, the owner, came in and didnt make the situation much better. He as well said we dont work for free. I guess its the way you choose to do business. Good luck, because I thought I found my new mechanic. Sadly, I was wrong.
They did such a great job on my old Honda! And were respectful, realistic, honest, and personable in all our interactions. Left my car even cleaner than I left it. I had a few things wrong and they told me all that was wrong, what needed to be done to get me back on the road today, and when I would really need to do the other things. Will trust them again.
Absolutely amazing, honest, and trustworthy. Great price, nice personnel, an overall great experience and repair for my car.
I have used Boss Auto for many different repairs. I have always been treated with professionalism, and on time service. Truly a good bunch of guys doing great work at a fair and reasonable price.
Love the service here! Always treated like family and the work on my car is done quickly and efficiently. Wont take my car anywhere else!
Good communication, great attitude, went the extra mile to stay within my budget. These are my go-to guys from now on!
Great new auto shop with(old) experienced mechannics. Great prices. Highly recommend!
Boss Auto is my new mechanic!After an accident that ended my minivan, they had my backup vehicle up to snuff and running smooth in less than 2 days. Great rates, great staff, great work, cant say enough about em!
Used them for the first time, needed an oil change on a SUV. They did a thorough exam found fouled rear differential oil and was changed on the spot. Their work was fast, professional. Their waiting room is the best I have ever seen. It has new furniture, TV, hot coffee or cold water. They are also attached to a Chevron convenience store, making this a very convenient place to wait for auto service.
My car needed a new battery - it wouldn’t even hold a charge. Seven had to go to the dealership to get the correct batter for what I have (older hybrid). He went out of his way to help me get my car started. Excellent customer service!!! Nice to know that it still exists these days. I would highly recommended Boss Auto Repair.
They listened to my needs with my air conditioner and not only fixed the leak but showed me where the problem was. I will definitely be going back with my car 🚗 😁 concerns.
THESE GUYS ROCK! TAKE YOUR CAR AND YOUR DAUGHTERS HERE. TRUST! HONEST! KNOWLEDGEABLE! ILL BE BACK OVER AND OVER AGAIN!
Our car started stalling just 2 minutes from here so we took it in. Seven and his colleague were great- they prioritized helping us and took the time to explain our car’s problem to us. They had us back on the road in couple of hours. I especially appreciated that they didn’t pressure us to spend extra money, they seemed to be very much on our side. Warmly recommended!
I’ve went in multiple times to get my car situated and they are always super friendly, they work quick and super accurate with everything they do! Definitely a regular (:
Im new to Olympia and I dont have a Go To mechanic like I did back home. Well now I do, from the moment I walked in the energy in their was super chill the employees and owner are real friendly, welcoming and seem real honest. I highly recommend this place!
We have been so impressed with Boss Auto repair, not only have they saved us money, they have saved us the 45 min drive to the dealer.
Great service with the best prices!
Im glad I found a one stop shop with great prices! The mechanic was really knowledgeable. Ill be coming here for any work needed with my truck.
Brought my Chrysler Town and Country in (walkin) for AC service. Thought I had leaks but just a recharge was required. Was done in about an hour. Very friendly service and pleased with the result. Will be back for all my regular maintenance.
Went to get new tires, they couldnt get one of them off due to a stripped lug bolt. Went to boss, they pulled my car right in, quoted me below the compitition, took care of it right away and i was back at the tire store 30 minutes later. Great service and will return.
All of the staff is very knowledgeable, reliable and honest! I would recommend to anyone wanting quality work done.
Boss auto staff are genuine and honest. No pressure sales just simply great service
Very helpful staff. Clean and professional. Great work. Had me in and out in no time.
I went in with a problem with my car and they quickly knew what was wro g and fixed the problem. Very well knowledgeable. Thank you
Honest, Reliable, Hardworking. Best deals around. The only shop in town i will trust with any Repair!!!!
Super fast and friendly went to the wrong place and my luck... They did my alignment for cheaper then what I originally had it quoted for. Thanks!
No deals here you must have to know someone
Wonderful place to go, especially since I am not all to versed on cars. I didn’t feel pressured to get any service or work, will definitely be back!
Prompt and very reasonable. We will be back.
Just got my truck serviced here. Very friendly, no pressure to buy other stuff but made me aware of what’s needed. Very clean shop and office.
Very helpful and trustworthy mechanics.
Great service, friendly staff, highest quality work!!
Great, honest shop! The quote was fair, and service was friendly! Will be returning!!!
Great service, great prices, honest, and trustworthy
Dont know where it is, so how can I rate it?
Great service.