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StorageMart
1310 S Enterprise St, Olathe, KS 66061, United States
Comments
Le
Review №1

I am new to the process of renting storage space and spoke with Jacky, she helped to answer all of my questions and was very good at explaining everything for me. A huge plus is writing a review for them and they donate $5 for each review for charity. I am very happy with my conversation and overall experience with StorageMart!

Ja
Review №2

Matt the property manager was great help, friendly and I recommend Storage Mart at anytime.Thank you, Jack

Ka
Review №3

I have not started my storage time yet, but I am already so impressed with the professionalism of the two parties I spoke with to make a confirmation and reservation. (first spoke with the main reservation line and then spoke with my local branch manager who called to follow up) They took time to listen to what my needs were and were very efficient and helping me get everything set up. I have confidence it will be a great experience. I had researched and visited other storage places that were very unprofessional and not in good condition.

D
Review №4

Storage Facility is well taken care of and the property manager is responsive, pleasant to deal with and knowledgeable. Would recommend this storage facility.

Er
Review №5

I dealt with missy today and she was the most polite nicest person Ive ever dealt with its storage mart she was terrific she was so nice and had all the information I needed in nature I was very well taken care of and understood everything to every detail I could not be happier with her, Thank you Im glad I got to inform you and how well your employee did today

Ri
Review №6

Tim was super personable and helpful in finding the space that best fit my needs!

R
Review №7

Called about an online deal for StorageMart. The rep was very helpful and actually pointed me to an even better deal which I took. Good service.

Pe
Review №8

Fantastic storage facility! Clean, well lit and a safe property. Nick, the Manager is extremely helpful, accommodating and courteous. Would HIGHLY recommend this business!!!

Je
Review №9

I keep my stuff here. They even make sure everyones got insurance on their units, so I have less worries about my belongings!

Jo
Review №10

I had a great experience setting up my trailer parking spot. Nicholas the store manager was very helpful and went out of his way to work with me. Glad I picked his storage facility!

Ca
Review №11

My storage unit is in a gaited area and easily accessible to renter. It is not climate controlled but Ive never had any issues with my unit either by weather or theft.

Te
Review №12

The onsite manager, Nick, is very friendly and accommodating. He helped my movers and me out with making special arrangements for the delivery. It is great to have such amazing customer service.

La
Review №13

Tosha was great and a huge help would gladly call storage mart again

Al
Review №14

Shakira and Nick P took great care of me. I recommend going to Storage Mart

An
Review №15

Call was professional and informative. The rep made no unnecessary small talk and was to the point which I like. Great job with the reservation call!

Mi
Review №16

We were looking for a place to store our boat and initially rented from the location on Dennis. Unfortunately there simply wasnt enough turning space in front of the available unit. Thankfully StorageMart stepped up there game and helped us find the perfect unit just a few miles away. Both locations are very well kept and all the managers and corporate staff have been exceptional.

Ch
Review №17

Great safe store kind and helpful. The storage units are well maintained and the storage is great. Safe and secure with great customer service.

Cl
Review №18

Had a unit here for a year. Nick is always very helpful goes above and beyond to keep customers happy. Storage area is clean and secure.

Mi
Review №19

Screw this place, the longer you are a customer the more you pay. Rate started at $120 per month. Now $198 per month.

Je
Review №20

David did a great job of explaining the different storage sizes and pricing. He was very friendly and helpful in setting up my storage space over the phone.

Je
Review №21

Renting a small 5x10 unit. Fair prices, clean units and easy access hours.

Ev
Review №22

Ernie was very helpful and answers my questions and concerns.

Ri
Review №23

Im a current customer and went back to rent another unit due to moving. I really couldnt be happier! The facility is always well kept, staff is friendly, and Ive never had a single problem

Ke
Review №24

Steve at Enterprise location returned my initial contact with the company quickly and met my urgent storage needs at a reasonable price. Unit was clean and easy to access. I have rented storage space of different sizes and areas of Johnson Co. for years. Feel their rental price are very competitive.

Ba
Review №25

Its almost impossible these days to find a person committed to helping you solve an urgent and unexpected problem.Not so at StorageMart.Not only did they help solve the problem but they did so during a pandemic, which is above and beyond any expected assistance and understanding.Use them for your storage needs.

Ka
Review №26

Becky was wonderful in helping me through the rental process.

Sc
Review №27

I was able to reserve a storage until online and then was contacted to arrange to come by to set up access. When I went by Ray was so helpful and kind getting new set up with my unit and access code.

Br
Review №28

Have had excellent service with this company & have stored at this location twice. Had a little trouble with the website this last time, but when I called the help line, they were very helpful & in a thrice we were signed up and ready to go. My only objection to this location is that some of the trailers that are stored on the edges of the area make it hard to maneuver a trailer or large truck through. The price is reasonable & they are easy to work with I highly recommend this company.

Pa
Review №29

Never had used storage in my life till i move here in KS. The place is very secure and clean. Nic, the manager, was awesome he is very easy to talk to and does know what u exactly need to a storage.He’s easy to reach out too when u have questions.

Da
Review №30

Ive had a unit off and on for several years now. I would highly recommend this facility.Wendy was very helpful, explained options I had and showed me different units so I could get what I needed. Super thankful for her help!

He
Review №31

The strength of any business is its people. Steve has been very kind and responsive, and the units and grounds are clean and secure. I refer this place to anyone needing storage.

Ky
Review №32

STEVE was a gigantic gigantic help today! Got us a storage unit quick and had a smile the entire time. He welcomed me with a smile and shook my hand, which you rarely get greeted with anymore, and he made the process simple and easy to follow. We need more people like him in the world.

Br
Review №33

We were desperate for a place to put our mothers things while she was in hospice, not too expensive but dependable. We had trouble reserving a unit online, so called the Help number and was helped by a very friendly lady who got us set up and ready to go with no trouble at all. I was very pleasedMy daughter used the same facility for about a year and was well pleased.

Be
Review №34

Great storage company to deal with. Even gave us the benefit of the doubt on a misunderstanding about the process of prorating. Highly recommend.

De
Review №35

Super friendly, efficient and clean. I will recommend it to family and friends!!

Ka
Review №36

The place seem secure. I just wish it was a little more updated. Adding carts to help people move things in and out would be nice, too. The price is higher than other, nicer facilities in the area. Im assuming this is a corporate thing and cant be changed. I only chose this place because it was the only climate controlled unit available in the area that I needed.The lady on site is very nice and helpful :)

am
Review №37

The manager Javier was very nice and and answered all of my questions. Pricing was great when compared to other self storage facilities. Location was very clean.

Ba
Review №38

Great service!! Great value!! Well maintained!!

Aa
Review №39

Sherri at Storage Mart off of Enterprise, in Olathe, KS, has been a real help, a very knowledgeable and professional person to us over the five years we have been there. She always seems to bring a smile with service, and that is rare these days. We love her, and have been nothing but satisfied with our time there. I would highly recommend anyone with need for storage to consider her location. Have a blessed day!

Ja
Review №40

Having additional storage is almost a requirement these days and dealing with Sherri has made it very easy. It is seldom I need assistance with my unit. This is good! However, when I have had needs Sherri was right there and with great ease smoothly made everything right. Thanks again Sherri.........Jay

Pa
Review №41

Great facility with great customer service. They found a unit that was exactly what I was looking for and the process was quick and easy. Sherry was very helpful and I look forward to dealing with her again soon

Mi
Review №42

Great experience so far. The rates are great. No storage facility in Johnson County was even close to the rates Storage Mart offered. Sheri was a delight and made the entire process easier. Will recommend to family and friends.

Ra
Review №43

The office manager is kind and friendly. She helped us get set up for the perfect unit to meet our needs last minute. The office is clean and inviting and the prices are beyond reasonable. My unit opens on both sides and was clean and ready to move into immediately. My only wish is that it had 24 hour access.

Ry
Review №44

Fast and professional service to setup my account and access.

Te
Review №45

Im a repeat customer......that should speak for itself! Nice that we could communicate via email. Quick replies. Had an issue with being charged for insurance, but that was because I didnt provide the proper documentation. Once I did, they applied a credit to my account promptly!

An
Review №46

Sherri is absolutely the best to help with all your storage needs. Kind, compassionate and always has a smile. Thank you for all you do there. The facility is always clean never any trash.

Co
Review №47

We have used this storage facility in the past. So when the need came up again we knew exactly where we wanted to store our things. The office staff has always been pleasant and kind, a pleasure to do business with.Recently the need came up for a second unit, and Sherri was so patient and helpful while we worked through what would work best for our needs and budget. She is wonderful to work with and does a great job of putting you at ease. The whole process was very smooth.

Ge
Review №48

Sherri is awesome and the experience here at this storage place has been great. It was really easy to set up and we feel its very secure. Highly recommend!

Ba
Review №49

This has been my first time renting a storage unit, and it was not only the most seamless process Ive ever had, but Sherri was very helpful and friendly the entire time! And the rates are very affordable, something I am VERY pleased with! Definitely worth checking out if youre needing a storage unit.

Ch
Review №50

Great customer service!! Super friendly and helpful staff. I shopped all over the metro for storage units and they have the best rates by far!

TR
Review №51

My Co worker and I were in a hurry to find a suitable storage unit to stock some samples for our job. When we got to the location it was clean and well guarded which is what we were looking for. Sherri did an awesome job helping us with all our questions and was very professional through the whole deal.

Ol
Review №52

Great to work with always friendly. Have been with them for several years and always willing to help out in anyway. Highly recommend this place for your storage needs.

Ta
Review №53

It was a great experience. Sherri Phillips was extremely helpful in getting me not one but two storage lockers. The prices were fair and it was easy to make the reservation by phone. Worked for me.

Ai
Review №54

Very friendly and professional staff

Ni
Review №55

I used this in between moving house and Wendy helped out tremendously! She is excellent!

Jo
Review №56

The new staff is grateful to all tenants and their customers awesome staff good locationHave 2 units safe clean and convenient thanks Johnny

Al
Review №57

Awesome! Now I have room .

Br
Review №58

Extremely accommodating! Had to move out of the house in a rush, office staffed unlocked the doors right at closing to allow us to rent a storage unit. They dont know it but they saved the day! Everything worked out great!Cant thank them enough

Ro
Review №59

Raul was very helpful and walked me through the entire process -

An
Review №60

Great customer service.

Er
Review №61

Came here today. Great service, Sherri was amazing. Very helpful and friendly. Recommend this place

Mi
Review №62

UPDATE: While the property manager did not help me, I reached out to StorageMart via Twitter and received quick, helpful customer service. They have refunded me 2 months rent which is more than adequate. While I cant retract what my experience was, they did make it right in the end. I am adjusting my review from 1 to 4 stars. I did not have any issues with this facility until it was time to vacate. Until then, it met my needs.---------------------------------------------------------------------------------------------------------------------------I was the only one with a key to my unit. Somehow, rat poison was placed in my unit which attracted maggots and damaged some of my property. When I asked the manager if they put rat poison in units, he admitted that they did. When I asked how they got it in MY unit, he said they probably threw them over the top of the wall of an adjoining unit. When I asked to be reimbursed for the damage that their employee caused to my property by tampering with my unit (when I specifically did not give them access to my unit for this very reason) I was told that I should have bought their protection plan.I escalated this to the district manager. He said he spoke with the property manager who supposedly now denies putting rat poison in ANY units. I was called a liar and he said the case is closed on this matter.While I understand their intention was not to damage my property, trying to go above and beyond backfired in this situation.

Jo
Review №63

Thank you Sherri for making my/our storage experience such a pleasant one. I rented a unit only to discover the next day, I needed the next size up. Sherri was calm cool & collected and said no worries, lets see what I can do for you. Sherri is very easy to talk too and a true professional. I highly recommend contacting her for all your storage/moving needs. Wendy

Ch
Review №64

Sherri was a great help setting me up with a storage unit. Highly recommend using this facility for anybody looking to store their stuff!

Ch
Review №65

Bad experience.There was a constant puddle of water in front of my unit, every time it rained. (This was in Section I) One morning I almost tipped my $800 tiller over, trying to straddle the puddle & push the tiller. I wanted moved & I needed a much bigger unit anyways. There was also & big pile of mud next to my aisle, as if they had just snaked the drainage system. Anyways, I emptied my unit, took the lock off & planned to contact them later in the day.So, when I call them to see if he could vacate me from that unit, he says something like, I saw it was empty & I already have you vacated. Have a nice day sir. Then, he just hangs up on me.I dont have a garage. & there I was with $10,000 worth of lawn care equipment on my trailer & no where to put it. The crap I had to go through that night, trying to figure out what to do with my stuff.

Da
Review №66

The people were very nice and it was in the budget(price range)

Da
Review №67

Sherri was so helpful and friendly. This is a very clean facility and my wife always felt safe coming here. Keep up the great work!

Br
Review №68

Steve was very helpful and extremely nice! Great experience!

Ky
Review №69

Being my first storage unit rental I am very pleased with all aspects of this establishment. The rates are good. They were helpful getting me settled into the proper size unit (took 3 attempts) and I always look forward to coming in office to pay my bill! Sherri is very kind and helpful. There was even a technical error that locked me out and I called customer service whom made it I priority to get it resolved and into my unit aftet hours! Highly recommend doing your storage business here!

As
Review №70

Kevin was super helpful and friendly. He made renting an unit incredibly easy and simple to understand. I was referred by a friend and will definitely pass it on.

Al
Review №71

Friendly staff and fair prices.

Ma
Review №72

Ms Sherry is awesome, best customer service, very helpful, great management. This is one of the best locations for storage. Sherry makes certain all your storage needs are met.

Er
Review №73

This storage Mart has been a blessing to me. I was going through a very hard time and Sherri the general manager helped me through it and worked with me. Great people and great service!

Jo
Review №74

Had an excellent experience! Sherri made renting a storage unit very easy and hassle free! I would definitely recommend and use again!

Da
Review №75

Had an excellent experience in renting a locker from Sherri!! Looked at several competitors in and around Olathe and the choice became obvious. Good rates, clean, secure and well-maintained facility. Many other competitors had staff that seemed indifferent, and, at one visit even inconvenienced. Sherri was extremely professional and enthusiastic. The location, facility condition, and Sherri made this an easy choice!!!

Ch
Review №76

Sherri was very helpful to us and answer all our questions. This was our first time to rent a storage facility and Sherri walked us through the process and was very courteous and friendly. Also, the price was very affordable.

Ma
Review №77

Sherri was very courteous and helpful. Was had to adjust the size of unit we had rented and she was very helpful to make sure we rented the size we really needed.

Ke
Review №78

Great location, easy to get in and out. Easy to get a unit and affordable. Sherri is great!

Jo
Review №79

Sherri was very helpful and personable. Helped us get a good deal and set us up quickly and easily

B
Review №80

Sherri is great to work with. The units are secure, clean and accessible. Would definitely recommend.

Th
Review №81

Excellent experience. Very satisfied. Sherri is very good and made the process of renting very comfortable and easy.

Re
Review №82

Sherri was a great help and ensured we knew exactly what we were getting before selling us the rental space.

He
Review №83

The staff is very nice and helpful. With all the security camaras they have around the property I feel completely safe leaving my stuff stored there.

Rh
Review №84

Above and beyond help in my experience! Jacob answered all my questions, and took the time to show me actual size unit, and how my things can fit. Eased all anxieties about trusting my things at this facility, especially by explaining the care and watchfulness of his Mart on a day to day basis. I was only planning on shopping around, to make a decision later. By my own choice, I signed on the spot, because I knew this location with this guardian is rare! Thank you, Jacob! This man handles his business well. I highly recommend!

Da
Review №85

Was having very stressful move and Sheri made the process so easy. I would recommend this place and her to anyone who is moving and need to store stuff.

Ma
Review №86

This is a very nice and well kept storage. Sherri the manager has shown great customer service. Thanks.

Bi
Review №87

Great rates. very clean facility and good security. the manager, Sherri, was extremely helpful and friendly.

Do
Review №88

What a great place to deal with. Sherri is awesome. I highly recommend!

Jo
Review №89

Sherri was super helpful to us today, and helped us get set up very quickly with our new storage unit as well as showing us how to get our very large vehicle back into the area where it was.

Ro
Review №90

I ve used storage facilities a lot while building my small business. Here at storage mart they are actually concerned about my happiness as a customer. Where as at many of the other places ive never even met them just put the check in the box each month. Thank you Sherri ( manager) for being you. A ray of golden sun..

Mi
Review №91

I give this place 5 stars. We showed up and Sherry was already waiting for us. And we got first month for only $20.

Jo
Review №92

While signing up for a unit was OK, getting my bills is not. My first 2 months statements were never emailed to me. I pay all of my bills, but you must send me a statement. And I prefer snail mail. And further more, when I went to their office the 2nd month to complain, the guy behind the counter told me to come back tomorrow when the regular guy would be in. Very poor customer service from that one.

Je
Review №93

Sherri Phillips is one of the best Storage Managers in the business. She was extremely helpful and made me feel confident about using Storage Mart for my storage needs.

Mi
Review №94

Sherri, has been amazing with helping me and my parents get a storage unit during a transitional time.she made it very easy and convenient, and very professional.

Fl
Review №95

Had a great experience & if I need it again I will return. Great customer service 🙂

Br
Review №96

Called, got the space I wanted, arrived to pay and sign and was greeted by the General Manager. You might think It is just a storage facility, does it really matter I believe it does. Very secure area, next to highway patrol office. Could not be happier.

Th
Review №97

Storage Mart is a clean and reliable facility. Sherri was great to work with!!! Highly recommend!!

Da
Review №98

Sherri was a fun and bubble lady she was really nice.

St
Review №99

Sherri and Carolyn are awesome to work with. The property is looking great!

Mi
Review №100

We were very pleased with the service we received at storage mart, and Sherri was very helpful in every aspect when we moved, I will recommend storage mart to my friends.

Information
100 Comments
4.8 Rating
  • Address:1310 S Enterprise St, Olathe, KS 66061, United States
  • Site:https://storage-mart.com/kansas-city/olathe/66061-south-enterprise?utm_source=google&utm_medium=organic&utm_campaign=Google_LPM_1603
  • Phone:+1 877-601-6927
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • RV storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–3:30pm
  • Sunday:Closed
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