We came in for eye brow threading. I have been there before for threading with no problems. I came to the mall solely to get my eyebrows done today. There was no one in the store front so we knocked on the employee room and the lady was in the backroom and told us to come back in 10 minutes because she was on her break. Instead of waiting, we left and will probably not come back again.

Sangita did a fantastic job on my eyebrows today!!! I also brought in my 1 y/o son, and she was so attentive and kind to him. Very precise work, and very personable. I will be back!

I am a regular here and have never been treated this way before. There’s an older lady that works on Friday nights around 5. I asked her to fix my eyebrows because I wanted it cleaner and she grabbed the mirror from me and tried to do my eyebrows with an attitude. I got up and told her that’s okay and paid. I proceeded to tell her you should fix anything the customer wants you to fix and not be rude about it. Definitely lost a customer

I just wanted a clean up and now im walking around with 2 different shaped eyebrows smh 🤦

Rude employee. Refusing to communicate. Does not acknowledge you when you speak and then after waiting for her to work on two customers she proceeded to tell us she did no other service listed on the price list but threading eyebrows. Very frustrating time wasting experience and my family and I will never be back.

Brow Art 23 of Quail Spring Mall is excellent! I really like their services. The only place I does my eyebrow threading is here and it’s already been 2 years I’m coming to this. The staffs from there make my eyebrows looks amazing and they really do a great job. Also, I think the prices are reasonable here. I’ll definitely go here again & I will obviously recommend my friends and family to choose this eyebrow threading place to get their eyebrow done..

If I could I’d give this place ZERO. I legit have scabs on my eyes where she threaded. Then when I asked her about why they looked uneven she said “it’s normal”Uhm. NO. It’s not normal. I should have just waited to go to where I usually go. The woman I usually go to works inside my local grocery store and charges HALF the price that brow art charges me and does an extraordinary job.I highly recommend anybody who is just very desperate to be patient and go where you usually go. ANYWHERE BUT THIS PLACE. I am not happy with the services here. It’s not worth it.

I asked the lady for her to make them thinner and cleaned up . This was the result . She didn’t trim my eyebrows nor did she pluck them . I’ve had good experiences here before but not this time .

I always go here to get my eyebrows threaded and trimmed. They do such a great job and dont make them too thin.

I would go for eye brows threading only. She used to be good but now she is over confident. She doesnt know how to do bikini line wax. But for money she would do it. And interestingly dhara uses butter knife for waxing. I told her she should use disposable spatula and she should not share with other clients. I think if she is not sure she should not do it. Her staff is not competent as well. I an going to avoid this salon next time.

Not friendly looked up noticed my presence and turned away without saying hello or how may I help you ...did no form of acknowledgement

This was by far the worst experience of my life. Honestly I hope this place goes out of business because their staff is terrible. The lady that did my eyebrows had hands that smelled like literal ass. I think she cleaned her ass and then immediately came out of the bathroom and started touching my face. It was so horrendous to sit there and face brutality. I tipped her nothing because she deserved it. I will never be back after being a customer get for over a year.

So they do eyelash extensions as well. First off when I walked in the lady couldnt even figure out what I was saying . Second Ive never had eyelash extensions but im pretty sure there supposed to be even and cover the WHOLE eyelash length. Also the paper she gave me afterwards said there meant to last a while and not to take them off without a professional. By the time I got home half of the extensions were missing. She also glued half of my right one basically on my eyeball It was superrrrrrr painful. The fact I cant give them 0 stars dissapoints me. NEVER GO HERE.

Worst threadng experience of my life!!! I never write bad reviews but I needed to warn anyone whos willing to go to brow art 23. JUST DONT DO IT. I threaded my chin and first day immediately after I started bleeding on my chin because the girl had cut up my skin with the thread. THEN, days after I broke out in red bumps and pimples ALL OVER my neck and chin. Thats a big red flag that the thread theyre using isnt quality grade thread and theyre leaving it out to be contaminated. Plus the toner was cheap. Now Id rather have a full on beard than this monstrosity. Id rate zero if I could. My skin is 10x worse now than what it was before.

Susmita is the little lady that does my threading for me and she is awesome I wont go anywhere else. I love that place

Good price and they do a good job!😎

The lady who did my eyebrows made them look like distant cousins to each other. On top of that, she was very rude and seemed offended that I wasnt satisfied. They are making a grip doing eyebrows and other services, the least they could do is take into consideration our feelings. I almost got up out the chair acted very ignorantly, but I paid and went on about my day and I will not return to that establishment.

Okay so they also do henna tattoos, and this is my first review ever. THATS HOW AWFUL IT WAS. when we got there she was on facebook on her phone, and she told us to look up a flower we wanted, we picked something relatively simple, and the result literally looked like a kindergartener drew it. no joke the flower petals were lopsided and it was smaller and misplaced on one side. it was horrible. then she proceeded to attempt to scrub it off with alcohol on my leg for 2 full minutes!!! it burned!!! i’m so mad and she actually looked surprised when we said we weren’t going to pay for it. i would post pics but i don’t think google will let me. never go there.

My girl friend didn’t wait long the lady was extremely nice even when dealing with rude customers

The lady here does awsome work!

They always do a great job with my eye brows

This is a nice place to get eyebrows done! I love it!!

Fast threading and tinting for a great price.

Great deal & Great Service ..

They are real fast and friendly

Mediocre service at best