Very professional, place could improve a bit on the will call Parts pick up counter

Very nice group of people! Willing to help however possible.

This place is very hit or miss on the quality and knowledge of the people you deal withIf you find a good person there to work with remember there name so you can ask for them next time. The core department sucks. Dont expect to take in a core and not pay your core deposit. They wont even look at it then. It will be done only after you are gone. I have been trying to avoid there machine field service after I had to spend two days teaching there technician how to troubleshoot a D6 transmission. Supplied him with many of the tools he needed. Then was billed over $4000 for it all. I have found it has been better and cheaper if you buy the ET program and special tools, and service manuals needed. Have any any other company do the work.

Parts side is great, they are so patient and kind to me when I bring my kids in to pick up parts for my husband and not a lot of parts places are patient with kids or women around the city. We rented a backhoe from them a few weeks and our experience for the rental was not as great as the parts department unfortunately. The management side of the rentals was awesome but the rental sales guy we spoke with was terrible. I believe his name was Ivan. He lied about several things to get us to rent the backhoe from him and left out ALOT of very important details about the rental. He ended up making up the contract completely wrong and charged us way too much and they ended up taking out way too much from our bank account and the backhoe was not even the right size that we wanted and that he told us we would be getting. Then, we tried to contact him to fix it, we couldn’t even get ahold of him for a whole week! He kept telling me he would call me back but then he would just blow me off as if I wasn’t important. However, when I finally did get ahold of a manager, Kevin, he was great and fixed everything for us. They ended up correcting everything with our account. The sales guy, Ivan, also lied to his management about what happened and tried to save his own butt and make it look as if it was our fault somehow?? So yes, they corrected the problem and the management was great but I would be very hesitant about renting from them again. We will definitely buy parts there but that sales guy ruined us wanting to rent from them again. He was extremely shady and seemed to say whatever you wanted to hear to get you to rent from him and then when everything got all messed up he was nowhere to be found and didn’t care about us anymore. I don’t know if they get commission from renting something out but if they do they may want to rethink that because it seems as if the sales guys have gotten greedy and shady and just trying to make their money however they can. This is an honest opinion and review about how I feel about the situation after everything is said and done.

Great place for a wide variety heavy equipment very competitive rates for brand new equipment

Easy in and out heavy equipment rental, especially if you reserve in advance.

Great help, I had an old hydraulic hose rebuilt they were very friendly & helpful.

Top notch. People and they treat there customers top notch!

See Frank Ashcroft very good person will help you with anything

Im a future retiree of this company. I just havent applied yet.

Great service. Excellent equipment

Great technicians. Veary helpful!

Once you get cat savvy its in and out

Yard operator damage my trailer during unloading.

Best high quality rental equipment

Great place to work!

If you got the money that got the machine

Great folks to work with

All services for all cat products.

To busy

Sad

Pricey