Our family recently encountered significant mold growing in student housing. Joe S. returned our call when we reached out in a panic on move-in Saturday. He was extremely professional, informative, and gave us direction on how to proceed. Although he could not perform the needed remediation due to it being the universitys choice of service provider, he provided exceptional customer service. I would not hesitate to contact him for any water, mold, or fire restoration or Covid sanitation due to his expertise, integrity, availability and follow-up.

Joe and his crew were very efficient and dismantled the built in vanity in such a manner that it could be put back together with minimal amount of damage. Water damaged drywall and insulation was removed and the wood framing was dried out to prevent mold buildup. Very pleased with their work and professionalism.

Joe and the team really came through and helped us in our time of need. We had no idea about the process of restoration after our home flooded. But Joe and Joe came to us, and reassured us that our home would be taken care of, and they delivered! I’m forever thankful!

Joe and his team impressively got out to us through awful weather and road conditions on the same day our pipe burst, and worked hard as they juggled several other jobs to get us taken care of. They were thorough, honest, and up-front through the process and we were very thankful to have them!

Joe and his team where very Honest and to the point, very professional they came to remove drywall and mold and I was still able to run my business while they worked

Nice guys that showed up and did a great and fast job

911 Restoration Oklahoma City came and sanitized two of our locations in Mooreland, OK for Covid-19. Because we are a not for profit the owner, Mike, was gracious enough to provide this services as a donation for the health and safety of our staff and the adolescent girls we serve in our residential treatment program.The OKC team, Joe and Joe, were prompt, professional and an overall delight to work with. The entire Restoration team was amazing working with us regarding our strictly enforced HIPAA policies and time frames to ensure our clients could have a close to routine day.We would highly recommended 911 Restoration OKC to any corporation or individual seeking restoration or sanitation services.Thank you again for your hard work. Our entire team appreciates you all!Tammie SmithOwner and Founder of WHRHope SmithAssistant Director of WHREmily LammieDevelopment Director of WHR

Theyre awesome!

The guys were professional and kind.

A toilet connection broke at about 10pm on a Wed. nightflooding 4 rooms in our home.We called 911 Restoration because of the stated 45 minute response time.Joe Spence and his assistant showed up at our door about one hour later and stayed until two in the morning to remove the standing water and set up their drying equipment. They were back the next morning to remove the carpets and pads[ per our request ] and completed the remediation in two days using their equipment over 5 nights to dry our baseboards and floors. We were very satisfied with their work.Joe made some helpful suggestions and they were easy to work with. We would use them again if we ever need their type of service again.

Was not professional at all or informing enough. Took at least 2 weeks to get the estimate and half the work that needed done wasnt listed. Wouldnt refer anyone to the business. Sorry but true.

Great

Joe and his crew were phenomenal. Our house flooded due to a waterline break. They were here 4 hours after we called them. Joe made sure to explain the process and keep us updated. Him and his crew were always here when they said they would be, worked very efficiently and professionally and did a fantastic job. They even completed their work sooner than they estimated. Joe has also made sure everything is taken ccarre of on the insurance side of things. Fantastic company, fantastic crew. Id give them 10 stars if that was an option.