I had an appointment and the team was quite prompt in assisting me when I arrived. I waited for my oil change and maintenance inspection. The waiting area was quite nice with TV, comfy seats, charging station, and refreshments. The oil and filter change was $30 less than my local quick stop. They were fast and even washed my car! They printed out the inspection and made recommendations. The information was also emailed to me. I appreciate the service provided. Special acknowledgment of Matt, who greeted me and kept me informed.

Nothing but professional, fantastic service from Matt especially, as well as the rest of the Bob Moore INFINITY Service team.They definitely went above and beyond with our recent visit. The service department here would honestly be a major reason to buy another Infinity.Best in town!

This is the Best Auto Dealership from which I have ever purchased a vehicle. We desperately needed a car. My Sales Representative Jason assisted me in finding the used car meeting our needs. Their SUV was the cleanest Car and Best maintained car we saw in two weeks. Bob Moore Infiniti was priced lower than all the other vehicles in the same class and condition. We found the passenger seat was not working to adjust forward or backwards. Jason had the service department evaluate the seat and decided to replace the whole assembly. They also provided a loaner car for the weekend. They gave us a full tank in the loaner and our purchased vehicle. Everyone we met was exceptional. This is the first place I will visit when I need to make my next auto purchase. Thank You Jason!

This was my first service since purchasing the car. There were a number of complications with what all was needed and the service advisor and service team were awesome. They gave me a loaner to use while my car was being looked after and they did exactly what they said they would do. No one wants their car to be worked on; but this service team was tops.

Great Service!!!!!!! These guys are the best at what they do…….. Great costumer service always letting you know the progression on the status of your vehicle. Reggie constantly let me know when my vehicle would be ready and even requested me a loaner car so that I didn’t have to wait at the service department while my car was being repaired. If you want great service on your vehicle take your car to the Bob Moore Group and if you want someone who constantly let you know the status of your car ask for Reggie.

Our salesperson was very knowledgeable of the product she was selling. I was very happy with the price. I fully expected a much higher price when we sat down in the finance office. I would highly recommend Bob Moore

Received great service. On time. Precise. Great customer service.

Very professional. I was traveling fro out of state. They worked me in, fixed the issue, got me on the road with quality service. They even washed the car without me asking for it and provided a video of a multi-point inspection on top of fixing the known issue. Makes me wish I lived in Oklahoma!

They made the car buying process quick and hassle free. I feel I was treated very fairly and well. Would highly recommend purchasing a vehicle from this dealer! Nick is great!

Our sales representative Jason did an excellent job helping us made the decision to purchase out new Q50 with his knowledge of the vehicle, and the dealerships service programs when maintenance is necessary. Jason was very professional and helpful during the process making sure all our questions were answered.

I had a surprisingly pleasant experience with this car purchase. I didnt feel like they were trying to rip me off, which is always good haha. From the salesmen, to finance, to management, very nice fair people. I would recommend my friends and family to this dealership hands down! Also really shocked me with how low of an interest rate finance was able to snag for me. Awesome place!

I recently bought a car from here. Chandler salesman was wonderful to work with as I never felt pressured like I have in the past and he made us laugh too. I felt comfortable! I highly recommend him as your sales person! All the crew at Bob Moore Infiniti were great to work with!

I telephoned and spoke with Jesse. I told him I wanted to test drive a car on Friday. He said he would make sure it was there when I got there so I could test drive it. He also told me to ask for Jacqueline. The car was there when I got there I test drove it they were very very helpful. I bought the car. Just Seiyu took care of us as far as paperwork was concerned. It was the most simple and easiest time I have ever had purchasing a car. I highly recommend Bob Moore dealerships.

The service was great! Even though 5 customers showed up at the same exact time (me being the fifth) I was in my loaner vehicle and on my way in about 15-20 minutes.

Jason was the best! I will never go to another dealership. My husband is very Ill, they had us in and out in 25 minutes. Jason actually cares about his clients! Everyone that works there is 💯! If you are looking Jason is going to do the best for you!Thankful to you Jason!

Tired of hearing everything that Needs to be addressed, its not under warranty... the car was misrepresented to me when I purchased it... was told by your collision center, the vehicle should have been totaled not sold... had to have the alignment done 5 times now to finally get it right... my tires are a damaged, which I have tire and rim protection and was told tires are not covered on my EXTENDED warranty.... I have issues in the interior that I was told would be covered by this warranty and service dept. Favorite phrase is....its not covered that normal wear and tear.... glad I am paying for something that can never be used....

I experienced wonderful customer service and will definitely be back!!

Fast, easy and no pressure sales. Jacqueline and Jesse went beyond expectations in repairing cosmetic issues. Highly recommend them and Bob Moore Infiniti.

Purchasing a vehicle was stress free unlike other dealerships weve looked at. My husband called and made an appointment. They had the vehicle we were interested in waiting up front. The staff was attentive and friendly. Financing wasnt a drawn out. Super happy with our purchase. We will for sure be looking at Bob Moore next time we are purchasing a vehicle.

We purchased 2 vehicles from Bob Moore Infinity, our experience was the best we have ever had while buying a car. Our salesman Nick went out of his way to walk us through the complete process, David in the finance department continued this excellent service. Thank you both and the entire staff at Bob Moore Infinity!!!

I had emailed to inquire about the vehicle and was answered and then called and gave my trade in information and was told what the value would be and then the financing part began and we agreed on a payment and set up a day and time to go look at it. We got there, test drove it, was shown things about it and then started the paperwork. Everything we talked about and agreed on was the same which surprised me because I had been through this experience before and things changed so I was highly impressed and so happy. I love the vehicle more than I already did and am so happy I inquired about it. Thank you Bob Moore Infiniti and Chandler and Josiah!

I applaud this Infiniti dealership for making my used car purchase as easy & effortless as possible. Jacqueline was my salesperson and was attentive to all my needs. I would definitely recommend this dealership.

Excellent, kind, fast. Told me what they recommend then left it at that.... not pushy at all.

I have had the best experience with Reggie as my service advisor. He always takes the time to explain the service needed and get me a loaner car. I stopped in without an appointment to get help with a battery in my remote fob. He replaced my battery and had me back on the road in time to make it to work on time. Great customer service... Thank you Bob Moore for your service advisor Reggie.

Our experience with Bob Moore INFINITY was a great one. We had an issue with our used infinity and brought to them for service. Initial repair and overview of service was appropriate and appreciated. No pressure was given to the recommended service items. After original repair they encountered another deeper issue and that was addressed on our behalf with warranty that we had in place. They showed us they were on our side to make our car as good as they could and take care of us. Very pleased and would recommend.

Bought a new SUV from Bob Moore. It was to say the easiest, friendliest, and most helpful car buying experience we have ever had. The staff was incredibly helpful, we will be back to buy in the future. It’s just a short drive down the turnpike from Tulsa. Great job Bob Moore team!

Great customer service. The waiting room is very nice!

We went to Bob Moore Infinity in Oklahoma City. We had contacted them via internet first and had contact shortly after by our sales person, Jason. He was excited and very helpful to us. He was able to guide us in the buying process and put us in touch with the finance office immediately. We verbally agreed over the purchase. The next day we flew to OKC and we were greeted by Jason. They made us feel very welcome, showed us the Infinity QX80 we had bought, gave us a tutorial over the display panel, mirrors, storage, audio, and more.When we went back inside they were quick about having us sign our documents. Jason personalized everything for our visit. We were so impressed by the treatment we received!

Quick amazing service! I dread being without my vehicle but they made me feel like it was in good hands when I left and it was!

First class all of the way! From Justin first taking my call and setting me up with Chandler to show me the vehicle and answering all my questions with great patience. Even the financing the financing was First Class and quick by Josiah. Excellent experience

Josh took care of me at the service department and was tremendously helpful! He explained everything very well and took care of the problem I was having. Thank you!

Our car had to be towed in because the brakes went out on our QX50 that we purchased six months ago. Reggie in the service dept. called to inform me that it needed a new master cylinder, the repairs were made, I ask if they could have the car delivered to a south dealership in south west okc or the Cadillac dealership in Norman so we would not have to make the long drive, after checking Reggie said it would be next month before someone could get it to one of the other dealerships. We are 73 and 74 years young and really do not care for the long drive on the interstate, very disappointed that you could not offer better service.I have been a long time customer of Bob Moore and always very pleased but not this time, very unhappy customer.I cannot believe that a automobile of only two years old would have a bad master cylinder, Reggie told me that it could have been worn from the factory and after it got several miles it just was worn out, that story does not even make sense.Anyway not one of my/our better experiences with Bob Moore. The QX50 will be for sale as I worry what else will go wrong with it.

They did a great job and completed service in a very professional manner.Reggie explained the service needed and provided a time that was convenient for me.

Great experience from beginning to end. No pressure and good people. Jacqueline was friendly and easy to work with. I would purchase a car from them in the future.

Jacqueline was excellent. She was easy to work with and made the whole process run smoothly. She explained the inner workings of the car and made the car buying enjoyable, which isn’t always the case at many places.

Sales staff were professional, low pressure, helpful and friendly. The vehicle was exactly as advertised and the transaction was easy.

Excellent job as always! They are helpful, courteous and always go above and beyond.

Reggie is awesome—he always takes great care of me !!

Amazing customer service! We’ve had a couple of bad experiences with other dealerships so coming into Bob Moore was a game changer. Jacqueline was amazing as well as the rest of the team. Very friendly and professional. We are in love with our SUV and whenever we get a new car we will definitely give the team a call!

Everyone is ALWAYS nice, professional and respectful. I will be returning to purchase my next vehicle from Bob Moore Infinite to continue this experience.

Jacqueline E. assisted me in my purchase at Bob Moore Infinity. She made the entire process smooth and easy. Super friendly and sweet. I would highly recommend her!

Excellent service as always. Reggie keeps you informed and provides you with top notched customer service. Keep up the great work!

Reggie in Service is awesome! He is honest and genuinely wants to help you. I’m a loyal customer of Bob Moore INFINITI!

This was by far one of the nicest, professional and fastest dealerships I’ve ever used. The transaction went very smooth. The salesman and finance manger were both awesome.I will definitely return for future purchases.

We had a really good experience. We workered with Chaner, Jesse, and Josiah and they all worked with us to make sure we left with the car we wanted for the price we wanted. During our decision process they always allowed mt wife and I to discuss and we didnt feel rushed. We would definitely work with this cat dealership again.

Always helpful and do their best to understand and repair any issues will my vehicle. I appreciate their commitment to customer satisfaction.

Jacquelyn was an amazing sales person. She was very informative and did not pressure us whatsoever. Everyone was kind and helpful from the sales manager to the finance department. I was not looking forward to buying a car but we had a great experience.

Very professional, very friendly and easy to work with. Took great care of us and actually got us in and out fairly quickly. Was the most pleasant smooth experience I’ve ever had buying a vehicle. Hope the service department is as awesome as the sales dept. Great experience overall!

Extremely easy to work with, Matt was extremely helpful and knowledgeable.

The service managers were polite and attentive. My car was finished on time. My loaner car was ready.

Quick and clear communication. Reggie is great to work with!

They sent a video explaining what all they saw and why it needed repaired/replaced. The prices seemed high, but I’m also ignorant of how much the repairs I had should cost. I searched some of the repair costs and it seemed like they were charging near the high end of a repair but still within the expected costs. Seems logical for an Infiniti to be near the higher end of the spectrum anyway so all seems fair to me. Super friendly service as well and the loaner car they set me up with was one of the nicest cars I’ve driven.

So helpful and thoughtful. I will definitely be back to have my car serviced for any issues in the future.

One of the best! If not the best experience I have had with a dealership service department! Most places try to add on extra items that you don’t need or say that something is wrong that really isn’t. I literally got a video in detail of what needed to be fixed! Overall great experience!

So far so good. Only had my car 3 days. Everyone we have worked with have been very professional and helpful.

Over the last 30 years my wife and I have owned more vehicles than I care to admit. This week we had my wife’s Infinity QX-30’s first service at Bob Moore Infinity. This was 100% the best vehicle Service experience I’ve ever had. The texts keeping me informed of the progress were great. Their waiting area, maintenance bays and entire facility was spot less. GREAT JOB Bob Moore Infinity.

I dropped my car off at 8am. Did not hear from anyone until I reached out to them at 3pm. Was told it hadn’t been worked on. When I still didn’t hear from them I informed them I’d pick up my car at 545, 15 minutes before they closed. At 540 I get a text they just started working on my car. UNACCEPTABLE. When I got there the service department said “sorry, I have no excuse.” Didn’t try to right the situation or offer any reasonable reason why they wasted my entire day. The fact that they thought they could rush through working on it 5 minutes before I planned on getting, and even think about charging me is ridiculous Now I have to find another place to service my car on and spend another day without my car. TERRIBLE COMMUNICATION and SERVICE.

The service advisor was OK everything was fine up until it was time for me to get my car. I just came in for a simple oil change. When I got in my car my car smell like oil I thought maybe it was on his shoes or something. I drove off and the car started smoking I looked up on the hood and there was oil all over my engine. I am I Immediately called the service advisor he said that they put the oil in with a oil gun OK that’s fine, but why is it all over my engine he didn’t have a response. “I’m Very disappointing” Granite I never leave messages on these sites for reviews but today I felt like this was something that needed to be addressed. If you take your vehicle there You better make sure that the technician is in a good mood and doesn’t put oil all over your engine!

They are so helpful. They have amazing service.

Things were really great until after purchasing the vehicle. Unfortunately the day we purchased the vehicle, the technician to do the certified pre-owned inspection was not working. Dealership provided a loaner and said it would be ready the next day - which is understandable. Later the next day we did not receive a call so I contacted our salesperson and the dealership. Found out it still wasn’t ready and would be the next day. Wednesday I didn’t receive any communication on it and had to contact them again. Finally was able to pick up later that afternoon but the car wasn’t as clean as other new purchases I have received in the past (foot prints in all doors, tires not cleaned, etc.) - I assume they were working to get it to us quickly since I had called multiple times. Lastly the 2nd key fob could not be found even though the key ring says 1/2 keys. Overall I feel like the customer service leading up to the sale was great, but after that it could use some work (better communication). We do love the vehicle we purchased!

Reggie went above and beyond on his customer service. He got my vehicle in and out in a timely matter which was much appreciated so that I was able to pick my kids up from school. He went over everything with me in detail and made sure my vehicle was washed and cleaned well. Last time I had my oil change my vehicle was not washed and they did not have my vehicle ready when they said. Reggie took care of me and I appreciate all he did in taking care of his customers.

We had a great experience. Jacqueline was awesome to work with.

Overall experience was good. Advisor took care of my needs and was a big help. I was expecting everything on the repair sheet to be covered by warranty and ended up with a big bill. But that was my mistake but wish the details were explained better.

First time using this Service Center and I have to say they where great! Very nice and the technology they use is Fabulous!

First time ever traveling through Oklahoma City, I am sidelined by a snowstorm & car issues. Reggie in Auto Services went above & beyond to not only return heat to my vehicle, but had me in and out in a few hours so I could make it safely back to my hotel. Great customer service- I highly recommend - I love Oklahoma!

I went to take care of my airbag recall. The service people were very friendly and professional. It only took an hour and fifteen minutes. The waiting room was spacious and lovely, and they have a really nice coffee machine; I had a nice double cappuccino.

They are always very courteous when I call them and when I arrive. They tell me exactly what they’re going to do. I waited while I got my oil changed and it was even ready sooner than they had anticipated. It’s a very pleasant place to wait also.

Found the car I liked online, was in and out super easy, my salesman was also super nice and helpful.

Reggie, at Bob Moore Infiniti Service Dept, is great to work with. He does everything he can to make your experience pleasant & convening for you.

My service tech kept me updated on all of the items that needed to be repaired. I had some unexpected items come up and was advised on exact cost. A loaner was provided to me as well. I really liked that I was able to pay my bill using an electronic link.Great service!!!

Reggie was very friendly, helpful and professional. He took care of my issue and worked with my schedule so that I didn’t miss any of my already scheduled appointments. Was very pleased!!

Received awesome customer service . Reggie Addington,in the service dept was very professional and friendly . Kept me informed through the whole service process for the recall on the air bags in my car.

I always have a good experience when dealing with Bob Moore Infinity. I really like that I deal with the same technician each time. Matt is great.

As usual, Reggie took care of me and got my issues fixed in a timely manner and was very courteous. Nice car they let me drive as well. Thanks Reggie!!

We had the pleasure of working with Chandler and the rest of the team to find the perfect family vehicle for us. We love our new QX 80. Chandler went above and beyond to ensure our new suv checked everything in our wishlist. We will certainly be coming back!

Ahmad and the Bob Moore Infiniti team did a top notch job getting me the financing terms and meeting my requirements on a used q50. Was only there for a couple of hours from test drive to finish and couldn’t be happier with them. Ended up needing a second key made and brought it to service 2 days later and Reggie did a great job communicating a warranty issue they found with my new purchase and getting it taken care of. I felt welcomed the entire time even though i hadnt stepped foot in this dealership since 2011. Great job Ahmad/Reggie and the Bob Moore team, 10/10 highly recommend

Its always a good experience! They guys are amazing.

Easy to schedule and excellent service done well.

AMAZING SERVICE, JOSH IS THE BEST!

Very professional and fast. They got my vehicle serviced and detailed in one day and provided me with a courtesy vehicle while they worked on mine. Definitely recommend them.

Quick, no nonsense transaction.

From the kind and friendly greeting to the appreciative good bye. The service by the staff at Bob Moore is top notch.

Josh Clift, service advisor, and the service technician at Bob Moore Infiniti in Edmond, Okla. solved a year long issue with my QX 56 sporatically not starting. From the very start, Josh listened as I explained the issue and provided test results of my battery, alternator and starter. He kept me informed periodically during two days the diagnoses and work required. They solved the issue under the Infiniti service warranty program so there was no cost to me.

Fast service. Excellent service. Has a great experience. Except the fact they scratched my car 😭. Other than that great!!

Matt was so awesome to work with on my Infiniti. He was so sweet, he waited 5 minutes after closing for me because traffic was bad. The only place I would take my Infiniti to be worked on!!!

Upon entering service bay, greeted and quickly escorted to service desk, where Reggie filled out information and quickly moved vehicle to service dept. The entire area was clean & tidy. Very appreciative to get me out the door in a timely manner.

I recently took my vehicle in to get an issue fixed. Explained the issues to the service advisor and left my vehicle for them to fix the issue. I reached out on multiple occasions on the first day to get an update to find out that they didn’t even start to look at my vehicle until after being there for 7 hours. I was contacted the next day in the afternoon that our vehicle was done. We literally got in the car to leave and the issue was still present. After talking to not only the service advisor, the service tech and the GM, we left with the issue still there. They could not explain what the issue was except that it was due to my phone. VERY DISAPPOINTING!!!I made an appointment at another Infiniti dealership the next week and it was a total different experience. They were able to fix my car in less than 3 hours!!!!

Bob Moore Infiniti is absolutely the best! The service department is one of the best places I have ever received service repairs. The whole staff is absolutely the best and the manager is super nice and respectful!

Great customer service. The sales process was quick and easy with no pressure involved. One of the best car buying experiences I’ve had. If you get a chance call Ahmad!

Reggie is an amazing service advisor. It’s great to have someone you can trust.

Excellent customer service skills. Pleasant workers. Reggie was very helpful and attentive.

Service department was outstanding! Friendly and fast and got me in and out in about 30 minutes.

Great place to purchase a vehicle simply and smoothly management was not pushy or rude, and very great quality vehicles in both new and used!

Bought my first car his. Got a gorgeous blue, 2017 Honda HR-V and I loooove it. Everyone was super nice and patient with me having no idea what I sas doing. XP And financing was pretty easy and painless.

I had a great experience with Bob Moore Infiniti’s service center. I had an appointment within a week and they repaired my car within a couple days. Everyone was so nice and friendly and communicated with me throughout the whole process. Special thanks to Matt and Reggie! Great customer service guys!

I am continually impressed with the communication and level of service we receive at Bob Moore Infiniti. From loaner vehicles, great service, friendly team and the overall communication through phone and text, we are so grateful. They do what they say they will do and more. Thank you!!

Always friendly and professional.

Excellent selection, no pressure! This is the 3rd Infinity I have purchased from Bob Moore and I wouldn’t go anywhere else. Logan Williams was a very informative salesman, he really knew all the features and how they function on every model we looked at. They offered above KBB on our trade. Don’t waste your time and money anywhere else.

Great customer service.

A very good visit, they took great care of my vehicle.