The technician who came out for the estimate was honest. He told me that since the ductwork was not attached with screws there was a potential the tape would not to hold and if the ducts detached they would need reconnecting which would be an additional charge if I had them do it. The technician also looked in a vent and did not see a build up of dust and so I felt it best to hold off on cleaning at this time but I will be happy to use them in the future.
Weve used Interstate as long as weve lived in our house for tune-ups and minor repairs, but it came time to replace our AC unit this week. Jake came to our home to give us an estimate on a new unit. He was thorough in explaining the pros and cons of each model and helped us come to a decision we were comfortable with. Mario and Jeremiah came to install the new system a few days later and I cant say enough good things about them. They were thorough in explaining everything,, fun to talk with, and the job was done ahead of schedule. I wouldnt want to work with another company for our home comfort needs! Everyone that weve interacted with from Interstate has been great. Thank you all for taking care of us year after year.
Mario and Jeremiah came to my grandmothers house to install a new unit on her home. They were both very professional and very attentive to her questions on how to work her new unit. They were done in a day and the install looked great. They made sure the unit was functioning properly before they left and walked her through how to change her filters and the best place to buy filters. I would recommend this company to anyone looking for a new unit or just maintenance. Great group of people!
Mike was the absolute most professional and relatable tech I have every worked with. He was able to explain what went wrong and how he was going to be able to get it up and running today for me and my family. I don’t care even I could have saved a few bucks going somewhere else because it’s a skill I don’t have that he was able to do. Bottom line is Mike is an awesome tech and guy who if I have any issues in the future I’m calling and requesting him. People make a huge difference when it comes to service and he was outstanding.
Interstate has forever been great with us! They are always ready to do the little things to make the experience far above good! They are honest and extremely personable. They listen! We had used them way back in 2007 when Ki (Owner) was still running service calls. He personafize what you would like in any service person and you can see that the quality and in their own league type service has been passed on into his technicians. If you need fair minded and GREAT HVAC service you wont go wrong with Interstate!
Nothing but great things to say about my experience with my local Interstate team. Quickest response time Ive experienced for service. Great communication, on time, competitive prices.Jeremiah and Mario were very professional, on time, took pride in their work and cleaned up very well after themselves.I would highly suggest giving them a shot
Joseph Jake was very professional and was able to fix our system fast. He cares about his customers, and so does everyone else at Interstate. They know their stuff and they care about people. I recommend using them for any HVAC issues. Their prices are very reasonable to boot. Great people. Thank you so much for your help!
I was very impressed on the kindness of Mike. I thought he was very thoughtful and kind and very knowledgeable about his job. I really appreciate Mike taking the time to explain about the small situation with the hole he repair around my system. Its so nice to see a company with pleasant caring and nice employees. Thanks for your kind service Mike.
Jake was awesome! Explained everything in detail as to the process, time lines, benefits, provided recommendations to which system will work best for my house and things to consider when making my decision!
Super fast service! Our A/C had stopped working and they were able to have someone come out on the same day! Our tech was Issac James and he did and outstanding job not only in fixing our A/C right away, but also answering all of our questions. We look forward to seeing him again in November for our maintenance check.
I called about my A/C issue and an hour later the technician was at the house. Mike was the technician that came out to look at our A/C. He was very thorough and he explained everything to me in terms that I could understand. I also learned a lot from him on A/C maintenance as I am a new homeowner. This was one of the best services I have had. The positive reviews are really legit and if you are on the fence about what A/C company to choose, Ill let you know they are really good, great customer service and also have good pricing. I will be returning to them for all my A/C issues.
Jake came out and recharged the cooling system in my home. He was very nice, patient and professional... I just called them to schedule me, to replace my entire heating and cooling system. He explained all of my financing options and it seems that they have great financing plans. Lets Roll... Im ready to get started. :)
Chris was prompt, courteous, and very professional. He diagnosed the issue and gave us detailed information to make the best informed decision. I would recommend him and this company to anyone with HVAC issues.
Can’t get any better than Isaac and the other young man who came to run new coolant lines and service my HVAC! Took time to explain needed repairs, what they completed, worked hard and efficient to get the job done. I will never call another company if I ever have the need again!
Jason is extremely thorough and knowledgeable. Efficient worker and professional coordinating schedules and deadlines. Explains what is being accomplished and repaired. Plus he is polite.!
We had to wait a few days before they could get a Carrier a/c/unit in, but they showed up when they said they would and even came a few hours early. Technicians, Jeremiah and Mario explained everything we felt we needed to know about the installation and worked non-stop in 95+ degree heat to it done.Isaac, our contact who set up our initial contract was a zero-pressure pro. I will mention the, the price of the unit we got was $1,300.00 less then a quote we got from another company for a comparable unit of a different brand, so we also felt we got a great deal.The only bummers were that when we finally did the install two months after we got the quote from Interstate, Isaac told us the price had gone up a little and that the amount we paid for the initial service call would not go toward our new unit and installation cost, but we still feel like we got a good value.Highly recommend.
Rodney was great! He came to do a tune up and identified problems NUMEROUS other companies failed to noticed. He told my fiancé what needed to be done to fix it. My old AC unit has never worked so well or cooled my house this fast.
Jake was professional and courteous. He clearly explained his findings, and repaired the AC as he determined. I appreciated most the quick response to our call. Thank you!
Called and they came out same day! Megan the phone tech was so nice and professional. The tech that came out was on time and very professional. Highly recommend this place!
Love Interstate Heating & Air. I use them for my commercial property and home.They always call ahead of time before they arrive on site. Service is fast and simple. Their technician Isaac was super helpful and answered any questions I had.Would recommend Interstate to any friends or family.
Mark was professional and efficient. Got along with our rambunctious dog. Twice yearly maintenance helps keep problems at bay. Also, Office staff is always courteous and professional.
AC was leaking water from pipe. Was advised by Interstate to call a plumber. Service call was free. I appreciated an honest assessment.
Mr Kring was very professional and compassionate. He showed up and had our air working in about 20 minutes. My wife is recovering from surgery so may GOD richly bless your company and Mr Kring. Thank you.
We always have EXCELLENT service with Interstate Heat And Air.
Mike was very attentive and quick with the installation of our new motor! Was extremely friendly and professional!
Chris was very knowledgeable and extremely helpful. He checked my system out from top to bottom, and answered all of my questions. Would highly recommend Interstate Heating and Air.
Responded quickly.. Very friendly and informative. Showed me all the readings on my AC unit and explained what needed to be done to fix it.
Service technician was very helpful and gave us advice without pressure. We are very likely to use your service from now on
One thing I like about this business is they have a lot of veterans working for them. We have them come out for maintenance and it has usually been prior military service people that have come out. Always polite, professional, and always nice to talk to a fellow veteran...doesnt matter what branch!
Called the first company with the best reviews on google. Now i can understand why they have rave reviews. My AC went out so I called for service. The customer service rep was very helpful!I was given an ETA of 5-7. So i assumed he would show up at 8:30, that seems to be standard with in home services lol. NOT Interstate. He showed up at 5:30ish. WOW.Not only that, but he was able to fix it within 30 minutes....Cost was standard, no surprise fees. Definitely saving these guys for future use.Service techs name was Jason B. The phone reps name was Brittany. Please thank them for exceptional service!
Kianoosh was very polite and respectful. He wore mask and shoe booties when inside the house. He did outstanding job cleaned our dryer vent and showed all the lint that came out of it. He cleaned up once the job was complete and put the dryer back into place. We appreciate very much that he did that. I will definitely use them again and probably use interstate heat and air for a/c and furnace tuneup once my contract ends with another company. Very impressed. Thank you
Their friendly staff and excellent service are what set them apart in my book. They have me on a regular maintenance schedule and I like how they remind me when it is time to have my unit serviced. Im too busy to remember everything and having them send me little reminders, is a blessing. And I love how they remember my name every time I call them, theyre the best!
Very courteous and professional! Isaac came out to give us an estimate on a new air conditioning system. He was very thorough and detailed.
Got a new AC unit installed last Saturday. By Thursday it was not cooling. They came out Friday and said the part they needed wasnt available and theyd be back Monday.I was disappointed, but Jake reached out to me to try to make it right. He explained they couldnt get the part from the manufacturer since it was the weekend and was very concerned about my frustration. I appreciated his concern and compassion.
Kianoosh was very professional and polite. Explained everything that was going on and gave options. He is very knowledgeable and I can tell that he takes pride in his work.
Thank you Jake Kring. You made this experience very easy for us. Jake gave us an estimate and there were no surprises with the billing or installation. He was very knowledgeable, explained our options and answered all the questions we had. We were also very impressed with our installation team. Jason, Mario & Jeremiah were all fantastic. They worked so hard and got the job done on time. They were very professional, cleaned everything up and took the time to explain the system to us. Thank you guys for all your hard work and for doing such a great job! We would certainly recommend Interstate Heating & Air Conditioning.
Very courteous and professional! Austin was nice and knowledgeable, he explained everything! The service was excellent. Thank you
Very professional and friendly technician. Helped us understand more about our system. Highly recommend him.
Very transparent and super nice. Went over all the issues I asked about and explained in a understandable way.
The technician was knowledgeable and explained what the united needed at the time and what it would need at a later date. Although I called on a holiday weekend, he returned early in the morning on the 4th of July to get my AC unit operational.
We have been using another heat and air company but never could get issues with our heat pump resolved. We switched over to Interstate and have been so impressed with their thorough knowledge and workmanship. We were literally throwing money out the window with the other company. I am a loyal customer and Interstate just won my loyalty. Highly recommend for anyone with a heat pump, they know what they’re doing. Also recommend in general, they are always on time or early and very professional. Check them out.
Jason Brown provided my annual A/C maintenance service. He was very professional, polite, friendly, and explained everything in detail. I really appreciated that. I hope he returns this fall for my heating maintenance service.
Our unit was freezing up would not cool the house. Called on Saturday to schedule an appointment through their off hours service. First thing Monday morning, the local office called to confirm the appointment for the next day. A couple hours later, they called and offered me a slot that same day due a cancellation. The technician was very polite and knowledgeable. We are now in a maintenence program package and could not have been happier with Interstate Heating & Air Conditioning!
They take calls 24 hours, my window was this morning 8-10am, at 8:09 I got a call Austin was on his way and he arrived shortly after. He was courteous and professional, explained what happened and gave me a price estimate so I did t have to wait an hour to find out the damage. Highly recommend.
Awesome service. They communicate with you as to what is going on if they are late or cant make it and also inform you of anything wrong with your system so you can make an informed decision.⭐⭐⭐⭐⭐
Technicians answered all my questions, they were on time, cleaned up after themselves, Im very happy with the work they did.They now have a new customer !!! Great job to the pros at Interstate
The Rep that came out was very friendly and Informative. He answered all my questions and put my mind at ease!!
Technician was quickly able to identify the issue. Unfortunately it was quite expensive.Repair: Cleaned the drain pipeCost: $89 for the call out, $129 (Yes! $129!) to clean out the pipe.Total Cost: $218
Issac and Jason were both professional and completed the job as they have projected. My system is working better than before. I highly recommend these two if requiring duct and air-conditioning work
Everything was fine. Rod showed up on time & was professional & efficient
Mario and Jeremiah were excellent during our install. They were knowledgeable, curtious, and professional. They both answered all of our questions and displayed exceptional customer service!
Mike Tabor is great. Always happy with the service from Interstate Heating & Air Conditioning!
Called on short notice with AC troubles and a tech was sent within the day. Jake was professional and accommodating, taking time to explain what he was doing to test our equipment and why.
We will use Interstate from here on out. We had a second opinion on an HVAC unit installed by a local business and to say the work and was poor is an understatement. Fortunately, Interstate is everything, for the better, than what were were getting.
We have used Interstate Heating & Air for many years. From maintenance to a whole new unit several years ago. They are always prompt and professional.
Mike is a real pro. He took care of my A/C in a timely manner.It was a pleasure to meet him and do business with Interstate. They will be my A/C company from now on.
The technician, Jason, was courteous, friendly, and professional. He performed the annual check-up on my a/c unit. Afterwards, he told me the ideal specs for my unit and then the actual specs., He left me feeling confident in the reliability of my unit. I was also impressed that Jason informed me that he is fully vaccinated for Covid before he entered my house. That was very comforting information to know.
6/7/21 - The 18-year-old unit that came with our house stopped blowing cool air, it has been cool this year - but hot temps were forecast for the week and we were dreading spending days in a hot house while waiting for an appointment. To our relief Amanda at Interstate told us when we called at 8am we could get a same-day appointment!Isaac arrived promptly asked about symptoms and quickly identified the problem. Instead of trying to hard-sell us on a new unit or a really expensive repair he just replaced the capacitor and got the a/c blowing cool air for a few Benjamins (yay!)When we asked for it he did give us a few price estimates to put in a replacement system so we can start budgeting and be ready for that eventually.Thanks Isaac, we appreciate your help!6/1/21 - We needed a unit for a small apartment we are completing behind our house, Interstate scheduled the installation for June 1, the two installers for the minisplit were Jeremiah and Mario. They arrived on time and they got right to work putting in the unit. We even changed our mind from our original decision to put the exterior part of the unit up on a stand and they handled the change with a good attitude and even were kind to our son (9) who had many, many questions. The unit is in place and looks great and best of all is keeping the place comfortable for our guests, soon to arrive. Thanks Jeremiah and Mario, we appreciate all your hard work and the great attitudes!
Mike AC repair Technician was very sincere and honest, he took the time to explain everything and was very respectful and understanding.
Excellent experience. Amanda was awesome about keeping me in the loop throughout the process, Jake was helpful and informative during the quote appointment, and Jeremiah and Mario were friendly, efficient, and took great care during installation. Thank you, team!! ❤️❤️
Came out to help us ASAP even though it was already pretty late and fixed our issue quickly, very knowledgeable and friendly tech!
Joseph was very respectful and professional. While he explained everything very well, I did not feel like he was trying to oversell. I did not use this business only because I chose not to proceed with the project that I had in mind. I will definitely consider him in the future. I will also refer him to friends, family, and neighbors. Interstate came highly recommended by my neighbors.
Interstate provides amazing customer service. Brandon came as soon as he could despite the bad driving conditions due to our Valentines snow storm. He quickly assessed that our heater had frozen due to the extreme cold temps. He gave us a fix and will return when temps warm to finish the job. I cannot recommend this company highly enough.
Super nice, helpful, and straight forward. If we have anymore issue we will be calling them back.
Normally the tech checks the unit in the attic and he also checks the filters. If the filters need changing then the tech lets me know, but not this time. Did something change?
Isaacs professionalism and expertise with heater systems was highly commendable. He quickly diagnosed the problems with our heater and explained the issues and what needed to be done to correct it. He had our heater up and running properly in about an hour. We are very satisfied with the service call.
Great service as always had two different service times. Both were prompt and fast. Thank you Kianoosh, it was very nice meeting you! Thanks for the tips, :)
Great job from our tech. Will recommend!
Was fair priced..and got the air back on quick!
This company is exceptional. Mr.Kianoosh was extremely professional and his work is commendable! Very pleased with their work and definitely will hire them again! Thank you so very much!
Kianoosh provided excellent customer service and thoroughly explained what was done and what needs to be done. He was able to explain at a level I was able to understand and provided answers to all my questions. Excellent cut service
Very prompt response. Saved me a sweaty weekend.
Isaac was fantastic! Very nice and worked diligently.
They performed did an inspection and tune up that came with the extended warranty we purchased. The two gentlemen were thorough, pleasant, and professional. We have been very pleased with Interstate Heat and Air.
Kianoosh Moeini, the HVAC technician is friendly and knowledgeable. He is excellent in customer service and make me feel informative. A++. Highly recommend
Joseph arrive on time. He answered a question if the dip pan was checked on the the twice a year maintenance service. He also provide the correct filter size for my system. Joseph was very helpful.
Great experience... Brandon came out same day to assess my issue... the part had to be ordered and like he promised, he came back 2 days later to do the repair... Kianoosh also came that day to help with the install... both are tremendous people... very, very professional... they went above and beyond throughout the entire process and took the time to check that all ducts were sealed and made sure airflow was perfect in the house... I cannot recommend this company enough...
Tremendous service and a great tech. Communication was strong from the dispatch team and the tech went out of their way to ensure we got the best outcome we could get without charging for unneeded services. Great team all around and look forward to using Interstate heating and Air in the future.
Good service. Reasonable price.
The serviceman, Kianoosh Moeini, was on time, professional, addressed all of our concerns and put us at ease. The service he performed appeared to be thorough and he explained everything in an easy to understand way. I would recommend Interstate Heat & Air if you are in need of a service company. They dont seem like some of the big guys in the business and appear to care about getting & retaining customers by treating them right.
Amanda was great at communicating in preparation for the visit. Brandon was wonderful to speak with, involved me into the details of the repair, gave insight into future issues, and provided different options including a maintenance plan. Thanks
** Update on 7/30/2021 - Isaac came by, and I stand by my previous reviews. These guys are phenomenal, and I have no regrets signing up for the regular maintenance **Would highly recommend these guys! We had trouble over the last few weeks with our H&A, where the furnace would just stop heating randomly. We went one or two nights without heat as a result. Brandon stopped by, and was super professional and helped us get this fixed quickly! We signed up for the semi-annual service and will definitely be seeing these guys again next year.
Brandon Nelson is an outstanding tech - give this man a raise or promote him immediately! He was perfectly punctual and obviously knows HVAC systems like the back of his hand. This guy effortlessly fixed my heating problem while carrying on a pleasant conversation and for only $90. I wish everyone approached their jobs like this guy!
I had a guy come out and give me a quote for some work, but he recommended that I dont do what I was wanting. He didnt think it would change much for my house and I really appreciated his opinion. I will still use them for tune ups and such. I recommend!
We woke up this morning with a lot of issues with our Heater. It kept on turning on, overheating and turning off within the span of minutes. We contacted Interstate Heating and It was the best decision possibly made. We decided to only receive their diagnosis services and were aid by Blake. He was very punctual, and attentive to our every question. He gave us very reasonable options on repairs and even went to the length to call his coworkers to see if anyone had the part we needed for our system. Although we did not do repairs at this time, we were very surprised by the service and how it attacks our every need or question, even on Christmas Eve. Blake was very special with his service, and we will be calling interstate for any of our future issues.
He was very thorough and answered any questions asked. He was very professional.
Me and wife are new to the area and recently bought a new mobile home. We were looking around for a company with great service in the area and that would service our home. Their service lived up to the great reviews on Google. Jake was great and we will surely have him back in our home again by request. He was friendly has knowledgeable. I love that INTERSTATE has service plans as well. We signed up for it and hope to continue having great service anytime we need them.
We have worked with Interstate Heat and Air since 2018 when they installed a new HVAC system on the home we purchased. They are always professional, we love the friendly staff and Isaac, our tech, is awesome!
I dealt with the owner Kai, he was prompt and very helpful .
Our furnace went out on one of the coldest days of the year. They quickly fit us in and sent out a technician immediately. Issac was great! Thanks!
Interstate is really good and we just love have Brandon come to our home to service our heating and air needs. He very personable, knowledgeable, friendly and honest!
Boy if you could see the job they were up against in my in laws home. They were professional yet made you feel like family. So comfortable and very detailed in what they were going to do. When they finished they left no sign anyone had been there. Yet they had to replace the whole central ac system. Totally awesome people. I know who Im calling to upgrade my furnace.
Mike was excellent, friendly, and very professional. Will definitely be using Interstate Heat & Air in the future!
$371 to repair AC capacitor including a 89 trip charge is a rip off.
My appointment was scheduled for 3-5 pm. The tech assigned for my job happened to finish the job before mine early so the office text me to ask if I would mind if the tech could come early. The tech, Isaac, was very friendly and knowledgeable. He found that my furnace igniter had failed and needed to be replaced. He had it back up and running again in a snap! Needless to say, I am very pleased and will be using Interstate for all of my future heat and air conditioning needs.
Everything was perfect! Thank you for your services
Interstate is very quick to respond to calls, I had a technician over within two hours of my phone call. Isaac was extremely helpful and got the system working again in no time. Very satisfied with their service!
Very responsive and polite. Professional technicians. I had Isaac come out and do a full inspections and cleaning of my system. He was on time, polite, and professional. When calling to make appointments, the person that answers is always friendly and helpful.
Blake was outstanding!! He went above and beyond to get the job done! He was patient in explaining everyting to me and took the time to show me what was wrong and how he was going to fix it. He didnt charge me more than he had to, he was honest and upfront about everything. Very professional and extremely delightful to work with! I will definitely refer Interstate Het & Air to my friends and family! Thanks Blake!
The technicians are always courteous and professional. Never hesitate to explain everything they do and they always leave the area(s) they work in clean. Absolute best customer service.