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PetSmart
3420 Marron Rd, Oceanside, CA 92056, United States
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PetSmart

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mo
Review №1

It has everything you need for your newborn pet or old wise pet. Food, medicine, and a lot more. I came to get some funny clothes for my small dog and he loved it. Staff is friendly and helpful. I would definitely come back here again for their products.

Pr
Review №2

I walked in with an objective; cheap, decent dog and cat food to last me for a weekend trip. I was in and out in probably about 15 minutes. There was NO line to get to check out, I was able to sign up for their rewards card in less than a minute, and someone offered to carry my bags. I declined cos I gotta get my exercise in when I can lol but all in all good experience, well stocked, good selection.

Ki
Review №3

Adopting a puppy in the morning, went to PetSmart to get supplies.The store is well stocked, clean and organized. The staff was pleasant and helpful even to the horrible customer ahead of me in line.My dog bed was 50% off and Christmas themed dog toys start at $1.49. Great trip to PetSmart.Please note Banfield veterinary is no longer in the building.

Me
Review №4

Grooming service great. Nice friendly and loving to our furbabies. My pup first bath she came out smelling great and wagging her tail.

JC
Review №5

I am not familiar with other Petsmarts in general but I would like to ask the manager of this location to Please have better line indication system. One simple “line starts here” and/or “please wait for the next available cash register” can really help avoid line rage. Currently one long line forms behind register one which is often the only one open. and whenever a second cash register opens and announced customers in line naturally walk over only to be yelled by the cashier to return to the long line behind register one if some one beat them to the open checkout station first and its often not the next in line behind the first station, this is very disorganized, unprofessional, also really confusing it appears like a supermarket where one is supposed to line up behind each open register station, does not have clear indication of it for those in line. The social distancing markers behind each register makes it even more puzzling for users.Another thing do wish grooming can be paid inside the grooming station. Instead of at the confusing cash register with long lines. I don’t understand what are those “cash registers” inside the grooming station is for if not for accepting payments. Otherwise it’s a good store with lots of Pet supplies and a grooming service.

Em
Review №6

Good not great. Its just a PetSmart. The people are sometimes nice and other times very stand offish. If I ask where something is, sometimes Ill be walked over to the item and others I was just told it might be somewhere between two isles. Which is a really lazy answer, they could have at least asked a coworker who might know. They have my cats food and Ive gotten a few things for my aquarium.

Ji
Review №7

Best Chinese buffet I have ever been too. JUST KIDDING!!!🤣🤣 This place is awesome they have everything you need for your pets if not they will order whatever you need!!! Best place for pet supplies hands down!!!

Al
Review №8

Theres always a wait. They do typically have a good selection but it seems like every time I go, no one is available to help or even cares that you need help. Its more of an out of convenience thing that preference thing when it comes to shopping here versus any other pet store.

am
Review №9

Did a great job on my dogs grooming.

Ro
Review №10

They are so nice and nice selection of fish

un
Review №11

Ive shopped there for years. Its been fine ...except the past year. Been out of my cat litter and was sold expired cat food. At $30 for a small bag I dont expect to get old food!

Ka
Review №12

Almost all of the animals were neglected. There was a ton of dead fish and algae was taking over.Most of the small animal habitats were filthy and the Bettas looked sick. I dont know whats going on there lately but it wasnt acceptable conditions for animals.

M
Review №13

Not bad just didnt have exactly what I needed and bit of a wait for the one cashier and a line grew behind me...and no other employees in sight. Cashier was sweet and sincere about the wait.

Ca
Review №14

This place is just fine. 5 stars because nothing was wrong, not because it was amazing. Got in and out quick. They didnt have a full selection for rabbits compared to other stores. But they got long lines down quickly.

Ja
Review №15

Usually very good. A titch bland this round, but lots of chicken and veggies. Very good BBQ pork ribs.

A.
Review №16

Great place for pets and stuff! Can find most stuff excepts high end gear or high exotic food for ur High end Exclusive pets! :)

Mo
Review №17

Friendly, knowledgeable staff, clean facilities. Good selection, decent prices.

Ch
Review №18

Crystal V takes such good care of my pets. Harley, in particular is very scared of grooming visits, but at the end of the visit yesterday, Harley walked back to give Crystal a hug. She has never done that with anyone outside me and my kids. She knows Crystal genuinely cares about her. If I could give 10 stars I would!

Jo
Review №19

Booked my cat’s grooming appointment two months out and took off work to bring her in. I was told when I showed up they could not take her because of outdated rabies vaccines. I filled out all the paperwork online and read everything. It just says “bring vaccine info,” which I did. My cat was vaccinated only a few years ago and she is an indoor cat. I’m very frustrated because this specific piece of info was not made clear months ago when I booked.I don’t blame the groomers for telling me no, I blame petsmart’s unclear policies and how they are communicated.

Ta
Review №20

Out of stock, again, on ghost shrimps! Too long of lines. ..not great ! Went to Walmart instead, sorry ....

Ic
Review №21

I always go here for my dogs toys and treats and grooming love the place

Da
Review №22

Found mostly what I needed, cashier was nice. Nobody working to help me with getting some fish but thats the sign on of the times. Ill try back later.

Ja
Review №23

This location seems to run more slowly than others. Always seems to take 10 to 15 min longer here. But it is usually clean and well stocked.

15
Review №24

Clean store everybodys nice

Na
Review №25

There okay just if you buy crickets make sure they count them theyll write 60 but only have 30

DT
Review №26

Do not bring your dog here to get groomed. They will convince you to upgrade to a better package and then dont follow through on their end, yet still charge you $69. Waste of time & money.

Su
Review №27

Found good prices on what I needed, willing to price match and the associate was knot and friendly

Ch
Review №28

Do not buy any reptiles from this place or any animal at all they neglect all of their animals

Jo
Review №29

I go here for all my fish supplies when needed. Be very nice if you guys got some more Fluval Aquariums

Me
Review №30

Quick in and out of you know what you need. I happened to hit it just right and found a sale. I like that you can forgo the receipt - Save A Tree!

Ma
Review №31

Well stocked store. Staff was very nice and helpful. Appears to be a real full service pet store. They even had a Santa Claus! Very clean as well. Traffic in the area can be crazy though.

Do
Review №32

Pet smart will always be my go to

An
Review №33

The selection is great and the staff is very friendly.

To
Review №34

Always love pet smart prices could be cheaper & l d prolly buy more but w.e :)

Aa
Review №35

Always order your supplies online first. I dont know why.... But you will save a ton of money.

Jo
Review №36

Always a clean a helpful store.

Am
Review №37

Staff is friendly and they keep the shelves stocked.

Ho
Review №38

It was very nice, gr8 customer service

Ka
Review №39

Brian did a fantastic job on my dogs nails. He had Gemma and Coco under control with great care. I will always ask for him.

Si
Review №40

Maddie the groomer was awesome WALKED me thru the first time getting my brand new rescue Crylo his top dog groom. Thank you so much so nice friendly and he really loves his new fresh look!

Te
Review №41

Clean, good customer service

le
Review №42

Super cool graphic designs and pretty good quality

Cy
Review №43

Associates very helpful fitting my dog for the right cone. Thank you!

Pa
Review №44

Had my 4 lb. Yorkie groomed. Brian did a nice job. Lexie (my dog) really liked him. Glad I went in to see them. Nice store too.

Jo
Review №45

Abundant supply of dog & cat food, treats, toys and clothing. Friendly, helpful cashier. Needs better variety of litter boxes. Lots of lids on shelf and various array of automated litter box parts

Ro
Review №46

I live in Idaho! I was visiting my family in Vista CA. I took my babies to the store in Oceanside, the Girl did an awesome a Plus Job. I was very very satisfied,,🐶🐶🐶🐶🐶🐶🐶🐶🐶🐶Thank You

Sa
Review №47

Place is dirty, and service was bad lady kept getting mad they rushed us to pick things. We bought fish and fish tanks were dirty and fish were dead.

La
Review №48

Everyone was helpful, knowledgeable, professional, and friendly! Keep up the great work!!!

C
Review №49

Came in for crickets, asked for help was told to press the help button. No one came, multiple associates in the area would not assist. Asked for help again, no luck.

Ab
Review №50

My apologies for not remembering the name of the gentleman manning the desk in the evening but he was fantastic! It was a long stressful day and he immediately made us feel comfortable and welcome, he was friendly, kind and a true professional. The hotel was spotless, the room was comfortable and nice and cool after a hot day on the road, it was truly a wonderful stay!!!

Se
Review №51

Never had problems here. The Banfield staff was great when they were in this location.

Sa
Review №52

I got a wonderful pet

Ch
Review №53

The training treat section is very thin for what I would expect.

da
Review №54

Today was an easy shop day at Petsmart...They had all that we were looking for. The associates were helpful and able to complete the tasks we requested speedily and with great attitudes...Well be back soon...

Gr
Review №55

Definitely bad service 😡

An
Review №56

Great job with Isabella and Lillian

Pa
Review №57

Michaela is Lunas Favorite groomer!! ❤️

Ma
Review №58

Carries what I need, curbside service appreciated

Ni
Review №59

They could charge less, but this is a great store with nice people.

Ke
Review №60

My dog was a hot mess before grooming. Hes a puppy so a bit of a handful. Brian was awesome about explaining what he would try to do and went above and beyond. Thanks Brian

Al
Review №61

Always friendly and always have what I need!

De
Review №62

One of the best fish selection around!

Da
Review №63

Fish departments terrible...it took 25 minutes to get service...I’ve walked out before and went to Petco to buy fish. As I walked into Petco fish department they had someone promptly walk up to me and help me...at least they had someone there and a bell to ring for service.

Ce
Review №64

I’ve been to the store about five times in the last week. The first time we were helped the lady was very nice and helpful. And then there was a guy that helped us a few days was very cool and helpful. But twice I got this chick that was very rude. She had a bad attitude. I stood there for like two minutes waiting for her to say can I help you while she continued to just shovel stuff into a tank. And this time she should be grateful for a job. I own three businesses and if I had an employee like her I would fire her. She was very rude to my two-year-old two-year-old don’t understand language because he kept opening the cricket thing that I kept closing but she almost like snapped at him. It’s like three Quarters of that store the people should work there and they’re nice and helpful in the other quarter should be fired

Sh
Review №65

Clean and good like always. Oue little chihuahua loves it there, its the only place that she does not get anxious arpund other dogs.

Ja
Review №66

Very friendly staff. Knowledgeable and clean which I appreciate

Ra
Review №67

I dont particularly care for this PetSmart however its the closest to my house since the Vista location closed. Their shelves are always pretty bare, lines long and customer service is scarce. The Banfield there is 10 times worst, I would never take my dog there even if he was dying.

se
Review №68

Absolutely filthy... and dog pee and fur everywhere... i would think with all the down time we have someone could go around and spot clean and run a push broom once in a while...😕...

St
Review №69

Got a new kitten in my life here at PetSmarts kitten drive to help cats find a new home. It was great and very professional and helpful with all the knowledge the adoption team had and also the great staff at PetSmart! Thank You!

Ke
Review №70

The staff is always sweet and helpful, and the pups love coming in.

Gi
Review №71

We were looking for our Lexis special food, Royal Canin Ultamino, and we found it here! It was a simple process. We took the foods prescription to the back, to the Banfiel Pet Hospital located inside. They added Lexi to their system and provide a MedCard, this card allows us to buy the food without providing the prescription in the future. They also have a home delivery option!

Jo
Review №72

I was pretty disappointed in the grooming services. I’m not sure why the app starts the basic bath at $32 but when you go in person they have options for a bath including a bandana and other things for $20-25. On too of that, they had to reschedule my dog’s appointment because they overbooked. I’ll stick to the other location I guess

We
Review №73

I have been coming here for years and today I received horrible service. I am truly disappointed 😞. As I was standing in line by the end cap to maintain social distancing from the gentleman in front of me, clearly I arrived 1st they saw and heard my pet. However the young lady who open the door allowed someone in before me who came in after me. Also I understand work is hard and crazy at this time. But proper customer service should be easy. When I asked the representative why that happened she was very rude. I hate giving bad reviews. However I will gladly find another groomer. This is the second time someone has been rude to me.

Sh
Review №74

Love Petsmart they have blood parrot fish for 9.99 were Petco has it for 19.99 I understand bigger fish cost more, but the ones at Petco were not bigger.

Le
Review №75

We love the grooming here! Brian and Michaela take such great care of our cat and dog. They are both so gentle and really care for our pets. Thank you so much!!

ma
Review №76

Always find what I need with good service. They have cat adoptions 🐾🐈🐈‍⬛🐾

To
Review №77

Great prices, great pet store!!!

ms
Review №78

This store is very different from the one that recently closed. Low inventory and very limited products. The location is large but small in product variety. Disliked my experience at this location.

Mi
Review №79

👍

Mi
Review №80

Very helpful and very sweet people whom work there. I also adopted my kitten here and they have helped me a lot since with finding the proper food for my guy and his digestive issues as well as my fat cat who needs to loose weight :D

Jo
Review №81

Cat grooming made easy

Da
Review №82

A great place to get all pet products. We even saw a pride dog gear display.

Ju
Review №83

Had a very good experience at PetSmart! I adopted my two guinea pigs not that long ago and they are healthy and happy (:. At Petsmart they actually have some cages that fit the requirements for small animals. I got my cage for 50 dollars.

Lo
Review №84

Good selection for my 2 dogs.

Gl
Review №85

I take my cat to the Banfield pet hospital in this PetSmart. The vets are really kind and they have a reasonably priced monthly plan so you can just take your pet in and visits are already covered. They really care for the animals here. ❤️❤️❤️

Ja
Review №86

Worst grooming session I’ve ever taken my dog to. Will no ever return back

Pi
Review №87

The young girl who helped me today was very courteous and professional. Ill shop here again

Aa
Review №88

So everyone was helpful...the place was clean...

De
Review №89

Ive always liked petsmart. From now on though, I will be shopping for kitty litter and food for my cat here at Petsmart. Walmart just doesnt carry the pet items I need as it used to. Thanks Petsmart

Je
Review №90

They have Everything

Ma
Review №91

One of the best in stock stores Ive visited. Better than my Amazon Prime account. Personal customer service was outstanding. Employee took me to the aisle rather than just telling me where the product was. They had inventory I couldnt find elsewhere online. Will shop there again this week. Super clean store.

Mr
Review №92

Great pet grooming crew. My pup refused the blow dry and the toenail clipping and barked her head off. But the staff did what they could and got my pup smelling much better with a good shampoo.🤗 And they all did it with a great attitude.👍

Jo
Review №93

We have gone here for a while and pretty good service for prices.

S
Review №94

I reccomend buying online and pick up in store because online customers dont need to wait in a line instead a worker comes out and brings your order to you. Im going to do this instead of buying in the store its safer .

Rh
Review №95

Helpful, courteous staff. Sometimes low on stock but I think its due to corona virus

Ju
Review №96

I would give 4/5 stars if they had a return policy otherwise curbside pickup was easy

Fe
Review №97

Very lazy and slow employee. One girl I particular.

Je
Review №98

We go into the grooming a lot. Brian is always good with our dog and cat. We moved and there is a different petsmart closer to us, but we like Brian, so he makes it worth the drive. Our animals always turn out great looking and feeling better after he grooms them.

Sh
Review №99

Very nicely displayed store. Went with a friend. Her dogs were groomed. Very nice job. They loved the treats.

Ch
Review №100

More than helpful and not just for a sale. Really informative staff. Nice friendly faces

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3420 Marron Rd, Oceanside, CA 92056, United States
  • Site:https://petsmart.com/stores/us/ca/oceanside-store1217.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 760-729-4546
Categories
  • Pet adoption service
  • Pet supply store
  • Pet groomer
  • Pet trainer
  • Veterinarian
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:10am–7pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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