We bought a Jeep Renegade. The experience at Phillips Chrysler was second to none. Every person involved in the buying process was incredible. Kind, patient, knowledgeable, wonderful to work with. We highly recommend this dealership and want to say thank you to them all. As far as the car we bought is concerned, we love it. Got a fun color named Bikini and driving it makes us feel young again. That is awesome for a couple in their 70s.

My wife and I purchased a 2021 Wrangler from Phillips Chrysler Jeep and was 100% satisfied from the beginning. Called the dealer to ensure the vehicle we were interested in was still available. They tagged it with our name, put into the showroom. Mark our salesman was superb. He answered all our questions, addressed all our concerns and went out of his way to ensure our satisfaction. I worked retail for almost 40yrs and he demonstrated what customer service and satisfaction is all about. Our finance experience was smooth and flawless. I would recommend Phillips Jeep to anyone who wants to feel their business matters and you matterJames HarronHernando, FL

Mr. Thomas Bivins provided me with the most pleasurable car buying experience that I have ever had. Courteous, professional, expedient, knowledgeable and just down right easy. I really enjoyed working with Tom, ( He did all the work )so much that I went back the following weekend and bought another vehicle for a family member. GREAT JOB THOMAS!!

Awesome place to do business. I took my truck in for repairs and met with service advisor Derrick. He was very knowledgeable and helpful with all my questions and getting my truck taken care of. The repair quotes were very reasonable as well. Christina was also very helpful with my car rental while my truck is being taken care of and she was able to answer several questions I had as well. Everyone there was very polite and helpful that I dealt with. Unfortunately I didnt buy this truck from them but I will be back and they will be getting all my business going forward.

I would not hesitate to recommend visiting Marcus Mister at Phillip’s CJDR to buy your next car or truck. He is very knowledgeable and answered all of my questions concerning the vehicles. He has assisted me with two trucks so far. I feel like I have been treated with respect.

I purchased a new Accord in 2020, decided I wanted something bigger. After a lot of research and visiting dealerships I went to Phillips Jeep. Jessica helped me with the car I liked, was very knowledgeable about the car and its features. She answered all my questions and after some negotiations we made a deal. The process was painless, she got me in and out quickly. Very satisfied customer. If you are looking go to Phillips and talk to Jessica, shes the best!

The service and communication was great we had some issues but they swiftly worked thru them. After this experience I would definitely recommend them for service. They fixed the issue even though they questioned rather it was a issue, honesty is very important when you trust someone to work on your means to get to,and from and they won my trust because they stand by there work 100%

I am very glad the dealership was able to help our family with the car we wanted. Mark Helfer (sales consultant) was very kind and helpful. He has many years of experience and knew exactly what to do to help us. Great customer service!

Brian Baker was great to us once again. We wanted to trade our Wrangler Rubicon in and get another one. He has been watching for what we wanted to come in for some time. He called us Saturday on the way to the Beach, told us he found what we wanted, we did the deal and picked up the new Rubicon on the way home Saturday evening.We have always had good Service from the Service Department and Brian is as good as it gets!!!!! I would have a hard time buying from anyone else.Thank you Brian and thank you to the Service Department that keeps our Rubicon going strong!!!

Went in to test drive a Jeep Wrangler, ended up buying it. At first couldn’t find but then we walked into the showroom. The salesman Thomas, was awesome to work with. Very knowledgeable and easy to talk to. Made everything very simple and I didn’t spend more than 2-3 hours from start to finish. Love the ease of everything and the welcoming and professional atmosphere there. Thank you to everyone 😁😁

Outstanding experience! We worked with Willem (Riley) and there was absolutely no pressure. Easiest car buying experience ever. Highly recommend! Great from start to finish.

Salesman (Willem Riley) was fantastic. Never talked down to me as a single woman looking for a big truck like most auto salesmen do. He was quite helpful throughout the process of ordering this huge truck and paid attention to detail. He stayed in communication with me through the build and delivery of the truck and then followed up to make sure the computer system in the truck was communicating with my devices. Willem gets 5+ stars. I have the entire experience 4 stars because of the dealership finance dept. 😐Still a far better experience than most car dealerships

If I could leave no stars I would. This was by far the worst experience I ever had purchasing a vehicle. After two long months of paperwork and approval all documents we signed everything was completely done. We were refused our vehicle because they had to wait to get paid by the bank. Kevin Roberts, Don Wulff, and JD Davis all stood by there “policy” on lying to the bank that approved us by telling them we had left the lot with the car when in fact we did not. The bank specifically told us we won’t fund them until you take possession of the car. Even with the bank saying that they still refused to give us the vehicle. They stated and I quote “if you leave with the car right now and you die the bank won’t pay us and we aren’t taking that risk” we even put a $5000 down payment and still NOTHING! After we were frustrated we decided lying to the bank was not the way to go. We decided to cancel and get our money back. But as if that wasn’t enough disappointment as a customer JD Davis came back to us and said “all that hard work for nothing, oh well we already sold the vehicle again to someone else” all after begging us to give him a good review because that effects his Christmas bonus and that’s the only way he can get his kids good gifts.it was all in all a horrible experience and I don’t recommend anyone to go there.

I had the best experience purchasing my 2021 Jeep Grand Cherokee. Mark Helfer was the best in assisting me with my purchase. I have never had such a pleasant experience or someone that had so much knowledge about the vehicle I was buying.He showed me all of the features of the new Jeep and taught me how to use them. I had several of the features on my previous Jeep and never knew what the did. He called to follow up on how the car was and if I liked it. Ive purchased many new cars and have never had a salesperson that was so helpful and pleasant.I will absolutely recommend Mark to everyone that is interested in purchasing a car. You do not feel like you are getting burdened with a car purchase but helped making a choice in something you want to drive.

Had the most amazing experience purchasing our Jeep here, most of it was done online or phone to accommodate our schedules, Cawan was an amazing salesman for us and we thoroughly enjoyed the entire process. We had to drive a ways to get there so when we did we were only there about an hour which was seamless. I’d buy from them again! Thank you for making this an incredible experience for us!

JD was extremely helpful and the sales process went very smoothly. I had a PAL in-hand, picked out my RAM and traded in my Jeep. Drove away 1 happy customer. Thanks JD

The entire car leasing experience from start to finish was very well done. My salesman Tom was especially knowledgeable, understanding and committed to getting me the best deal that met my needs. I would highly recommend this dealership to anyone in the vehicle market.

We are very pleased with the our experience with Thomas Bivins. Thomas was very knowable on the RAM product and was very willing to help us find the right truck that fit our needs. He actually made a follow up phone call the next day to make sure we were happy and to ask if we needed any help with anything. We found this above and beyond what we expected especially when comparing him to other sales people we have dealt with in past RAM buying experience. We would highly recommend him to anyone looking to buy a vehicle.

This is our 4th car from Phillips. Always great service. Marcus and Kevin made the process so easy.

Philip Chrysler Dodge Jeep ram very clean in side and out and I had one of the most laid back experiences talking with a top notch sales person With no pressure to buy but given a great deal of incentives to look at. If you want honesty Speak with Sonny Wallace (sale Consultant)talking with him made it easy to make a good decision on a new 1500 classic truck that I love. Black &Chrome just like my other dodge.and the Finance manager he worked with found me the best deal for my money With all Warranties I needed to cover my New purchase for 10 years . Which is a plus plus in my book. There is a difference between a Man That Sales cars because that is what he chooses to do .vs. A men that sells cars because this is what he has to do Thank you Mr. S. Wallace You represent Philip Chrysler Jeep ram brand well.

Extremely disappointing. First time dealing with Phillips and definitely the last.Was not told the truth on trade in value(which we had in an email) and then the salesman made rude comments.Not a pleasant experience at all.In all my years of buying new and used vehicles, this was definitely the worst dealership experience my wife and I have ever encountered.They tried saying the driver seat was worn on a four-year-old car and my wife who only weighs 120 lb soaking wet did the damage. Went to Crystal in homosassa today and ended up buying one for a much better deal and a limited Grand Cherokee.

I just bought a 2021 Ram from Brian Baker and it was the most pleasant experience I have ever had buying a vehicle. I have been looking for a Ram here in West Palm Beach and could not find anything like I bought from Phillips Dodge Ram their prices are the best and they dont add on extra expenses on the contract I highly recommend this dealer for anybody wanting to buy a vehicle and Brian Baker is the best salesman to talk to. Also I bought this Ram over the phone and they delivered it to me.

We recently bought a 2021 Ram truck. We were greeted by Will Pardy one of Phillip’s outgoing salesmen. He is extremely knowledgeable about the vehicle he sold us. He made us feel at ease during the stressful buying situations one has to go through dealing with all the paperwork involved with buying a new vehicle. We would suggest going To Phillips Chrysler Jeep Dodge when you’re going to get your new vehicle.

My Salesman was Jon Novak. He was very professional and helpful with the purchase of my 2021 Ram 3500 pickup truck. I was in a time crunch and Jon worked hard to ensure the purchase was smooth and quick. This was my first experience with Phillips CJDR, but based on my interaction thus far It will most likely not be my last.

Thomas was great! He made the sales process easy and up front. There were no hard pressure sales and cost were all laid out. I had been searching for a truck for some time, and reached out to a few dealerships through-out the state because I had some specific needs in mind. Phillips Chrysler Jeep Dodge Ram answered all my questions and got to the bottom line faster than the rest; to me that makes all the difference.

Jeff was a really great service advisor 😊 worth the drive down from Gainesville. Definitely will be back in the future

Thomas was great throughout the entire process. Easiest and fastest car buying experience.

This is my second vehicle purchased from Phillips in under 2 years. All of the staff are warm, welcoming and constantly check in to see how you are doing.My sales associate John Keefe was wonderful! He explained all features of my new vehicle, took me on a nice long test drive and was friendly through the whole purchase process. When it was time to be handed over to sign finance paperwork, he made it a warm handoff.The finance personnel were equally friendly and explained everything as we went through the process.On a side note....I LOVE my Jeep Cherokee Trailhawk! It does everything except make dinner!

Friendly atmosphere with the best service possible. I have bought quite a few cars/trucks over the years and Sonny is one of the best. No pressure with fast results moving at your pace.

I cannot begin to say how thrilled I am with my new Jeep and especially the experience I had with my salesman Mathew. After visiting 9 car dealerships in 2 days and dealing with high pressure salesman it was such a pleasure to meet Matthew. I’ve had my Jeep for a month now and he has me back once a week at my convenience to review all the outstanding technology and safety features. You will not be disappointed. Jeannie G. RN BSN

Willem Reilly was super helpful! Happy to have a fellow Jeeper help me into my new one! Thanks to David Hoff who did all the numbers and helped make it happen too :)

The first time in years at a car dealership it was a pleasure to visit. Im 80 years old and visited many dealerships over the years. The salesman, DeAngelo Gonzalez was extremely helpful in all aspects of purchasing a used auto & the purchase of a new vehicle. I ended up buying a new Dodge 1500 Ram Big Horn . The General manager and the financial officer were also extremely helpful .I will pass my positive experience to everyone I meet.

This has been the best car buying experience ever!!! John is the best he pulled a few strings and got me into my dream car. I will forever be in his debt. Thank you John and Phillips Chrysler

Very good salesman, explained all questions and showed me inside n outside of auto. Had a lot of patience when we set up cell phone.

Ronik Alvarado, is wonderful. Not only did he listen to our needs, he was efficient and very knowledgeable. We truly feel we made a friend. My husband and I would recommend him highly.

Matthew was hands down the best Car Salesman I’ve ever bought from. Best buying experience I’ve had. I’d highly recommend Phillips Jeep!

I went in to get my 2012 dodge journey looked at because my brakes weren’t working right, and drove off the lot in a 2019 ram 1500. A big thank you to John Gonyer for taking his time and helping me with my purchase. David in financing made it very easy with my paperwork and a huge thank you to Derek in service for getting my running boards put on. Outstanding service all around!!!

Marcus is the epitomy of a good salesman. We had a difficulty creep up while trying to complete the sale. He went above and beyond getting it resolved. He really understands the customer and goes out of his way to provide excellent care! I would buy again from him if I ever buy a new car again.

I recently purchased a new 2021 Wrangler JL Rubicon from Phillips Jeep Dodge Ram in Ocala. They had a good selection of colors and very knowledgeable staff. My salesman was Cawan who answered all my questionsand made the buying process very smooth. When it came to the finance dept, Kevin was great to work with!!! He was able to get me a very good rate and kept my purchase smooth. I highly recommend Phillips Jeep Dodge Ram to any one that’s looking forHonest buying process.ThanksJohn M

This deal was comfortable and easy....no runaround or games....i needed a good price on my trade and they gave me a great deal....brian baker was the salesman who helped me a lot ....im 68 and brian did all the dirty work and gave me the keys to my new vehicle...go on in, they treat you right

I have never purchased a new vehicle. The paperwork was daunting for sure, but I made it. The team was very helpful and knowledgeable. It did take a bit longer than expected to get the bedliner and running boards. All in all I am very satisfied. Thank you all! My horse rescue will be able to do even more now that i have a new truck!

Service manager refuses to waive diagnostic fees at a rate of $140. I asked him, you aregoing to charge me $140 to plug in a device in my car for your playground? Sorry but when it comes to my kids, I got my own plugin. This place doesnt even deserve a second look its a scam big time. And its coming from the dealer. Remember the owner already has all the money. Managerial positions are not caring about the people in Ocala. What are the incentives of buying a new car? Then afterwards say to yourself you have to take the car in for service.... Its disgusting!!!! Plain and simple....its a pig pit!!! For $140 its not worth putting 30 40 50 60,000 cars on the line for 140 dollars. I dont know how the owner, about this..... Doesnt have a cow! Period. Im Done!!

Matt Hurd was our sales person. He was outstanding. Very friendly, polite and helped in every way possible to make our purchase easy and successful

Jessica was great to work with. She answered my questions, dealt with my corny humor, and stayed late since it takes an hour plus to get to the dealership.I would recommend seeing her and her llama pencil/pen holder!!!

I appreciate the customer service received by Marcus while purchasing my Jeep. Marcus stayed late to ensure I was completely taken care of from beginning to end of purchase. Everyone I encountered at the dealership was a pleasure to work with.

Mark Helfer was very efficient and on point throughout the buying process. I am extremely pleased with how smooth everything went

One of their service advisor staff, Abriel, works his shift and interacts with customers with a dental pick hanging out of his mouth. That should tell you all you need to know about the professionalism of their service department.

My husband Brandon Was able to get his first new vehicle thanks to this dealership they did absolutely amazing!

We had a very good experience with the dealership and our sales person,Willem Riley. The whole process of purchasing the jeep went very quickly and everyone was very pleasant to deal with. We are very happy with the purchase of our Jeep Rubicon and will recommend you to others!

What a pleasure, finally a dealership that I wasn’t hunted down and pushed to buy a vehicle,Your salesman Riley had a majority of my answers but in a matter of minutes he had all my answers.A very well educated salesman you have on your staff.,we’ll worth keeping him around in my opinion,We will do business again with Phillips..

We recently moved to the Ocala area and unfortunately, we got a screw in our tire. We purchased our 2020 Jeep Grand Cherokee Limited from a Jeep dealer in Tampa, and also purchased the additional coverage they offered (road hazard, scheduled maintenance, and extended warranty) through Fidelity Warranty Services, Inc., which is very reputable and used across the US. We stopped in our local Jeep dealer (Phillips) so they could fix the tire and were quite dismayed to find out that they do not take ANY “third-party” coupons (even though we bought them through Jeep). The service advisor we spoke to (Jeffery Smith) explained to us that it just takes too long to receive reimbursement and they have to provide too much documentation and then have to wait months before getting reimbursed. After several minutes of going back and forth with him, he said “listen, we will patch it for free this time but in the future they won’t”. We thanked him and started the paperwork. He said he had a few oil changes in front of us but he would get to us as soon as he could. Just as we got to the service lounge and sat down Jeffery came to us and asked, “Are you going to pay for this?”. We said that he told us he would do it for free and he said “[He] would have go through the service manager and it would take a long time and that he would probably get in trouble.” We were at their mercy at this point and agreed to pay to plug the tire ($28). Additionally, 4 other vehicles that came in after ours were completed and out before us! We waited almost 2 hours for a simple tire patch. After this experience we called our original Jeep dealer financial advisor and explained the issue. He spoke with his general manager and neither of them had ever heard of a dealer not accepting Fidelity’s coverage. Likewise, we have used our prepaid maintenance coupons near our previous home in south Florida. They suggested we email Fidelity our receipt for reimbursement—we did and it took less than a week to receive our reimbursement check for the full amount!After our experience with Phillips of Ocala, we will NEVER go back to Phillips for service, nor would we even consider buying a vehicle from them—and we live just minutes from them! We have since called the Gainesville and Inverness Jeep dealers (both about 40 minutes away) to see if they would take our additional coverage and were told by both it would be no problem. We decided to go to Inverness for other warranty work and they were friendly, courteous, and timely!

Great experience buying my first 4X4 Dodge Ram 2500 Turbo Diesel. Once I knew which truck I wanted, the buying experience was quick and easy.No hidden fees . John Novak was great to deal with! I highly recommend this dealership for your next new or used truck.

I was nervous going in because I had a very stressful experience at another dealer but Phillips gave me a stress free test drive and took me through the purchase without pressure. Big thanks to Jessica Stevenson she really is just a blessing. So if your looking for stress free car shopping head over to Phillips in Ocala.

We were very pleased with our experience. From the moment we met Deangelo to Don the finance guy...we werent pressured or made to feel like we were getting raked over the coals. This was by far the BEST car buying experience Ive ever had....and I have bought A LOT of cars over the last 30 yrs. Thank you!!!

Our recent truck buying experience was an extremely pleasant one, thanks to the sales professional who helped us with our purchase, DeAngelo Gonzalez. He met us on the lot and patiently allowed us to look at every truck that we thought might fit our needs. We appreciated his no-pressure style. We came back the next day to make our purchase and he again spent several hours with us, making sure we had the information we needed to finalize the sale. He has since followed up by telephone and spent about fifteen minutes answering the questions my husband had after going through the owners manual.

We have an RV and the time was right to get a Jeep as a tow vehicle. We focused on a Gladiator right away. We met Tom Bivins, discussed our needs, and the three of us built the vehicle together. Tom was very helpful, and he kept in touch with us as the vehicle was being built. We picked it up last week and are extremely happy with it and the service provided by Tom and the entire Phillips staff. Highly recommend!

I knew what I wanted when I came in, so there were no sales pitches to endure. Brian listened to me, what I wanted to do, and then facilitated that happening without a hitch. I was driving my new Jeep Gladiator Mojave off the lot in 3 hours happy and with a full tank of gas. A very efficient and satisfying experience. Thank you to all the team members that made this happen with the timeliness in which I needed it to happen! Ive already tried the Mojave off-road and it is amazing.

JD did an excellent job assisting us with our purchases on 5/13/21. We arevery happy with our new vehicles, Thank you

Buying a new car is always an adventure...not always a good one. But I can honestly say John, our salesman, was not pushy, took his time explaining things, did everything he said he would do and made sure, with several phone calls, that everything was good and we were happy. Nice, pleasant change. Will go back!

Purchasing the extended warranty was a HUGE mistake .I have an extended warranty through Mopar, for some reason our check engine light has been on since shortly after we bought the Jeep. Every time we go in they say is the gas cap or a vacuum problem but they never fix it . They just reset the check engine light to turn it off, other shops are telling me its a timing chain, there are actually two on my Jeep but they wont even solicit the thought that could be possible theres even leaking around the timing cover they cannot see it, The $100 deductible for the warranty items are itemized so a repair could end up costing hundreds just in deductibles. So two years later the Extended Warranty is about to expire and I havent even been able to use it. Save your money.

Excellent customer service, a very wide variety of vehicles to choose from and a very smooth financing process. Thank you Mark for your patience an assistance.

Best Dealership around our salesman a 30 year Salesman knows how to take care of customers. We were buying a used truck but were treated like royalty. Our salesman John Keefe is Ourstanding he took his time to get us the best possible outcome, we were in and out from test drive to finish in less than 1 hour. The Finance Manager Donald Wulff gone all our paper work completed so fast. We definitely will be back. We absolutely recommend Phillips Chrysler Dodge Ram of Ocala More than 5 stars !!

I just baught a charger iv been there twice worst service a customer shouldnt have to call corporate to have there warranty validated hence your a dodge establishment when all the paperwork is in order if yall know of these issues with the vehicle why does the customer have to take it to this level very disappointed in the customer care i understand the apointments need to be scheduled like most places these days but qhen a person is being pushed away due to lack of care because your phones are ringing isnt a valid excuse why are ppl paying for these features when at the end of it there told to deal with a higher level of your companyIn responce to ypur reply it was your service department that these issues accrued with

Willem Riley was very friendly and easy to deal with. Our transaction was complete in a timely manner. We took off the next day to Michigan our home state.

I had a great experience working with Jessica Stevenson as my sales consultant at Phillips. She was patient throughout the process of nailing down exactly what I was looking for in a truck and then was quick and efficient in getting it on the lot for me. I felt respected and accommodated throughout the buying process. Excellent customer service and genuine hospitality earn my 5 stars!

I have bought many many vehicles and JD( Joe Davis) was super awesome. He was kind, not pushing at all. The Jeep I came to look at was being purchased at the time I was looking at it and Joe took his time to see what they had and I found something else I liked. Joe was not the average sales person he talked to you like we were friends forever, treated ups with so much respect and worked out the paperwork so we all were happy. If more car sales people were more like Joe I think people wouldn’t dread buying vehicles

Jon Novak. was one of the best experiences we have had purchasing a truck. The price was done in two minutes the financing was done in five minutes. Paperwork and insurance was ready to sign when we came to pick it up. No stress no BS will definitely use Mr. Novak again.

Great Experience with Sales Person Willem Riley. Would definitely recommend this dealership and Willem to any of my friends and colleagues. Willem was able to help me out with such short notice, get me into a vehicle of my liking, and make the whole experience very smooth. Definitely exceeded my expectations!

Best dealership and salesman I’ve ever used. Brian made ordering a vehicle and having it delivered while also trading mine very easy! Will definitely go back here when in the market for a vehicle again.

Purchased my Vehicle from them in 2019. Got my first oil change done the same day I called them. Now I was at 10K miles with my new car, I called them up and they squeezed me in again for the same day. Also, my bill was supposed to be 155$ and they gave me half off of the oil change so i only paid 82 after doing other things as well to the car! Not taking my car anywhere else but HERE!!!!!! These guys are truly amazing and treat you well!

I have to give kudos to Brian Baker at Phillips Chrysler, he is the epitome of a true salesperson. We were looking for a better truck to pull our 5th wheel and decided to go to Phillips to look at their inventory, Brian was very professional in showing us what they had with the capabilities that we were looking for. Our buying transition was a smooth one and all the discounts that were available made it a sure win for us. If youre in the market to buy a car or truck, go see Brian, hell take care of you.

Always an issue with rhe service at this branchWent for an appointment today because the called me about a recall and it was a complete waste of timeYou guys call me to set an appointment for the oil consumption test because there is a recall.I get there and wait an hour so that just when i think my vehicle is done a tech tries to sell me on an oil change which i dont need for another 2 monthsBecause i refuse to pay for an oil change that i dont need you guys refuse to do the oil consumption testIf that is the case, this is something that needs to be notified to the customer up front and not waste our time

My wife and I went here after seeing the Pacifica we were looking for online. Our rep Mark was very accommodating and knowledgeable. We were on a time crunch because we were scheduled for vaccine shots and managed to get everything done and signed and had a half hour to spare.

I was extremely satisfied with my purchase of a new Jeep Cherokee Trailhawk. I negotiated over the phone and took photos of my trade in. We agreed on the purchase price and trade in value. I drove two hours to pickup the vehicle. No surprises when I got there. Everything was just as we agreed upon. Ronik and the rest of the team were very professional and a pleasure to work with. I would definitely buy another vehicle from them again.

Great buying experience. Matthew Herd and Dale Coleman were pleasant, helpful and knowledgeable. Will definitely continue to do business with them.

I am very well pleased with my experience at your dealership. Cawan was very professional, and went far and above any sales experience I have ever had. I also can not say enough about the overall professionalism of all the folks that day. From the way I was greeted and on through to the sale and financing. Your people are the best in the business from my point of view. Thank you for a very pleasant day.

Jessica was great, very helpful and super patient. Explained everything clearly and answered all my questions.

I knew what I wanted and Phillips CJDR had the perfect Jeep Gladiator on the lot. My sales representative, Willem Riley treated me with respect and had the answers to my questions. No BS, just the straight deal! This is my second Jeep purchase from Phillips because they worked with me to get me the price and deal I wanted. Thanks Riley and PCJDR.

Ask for Will Pardee! I went in looking at a new Jeep Grand Cherokee, we worked on the deal all day Sunday. There were incentives with Jeep that I didn’t know I qualified for, but Will made sure I got the best deal possible. I decided to sleep on it and come back the next day. At 8 am the following day, I sent him another car they had on the lot. By the time I arrived at the dealership, I was in love with the car. Next thing I know, I’m talking to Dan in finance and I was in and out in my new car in about an hour. I had brought both my kids (2 year old and 10 week old). Will and Dan were super considerate of them and helped me finalize everything I wanted in a timely manner, knowing that I’m a busy woman with her hands full. These guys are awesome and surprisingly family oriented for having such a big name in our community. Would highly recommend for customer service. The dealership itself is clean and all of the cars (even their used cars) are some of the nicest I’ve seen. Their inventory is worth the test drive. Thank you guys!

I traveled from the Panhandle to purchase from this dealership. The price was right, they followed through on their word and I would purchase from them again! Great buying experience!

Went there looking at one vehicle and wound up leaving with something better suited for my son. Cawan was great and was not pushy and was an all around great experience. I have bought at least four vehicles from Phillips and will most likely buy from them again. I would refer anyone to this dealership over any others in area

I found a truck at a sister dealership. Called Matt Hurd to help me with this as hes a friend. Even though he had nothing to do with the deal he made a couple calls for me and got everything set up. Fantastic customer service. Going above what is needed since he had nothing in it. Awesome

John Keefe at Phillips made our entire experience the absolute best we’ve ever had when buying a new vehicle. He followed through with everything he said he would, he worked with us throughout our entire shopping experience to make sure we were satisfied. If you’re looking for that knowledgeable sales person who is trustworthy and has every intention of earning your REPEAT business, John Keefe is your man.

Car buying made easy, and i’m not easily satisfied: From my first Internet contact with Staci, to my Sales Consultant Mark Helfer, to the Sales Manager Lou Deleo, and on to the Top; my experience was totally satisfactory, nothing unexpected occurred, yet all my expectations were met or exceeded. The folks mentioned who worked with my transaction were clearly sincere in a desire to help me get into the vehicle of my choice. All staff that were on deck that I encountered incidentally were friendly and casual. I’m serious, these folks have earned my trust and my business. Overall the transaction went smoothly due to the congeniality of the personnel; it is what, in my book, separates Phillips from other dealerships. If you’ll give them a try, I have confidence that you’ll see the difference, making for a positive experience.Sincerely, Steve M.

I think overall they sold the truck we bought at the right price. The sales rep was friendly and really worked hard to build a relationship to get to know what we needed. He was not present when we went into financing office and did promise us a gift for our truck we did not receive. Intentions were good, however. I will say, the extended warrantee increased our monthly cost $40/mo more than we wanted. Warrantee guy was offended that I got a 2nd opinion. Oh WELL business is business :-) Found a better price. Thats why I rate it 4 stars.

I bought my black 2021 Jeep Grand Cherokee Limited 80th anniversary edition at Phillips in Ocala from Jessica S.! She was the most kind and welcoming saleswoman I’ve had the pleasure of working with, I highly recommend anyone looking for a new vehicle to take a trip over to Philips Chrysler Jeep Dodge Ram in Ocala for your next car purchase and to ask for Jessica S.!

It was great. No pressures, from begining to end. Very courteous staff, considering i had my two boys ages 2 an 4 with me, My wife and I are very happy.

Jessica Stevenson, made the purchase of a new vehicle a breeze. I have not considered the Ram bran in the past. Manufacture discounts and a test drive had me sold over the Ford I was considering. A dealer fee was to be expected. Removing a trade in made the purchase, negotiation, and finance simple.

A great all around dealership. Very quick response and Thomas Bivins was awesome to work with.

Took some time to get in contact with sales staff. Once in contact, very helpful and answered all of my questions.

Great place to shop for a vehicle. Mark never hounded us which I liked. We took our time looking at many dealerships before making the decision we did. Great value.

This is my second commercial vehicle that I have purchased at Phillips. I wouldn’t think about buying from anyone else. Jon Novak has been great at getting me the right vehicle at the best price. No gimmicks or lies ! My favorite part is the fast in and out once the vehicle is determined. No sitting in a dealership for hours. Honest people selling vehicles at the price they advertised.

Matthew Hurd did a fantastic job and great service. We appreciate him and his team and would go there again

Matthew and Jay were outstanding in listening to what I was looking for in a vehicle, pricing and lease payments. As a result they were able to provide me with the exact vehicle I was looking to lease. Excellent experience at Phillips Chrysler Jeep.

We ordered our 2021 Dodge Durango R/T with the Tow and Go package from Phillips JDR in mid February, and took delivery on April 20th. The negotiation process was smooth and professional, Ronik our salesman provided a smooth interface with management, and kept us informed about the status of our order. The F&I experience was the best ever, and Ive experienced this process at over 30 dealerships. The products were offered in a clear and through manner with no pressure to buy, but with adequate clarity for someone that feels a need, would understand the offering. I really appreciated this low key F&I experience. The car was delivered perfectly detailed, again the best Ive ever experienced. The vehicle I purchased was the first Chrysler product out of over 30 new cars Ive owned, and if first impressions are any indication it wont be my last, or the last vehicle Ill purchase at Phillips. I thank everyone at Phillips JDR for a pleasant experience and a great vehicle.

Had the The best experience with buying my new Dodge Durango. John Keefe- is absolutely amazing!!! He helped my husband buy a truck a few months ago and then also just recently help me buy my Durango and I have to tell you he was not pushy and he actually listened and helped us every step of the way he actually made buying a car enjoyable. The financial team was also a pleasure to work with. I have not met a person yet who has not been the most helpful and respectful. I will send everyone I know to them to purchase a vehicle that’s the way it should be done they were very fair and honest. Thank you !!!

Salesman Willem,Riley was the best. He was not pushly as is the norm. He answered questions and completed all the necessary information needed for financing. The finance experience was also good. All questions were answered and sale completed in a timely manner. I would not hesitate to recommendPHILLIPS to anyone.

Sonny Wallace is hands down the best car salesman I’ve ever dealt with. He helped in many ways and did all he could to guarantee we had a great and fast experience. I recommend anyone looking for a vehicle to ask for Sonny!

I would like to say this was by far THE best car buying experience I have ever had. It was truly a pleasure to work with you, and I will be working with you again in the future. John Keefe, you are my new car guy and friend here in Ocala and I recommend anyone looking for a new vehicle to look him up. Again, thank you so much. I love my new truck and I couldnt be happier.

Dale Coleman and his team took great care of me when I placed my order for a new 2021 Ram 2500 Limited. I shopped around 4 other dealers and they had the best deal and the best customer service. When I picked up my new truck Thomas Bivins took great care of me every step of the way and showed me how to pair my phone to the truck. Awesome experience all the way around. Thank you Dale & Thomas Bivins