My special place...always satisfied,the techs are very nice and the stations are always are clean n sterile....
Great customer service. Offers water. Wears masks π·.
Nailsation is the bomb. period.
Hands down!! Oaklands number 1 spot for me.
OH HOW IMM MISSING DIANE, CHRISTINA, & RON THE GREAT AMBIENCE AND WONDERFUL SOULS WORKING THERE. THE EXCELLENT SERVICE TOO. I STARTED GETTIN MY NAILS π πΎDONE WITH DIANE 20YRS AGO... FOUND HER AGAIN AND IT WAS LYK I NEVER LEFT!!! πππ ONEDAY WE WILL REUNITE AGAIN π€©π€©π₯°
My first time here and I really enjoyed! Relaxing environment and my nails look perfect. Great selection of gel colors. The prices are very reasonable too. Iβll be back!
This place is just seriously the BEST! Quality nails YES, but more importantly the people who run this business and work here are genuinely caring, have great work ethics and provide a service that every industry is lacking. Some people have it- and these folks most definitely GOT IT! Relaxing, comfortable, clean and just overall pleasant vibes throughout. Always a sure thing. Nothing but love for this place and will always come back. β€οΈππ½
My first time visiting, customer service was cool. My issue was the pedicure. Just not what I prefer.
We came to this nail shop from San Francisco based off of the reviews. Upon entering the shop the music was nice and peaceful. The older technician had a judgmental look on her face which I overlooked. We picked our colors(the place where you pick a color was in a terrible spot we constantly had to move out of the way of the workers coming and going) and went to take a seat. My sister then requested that she wanted to soak for five minutes and the elder woman immediately shook her head and said no no we dont do that here. If another customer comes in you will be in the way. So I give them this rating simply because I dont see why a simple request wasnt honored. We immediately got up to leave. Their overall attitude upon us entering and at our request was rude and negative. We will take our services elsewhere. The way I see it honor a request and youll have lifetime customer but be rude and unpleasant as a first impression and people will never forget it.
I usually love this place. This time, last refused to do the coats on my gel mani and sure enough, it chipped within a week. Now I have to make time to go back which is super annoying.
My daughter called said we needed 2 pedi. The lady said I take you right away. We get there she says she can take only 1. My daughter gets started she says 10 min for me. It took more than 10 min. I sit in a chair the lady puts water then goes back to finishing someoneβs nails. Iβm not paying to not have full service. They were almost finished with my daughter so I got up. The attitude of the lady making decisions was rude. BAD customer service. I will NEVER come back!
Made an appointment for my wife and when we got there 5 mins early they had her wait for 30 minutes, they was just taking walk-ins and when they started her nails and pedicure they stopped in the middle and snd started doing another customer. Horrible experience
I always go every 2weeks and they know what do to with my nails. If you looking for simple and cute and clean. This is the place
I love the way Charlie does my nails but recently i called and was told he doesnt work there anymoreπ’ she said she doesnt know where he works nowπ± #pleasehelp #desperatelyseekingcharlie
I will be going back! They did a wonderful job and the customer service was great.
Great service, and very affordable!
They use to be good, but now they fell tf off ima start going to a black owned nail salon anyways(in east oakland), bc now this place is cheap with the polish(not prices), the nail techs do a WACK job, they rush(i feel no love in my mani/pedi anymore). my whole fam use to come but now we all have had enough with the bad nail jobs, and having to come back in less than a week to get new gel..thats cray(yall need to get it together)
They do a great job & they are friendly
Worse place ever i will never go back once i walked in they just looked at me and didnt say a word and then then once they see othet people walk in they greeted then ask then what they was here for and then tryed to take them before me telling me i have to wait until one of them is done to get my eyebrows did i was waiting there for 20-30 mins i will never go back they are rude if you want to go there go but just make sure they dont take no one else before you or you will have to wait long
My favorite place to relax and get my nails done. They do the best pedicure and the atmosphere is very peaceful. Never any loud customers yelling or the technicians yelling. A bit pricey so I cant go as often as I do but it is worth every penny. Update Recently Diane ( I think her and her husband own the place) for some reason has a bad attitude. You call for an appointment show up on time and they will tell you you never booked even though they told you to come. Them and their attitudes have changed a lot over the last year. Luckily I found a new place in Emeryville that does great pedicures
Made me wait 45 mins when I had an appointment. Extremely rude! Dont recommend
Had my eye brows done nice job will go back $10.
Leave uptight at the door and relax and be pampered.