user
uBreakiFix
5138 95th St, Oak Lawn, IL 60453, United States
Appearance
uBreakiFix

Comments
Re
Review №1

I came in to UBreakiFix with help repairing an iPhone 8. Studying computer engineering myself, I could tell the staff (Matt Kirk) was very knowledgeable. They repaired it quickly with a high attention to detail.Highly recommend.

Pe
Review №2

Very helpful and cost less than original quote.

Jo
Review №3

They did a great job. Delivered as promised.

A.
Review №4

Came here today to get my S21 Ultra screen replaced, and I am highly pleased with the results. They handled my phone with care and you can tell! The only thing I would suggest is honoring appointment customers first & walk ins seconds just for convenience!

Ma
Review №5

Great place. Very strong team over at ubreakifix. The manager is super cool just as much as his employees. These guys know how to do it all. Very honest staff and reasonable prices. Plus they have google and samsung certifications so you know you are getting a quality job done.

Du
Review №6

Hands down best experience ever! Joey and Matt at the oak lawn location absolutely killed it when it comes to customer service. Give them a raise or something please. They deserve it!

Ja
Review №7

Took my Xbox one to them had a corrupted hard drive they cleaned it up and fixed it and it runs like new machine

Wa
Review №8

Matthew helped me and I purchased insurance to cover all my at home electronic devices. Kudos to Matt! This is authorized vendor for Samsung products. Geek Squad is Apple authorized. I came for my Samsung tablet.

Da
Review №9

So Im in Chicago when all of a sudden my phones screen stops working. I go to the nearest At&t store, but they cant do anything for me...I was still under manufacturer warranty. I fire up the laptop and go to the Samsung site and they refer me to this place. They were great. I dropped the phone off at about 10 and it was ready around 12! Completely covered by warranty. The only thing I can whine about is that when I went to pick it up, there was a 4-person line with folks dropping off their phones and only 1 guy up front. I could hear at least 3 other voices on the other side of the wall, but this guy was the only one doing intake. They xould have had at least 2 guys up there. Each drop-off required folks explaining the issue and the intake guy trying to validate it. I would say about 10 minutes per drop-off. I should also mention that it was lunchtime though. Overall, I am seriously satisfied with the repair.

el
Review №10

These guys are the truth, fixed my daughter phone and they do same day service before 4:30 excellent on the customer service 💪

Ro
Review №11

The Technicians Were Professional And Responsive To The Matter At Hand There Knowledge Of The Situation Was Astounding.

Je
Review №12

Very helpful over the phone and in person. Had everything in stock to fix my sons IPad. Would recommend anyone who needs their electronics fixed.

Ma
Review №13

Very good service friendly service so far would go to no other place very honest about what they can or cannot fix they don’t waste your time known there business people try them you won’t regret it I give a 5 star

An
Review №14

My iPhone XS had some water damage that made the screen short out, and Matt and the guys there had it fixed in under 2 hours for a reasonable price. 10/10 would highly recommend.

Ar
Review №15

Very attentive to detail. With a wealth of technological knowledge

Ra
Review №16

Excellent work very professional in two hours that fix my phone I will definitely recommend to my friends family and co-workers

Jo
Review №17

Great place to get your phone fixed but I wouldnt want to spend a whole lot of time here.

St
Review №18

Had problems with Samsung s21 Sim card was not reading. They had to order a part and it fixed the issue. I had my phone back within 48 hours. So far no issues

lo
Review №19

On the website it says they can fix cromebook laptops but when I came here today just for a cracked screen the guy said that the vinder that they use don’t have the part but I explained that I have seen the screen on Amazon but he insisted that they can only use their vinder smh. I also ask if he can refer me to any where else who might be able to help me still he dident want to help just a waste of time.

Th
Review №20

Was a good experience. Went to get my ps4 cleaned and it was cleaned well. Recomend this place 4/5 stars

He
Review №21

Great prices and service for all your devices. Have used them 4 times for laptops and they always come through on budget

Gu
Review №22

Walked in during break from work, already knew price from online. She went back to see if they had the LCD part for my s20 phone, and behold she had one. It was a miracle in the making, I was speechless and I said take it. Do your magic girl, and to add the cherry on top she said it will be ready in two hours. I was done at that point I signed and left, came back two hours my phone was reborn again. I LOVED IT, definitely come to this place.

Ga
Review №23

I got my Note 20 Ultras screen replaced a few weeks ago. The employees were professional and very friendly. My repair was quick and it was cheaper than the price I was quoted. Definitely would recommend to anyone.

Au
Review №24

Rip off location with horrible customer service. Called them to set up appointment, they say they do price match, when I went there the guy said he can not do price match ( I repaired the phone at the same location I brakeIfix few month ago) So THEY COULD NOT PRICE MATCH THEY OWN SERVICE . Stated that the back lit of my phone needs to be replaced for a $115 extra. LAST TIME THE SAME LOCATION CHANGE THE BACK Glass for Free. because the front Glass replacement on this phone require the back glass replacement every time you replace the front glass.I WENT TO THIS LOCATION 4 times AND did BUSINESS WITH THEM FOR ALMOST $2000 (ALL REPAIRS). WEll I would never go there again.Rip OFF SERVICE. HORIBLE CUSTOMER SERVICE. PRICE MATCH IS JUST TO GET CUSTOMERS TO THE ACTUAL STORE.REgards,V

Ta
Review №25

Paid $250.00 for computer repair, (not too smart, 90 day warranty. A few weeks out of warranty not working and no consideration given. Wanted $150.00for a supposedly cracked screen, l couldnt see. Dont trust them for my repairs .

ci
Review №26

Excellent experience…quick and efficient! Highly recommend! Rich Daniels

Fr
Review №27

Great place! Great Service! Very Professional and helpful. Oak Lawn, IL. Office the best!Andrew assisted me. Wonderful!!!

S.
Review №28

Quick service! Friendly staff! Reasonable price!

Ch
Review №29

Very professional and quick. My iPhone screen was cracked really bad.

Ka
Review №30

I made an appointment to get my cracked screen fixed (iPhone 8-only $99 to repair) and they did it in less than two hours! This was honestly so convenient and better than going to my mobile carrier to get it repaired which would have taken days to fix and would’ve also cost the same amount of money. I highly recommend to anyone that needs their phone fixed immediately. They were very polite and informative, the man that fixed my phone had a bachelors degree in science technology- which reassured me that he would fix it well.

Ma
Review №31

I cracked the screen on my iPhone 8. The service was done as promised, timely and good quality work. My phone looks new again!

Al
Review №32

Great service! Amazing staff!

Al
Review №33

Scheduled a appointment. Was told that the part was in. Arrived and part wasnt ordered.customer service was extremely apologetic and helpful in rescheduling.

Je
Review №34

The staff is very polite and helpful. The store was organized and clean.

Mr
Review №35

It’s was clean. My phone took less then 2 hours to fix!

Ca
Review №36

Took my iPhone 11 twice now, did an awesome job . Made sure the new screen was perfect .

Ch
Review №37

They were very quick they were very efficient they were very friendly

Ti
Review №38

Was having trouble with my phone. Walked in a little bit ago & was greeted promptly. Explained the issue to him & he immediately knew what the cause was & fixed it quickly. Would definitely recommend this place to everyone!!!! Thank you again!

Ke
Review №39

Smartphone speaker fixed in no time.

Vo
Review №40

I had one of the most simplistic work orders you can imagine simply fixing a hard drive, I get a call after 2 whole days saying its fixed guy said there was nothing wrong with it, get it home windows shows its damaged and full of bad sectors (even worse from before I gave it to them) I had been having issues with them for a while when they botched a simple iPad screen replacement. This will be the final straw for me just a terrible shop and experience all around.

An
Review №41

I called after looking up reviews online, and the man told me $200 or more to fix my screen. Why are reviews saying $80 to $100 and I’m being quoted $200 on the phone!!!! Seems real suspicious to me….

La
Review №42

I had to pay them a visit twice within a month and both times I was very satisfied. Friendly, knowledgeable and professional.

El
Review №43

Good costumer service. Fast and easy.

El
Review №44

Can’t take any chip replacements, nice costumer assistance.

De
Review №45

They are great the name says it all.very nice. They do a great job

Ry
Review №46

Brought ps4 here around the time cold war came out cause it was bugging a lot. I was told there was nothing wrong with it but its to the point to where I cannot open certain games.

Ka
Review №47

Very efficient and courteous! I brought my nieces phone in on a Thursday as soon as they opened up (10am) to get her screen fixed and they were finished by 11:30 am. They even gave me a courteous call to let me know it was ready for pickup. Her phone looks brand new compared to what it looked liked before I brought it in for repair. I highly recommend this establishment!

Da
Review №48

Great service first time visit will continue to support 👍

Ma
Review №49

Top notch service no doubt!! Andrea that service me at the counter was so awesome!!! I took my Iphone 11 pro max to replace my cracked screen and it came out like new! Definitely would recommend and i will ... took a bunch of their business cards to give all my friends with cracked screens lol. Thanks Andrea and the tech team.

Ry
Review №50

These guys know what Theyre doing and do it well!

Da
Review №51

Don’t waist your time coming here. Their iPhone screens are not genuine. They never disclosed that the screen was not apple until I asked why was my phone sending me a message about the screen display. Long story short, I told them to put my old screen back and I took it to Apple. Apple was going to charge me $199 flat which was great since UBREAKIFIX charged me way more than that, but I had a 1 year warranty on my phone and was charged only 29$.

Le
Review №52

Nicest employees ever, EXTREMELY fast and my phone was done in like an hour!!

Ga
Review №53

I’ve been here twice, the first time I had my phone screen fixed here and the second time I had my son phone fixed both times I went it didn’t take them a longtime to fix either phone. I might have been there a whole hour both times, the phones I had fixed were iPhones 10 or better. These are good people doing great electronic work.

Ty
Review №54

Luis was super helpful and got my charge port working in the matter of seconds. They did a cleaning for free as well. I will be bringing my devices here from now on. Great service!!

Da
Review №55

Although they werent able to fix my computer, they were prompt in determining that fact. I also like how you can track their progress on your device on their site.

Es
Review №56

Service was quick and professional. Took care of my Samsung product through the warranty with no issues!

Li
Review №57

I was very stressed out when my computer stopped working and I was due to travel later in the day. The team was very professional and committed to at least diagnosing the issue before close. The fix turned out to be minor, so they performed the repair as well- all within 5 hours! I know they can’t always promise same day service, but they were the only place I called that even offered to try. I would definitely use them again!

Mo
Review №58

I was very pleased with the help I received to fix my phone. Andrea and the staff explained everything step by step and were of great help. I am a very satisfied customer!!

Mo
Review №59

They were very professional and completed my order very quickly.

Lo
Review №60

Professional, courteous and quick.

St
Review №61

Absolutely perfect, 5-Star! Best place for fixing phones! Thanks.

Ha
Review №62

They were very pleasant and courteous

Jo
Review №63

The best service and I will recommend it to anyone

V
Review №64

Great customer service and great work

Da
Review №65

My husband cracked his brand new Galaxy Note S10 plus and the phone company wanted $500 for the deductible and I called today when they open to see if they could fix it today and Ed said they could for less than my deductible. We are over the road truck drivers and need our phones so when our phone was fixed today within 3 hrs like brand new, I was overjoyed. The are very professional and helpful not to mention my husband phone is like brand new again. I highly recommend this company. Well worth every penny. A very satisfied customer.

Jo
Review №66

Amazing job on my phone. They changed the battery on my Note 5 and now it works like new. Keeps the charge and lasts all day. Thank you guysJT

St
Review №67

They said they could not fix waterlogged pixel. I put it in rice for a week and it started working again like nothing happened. Good thing I didnt throw it away or recycle it with them like they suggested. At least the staff was friendly...

Pi
Review №68

Great customer service. My phone screen was replacee in less than 2 hours!

or
Review №69

Can here to fix my wifes Google pixel. The phone was done in less an hour. Super awesome service and staff. Will definitely return for all my phone repair needs. Had the pleasure of being helped by John. Real polite and respectful. Thanks again guys

i
Review №70

The store agent took real good care of me. I only gave it 4 stars because I had purchased a liquid screen protector a week prior for 29.99. I went back the following week and it was 39.99. So darn annoying. I felt ripped off.

Kt
Review №71

So happy with my service! I had a cracked iPhone screen and it was fixed within the hour. Very friendly staff, I would definitely recommend Ubreakifix to all my family and friends. Thank you guys so much!

br
Review №72

I highly recommend this store! The customer service was amazing. Gordon took care of me and was so incredibly helpful. He fixed my phone and got it back to me in the same day for an amazing price. Will gladly be taking my service here any time I have a problem! Thanks Gordon and ubreakifix! You’re doing a great job!!!

Re
Review №73

How much does it cost for a deep ps4 cleaning?

Hu
Review №74

Great service. Finished within 2 hours

He
Review №75

I Love these guys. Very professional and they did a fantastic job. Repaired my phone the same day. KUDOS.

Da
Review №76

Gordon was super sweet!! They fixed my iPhone within about 30 minutes, how awesome! 🤗Friendly, quick service. Better price than Apple without AppleCare. Location was very clean, which is a plus. Go check them out, seriously go!! ❤️Update: Phone was fixed Friday, however later in the night the phone died. When I attempted to turn it back on it started rebooting constantly without actually coming back on. I sent an email Saturday about the issue and was informed that I could bring the phone back in at my convenience or make an appointment if I wish. Since I’m extremely busy I opted out of an appointment since I was uncertain when I’d find the time to travel back there. Monday after work I took the dreaded drive back. I arrived at about 5:55pm, I explained my problem and told the man at the front that because the phone is constantly rebooting it’s no longer holding a charge. He told me that the phone would be looked at the next day because the manager wasn’t in and he was uncertain what’s covered under warranty. Shouldn’t all employees know this? Is it not written down in a policy somewhere???? So I asked him could they just do a diagnostic test and let me know what was wrong, without letting me know if it’s covered or not. He said he couldn’t do that because he didn’t know if he had enough time for it. I informed him that I sent an email regarding a walk-in to avoid this very thing happening, I drove over 11 miles in a rainy mess. Nope, with an hour left before they closed and no other present customer, still wouldn’t help me. I took the phone and left. I made a huge mistake coming here. A waste of time, money, and gas.

Mi
Review №77

Very friendly and helpful staff. Made me comfortable handing over my lifeline phone.

Ki
Review №78

Do not trust these people I brought my laptop to clean the juice from the keyboard they say gonna open the laptop and clean it after they call me to pick up the keyboard still sticky they just charge me for nothing they don’t even clean it.

An
Review №79

They were very Helpful!😁

Je
Review №80

My phone screen was fixed in less than 2 hours!! The staff and process was very pleasant, quick and professional! I would highly recommend this business! Thank you!

Mi
Review №81

I dont know what quite happened to this place, the former staff got things done.

An
Review №82

Extremely fast service!! Had me in and out under an hour. Very polite and friendly... screen work perfect with a 90day warranty and will beat any competitors price by $5. Can’t beat that!!

Ma
Review №83

Came in to get my screen fixed on my Samsung s20 Ultra through my phone insurance. My phone screen was not fixed, and I received my phone back and my phone would not connect to the network, and later on in the night I discovered my phone will not charge as well. I asked to take it back and fix it and after an hour I was told there was nothing they can do to fix it. Absolutely unbelievable. I came in with a working phone and now have been phoneless for days because someone obviously did not know what they were doing and still attempted to repair my screen. If i could give zero stars I would.

Al
Review №84

Theyre partnered with Samsung and also Apple I believe so if you need a reliable place to get your phone or other electronics fixed this is the place to go, I recommend coming in early so it doesnt take too long and you can get your device back the same day!

Wa
Review №85

They did great with the customer service id go there again to get more things fixed.

Br
Review №86

The team here is very responsive and helpful. I was able to get in right away with a two hour pickup wait.

ni
Review №87

Great customer service and they had my phone fixed in less than 24 hours. I was out of town at the time and needed to leave. Thanks guys for everything!

br
Review №88

This is the second time we come here this year and nothing but great things. I brought my phone a few months ago to fix my screen and the men there were so nice and educated.Today we brought my boyfriends phone in because it’s been having trouble charging the last few months. We’ve tried cleaning the charging port and everything and we decided it must be a part that needs to be replaced.We brought it in and the guy cleaned it with alcohol and a toothbrush and saved us about $80! Also found out they service basically any electronics! So we’ll be using them much more often!

Br
Review №89

Went in there a week ago and they told me theyd have my phone ready by 3pm. Showed up after 3, they said Yeah, we dont have the parts so we didnt fix it. Then they said theyd have it within 2 days and would call me when it arrived... A week later, still no phone call and then I just got an email saying Thank you for using our services, your total was 0.0, please come back again. Needless to say I took my phone elsewhere because this place is a joke and they were clueless on whats going on.

sa
Review №90

Very professional and provide quality work. Would definitely recommend to family and friends!

Th
Review №91

I just recently came into the store to have my cell phone repaired. Your staff member Louis was very professional and courteous. He is a valuable member of your store operation.J. SIMMONS

Ka
Review №92

I went to fix my iphone 7 and they fixed it in less than a hour! Louis was super friendly and the whole staff was great. I 10/10 recommend this place

Ja
Review №93

I went in here with my moms phone to see what the cost would be to fix the speaker on her iPhone. The gentleman that greeted me offered to clean the speaker to see if that was the problem. Low and behold it was and he did it free of charge! He was extremely nice and had a smile on his face the entire time. I highly recommend them.

An
Review №94

My shattered screen was fixed in under 2 hrs! Very professional!

Jo
Review №95

Not helpfull at all. Had to wait for the employee to atend all customers when I was there first and for him to not have a clear answer.Had to go directly to samsung for the fix. This place needs personnel with experience not just a kid that takes ordes for broken glass replacement.

Ja
Review №96

Great place and the customer service was excellent. I highly recommend this place. The fix my PlayStation 4 with no problems.

Ej
Review №97

Nice friendly people that give all the complete information before repairing your devices. Thank you

Ad
Review №98

Very quick detailed service. Fixed my phone like it was never broken

Pe
Review №99

Great honest people. Thank you Rob and luis Ill definitely be coming back for all my computer repairs and updates.

Ja
Review №100

We had recently bought an iPad and our son dropped it and it shattered. I called UbreakIfix and came in. They ordered the part that was necessary to fix our iPad. Dropped it off early in the morning and within hours it was ready to be picked up. Exceptional service! Will definitely be recommending UbreakIfix to anyone who needs any tech repairs. Thank you guys!

Information
12 Photos
100 Comments
4.4 Rating
  • Address:5138 95th St, Oak Lawn, IL 60453, United States
  • Site:http://ubreakifix.com/locations/oaklawn?utm_source=google&utm_medium=gmb&utm_campaign=oaklawn
  • Phone:+1 708-907-5438
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:12–5pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Similar organizations