Rented the inflatable archery range this last weekend. It had SEVERAL holes in it which were not noted when we picked it up. We set it up and realized that 1 of the 6 arrows was too damaged to even use. When we went to return it this morning, they were dismissive if not rude. No discount or even acknowledgment of the broken equipment they rented to us. Their primary concern was if the equipment was wet. Which it wasnt because we didnt want to deal with the 100+ charge for a wet/damp return. So in conclusion, rent from these clowns at your own risk. And if you arent satisfied, dont expect any sympathy or remediation. The range wasnt even worth the headache we received.
I was the chair person for our senior party for our high school students. From the start of the process, Jamie was wonderful to work with. As the time of the party drew near, she kept in a contact with me in order to deliver the rentals in a timely fashion for our event. The two young men who delivered and set up (and took down) the inflatables were extremely efficient and helpful! They explained how the games worked and answered every question we had. The kids reported back that they had a great time at the party and it was because the inflatables were a hit! They loved the Hungry Hippo game, the biggest obstacle course and of course the light arena. The giant trikes were also amusing to watch and prior to the kids coming, the adults were driving them all over the hallways! It was quite entertaining! I would highly recommend Acme Partyworks. From the start to the finish, everything ran smoothly and all of the staff were friendly and professional.
I want to thank Dan and his staff for their professionalism and making a great celebration happen on the day of an important birthday! They were able to accommodate my request, answered all questions and I would use them again for many happy celebrations to come. Wonderful way to surprise someone!! Thanks Acme Partyworks!Marilyn Benjamin
We used Acme for the first time and will DEFINITELY use again!! I searched online and out of all the companies that pulled up, Acme had a slew of excellent reviews so I chose based on that. We couldnt have been more pleased!! The girl who assisted in making the reservation was friendly and efficient. It was so convenient to be able to e-sign the contract and the pickup process was a snap for my husband. Once we set up the bouncer, it was beautiful! Its clear what pride and care is taken to ensure cleanliness and professionalism. The kids had a BLAST and the machine was easy to put up and take down quickly. Dropping it back off was quick and hassle free and my husband was even early getting back to work from his lunch break, thanks to the prompt and helpful service he recieved!! Overall, we couldnt have been more pleased by our experience with Acme and cant wait to use their services again in the future!! We already recommended them to the friends and neighbors who attended our event and they couldnt believe what an AWESOME deal IT WAS!!!! A tremendous first experience!
Great service! We used Acme for our annual company picnic. They brought a 30+-foot long slip and slide, a 20+ft high water slide, a mechanical bull, and an inflatable little farm for younger kids. They were a major hit! Everything was delivered and set up in plenty of time for the picnic. The workers who delivered it were friendly and seemed to know what they were doing, and the employee manning the mechanical bull was personable and helpful. We would definitely use Acme again!
I have had nothing but great experiences with acme party works. I recently rented two large inflatables, a snowcone machine and a popcorn machine for an event at Coleman A. Young elementary school, Detroit Public Schools community district. The Students had an amazing time! One great thing I like about renting with Acme is they have a very detailed and specifically itemized contract, so I was able to refer to the weight limits chart for the bouncers etc. to ensure all the proper safety measures and precautions were in place, something important for school activities. The detailed contract that I had to sign upon the time of reservation made my planning with the school so much easier. I will highly recommend Acme to my Friends and Family!
A wonderful company to deal with! The level of customer service that Acme provides is top notch. We had an issue with a piece of equipment that we recently rented and they sent someone out immediately to fix it! The staff is always polite and happy to help with setup & always presents themselves in a professional manner! Highly recommend!
I use Acme for our annual Club picnics and they are wonderful to work with. They have a huge selection, they deliver when promised, everything is clean and in great shape, and the pricing is competitive. Both their office and delivery staff are very helpful and friendly. We rented 4 items from them this past weekend and all were a big hit with the kids. I already know I will use them next year!
Delivered tables, tents, and chairs on time. Quick, efficient, accommodating! Thank you for helping to make our event a great one!
We rented some games from Acme for our wedding and were pleased.
Great great great customer service and product.
Great customer service :) will definitely use them again
Horrible experience. Use someone else, they have horrible customer service and will absolutely take advantage of customers. My entire area of friends will never use them again. Beware. We’ve used them multiple times as a repeat customer, I understand their contract states no refunds. Well, we had a party cancel, then asked for a refund. They said nope. I figured return customers in a situation like this would get some love. Nope.
Acme is an awesome company to work with. Their staff are very friendly and highly dependable!
Wonderful to work with Acme Party Works. They let us reschedule our rental TWICE due to poor weather at no additional costs. We will be definitely using them again and highly recommend them to anyone else!
We had a wonderful party May 11the staff was more than helpful. All the equipment was fresh in good condition. Will use them again and refer them to friends.
We used Acme Partyworks for my wedding reception and absolutley loved them! They set everything up the day before and made sure it all fit in our yard. We used three different interactive inflatable games as well as a characterist and would recommend everything to anyone looking for a neat, unique party idea!
I have been using Acme Partyworks for my schools carnival and other events for 7 years now. For our largest event, we rent 12-14 inflatables/interactives for a whole day (his includes laser tag, water slides, concessions machines and much more). I have never been disappointed with their service. They have great communication, they have always been on time, and they are fair and understanding when any type of situation arises. They take pride in what they do which shows in their equipment and through their staff. I always recommend them to people who are looking for a place to rent inflatables and games because they have a huge selection, competitive pricing, and discounts for various scenarios. I will never look for another company to support the large events they I plan. I am a customer for life!
Great place to rent bounce houses and lawn signs
Quality equipment and topnotch staff! Loved our event with them.
Top notch service and quality, my family will definitely be calling back ACME for our next event.
I use Acme Partyworks for my special events at summer camp. Always on-time delivery and setup, great pricing and friendly staff. Would use for any and all events.
Its friday and i called to rent a bounce house. i want it THIS SUNDAY. they said youd have to pick it up today (friday) before 4 and bring it back on monday between 9-4... hahahaha.. no. thanks.
Rented an inflatable balloon guy for a reasonable price.
Very helpful, personable staff. Equiptment is very clean. Always have a huge selection of bouncers and games.
Great prices.
TERRIFIC fun!!