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Quick Teks On-Site Computer Repair
25800 Novi Rd, Novi, MI 48375, United States
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Quick Teks On-Site Computer Repair

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Review №1

My pc died and these guys were able to get me an amazing deal and got my computer up and running again. Completely happy with my decision and will come back if I have any issues in the future. 10/10 would recommend

Ti
Review №2

Very pleased with the service I received from Quick Teks to help with my computer issue. They were professional and got my issue resolved in a timely manner. Like that they were able to come to me versus having to drive around to drop off my equipment.

Li
Review №3

Quick Teks is a fantastic computer services firm. They have helped me meet my business computing needs in a way that was fast, professional and within a reasonable budget. I plan to use them for all my business and professional computer needs from this point forward.

Ji
Review №4

These guys are fast and cost effective. I called everywhere else around here and these guys are the best. And theyre 24 hours on-site!

Ma
Review №5

Great service, fast work, Andy was my tech and he knows his stuff and was great to talk to. Had them pick up my PC on Sat and got it back Mon with a 75% rebuild. Happy customer and would recommend

Jo
Review №6

Had an issue with my computer overheating and the fans running too loud. They quickly figured out what was going wrong, and helped me restructure the machine to fix it. Runs way cooler and quieter now, thanks to their help. Highly recommended.

En
Review №7

Its easy to get a bad comments and rating but when a business receives 5 stars than you know they are providing above and beyond. I would have to say the same for Andy, honestly surprised he even replied back in 30 min on a Sunday afternoon but referred me to another business that was more suited for the repair I needed. Really a guy wanting to help, what more can you ask for?!

Br
Review №8

I DO NOT RECOMMEND ANYONE USE THE SERVICES OF THIS “COMPANY” THEY ARE LIARS, FRAUDULENT, UNPROFESSIONAL AND SCAM ARTIST… The “owner” poses as the technician then back to the owner then back to the technician. I wouldn’t be surprised if this is a one man team running the show trying to take money from people. Fortunately he hasn’t gotten a dime from me. My only fear is that once we go to court, what further damage will be done to my 3 laptops. Any one who knows this “Andy” persons last name please share

Xe
Review №9

I messed up, and Andy fixed it all. I wanted to build a computer, paid close to $800. Andy made us one for cheaper, with better parts. This is probably the last time well be able to afford a computer, but well definitely come back. He even used the spare parts we had to build a second computer! Hes thorough and genuinely seems to care about things besides profit, which is rare. Would give him more stars if I could.

Da
Review №10

Andy always has our back. He is very dependable, knowledgeable & cares about his clients. We are so lucky we found him. He built a tower for my wifes tutoring business with the best state of the art equipment. He is the IT go to guy for any of your computer needs. Danny and Linda

Ro
Review №11

FAIR WARNING: DO NOT DO BUSINESS WITH QUICK TEKS IN NOVI, MI. They call themselves a computer repair company, but they are far from that. I called them in May 2020 to look at my Dell laptop that would not start up. I only called them because my go-to computer repair company was closed due to Covid-19. Quick Teks came to my home and picked up my laptop on May 6th or 7th and returned it on May 10th. They informed me that the motherboard and hard-drive are not good. They then tried to sell me a new laptop. I said no and that I would do some research on the brand they tried to sell me and other brands. Later when I flipped open my returned laptop I saw damage that was not there before Quick Teks picked up my laptop (see attached photos). They had drilled a hole through the keyboard area and in a different area there was a reverse indentation. When I questioned owner Andy about this, his only response was looks like the ground screws came through and the chassis plastic must have become weak. I told him the plastic was not weak and it feels strong and solid. Dont you think that a computer repair company would know how to attach something as simple as ground screws, without damaging the keyboard? I received no appolagy from Andy about his careless workmanship. I left it at that and purchased a new laptop from a different source. A few months later, I took my Quick Teks damaged Dell laptop to my trustworthy go-to computer repair since they had reopened. I wanted to see if they could extract any data from the hard-drive. When they opened the back of my laptop, it was a mess. The RAM memory cards were missing and the hard-drive and battery were not plugged in and there were loose screws and other disconnected components everywhere. I called Andy about this and his only response was why would he want to take my RAM, RAM is cheap, inexpensive. Again, no apology about the missing RAM and their disastrous so called reassembly. I later received a call back from my go-to computer repair company saying that they were able to retrieve some data from my hard-drive and they put it on a thumb drive for me to review. When I got the thumb drive home and looked at it on my newer laptop, the info on it was not mine. It was from a landscaping company in the next city over. The data had customer quotes, pictures of jobs to be completed and billing info. Nothing that I recognized, because I have nothing to do with this landscaping company or any other landscape company. So it looks like that Quick Teks took my original personal hard-drive and replaced it with a hard-drive they had laying around their workplace. Im sure Andy will come back with a reply that this did not happen and this is a fake review and ask me to delete it, which I wont do. To verify all of this, I have a receipt from Quick Teks about the work they completed, along with saved text messages from Andy. I also have saved voice-messages from my go-to computer repair company about the terrible condition my older Dell laptop was in when they received it and the thumb-drive with the landscaping companys info on it. AGAIN - FAIR WARNING: DO NOT DO BUSINESS WITH QUICK TEKS IN NOVI, MI. THEY CANNOT BE TRUSTED!

Te
Review №12

I definitely would recommend them to everyone. I went to cyber power and within a year my power supply was malfunctioning. Never going to them again. This company saved me. Andy was very helpful and understanding on my situation. He got back to me with any questions I had instantly. He went above and beyond my problem to help and repair parts and explains things very well. I learned alot. I appreciate there help. Thanks.

Wa
Review №13

Professional, courteous, knowledgeable. I would recommend them to anyone looking to have their PC repaired. Thank you Joe and Andy!

Ci
Review №14

I had such a great experience with this company. My laptop wireless switch wasnt working and they first tried to see if it was something I could quickly fix myself over the phone and when it was determined it wasnt they set up an appointment to come out to my residence to help me fix it. I had a great experience with Andy. He broke everything down for me and got it back working quickly and even got my memory upgraded Thank you!

be
Review №15

Andy came by this Tuesday at around 2:40 and did not stop until my computer was set up hours later. He allowed me to observe the entire time and would inform me on what he was doing whenever he was doing it. He has so much knowledge that I felt truly lucky to be able to call quick Tek’s and have a guy like Andy come out and just handle everything for me. This is the second time he’s helped me on two different computers and both times there were issues that would have taken me hours upon hours to even grasp let alone fix. Andy has been talking with me for a month just to help me find the perfect computer for me. Truly thankful for his help and if you are in the area and have even the smallest issue please do not hesitate to give quick Tek’s and Andy specifically a call. You will only be happier and less stressed out for it.

Ch
Review №16

Amazing, would rate it higher if possible.He resolved my FPS issues on my PC and stayed up till 3AM fix it so that I had it before the work week started. Talk about great customer service!Would recommend this team to anyone with tech needs.

Gr
Review №17

After I bricked my PC from water damage from a leaky cooler, Andy and Ben did an amazing job painstakingly repairing all my components and made my system run smoother than ever with some extra build suggestions. Consistent communication was amazing and they put in some late hours to make the repair happen as quickly as possible. I could go on, but in summary, I could not be happier with my interaction with this company and the people running it.

An
Review №18

Phone support was amazing they could have taken my money and done a diagnosis to my dismay but instead a well informed troubleshoot was done over the phone (obviously only helps me) and I was saved a visit and subsequential fee. Joe is well informed and a pleasure to talk to. Will be going here incase I have future needs.

Sa
Review №19

Extremely impressed with this establishment. My MacBook died during a software update just a few days before I had to submit an online assignment for school. The need for a working computer is so vital during this pandemic. I called their number at around 10pm and within a few hours I had one of their techs at my door ready to fix my computer. Andy fixed my laptop within two hours from 12am-2am so when they say they are open 24 hours, they truly mean it. I can tell this company really cares about their customers and will go above and beyond to meet their needs.Thank you so much again Andy! My Mac is working better than before!

Je
Review №20

After one of our studio computers went down, Andy came out right away to help. Much of the internal components were fried from a bad power supply, requiring a complete rebuild. Since it was a custom build to begin with, we needed specific components in the rebuild to adequately run studio applications including audio production suites, video editors, and composition software along with particular outboard hardware for these tasks. Within about 24 hours we had a full turnaround with a new machine, by far the fastest and most impressive service weve ever experienced! Andy took the time to communicate every step of the way, offering sound advice and a genuine level of care in the PC rebuild that most other technicians seem to simply disregard. Hes definitely somebody you want to have as a go-to for any PC/Mac repairs/upgrades/services/etc. Thanks for all the help Andy, the new system screams!

Jo
Review №21

If youre wondering why this business has close to 5 stars. Look no further. Whatever you need, theres 100% chance they will get it done for you. My problem was a crashed HDD that I thought was unsalvagable. They took care of it and drove to my house so I didnt even have to go anywhere. I love seeing results. I will use them for any future IT problems

To
Review №22

I had a less than three-year-old HP Omen get fried by a bad power supply, including the now obsolete mother board. I found Quick Teks during a google search and gave Andy a call. He came to my home and got the PC and took it back and tested it. Within hours he called and told me all that was wrong with it. I asked him if he could just build a nice custom gaming PC using my Nvidia video card (the Omen did not destroy that, thankfully) and he said he could. I run a resource-hungry flight sim called X-Plane 11. He made sure the PC was spec’d to run this monster. He delivered the PC and had me run the sim while he watched to make sure all was well (looking at core temperatures, adjusting fan speeds, etc.) Since then, I have really put this machine to the test and it hasn’t let me down. He knows his stuff. Quick Teks will be my computer resource from now on. Oh, the price was more than reasonable, too!

Ri
Review №23

Very responsive and knowledgeable, can definitely Build your computer for you, although I hired him twice and both times were unable to achieve what I hired him for, I ended up having to pay For something that never got done. Imaging hiring a carpet cleaner to get a stain out but they are unable to get the stain out, but they still ask to get payed for Atleast coming out and doing something, that’s very similar to what happened to me. IF YOU NEED A COMPUTER BUILT CALL HIM, if you need more advanced computer help I would look into other company’s.*Response to owners comment after my review*Andy we definitely did business together, I have pictures of the computer you built and text messages with your phone number trying to get me to delete this review, don’t lie on your google business sir.

ni
Review №24

Had an issue that took out my GPU, cpu, motherboard, and power supply. Quick teks was the second pc shop I took it to but the only shop that has provided a permanent solution for the issue. As was expert advice on options available to me

pa
Review №25

Super impressed by these guys, they are quick professional and fairly priced. I had the pleasure of having Andy build a new PC for me and I could not be more impressed with my new rig. He made it all happen in 2 days. Ill be using these guys for any and all computer related problems in the future.

Vi
Review №26

I was having trouble getting my pc repaired because all other pc repair places I went to would not fully repair my pc, take weeks and charge me quite a lot of money. I reached out to Quick Teks and got amazing service along with a fast repair time. I have gone to around 3 other places to get my pc fixed and this company is by far the best one. The guy is very smart and knows what he is doing and talking about. This place is the only place I would recommend for anyone to go to if they want quality.

Vi
Review №27

They first came out to to my firm to fix our server. Arrived the same day we called, and had it all set to go in within a few hours. These guys built my son a gaming PC later within the week. For the cheapest I could find someone to build one too. They definitely aim to please you.

Ve
Review №28

My technician Andy worked quickly and diligently to fix the problems I was having, it was very inexpensive compared to what I was expecting.

Li
Review №29

My computer crashed, and I felt in great despair because I could not tutor online unless someone like Andy could fix this asap. He diagnosed the problem within a matter of seconds and then discussed all my options. I knew my old computer was in sleep mode forever. Andy built me the best computer I have ever seen! It was the best investment I ever made. He made sure everything worked before he left. In fact, he went the extra mile and helped my husbands laptop run faster, making sure is was virus free. He is dependable, hard working and very knowledgeable. I highly recommend him and give him an A+ for exceptional quality of service and responsiveness. Quick Teks has the best team ever, and they do care. I am very impressed, and I know they have my back.

Br
Review №30

These guys are amazing. I would highly recommend anyone to use their service

Ny
Review №31

Was a nice and good learning experience i was informed about everything and tryed there best to get everything in tip top shape would recommend and i will be looking for more of there help in the future

Gr
Review №32

They built my son a gaming PC for a unbeatable price. They also overclocked it for free too. My son wanted a white themed PC, and it turned out better than what we saw in the pictures they showed us. Thank you so much for making this, and my son will definitely refer you to his gaming friends.

Ma
Review №33

Excellent service! I really felt like Andy wholeheartedly wanted to resolve my computer issue. He is smart, quick on his feet, honest, considerate, very knowledgeable, and genuinely wants to get to the bottom of the issue however big or small it is. He picked up and dropped off my computer, and didn’t try to upcharge me. Great value, and i will definitely be using their team for any future tech issues. Thanks for a great experience

Jo
Review №34

Me and a couple of buddies ended up messing around and knocking over our pc and having an error within the pc. We called here and within about 50 minutes of just advice from over the phone, Joe managed to guide us to fix it and ended up saving us money in the end too. We really appreciate this company and especially appreciate Joe for helping us out with this one.

Je
Review №35

Was able to come out the same day to determine declined performance with Dell laptop. Diagnosed it was running at extreme high temps, noted warped battery and overheating of battery and subsequent motherboard. Made suggestions on what to replace, where to look, and if further help needed, assistance. Terrific customer service and fast response!

po
Review №36

Built me a great Pc and put in a lot of extra work for to get 2 cards in there, I messed some stuff up myself the next day and texted him asking for help and he replied within a few minutes and called me to help right away. Very professional and nice

Jo
Review №37

I called and they came out less than 2 hours later! Andy had my pc up and running in no time! Love this place and will always be my go-to when it comes to PC work!

Li
Review №38

They work fast, came out here on the same day that I called, and do a great job. I had 3 of my iMacs go down from a bad power surge. The server wasnt working properly after the surge too. They finished everything on the same day, plus were way cheaper than the Apple store in town here. So happy I dont have to pay a lot of money to have this kind of work done! Apple products are costly enough as it is, am I right?

Ja
Review №39

Great place to do business with. I run a marketing company and these guys are fast, efficient, and by far the best rate locally.

Ge
Review №40

Great and responsive service!

Ia
Review №41

Very fast service (were at my house within 30 minutes of calling.) and helped solve a few existing issues with my computer as well as upgrading the memory and CPU. They also overclocked my PC for free and I would definitely recommend others to call here for any computer-related issues.

Ka
Review №42

Amazing customer service, and really good pricing. I had to fix my laptop and it was pretty damaged and now its good as new. Im really thankful I took my laptop here other than another store. I highly recommend coming here!

To
Review №43

My experience was great! I was in extreme need of a monitor for my business and was helped in such a professional and expeditious manner. Knowledgeable and friendly, I really appreciate these guys!

Co
Review №44

Insanely fast repair and service, and help build my computer. Thank you much andy!

Do
Review №45

Great job replacing the screen on my wifes Macbook Pro. Ive been building computers for 25 years but would never touch a Mac! He did a great job...highly recommended.

wa
Review №46

Ive been having these guys help me for years, and I never thought about leaving a review, so here it is. The first time I had these guys come over was 9 years ago. I had a their tech come over right away, within the hour, and took care of my problem the same day I called. Even though it was a lot of work to do on the computer, they still managed. To this day I wouldnt bother calling anyone else, because they treat you like youre practically family and only want the best for what you want. Ive had them come countless times for all sorts of things i needed done or fixed. I got my fast custom PC built by them, network setup, data backups setup, and many other things done here. Its always done efficiently and for a good price every time. Heck, there were a few times I only had just a unplugged wire or something really simple like that. They still came out right away, and didnt even charge me for the visit. Theyre very honest and clearly have a lot of pride and integrity in their company. I Hope anyone reading this will call them when they have a problem and see what I mean.

Li
Review №47

Ive been using this company for both my personal and professional IT needs for the last decade. The owner and lead technician is friendly and incredibly knowledgeable. He always tries to get me the best deal on parts that he can. Ive never had any issues with anything hes built for me, or with anything hes repaired for me. The attached picture is a PC I recently had him build for me. The previous PC he built me worked great, but my tech needs changed and he was really great about working with me to figure out something that would meet my needs for several years to come.

tr
Review №48

Met me at 1am to pick up a Displayport cable for my brand new monitor. I couldnt find this cable at CVS, Meijer, or walmart. And he met me at 1am. That is insane. 10/10

Ji
Review №49

I called Andy based off his Google reviews and he was fantastic. I called him on a Friday afternoon and he came straight to my office to sit down and work on my laptop issue. He ended up taking it back to his shop and diagnosed that my hard drive was shot. He was able to get a new part, backup all my files, install the new hard drive, install and optimize Windows/drivers and restore all of my files in less than 24 hours (I needed my laptop and files for a Monday am meeting). He met me back at my office the next day (Saturday) and I was back up and running perfectly. Fantastic work and excellent customer service....I would highly recommend Andy.

Ly
Review №50

Andy is the best guy for the job. Whatever issue your having Andy can fix it and gives you insite on other issues about your computer that you probably didnt know about. Great prices, and discounts and very informative tips, and advice, just great service period. Thanks Andy for everything.😉

Ti
Review №51

Incredibly knowledgable staff. I spoke with a gentleman at length about a power supply cable issue and he spent the time to explain what I needed to do. He had no expectation that I would be using thier services, he just knew i was frusterated and wanted to help. On top of that his knowlege of power system cable compatability was incredible. I would trust him to fix any PC issue I had. While I didnt end up transacting business today, I 100% will if the need arises in the future. You should absolute use Quick Teks as well.

Ca
Review №52

This is the BEST tech company I have ever dealt with! I needed help with my gaming computer and I was lucky enough to have Andy help me. He was attentive and very informative. I could not have had a better experience! I recommend to anyone and everyone.

Vi
Review №53

Andy is extremely knowledgeable and helpful when it comes to tech. So far, hes recovered files on a crashed hard drive, rebooted a stalled computer, set up a network and upgraded a hard drive for me. Everything has been very professional and great. I would highly recommend this company and Andy for any technology needs. Im very happy and will continue to use this service in the future.

Je
Review №54

Quick, amazing, and cost effective company. Wouldnt go anywhere else!

Mi
Review №55

Went above and beyond to get the RAM kit I needed. Great service and parts knowledge.

Br
Review №56

Andy is hands down a stellur guy. Professional, curtious, experienced, and one of the most dependable people Ive met. Im a completely satisfied customer more importantly a very happy camper regarding his work and expertise. I would highly recommend him to anyone you definitely wont regret calling this business. Thanks again Andy for everything you do brother. All my future builds will be done with Quick Teks at the helm.

Lo
Review №57

Andy from Quick Teks fixed both of my Mac books in less then 48 hours. They come and Ickes up your computer and bring it back when they are done. He was in communication with me the entire time he had the computer and updating his progress. Would highly recommend this company!

Da
Review №58

Andy was quick at work and solved all my problem, he starting up my computer and made sure it was running smoothly, solved problem I didnt even know I had.

Ow
Review №59

These guys are entirely dependable! They took care of us right away during the COVID-19 pandemic and were the only computer repair company open. The phone rep said they were backed up with work due to everyone calling them, but they still managed to get a tech out the same day I called & fixed my problem. I work from home on my Mac (the Apple stores were temporarily shut down), so these guys are a total blessing! Got me up and running and Im very happy with everything!

Nu
Review №60

Very helpful!I called because I thought the fan on my laptop needed to be replaced. Within an hour of my call they were able to come pick up the laptop, and only a few hours later they had already run a full diagnostic and called me to let me know what was going on. Andy brought my laptop back the same day along with a written reciept. While I know nothing about computers, Andy was very patient with explaining everything to me in a way I could understand. Unfortunately the problem was with the motherboard and, with the price to replace it, I was better off getting a new laptop. Andy continued to help me during my search for a new laptop and was very quick to repsond to all my messages and questions. I highly recommend them!

Ev
Review №61

Built me the gaming PC I wanted for the cheapest I could find. They even overclocked it for free too.

Go
Review №62

I had black screens and crashes on my gaming pc. Tried a different shop first. They could not fix the problem for 2 weeks and made it worse. Per the 46 consecutive 5 star reviews, decided to contact the quick teks around 3PM Thursday, right after I got my pc back from the initial shop. Spoke with Joe and Andy came to my house at 5:30 PM of the same day. Andy brought back me the pc to my house on Saturday noon, in less than 2 days later from the first contact. After all, too make the long story short, I learned so many things from Andy (not just pc stuff). And yes, he did fix all the problems in less than 2 days. Not only fixed it, but made it better. TRUSTWORTHY is the perfect word to describe Andy. Decided to leave a review for the first time as the 47th.

AL
Review №63

Professional establishment that took care of me the same day I called. They take their time to understand your needs and will not charge for just simple help over the phone either. Thanks, you guys!

Li
Review №64

Andy knows what hes doing, does it well, and does it fast. No-nonsense dude- I trust him with my P.C, and that things my baby.

Am
Review №65

So happy I found these guys!

ke
Review №66

10/10 best service around willing to drive ram sticks to your house on sunday night. Doesnt get better then that!

Sh
Review №67

Quick Teks is an outstanding company! They not only made a house call on a Sunday, but they also stuck with me and solved my problem after three other companies failed miserably. I would highly recommend Joe and Andy and consider them an exceptional resource in a business where mediocre thrives. Thank you Andy!

Mo
Review №68

Andy was able to recover all our data and photos. He also did it quickly because he could tell I had a ton of anxiety about possibly losing all our stuff. He went above and beyond! I am so thankful and would refer him to family and friends!

Am
Review №69

Andy did a great job helping me out with a computer build. He is definitely very knowledgeable and knows the ins and outs of what hes talking about. We had a great conversation as well. I will definitely be coming here for any future computer needs!

ma
Review №70

Fast and reliable

G
Review №71

Did great work to revive my computer with failed power supply that fried my motherboard.Dont even think about going to microcenter to get your computer repair/install work done.

Jo
Review №72

Super fast, great service, reasonable labor cost. My new go-to for tech troubles.

An
Review №73

Called at midnight, got advice/options for 30 minutes. Thanks Andy!

Na
Review №74

The tech helped me with both my desktop and work laptop. The prices were very reasonable and the work was exemplary.

so
Review №75

I had to have my office of 12 computers and 1 server back up and running within the day. They came out right away and solved our problems quickly and cost effectively. So glad these guys are local!

Na
Review №76

The tech helped me with both my desktop and work laptop. The prices were very reasonable and the work was exemplary.

Sa
Review №77

These guys are fast! They repaired all 6 of our PCs and Macs the same day that we called. Theyre also the cheapest rates in the area too. Seems everyone else around here wants a lot more money for this kind of work.

te
Review №78

Theyre professional, friendly, and fast working. Thats all I care about!

Sa
Review №79

These guys are great

Pa
Review №80

Smart guy, excellent service, extremely fair pricing

Ke
Review №81

Outstanding seats; the hallmark of Emagine theaters.

Ri
Review №82

I run a large Accounting firm in Southfield. Andy came out and took care of my office when I had nothing to work with, and other technicians have tried to solve my problems with no progress. He saved my firm. Thank you Andy!

ad
Review №83

Good rates and had both my Mac and PC fixed on the same day.

Yo
Review №84

These guys ARE way cheaper than the local competition, plus got all my computers fixed within a couple hours.

Le
Review №85

My PC was fixed quick

Ji
Review №86

Got my pc fixed within the hour

Information
17 Photos
86 Comments
5 Rating
  • Address:25800 Novi Rd, Novi, MI 48375, United States
  • Site:https://facebook.com/quickteks
  • Phone:+1 248-344-8357
Categories
  • Computer repair service
  • Computer networking center
  • Computer security service
  • Computer service
  • Computer store
  • Computer support and services
  • Data recovery service
  • Used computer store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online appointments:Yes
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