Awesome place. Multiple years ago I was told I needed some repair/replace work done on a suspension thing (Im a computer guy not car lol) and it wouldve been multiple hundreds of dollars. Shortly after I switched to Sovels for oil changes and other work and they said it wasnt necessary at that point. Well its years later and my car is still running great.I think these guys are pretty honest and trustworthy. They can be busy at times but thats not surprising to me at all; they do good work and they do it quickly from my experience. Definitely recommended!
I took my Ford Edge here a few weeks back. I explained the sounds I was hearing and that I suspected it was something to do with brakes or suspension. Obviously, I’m not the mechanic here, those were my guesses. They looked at my car and told me nothing was wrong with it and it was safe to drive. A few weeks later I took it to another nearby mechanic and they told me that I had a bad wheel bearing, so bad that my rotor was rubbing against my brake pad without the brakes being applied. I don’t understand how another mechanic could’ve possibly missed this, especially being that it was a potential safety hazard should I continue to drive it. I’m leaving 2 stars instead of 1 because they didn’t charge me for a diagnosis, which is good because they didn’t diagnose anything. Kinda disappointing.
Very reasonable price with best service.
Very courteous and timely mechanic shop. Was referred here by a friend and have been repeat customers ever since. We dont take our cars anywhere else. These people are honest and do not rip you off. Highly recommend this shop for car repair needs.
I have been here a few times for service. I can tell from the interactions I’ve observed them having with their regular customers that this is a very trusted and valued business by the community. That has been my experience as well.
Great family business with a staff who know what theyre doing, communicate well, and repair at reasonable prices. Why would you go anywhere else?
Five stars are not enough, I would give them 7 stars.The staff is super friendly and they all are very knowledgeable.I highly recommend Shovels Auto Service.
The Shovel men are Great.They care about their customersAnd do superior work!I ve gone there for over 25 years.
My family has had cars repaired here since before I was born. I have had a number of cars repaired here as well. Staff and owners are honest, friendly, very fair on pricing.We will continue to bring our vehicles here and fully anticipate my children will as well!
Great service. Quick, trusted courteous and affordable. Online booking system and good availability makes it an easy process. Been there twice with two hondas for service.
Took my 13’ Ford Fusion in for a tire alignment. My Radio/electrical worked that morning and when I got the car back by the end of the day my radio no longer worked. Called and left a message about the issue and they called back the next day immediately defensive saying that they didn’t have anything to do with the issue. They didn’t even offer to take a look at the issue to ease my worries (like any other shop would). 2 days later my battery is dead despite the fact that I have a newer battery (according to auto zone who checked my battery). P.s. have had issue with my vehicle here before but did not know until I took it to the Tom Holzer Ford dealership and they told me that there were missing pieces from the car that were replaced with zip ties I had only taken my car to your shop a few months prior
For over 30 years, we have trusted our cars, and ultimately our travel safety to Sovels. Honesty & fair pricing, timely service and complete professionalism assure their position as a service center you can trust. Thanks, all.
Very honest techs, friendly and quick service. I have never had any bad experience with them.
They are very honest and a very good Auto repair garage I have no issues theyve always done me good if I could give a 10 I would
Great place. Make an appointment ahead of time and you can just drop your car off. Prices are okay, but the service was great.
These guy are beyond a shadow of a doubt thee very best auto service mechanics I’ve ever done business with. Quick, courteous & HONEST!!! They do quality work for an honest price. The only issue is everyone in town knows this so everyone brings their cars here. So you may have to wait up to a week to get it in. Worth it.
Couldnt get in to get service told me they could get me appointment week later
Was so pleasantly surprised with my Sovels experience, and am shaking my head that I wasted years and money taking my car to the dealership service center. On my appointment day, they called the same morning with a diagnosis and repair cost, and the repair was done by lunchtime at a very reasonable price. Super professional, personable, and great people to work with. Will be a return customer.
The BEST auto service in Michigan.Thanks Kreig and Brian.
Prompt service. There was some mix up about noting down my appointment and I was told it is not on records, however within 5 minutes my car was in repair shop. Job done quickly and well!
Sometimes it’s hard to find a mechanic that will listen to you and give you a straight answer. For the longest time I stayed away from mechanics such as these due to prior experiences that had me frustrated and out a lot of $$. Then along comes Sovel’s. If I can give them more than 5 stars I would! From start to finish they were courteous, quick, knowledgeable, and honest. The last one being very important to me. Not only did they diagnose the issue, they continued to investigate possible issues with the car and actually found a cheaper more effective solution. I’m thoroughly impressed and will recommend them to anyone who needs auto service.
Im normally a do it your selfer for car repairs so I was reluctant to have anyone else work on my car. Brian was great, saved me a lot of money vs. the dealer estimate and the repair was done on time and with quality.I plan on using them again for future repairs!
Very professional and honest mechanics. I always appreciate their quick turnaround as well. I wont be shopping around for mechanics now that Ive found the right place. Highly recommend.
They are the best. Very professional. Explains patiently.
Amazing place. Always get what I pay for... They do amazing work for way less than any other mechanic.
Fast, well priced, professionally done job!
Sovels is hands down the most honest, reasonable shop Ive been too. I wont take my vehicles anywhere else.
Took care of my SUV well . Great price .
SOVEL’S AUTO SERVICE IN NOVI MII gave them my 2007 Mitsubishi Eclipse for a very sophisticated electrical problem. They kept the car and put hours in on it trying to find the problem, but felt it would best be handled by the Mitsubishi dealership. They charged me nothing and recommended the dealer. Who does that today, put some hours in and not charge for it? I have used this service over the past five years and always have been very pleased with the results.
Great honest business. Have been going there for years
Amazing place ( you can loose track of time easily), great atmosphere, very live and energetic.
I have been taking my cars there for years. There is no auto repair service better in the area. My daughter drives from Ann Arbor to have her car serviced there.
I am very nervous when it comes to car mechanics as I don’t know anything about cars; I don’t know when I’m getting ripped off.That being said, I will never go anywhere else again after my experience at Sovels. They went above and beyond, specifically Bernie, and there are no words to describe what it means to see that kind of service these days.I had recently had all my calipers replaced somewhere else and my car started leaking brake fluid on the front right. I brought it into Sovels and they quoted me what I thought was a super fair price. When I went to pick it up Bernie told me that the caliper had been installed incorrectly so he fixed it and then decided check all the others to see if they were installed wrong too. He fixed all of them! Thankfully the other 3 hadn’t broken yet but still, he could have just done the one he quoted me on and then cashed in when the other 3 ultimately failed but instead, he saved me a world of stress. THANK YOU!!!
Great service at a fair price.
The Sovel brothers & Bernie are very competent mechanics, have correctly & quickly diagnosed our cars problems, and fixed them right the first time. Theyre also very honest, and tell you exactly what you need and what you dont need. They also charge a lot lower prices than car dealerships. Really reliable, honest, & friendly mechanics! I highly recommend them. Gratefully yours, Roman Skikun, Novi, MI
They do not service all models as their website indicates. We took out 2014 Fusion in for a new water pump after waiting one week for an appointment and they said they wouldnt fix it because it was difficult and needed a special tool.
They are always polite and efficient. Old fashioned service. And they do NOT shame me because I know nothing about cars.Love this place.
Good price for the service I got. Seem like honest people. Will take my car there again in the future.
I would never take my car anywhere else but here. Excellent services, excellent people, excellent quality. Always get the job done. Would recommend to anyone in need of car service. Always ask for Charles, the man knows what he is doing!10/10 all around!!!
Sovels is the best! Honest and fair
We are a family with 5 cars. We only take our cars to Sovels for repair. They are honest, professional, and trustworthy. I wouldnt go anywhere else!
Local car repair shop. Been there quite a while. Good, honest, quality, service. A reputable place that simply does the work and gives you a fair price.
Nothing beats a fair mechanic you can trust - that is Sovels - have only started recently going to Sovels after my old place closed and couldnt be happier. They give an accurate assessment of what you need - not what you dont. And they charge a fair price. Dealer wanted to put in a replacement for an issue that was going to cost more than $1000. Sovels was able to repair it for a fraction of that! Im only hesitant to give a great review that they will be overrun with customers and unable to give the great service that they are currently giving. Thanks Sovels!
About a year ago I bought new tires for my car and had them put on at a Midas. While the mechanic was working on my car he told me that my brake pads were down to 1/4th and I should consider replacing them. I decided to wait and so, a year later, I took my car here to get my brake pads replaced, oil changed, and tires rotated. I also asked them to look into a buzzing noise my car was making while steering.When I received the call to come pick up my car, they told me that they hadnt replaced my brake pads because I had over 1/2 of them left. They could have easily taken advantage of me and replaced them anyways to get a quick buck. So believe me when I say that these people are honest and trustworthy.As for the rest, they found that I had low power steering fluid, which was causing the buzzing noise, and went ahead and topped this off for free. On top of that, while I was driving home, I decided to try to squeeze out one more drizzle from my wiper fluid and was pleasantly surprised to find that they had filled that up as well! I know its a small act, but I think that this shows that they genuinely care.I am beyond happy with my decision to take my car here and will definitely be returning for future maintenance.
Gives great service always.
Honest and quick service
I have been coming here for so long. They arent like most mechanics. They are friendly and will tell you like it is. In my experience, they wont make up things to charge you with or overcharge you. They will look at your problem and fix it for a decent price. I trust them and you should too.
Have been taking my cars there for decades. Great work, friendly service, fair prices. No up-selling or phantom repairs, a hard-to-find attribute at any repair facility.
This team fixed my car, now it literally looks like brand new. Their professionalism was amazing, and most importantly they are honest. I would highly recommend.
Customer for life! These guys are the best! HONEST, friendly, fast. They do a great job! We live over 30 minutes away and these guys still do all our repair work, oil changes, etc. I definitely recommend Sovels!
Great place to get any car work done. They do the job that needs to be done and do not dig for problems to run up your bill. Took my car here for multiple things including an ABS sensor that only took an hour to complete. Hands down best shop in the area.
Excellent service!!! Exceptional staff!!
Great place to take your car for repairs. Great service for a fair price. I wholeheartedly recommend them.
I have been taking all of my vehicles to Sovels for 15 years. I started going to them because I was way over quoted by another garage. Very professional and honest people. My friends that are mechanics recommend Sovels whenever they cant do it any cheaper! Great Place!
My first choice for car maintenance and unexpected issues
Excelent service, quality job! Fair prices
Had them replace the breaks on my wifes vehicle and when we got the car back the new breaks were making a horrible screech. Took it back into the shop, the mechanics checked it out and said it was normal for this to be happening with new breaks. That was months ago and the screeching still has not gone away. Does not only make the sound at the initial start up after the car has sat all night but throughout the day coming to a complete stop or even just slowing down. Had my breaks replaced on our other vehicle at a different location and I have not even heard a squeak yet. Would not recommend this place.
Service is very prompt and friendly, the guys that work here are great, have always had a good experience.
Been going to this place for 20 plus years! They are simply the best!
Very good service and good prices
Never take your car anywhere else. My wife and I were repeatedly amazed by the honesty and level of service they provided. I used to work in the auto repair industry, and Ive never seen the level of integrity displayed by these gentlemen. Theyve earned lifelong customers in us for sure.
Ive been bringing my cars to Sovels for six years because of their work ethic and honesty. However, a few weeks ago I noticed an issue with my truck and brought it in. I was told that their computer couldnt find any issues and to, in their own words, drive it until it gets worse then bring it back. Glossing over that gem of a diagnosis, I did drive it for the last two weeks, trusting their judgement, and today find that my truck will not start. They have been good to me in the past, but Im very disappointed as this might have been avoided with a better look the day I had brought it to them.
Air conditioning works and despite my little knowledge of cars I feel I was charged fairly. Fast service.
Outstanding service by experienced technicians. Family owned.
Came in looking for a diagnostic check. Was treated very rudely when I was explaining what i came in for. Was told good things about this place. But with the way I was treated i will not be coming back
Great auto shop!
Very professional, reasonable prices. The staff has never taken advantage that Im a female...
Fantastic service. Fast. Friendly. Efficient. Kudos!
Did not put much oil back in my car after a head gasket fix then my motor blew up costed me over 3,600
I might hate spending money on repairing my car but i know when i spend it at sovels i can be sure that the price is worth it due to their honesty. Ive taken my car to few other shops and always had problems but not once have i had a problem here. You couldnt put your vehicle in better hands if you were to leave it here for repairs or maintenance. Im really glad that they expanded recently too that only means quicker repairs
I have been going to Sovels since I moved down here. They are fair and fast. I really appreciate having them around
Flexible people to find me a spot on the schedule for a same day repair. Im satisfied with their work and service.
Great service and very kind reception.Got my SUV car diagnosed and repaired. Can feel huge difference in my car after getting the rear axle assembly replaced.I would definitely recommend my friends and family.
Sovels was a recommendation of a friend. I have used Sovels twice and found their service level very good. The status updates were frequent. And the best part, I find them to be competitively priced against the dealer.
Fantastic referral. Had a problem that fixed quickly for a reasonable price with quality and prompt.
Recently I had the Ford dealership tell me I needed new brakes after ~30,000 miles, which seemed a little early and they quoted over $350. I called Sovels who gave me an estimate over the phone that was much less than the dealership so I took it to them on Saturday morning. They were very prompt with an update, calling just a couple hours after we dropped it off. They said I could get another 5,000-10,000 miles before it was necessary to change the brakes. I went to pick up the car expecting to pay a little bit for the labor even though I didnt end up needing the brakes, but they didnt charge me a dime.Overall, they were super friendly and I thought extremely trustworthy (They could have easily just done the work and charged me, or at least charged me a little bit to check the brakes (Ford charged $30 just to check)). I will absolutely be going back to Sovels with all of my auto repair needs from now on.
Kevin is always giving me an honest assessment of my vehicle. Think I found my mechanic that I trust. #supportlocalbusiness
Another auto shop told me that my car needed work on the suspension and quoted me at $300. I took my car to Sovels for a second opinion and they confirmed that nothing was wrong. Like a previous reviewer mentioned, they could have said the same thing and done the work. They did not, and didnt even charge for the time inspecting my vehicle. Everyone I dealt with there was very friendly and professional. I will definitely be coming back.
Awesome
Outstanding service. Honest to the core.
Professional knowledgeable and always have my car in tip top shape.
I just left this repair shop very disappointed. I went in because my car was indicating low tire pressure. I walked in and was not acknowledged at all. I waited a little, then an elderly man with all white hair appeared from the back and just looked at me. There was no hi, good afternoon, how can I help you..... nothing. I asked if someone could look at my tire pressure today? He said NO. He pointed at a cup on the counter and told me to use the tire gauge and air hose in the front of the building. He then walked away. I couldnt believe it... Instead of getting upset I did exactly what he said and got all of my tires corrected. When I came back in to put the gauge in the cup, he was smiling and talking to another customer. I looked at him, smiled and said thank you. He totally ignored me, like I didnt exist. This is the worst non-service appointment I have experienced in years. I need other repairs completed on my vehicle, but I will never give this establishment a $$$$.
Honest and reliable. They showed me what was wrong and didnt try to upsell. Never change!
Been taking my vehicles to Sovels for past 15 years. Great service, fair prices, friendly service.
Excellent service, amazing professionalism, and an all-around great establishment. Quality and affordable service.
Yesterday I hit a dangerous pothole on 10 mile which disconnected my rear shock. Sovels was professional, honest and extremely reasonable! I will totally return and have passed along the great experience along to my friends!
Nice place to take your car for service. I recently went there for oil change and they treated me and my car very professionally.
Very honest and friendly auto shop, which is rare to find..
Good old honest mechanics. No tricks here or doing unnecessary work to rack up the bill.
Very honest and friendly
Honest, Fast, and Reliable repairs! Cant ask for better people to help you get your car back on the road!
Got us in and out same day and back on the road home. Price was far and no complaints about the service.
Honest people and good work
Great place to take your car for repairs. Great service for a fair price.
They are simply great! You will have your job done right!
Sovels has always taken great care of our cars, and never messes around when it comes to pricing, and keeping you updated at what is going on with your vehicle
Very friendly. Good mechanics!!
Awesome. Trustworthy, great mechanics, efficient, And Timely.
Glad to have competent, trustworthy mechanics who charge a fair and reasonable price for all my service and repair needs! Thanks Sovels!