Love working there. They are the best at what they do. Need something shipped R&L will get it there.
Whoever was driving tractor PT4402 on 480 east thru Cuyahoga County on 8/20/21 between 10:15-10:45 pm needs to be re-trained. Driving 70-80 mph on a 60 mph freeway, constantly changing lanes/driving in the hammer lane. Failure to maintain a lane, changing lanes in areas with all solid lane lines. Do you not use cameras in the tractors or trackers like Samsara to deter such poor driving habits? Train better, hire better people.
Called the 800 number to ask where our shipment is since it was supposed to be delivered yesterday and never arrived. The customer service rep I spoke with was very rude and acted irritated that I would even call. Offered no apologies or anything for our shipment being late. When I misunderstood something she said she said it very loud into the phone in a very unprofessional tone like she I was her annoying toddler asking a question for the 50th time.Unprofessional and underdelivered. Very disappointed.
UPDATE: I am re writing my review of this company.Like all companies especially during the holidays their is going to be some miscommunication. I do feel they could of handled it better when I called however they made things right with me today.The Driver even helped me get my shipment into my building without a dock. Very impressed with that and the assist from the driver. over all 5 stars
Need better drivers I have 3 kids in my car and they just pull out right in front of you or pull in the yard right in of you like they dont even care way to cause a accident
Im never one to leave reviews, but my experience with this company (at least my location) has been ATROCIOUS. Not only have they had an order of mine for over a week now, but their reasons for rescheduling my delivery is borderline laughable.Excuse 1: Oh...she pressed the wrong buttonExcuse 2: We couldnt fit it on the truckAfter the 2nd reschedule i was ASSURED by the site manager that it would be on the truck for today and i would be the first delivery. Nope.The 3rd reschedule happened without anyone even reaching out to me at all, i had to look at the tracking to find it out.If youre anywhere near Norwalk, OH, AVOID R&L carriers at all costs.
R&l Carriers in Norwalk is horrible they lost my palate its been over a week I would give them negative Stars if I could horrible service was lied to everyday beware what you wish for here Id use another carrier
Stay out of the left lane. Its not made for trucks to cruise in.
Best carrier to drive for..!! Best job Ive had in fifteen years of driving..!! Hopefully Ill retire from here.
Easy to find, staff knows what they are doing. I didnt know an LTL delivery is so easy.
Great people very helpful i drop n hook there
Sky is the limit with R&L. This company makes my friends business work smoothly. Easy pickup! I have a CDL. I would consider working for a company with integrity like this!
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Ur welcome. I drive for abco transportation and I really like that r and l yard
R AND L CARRIERS HAS GREAT DRIVERS. TONIGHT AT 615PM RTE 10W IN NORTH RIDGEVILLE A AMBULANCE SERVICE DONALD MARTIN AND SON DRIVER CUT OFF A R AND L CARRIERS DRIVER AND HE WAS FORCED TO SLAM ON BRAKES. SHOUT OUT TO HIM HE HANDLED IT WITH SKILL AND PROFESSIONALISM.
Typical truck maintenance shop
Cant see how a company let some drivers make false lies an statements an when they look into the matter find out they are lies the drivers doing it should be fired by character an morals for them an the company
Restroom need a update, Great company to work for.
Picked up my bucket a quick connect coupler there the other day that was shipped from NC... ...very nice people there always helpful when Ive been there to pick stuff up...
The absolute worst experience I have ever had with a freight company! If a business says they are going to use R and L carriers to ship the merchandise you order do everything in your power to use another freight company. I have had to beg them for 3 days to deliver my merchandise that they have had on their dock. They lied to me and said they attempted to deliver it one day and no one was at my business. My business hours are from 7 am to 7 pm 7 days a week. When I ask when they can deliver my shipment their response is we will get it delivered when we get it delivered. ZERO customer service and ZERO compassion for the customer that is paying the bill. TERRIBLE!!!!!!
Paid 358.00 to have an 800 lb freight delivered to my house. I had a scheduled appointment set up between 9am and 1 pm. They didn’t come. They didn’t call to let me know they weren’t delivering to my house on my scheduled appointment either. I was offered the “opportunity” to come pick it up which we did to spare us any further time loss from this company. I asked for some money refunded to me due to the fact they cost me time and money... they Informed me I need to contact where I ordered from and try and get them to give me a partial refund on the shipping. Funny because R&L are the ones who messed up and didn’t deliver on our scheduled delivery time or date or inform us they weren’t coming at all.
Horrid Customer Service and Scheduling.Easy the worst experience Ive ever had with a shipping company.
Loads never ready when say its gonna be
Good place to work
Supper fast load time
Awesome place to work..its great working with professionals
Love my job. 11yrs and still enjoy going to work
Great Carrier... Guarantees your satisfaction with All your shipping needs
Excellent Company! Fast service. Highly recommend.
Great place to work, little dirty but great
Wasnt here but across the street from there. Lots of trucks in and out
Love this race track, dont know why its saying r&l carrier
The truck drivers dont care about anybodys lives theyll run you over in a heartbeat
Nice security guard
Very peofessional and helpful
Horrible supervisors dont know how to operate and mismanage staff always pushing staff that work hard to work harder and let the slackers do nothing. Would never work there. Earl the evening supervisor doesnt make his employees work so the morning shift has to make up for it by coming in at Midnight on Monday mornings. Pay is food though
R&L is a great family run company to drive for.
Never been there
Great place
I work here so Im biased, but I truly enjoy working for this company.
They are ok thanks for the heads up and Ill be there around 1
Great place
Great trucking company
They provide great service
Polite quick smooth service
Nice service
Sucks - no money, dont respect a driver experience. They go by sinurity
No clue was not here
Racing!! Whats not to like?
Great shipping company
Experience was OK
Nice people.
I wasnt there, I was at summit raceway park.
Treats their employees BADLY
Fast and efficient.
No overnight parking
Nice trucks
Great
Very clean
Clean grounds