Very professional. Very prompt. Very knowledgeable. The gentleman came with his mask on. He showed before and afters of the inside of the chimney and it was clean as a whistle. His inspection showed that we may have to make some repairs in the future. Gave us advice on a few other things pertaining to the fireplace around the house. Overall a fantastic experience. They have our business in the future.
I used this company because they have transparent pricing and did quality work. The technician gave me important information about my chimney. However, he was by no means an alarmist (trying to secure a sale). Honest & reliable - highly recommend.
For Chimney rebuild: Ben G., Joshua, and (their canine sidekick) Chip were professional and hardworking throughout all service days! For Dryer Vent Cleaning: Dmitri was on time and efficient. For World-class Customer Service: Dana is by far without equal! Chimney Monkey is exactly how service businesses should be structured and run....Do not hesitate to hire the team at Chimney Monkey!
From proposal to project completion this was an excellent experience to rebuild our firebox, install a chimney liner and new damper. The sales process was clear, questions were welcomed and the pricing fair based on market quotes. The work crew was professional, a well trained, coordinated team and the job went smoothly. Highly recommend this company.
Great Service! Very Professional.Explained everything with pictures and descriptions of what they would be doing!No mess left for us to clean….Followed CDC guidelines!Thank you for a great experience, from scheduling the appointment to the Completion of Job!✅
We needed a safety inspection of the wood-burning fireplace in our new-to-us older house. Its seen a lot of neglect! Our inspector did a great job of setting expectations and explaining what our options for repairs are. He understood our priorities and calculated his estimate based on them, which we appreciated.We then did repairs to the exterior brickwork of the chimney, including replacing the crown and doing tuck pointing. The two-person crew were efficient and did a great job of letting us know where they were in the multiple-day process. Were happy with the result!
Really thorough and professional service. Clear explanations and detail. Easy to schedule, on time and a good value. Dimitriy was great!
Very pleasant to work with. Very responsive for email and messages. We got the quote from them six months prior to the work being done. And when I went to reconfirm just a few weeks before the work was to be done, they beat me to it! And the days that they were here they took care to protect our home, our landscaping, and other aspects of our property. They came on time and left quietly. They have been highly recommended to us from neighbors, so we had a chance to see the quality of their work in advance. We appreciated that they gave us an inclusive quote which covered the possibilities of both repair and/or replacement. The invoice will be adjusted to reflect which of these options actually applied to our case. That is the only thing we are currently waiting for.
Dimitri was incredibly friendly, professional, knowledgeable, and tidy. I knew we were in good hands as soon as he started. Highly recommend and will return!
First time I’ve ever posted a review! I give this company a huge thumbs up!!! From making the appointment to being on time and going above and beyond to get the job done with a fair price. Look no further and use this company for all your chimney needs!! Thank you Chimney Monkey!
The employees at Chimney Monkey are always on time, very professional, and knowledgeable. We’ve been working with them for a couple years now, and I’ve never been disappointed. They’ve cleaned and inspected both gas and wood fireplaces for us. They know how to handle issues that come up but I never feel like they are adding services or expenses we don’t need. I’m really happy with them.
I was so pleased and impressed with the work that Chimney Monkey performed for me. I worked with two different technicians and they were both extremely professional, honest, and informative. I learned a lot about my chimney and so much more - they went above and beyond. They cleaned out a dead animal that was causing me plenty of other issues, as well as a full chimney inspection and dryer vent cleaning. I will 100% be using Chimney monkey again and highly recommend them to others.
We needed someone to come out and inspect our chimney before getting a wood burning insert. Our technician (Vitale not sure spelled his name correctly) did a great job. He explained everything he was doing and why he was doing it. He showed pictures of the inside of the chimney and explained what he saw. He checked out boiler and hot water heater connections to make sure everything was safe. Would recommend them.
Our service professional was incredibly friendly and helpful in cleaning up a squirrel nest in our basement. They also went out of their way to share info on how to operate our fireplace safely.
Chimney Monkey was great. We were getting strong smells in the house whenever we ran our fireplace. Chimney Monkey came out, diagnosed the issue (and even another safety hazard we had them fix), and then showed up when they said they would and did the job. A few bumps along the way (which Im not sure was anybodys fault!). I will definitely hire and recommend Chimney Monkey for any future fireplace needs.
Great service. Also installed log set. Did good job of explaining what was being done. Gave clear instructions on using the new log set.
Excellent service. Great job cleaning as well as staying to provide a thorough explanation of proper fire place care and what to do to prevent chimney deterioration.
Dimitri and the other guy were great. Taped everything off so that it was a very clean process. Wore masks. Very polite and knowledgeable. Am totally going to use this service again.
This company did a fantastic job! Would highly recommend!!
Very professional and honest. I was quoted $150 for a damper repair but it ended up only being off the rails so he just charged me for a home visit. I would have no clue if he needed to fix or just realign, thanks for the honesty.
Chimney Monkey came out to remove the old clay liners and install new one on a vintage building. Their inspection found that the flues needed much more work than we thought. They completed a full repair and did amazing and impeccable work. The crew could not have been more nice (Rufino is the best!), they kept dust and mess to a minimum, cleaned up when they were finished, and got the project completed with great speed. The pricing was fair, and the company made sure it was done to perfection. We are using them again for future fireplace and chimney projects. You wont find anyone better!
My chimney was leaking condensation into my basement when the furnace was on, due to the previous owners of the home not properly sealing off the old stack pipe vent into the chimne from the original furnace of the home. This problem became worse when I had a newer more efficient furnace installed. The previous owners also used wood to put the new stack pipe in, which is combustible. Chimney Monkey came out, gave me a fair estimate, installed a chimney liner, sealed off the old stack pipe connection with concrete, and removed the wood. Good work
Very happy with the overall experience with Chimney Monkey. They had great follow up from the initial phone call.The technician was on time, thorough, professional and kept the work area very clean. He was very knowledgeable and answered all my questions. I will continue to use them every time I need service.
We are considering Chimney Monkey for a big overhaul of our fireplace and chimney. Brad came and gave us a great explanation of the problems and options for fixing our fireplace and chimney. I appreciated the options because it will be a big project. Super nice and thorough in explaining everything.
This was the first time I used this company to clean my chimney and I was so happy I did! It was easy to schedule an appointment and I even got one earlier than expected during their busy season! The two gentleman that came to my house were prompt, clean, thorough and so nice! They made sure everything was good to go when I start a fire for the first time this season. Thumbs way up!
The staff was great,They do good work
Cleaned my wood stove. Excellent service. Went the extra mile. Took pictures before and after. Never felt I was being sold services I didnt need.
Excellent service. Zero mess and very knowledgeable. Will continue to use their service
They provided a thorough inspection of the fireplace and chimney and made recommendations on repairs. The technician was knowledgeable and took time to explain what he found.
Had a great experience with Chimney Monkey. They sent a text to let me know when they were on their way. After the cleaning, the technician walked us through all that was done with before and after images. He made recommendations for future repairs and things we should watch for. I highly suggest checking them out for Chimney sweeping/inspections.
I was very impressed with the Chimney Monkeys service and quality. Art estimated my chimney repair the day that I called, was thorough and explained all the issues in language I could understand, and quoted me a reasonable price compared to other contractors.Rufino completed the work - the man is a master at what he does; was a real joy to work with. Took three days, but I know my chimney is done correctly and will last for decades.I am very pleased and will use Chimney Monkey for service - highly recommended.
We had a problem with the chimney liner dislodging from the firebox. Chimney Monkey provided expert evaluation and most cost-effective solution compared to several other companies. They were honest with their assessment, professional with their interaction, and responsive with our inquiries. Dayna was most courteous and helpful as she related messages and arranged appointments. Brad was especially commendable for being knowledgeable and seeking out the best solution for us. The execution of the job by the team was flawless. You will not go wrong by choosing their service.
Pleased with the re-work that Chimney Monkeys did. Rufino did an excellent job!
I don’t typically write reviews but was compelled to write one for Chimney Monkey. After searching online and reading many reviews, we hired them to install a gas fireplace unit and new fireplace doors for us.I can’t speak highly enough for them. This business is run with integrity and professionalism, which is not easy to come across these days. They took good care in our house to keep everything clean and tidy. They were prompt to follow up on all communication and went the extra mile to ensure our satisfaction. I highly recommend them and will use in the future for any other chimney maintenance needed.
2 new chimney caps were replaced (see photo). Our older existing ones consisted of wire metal cages where one of the wire cage tops had come apart from the sides. Chimney monkey offered black galvanized steel or stainless steel options. I chose the stainless steel options due to longevity. They were prompt, courteous, and did an awesome job! I am happy I called them.
Outstanding customer service, excellent technician (Brad). I would recommend them highly for all commercial property owners and management companies.They are up front with their pricing and make sure they explain everything along the way.
Very good job. Professional.
Had Chimney Monkey come out on a Sunday afternoon. No extra charge. Dimitri was courteous, efficient, and very informative. Would recommend!
Very professional, sent advance notice before coming, came on time. Tested the Fireplace throughly and explained everything very well.Will use again and recommend to others
Excellent service and extremely knowledgeable about fireplace construction and care. Would recommend to anyone for quick, quality, and affordable fireplace servicing.
I had previously worked with the owner, Art, when I needed dryer vent services in my previous home. They did an excellent job with that, but what stood out the most was their professionalism, so I naturally thought of them again when I need gutters for the garage in my new home.His prices are more than fair, he shows up when says he will, and he stays until the job is done correctly - no cutting corners, no rushing through the work. Call them - you will not be disappointed!
I used Chimney Monkey to give me an estimate on a chimney liner and gas conversion. The estimator (Brad) spent a lot of time with me going over options and being honest on what is best. He also came out when my gas line was being installed and talked to the plumbing company about using a nicer shut off valve. He then went out to Lowes and picked one up for us! I would definitely use them again!
They were very professional, thorough, friendly and provided great advice! Highly recommend!
Dimitiry was extremely knowledgeable and professional. He provided helpful insight and answered all my questions thoroughly. Would highly recommend!
I have a decorative fireplace with what appears to be a gas line so I thought it could be converted into a working fireplace and I had ZERO clue how to go about doing this. The folks from Chimney Monkey were responsive to my voicemail (responded within a few hours); professional and patient on the phone (I asked many questions, potentially dumb questions); and considerate in letting me know an earlier appointment was available.The inspector walked in and in about 2 seconds knew / told me that the fireplace is not a functional one despite the gas line and what appeared to be a chimney. He could have left right there and then but he offered me options and described how some of the work can be done. He conducted himself in a professional, cordial, and informative fashion!The icing is that because of that, Chimney Monkey did not charge me the fee! Definitely appreciate the professionalism and integrity of the people!Thank you!
Technician Roman was very helpful and thorough in his work. He took extra care to ensure a quality install. Would recommend!
Very friendly and and informative. They explained the different aspects of what they are looking at and for and what to expect in the future with regards to possible repairs and maintenance. They took and shared pictures of both the work they did and the current conditions of different parts of the fireplace, chimney, flue, flashing, cap, etc.
Used Chimney Monkey to have my chimney cleaned. They were about an hour and a half late so I was skeptical. However, they did an impeccable job, were very thorough, professional and clean. They gave good recommendations on what needs to be repaired with my furnace chimney. I believe Art was the technician, great job to him and his partner. 👏👏
Roman did a great job on my rain cap replacement and Dana was very helpful in scheduling the appointment. Very positive experience overall. I would recommend ChimneyMonkey.
This was a huge job including repairs and replacement on two fireboxes, chimney flue liners, smoke boxes, and chimney crowns, along with tuck pointing both chimneys. The team protected the interior of the house with sealed plastic “tunnels.” Each night the site was cleaned and secured. The completed job is beautiful. I highly recommend them.
Chimney Monkey was great. On time, thorough, careful, clean, friendly - and fairly priced. I would definitely recomnmend them!
This is the 2nd time weve had Chimney Monkey out for fireplace maintenance. I had booked them for a full cleaning, but upon inspection, they advised that we werent due for that quite yet and should look to next year for a full cleaning instead. I appreciate their thoroughness and honesty in not charging me for a service I didnt need quite yet. highly recommend this company!
I had my chimney crown sealed and hole in my flashing repair. Chimney Monkey was great at explaining my options and scheduling my service. Great overall from customer service to workmanship. Definitely recommend them. My first review ever because they were that good.
Amazing service! Knowledgeable team who explains everything you need to know. Will definitely use them in the future.
The team was so quick and responsive. I had issues booking other companies and getting them to respond. This team was early, professional, conscientious of me working in the same room where they were vacuuming, clean, professional and quick. Would definitely use again. $220 for our wood fireplace inspection and cleaning
Guys were quick and efficient. They explained clearly how my fireplace worked and provided great service. I would use again!
We bought the house a year ago and didnt use the fireplace yet. We decided to get it inspected before first-time use. The crew of two arrived a little earlier. They had masks all the time and used disposable shoe covers inside of the house. The team identified several problems but didnt push those problems to be fixed right away, just made recommendations and offered an estimate. They ended up not doing a chimney sweep since the fireplace didnt need it. I highly recommended chimney monkey. The company representatives are very responsive; prices are similar to other places where I requested an estimate.
They came for an inspection and cleaning. They were honest and didn’t charge me for a cleaning that I didn’t need. Very professional, and were very mindful to keep the house clean while they worked. I couldn’t recommend them any higher, and will be using Chimney Monkey for all our future fireplace needs.
I called Chimney Monkey to clean and inspect my wood burning fireplace and see if my gas fireplace needed cleaning. They ended up inspecting both and determining that neither needed cleaning. I really appreciated the honest opinion. They were supposed to charge for a full cleaning, but only ended up charging me for an inspection. They have my business going forward.
Did a good job with cleaning the fireplace and chimney. Cleaned up after themselves. Made good recommendations for the future. Professional and followed Covid guidelines.
The technicians came to clean and inspect my chimney. The cleaning was good and i also Tipped them 20%. When they were leaving, one of them broke the damper when closing it. They told me they were sorry and would be back with a replacement. I’ve called a few times and also emailed. They responded with “I’ll let the team know you are requesting a replacement “.... NO THEY BROKE IT!! ThIs is ridiculous. No one will call me back. Do not use them
We recently purchased our home and are catching up on all the repairs and cleanings that need to happen before winter sets in. Chimney Monkey was so thorough and considerate regarding what they were doing at each stage of the cleaning for the fireplace, chimney and dryer vent. We will definitely be a returning and ongoing clients.
Brad was super competent, professional, friendly and honest. We would recommend Brad to anyone looking for a chimney inspection!
The team was arrived at the scheduled time and did a fantastic job reviewing the status of both fire places with me. Then performed an excellent service job. Highly recommend!
Very good service, professional and informative
Excellent work and so professional!
Brad was very thorough, patient and enlightening.
Really knowledgeable, professional inspector. I would (and will) hire again.
I cannot recommend them enough! My chimney was a mess - I needed tuckpointing, a new liner and I wanted a direct vent insert installed. They were professional, responsive and very reasonably priced!! Do yourself a favor and call them if you ever need work done on your chimney.
Very prompt from start to finish. Crew was great from estimate to job completion. Brad and Mark were the gentlemen than I had most conversation with and both represent the company very well. Will certainly recommend should friends or family need chimney work or other services that they provide.
Excellent experience on a big job (exterior and interior repairs on 5 chimneys that hadn’t been serviced in a long time). High quality work, went above and beyond to explain everything to us and show pictures as they went along, and left the areas they were working in cleaner than before. Highly recommend Chimney Monkey and plan to use them for all our maintenance needs going forward.
The team and my experience was absolutely fabulous! Easy to schedule an appointment and fabulous follow up communication via text messaging.The staff was clean, courteous, swift and professional. Highly highly recommend them. And in fact, they educated me quite a bit while on the job site. Very impressed!
Technicians were kind, clean and efficient. Services were explained in an understandable way. Future needs were also identified and discussed
Punctual. Explained all aspects of service. Friendly.
Very communicative throughout engagement including scheduled day of service and ETA. Honest, diligent, and informative. Appreciate their investment using technology for communicating (emails, texts) and emailing the invoice detailed with photos.
Super quick, super polite, didnt push me on services I didnt need. Im very pleased and will hire them next year.
The tech was knowledgeable but too expensive. I had the same chimney work done from someone else for more than half the price.
As an investor, my success depends on having a team I can rely on. Chimney Monkey is a long-standing part of my team. They are prompt and professional, and they offer me options at different price points for repairs / replacements. When I call Chimney Monkey, I know they will do right by me, and the job will be done right. So I can cross it off my to-do list. Can’t put a price on that.
Did a great job! Did safety checks of furnace and carbon detector as well as checking the chimney. Very Clean.
They were great. Ive never used a gas fireplace and the service technician was patient with me and had me operate the fireplace before he left. They covered all my furniture in the working area to ensure cleanliness. Overall great service!!!
Great guys! Very clean and thorough. Will definitely use them again
Great service, very professional and took the time to explain and review what needed to be done.
All of the above plus EXCELLENT Customer Service!!! Thank you!
I had a wonderful experience the other week. The two gentlemen who came out to our house did a great job of explaining the status of our fireplace and chimney. They promptly and efficiently executed their work so we can have a functioning fireplace. We are thrilled to have our fireplace up and running and will definitely be reaching out for future services like inspection/cleaning. Thanks again!!
Brad and Peter did an awesome job putting in a chimney liner for our home. They were punctual, professional in their work and cleaned up. They truly are wonderful to work with being kind, considerate and respectful. I highly recommend them and will most definitely use them again. Keep up the great work guys !!!
Just got done with a large project with this company. They replaced 3 large chimneys on a steep roof seamlessly! The crew was tidy, communication from the Dimitri the production manager was awesome, and the work looks great! Highly recommended!
Chimney Monkey did a fantastic job making our chimney safe for use. They arrived on time, were quick and professional in the work they did, and communicated with us every step of the way. I highly recommend them for any chimney needs!
Asked a quote from different companies on a Friday, Chimney Monkey responded with the best value. They came out on Saturday! Straightforward, honest and efficient. What more can you ask for? I highly recommend this company! Very happy with their work.
Did a great job cleaning the chimney and even gave me a quick rundown on how all of the sections work together. Looking forward to using them in the spring for some repairs.
Great service - on time, thorough, excellent work!
Thorough, fast, very well-organized, and Covid-safe
I love these guys! They are extremely efficient and ensure I understand everything they are doing. Their technology is the best Ive seen. I recently had them inspect a home we are thinking about purchasing and were able to accommodate my inspection schedule. Thanks for the great service!
These guys are everything you want in a company. I had water that came through my chimney and fried my furnace circuit board. I was given an appointment for the work to be done the same week as I called. Work was done within 4 hours and looks great. I would definitely recommend them.
It was such a pleasure to work with Chimney Monkey. Art was so fair, professional, and easy to work with. He, and his talented staff helped us so much when we needed new lining for our boiler flue. I will definitely call them again when it’s time to clean and rebuild our fireplace chimney.
Great service... team was cordial and mindful of keeping the house clean. Took the time to explain what they were doing, gave me advice on how keep up with the maintenance of the fireplace. Easy options at the time of paying the invoice.
Art was extremely courteous and professional. He was responsive throughout the initial conversation to scope out the work, and once at our home took great care to explain everything we needed to know about our fireplace. Even though it was snowing the day of our scheduled appointment, Chimney Monkey did not let that stop them from providing great service!
These guys rocked. So professional and courteous of our home and family while working. Will recommend to all and use in the future if need be. Thanks to Brad and his team.
I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and still am very impressed with the Owner Art and his team. Art answered all my questions while keeping all answers short and simple with no gimmicks. Once I scheduled I received a follow up text to let me know Team Chimney Monkey was on the way. The team arrived 10 minutes early, introduced themselves (Alex and Vitaly), wore bootys to protect our wood floors and explained the process. Approximate time was given for maintenance and Vitaly was right on! Inspected the roof top chimney and offered his expertise. Our Gas fireplace looks brand new. I highly recommend Chimney Monkey. Honest, competitive and their customer service is beyond 5 stars!Thank you Chimney Monkey.
They were prompt and professional. The service was done quickly and cleanly. I would highly recommend them .