Had my A/C installed and purchased by Polar Bear cooling and heating. I recommend them highly. Living in North Port we do know our water here is nasty. Issues that I had were taken care of. These guys are on time and professional. I appreciate them and I always like to see what they are doing. ... they are good.
My grandfather used them to install a brand new AC in his house. 2 days later the AC wouldn’t go lower then 75 degrees. I went to work and he called them, they came out and told him it wasn’t installed right and charged him over $500! He didn’t know any better and he paid them! Now we have to pursue further action against how this company. Do not trust them! They without a doubt took advantage of him! How do you install a brand new ac unit and then have an issue a day later and charge someone for the poor installation they were originally paid to do.
Repaired our AC within 2 hours of our call and the techs were professional as well as hilarious.
Excellent company to deal with- Fairly priced and they come when they say they will be there. I wanted a 3.5 ton unit because that is what i always was told to buy. Alex told me i should do a 3 ton. So i did and i didnt think it would do the job. Was i ever surprised- Going on the 3td month and i have more cool air with the 3 ton than i ever had with the 3.5. So Alex saved me $ on the purchase and i am saving $ monthly on cooling the house now. Thanx Alex. Your team is great including Installers Ivan and Vlad.
We just had a new unit installed. The three installers were awesome they were professional and very knowledgeable they did an extremely clean install. We would highly recommend Polar Bear. And to top it off very reasonable. Thank you Jerry and Sandy Plescia. Punta Gorda.
Great service!! Called at 8AM and Robbie was here before noon. Diagnosed problem quickly, no pressure or up selling. Very pleased with the whole experience!!
Alex, Michelle and Julia are great to work with. I have been doing business with them for years. They are quick to respond, stand behind their work, and warranty repairs are done quickly with whats expected, not a run around.
This company is great! Go figure my air-conditioning broke down on a Saturday evening. I was worried I would be without air-conditioning all weekend and I called the number which directed me to text for after hours. I received a text back and the next morning Andrey got our system up and running in 15 minutes. I will absolutely be calling them next time I need them. They have my business! Thank you so much!
A/C quit working... Called them and got a appt same day... Service tech was professional and knowledgeable... Made the necessary repairs without some sales pitch For a new system or contracts... Definitely will stay with polar bear for their honesty and rapid response... They earned a loyal customer I will recommend them to anyone needing AC services or repairs Thank You POLAR BEAR A/C!!!
Great company to do business with. Mr. Nick was very helpful, and professional . Solved the problem quickly. Will highly recommend them.
We were very pleased at how quickly the ac was repaired.Alex was very knowledgable and took care of our issues.I will definately use this company as my go to if another problem arises.
This is the second time I’ve had Polar Bear out to fix a problem with my AC. Both times they came quickly and they also had the best prices (the first repair another company wanted $3200 so we shopped around and Polar Bear did it for $1200!! I was still under maintenance contract with the other company and they complimented the work we had done to fix the unit on their next scheduled maintenance). I will be switching to Polar Bear for my maintenance going forward!!
I received prompt and professional service. I didn’t have to wait for service they came out in a little over an hour after I contacted them!
So glad I called after seeing their reviews on there website! They really stand up to those reviews! I called at 9:45 the woman on the phone was very kind and let me know she would do her best to get someone out between 10-12 since I had to pick up my son at 2:30. Nick was the gentlemen that serviced our A/C. He was here little after 10, so quick!. He was great! Our adapter went bad, he was able to look up A/C unit to see we were still covered. All we paid for was the labor. Which was a good price for coming out so fast and fixing our A/C. Thank Again for your awesome service! Wish more companies were like this one! Shumway Family
Polar Bear did an excellent job. They were honest/reliable. They got the job done & there prices were fair. I would highly recommend them for any HVAC needs above any other company. Thank you Polar Bear.
I have used Polar Bear for 17 years and Alex the owner is the most honest and HVAC contractor I know. I would only recommend his company and I really never do reviews. Thanks again Polar Bear for the quick response to my AC being out.
Your tech guys are awesome, I believe it was Robby and Thomas who have been out here twice each. Good price, and quick service. Will always call them for what I need.
This company stands behind their products and services. Response time is amazing. Prices are great.. Would and have recommended!!!
Finally a reliable service company that cares about their customers
They did a thorough maintenance and very honest. Nick P. was very polite and professional.
The technician was knowledgeable, friendly, and helpful. He not only checked everything, but also gave suggestions as how to maintain the system properly. It was a pleasure to work with this company!!!
I needed an inspection of my a/c fast. They accommodated me next day, technician was on time, and he did an awesome job, wrote down all the details of his findings for me. He was super polite and professional. Ill be using them for my a/c needs in the future. I totally recommend.
Professional and they got the job done. We would definitely use them again! Highly recommended.
Technician showed up quickly and was very professional. He recharged the refrigerant and was done in no time. We pretty much know our ac is slowly leaking the refrigerant out and will have to invest in a newer unit soon. They will try to help you bandaid your ac as long as possible without all the pressure of having to buy a new unit like some other ac companies do. Since a friend recommended them to us and we have used them a few times, we think there great and we recommend them to anyone who asks us who we use. Also when we priced out new units about a year ago thry were the best price and if you get the extended coverage they back the unit for 10 years. I am sure we will be using them when we go to install our new one.
Great service, great prices compared to others we got quotes from
Thomas with Polar Bear was great! So helpful, knowledgeable, friendly and professional. Assessed the issue with our AC and fixed the problem right away. Thanks to Michelle for getting Thomas here same day I called!
I have used Polar before as maintenance, but this time it was cold i could not get my heat to work. First time this season. I called Polar and they said someone was in area and sent him over within 2 hrs. So friendly, so fair. ExplainedEverything. Which i have found to be unusual.I will use Polar everytime now. I have tried others. Thank you Polar 🐻 .
Andriy was great and fixed our problem for a fraction of the cost that was quoted from another company. A+++
The technician was here on time, was polite and did a great job. And no up-sell attempts. And the cost was very reasonable. Highly recommend this company.
Thomas conducted the service call in a very professional manner as well as friendly. He and the dog made up right away and I have no worries about running the AC as summer approaches.
Great customer service. Good follow through.
Polar Bear responded quickly on the weekend and got us up and running again very shortly. Technician was very polite and courteous. I highly recommend their services!
I moved in to North Port, and a few months later found out the AC couldnt keep up with hot summer weather. I called Polar Bear, randomly, expecting a hefty emergency service bill. However, Polar Bear told me my system had been under service warranty with them, which I didnt even know of, bought by the previous homeowner. So I didnt have to pay for the service at all, which included gas fill up, then eventually replacement of the evaporator.They even gave me a copy of the original warranty. Very, very honest people!
Top notch service from these very capable and knowledgeable technicians. I wouldn’t think of using any other company to service my A/C.
Polar Bear is a top notch company for a/c maintenance and great customer service!!Their technician Tom is wonderful!! He is always very friendly, professional and very knowledgeable! I always feel he does a fantastic job..would highly recommend this company to friends and family!😊👌
The tech was friendly and knowledgeable. I would highly recommend Polar Bear for all your AC needs.
My mother Millie who lives in North Port had an issue with the AC and in less than 3 hours there was a tech at the house. The young man was extremely knowledgeable and fixed it in less than 20 mins. I would definitely recommend them to anyone.
We think theyre a lifesaver! When you get an outrageous bid call them - youll breath easier
AC wasnt working, called and they came the same day. Very professional and knowledgeable technician. Got me working and explained the problem to me. Great service.
Polar Bear has been my go to for AC needs for 6 yrs. Great people, great service at a very reasonable price.
We needed to replace our air conditioner and reached out to Polar Bear cooling and heating. The owner Alex responded promptly. When he came out to give us a quote he was very knowledgeable, informative and professional. His crew of Sergio and Nick were exceptional and had the system installed within 4 hours. Great prices and Alex definitely runs a class act company. Only regret is we hadnt found them years ago.
Polar Bear Cooling & Heating is the best company that we have used. They always return calls even at 7 a.m. in the morning very responsive always out here within hours.I highly recommend them.
Very friendly, clean & quality work.
Came out promptly, very professional and informative. Sat with us and explained thoroughly all are options. Definitely a good choice in chosing a hvac company @
Very fast response, nice people, fixed right in one trip. Highly recommend!
There are few companies left like Polar Bear. They are straight to the point, no sales pitch like some other big companies that would rob their own mother. Very reasonably priced, knowledgeable and quick. I will definitely call Polar Bear Air again, they are not in the business of scamming people like some other companies.
Outstanding service with prompt contact and communications. Completed the work in an efficient manner and at a competitive price . I will refer friendsto Polar Bear with full commendations.Howard
Thanks for the great service I will definitely call them anytime I have other issues.
One of the very few companies where the technician doesn’t try to upsell you for commission. This results in an honest diagnosis. Thanks for running a his company with integrity!
I’ve called 3 different phone numbers for over a week after receiving a estimate for a heat pump system to schedule install with no response no answer to call.. had to go elsewhere I guess it was for best
Great company and great value from over 4 companies I tried prior. Always on time and Very professional for full installs AC and Ducts!
Incredible service. Very responsive. Highly recommend this firm.Awesome is a good word to describe their service.
On time, fair price, quality workmanship and a pleasure to do business with.
They’re the best. Prompt. Courteous. They know what there’re doing. Will use again and recommend to anyone
Yes, I understand. The review was for the apt you set with my wife this afternoon and not showing for the apt. She waited at home for over 3 hours and finally had to call you guys just for your company to tell her you are now not showing. A simple phone call would have sufficed. Thank you
I would definatly recommend them to anyone. They are very professional and efficient. Also very honest and to the point and in my book thats very important.
Great price and service when unit was installed and great follow up service. Have already suggested Polar🐻 to a few in our park.
On time quick response within 4 days of having mine breaking down they where there right away
Our system had been steadily declining in efficiency over the past few years so we decided to price a new one. Alex came out himself to quote the project and was very prompt, professional and straightforward. We decided to have Polar Bear do the work, so an install date was set. Once the day had come, there was an issue that had come up that prompted a phone call to ask to reschedule for the following week. When they were told that I had already taken the day off of work and rented a piece of equipment to take care of something while home, they honored the original date and time in lieu of their circumstances and took care of us on a day that rained for hours. The crew did a great job with the install and clean up, and even picked up some of my debris that was in the yard when the wind picked up. Much appreciated.
When you call them they come out take care of what you need no hassle no problems
We have used Polar Bear for some time for AC maintenance and recently needed a new AC system which included new duct work and vents to our lanai. We are very pleased with the service, price and work ethic. They will always be our heating and cooling company. Chuck & Jan Jenkins
When I called she took information and a tech was here to fix the problem within 2 hours. Very friendly and great service.
We absolutely love this company. They service our commercial spaces and have just finished installing air conditioners into our new home. They were thoughtful when considering options as to how to complete a task and resourceful in coming up with alternatives when we wanted a certain look. We could not be happier with their professional work!
Called at 730 in the morning just to see their hours and someone (A human!) picked right up.. gave me a quote over the phone and had a new unit installed at $1500 less than everyone else within a couple days ! 2 of the companies I called STILL have not even returned my call. Excellent company!
Have used Polar Bear for several yrs. Finally had them put in new system 1 1/2 yrs ago.Had to work out a few kinks but they were always very responsive whenever I called and were there when they said they would be without charge.Would recomend.
This company has done the HVAC maintenance since we bought the house. Excellent service, respectful employees, and fair prices.
Did a great job. Solved my problem for under 200. Other place wanted to put new unit
Hi everyone, Polar Bear Cooling and Heating is amazing. My air conditioning went out on Saturday and by Sunday morning is was 85 degrees, unbearable. We called another company at 9:00 and waited three hours without even a call back! Finally at 12pm we called Polar Bear with an immediate response time of an hour! Very professional and cost effective. Thank you! Five stars
This company is great. I have been telling all my neighbors about their fast service. I called one day and they installed my new air conditioner the following day. They even honored last years quote.
Prompt and professional service. Kind & courteous. Checked & completed routine maintenance without trying to upsale me on something I didnt need.
Been a Polar Bear customer for 15 years. Bought three systems for different properties including personal residences. Polar Bear has always been honest, responsive, and reasonable.Mark V.
Polar Bear is the best air conditioning company around. Extremely honest, reasonable, and the owner Alex is amazing.
Excellent service, great prices. Had both our systems replaced with 2 stage heat pump systems. Couldn’t be happier. Highly recommend!
They came within one hour on a Saturday Nick worked hard and found out what was wrong ..Completed work efficiently. This is the best company and service I had experienced. Efficient, reliable, honest, customer oriented.Kudos to management and employee (Nick) who served us.
What a pleasant experience to find a company that does not try to sell you services & products that are not necessary. I answered an ad for spring tune up and the serviceman was on time, pleasant and capable with no up-sell pressure. Last night when I arrived home from a few months up north the house was hot....91 degrees outside. I called and got Alex at 10:00 pm and he walked me through proper setting for my humidistat and my problem was solved...cool air was soon flowing! Thank you Alex for the great team and business model you have established!
Technician arrived at appointed time and did a great job of diagnosing the problem with my air conditioner. System has been installed for five years and the wires necessary to correctly operate the humidity control were not connected. Despite numerous maintenance visits from Boyd Brothers this reported problem was previously unsolved. I was convinced something must be wrong with my thermostat. The staff at Polar Bear suggested that the problem might be something very simple and sure enough it was. Polar Bear could have easily convinced me to spend $160 on a new thermostat instead they correctly diagnosed the problem and fixed it during a regular maintenance visit. Highly recommend Polar Bear as a reputable and reliable repair service.
Very efficient and professional service
Arrived on time, completed work professionally and charged a fair price
Came out quickly, diagnosed the problem and fixed it immediately, at a price that was surprisingly inexpensive. Call them. They are good guys.
I got my AC swapped out and they did an awesome job. Their prices are great, the service is amazing and they stick by their product. No complaints here.
Called at the last minute on a Friday of all days and within minutes Robby was at my door with a smile on his face and a great attitude (even though it was late and hot as heck). He had my a/c unit up and running pretty quick in my opinion. He was great and you could tell he loved his job! I was charged a fair amount and was happy to pay it! We slept well that night. Thanks Robby and Polar Bear Air. I will use you again and recommended that anyone call Polar Bear Air for honest work.
Top notch service, plus I received a great price ($3800) on a brand new central air conditioning system. Plus for under $500 additional I received a 10 year parts and labor warranty. Very honest business. Ask for Alex. Highly recommend.
First class operation.
Unbelievable!!! Alex, the owner of Polar Bear just left my house and told me I did NOT need to replace our system........at least not yet!! He gave me a few tips to keep the system running properly and to increase the air flow, answered every question I had and then left and refused to take any money for his trip up to our home in Sarasota!! I had four (4) other companies come out to give us a quote on replacing a 10-yr old Goodman system after I got ripped off by 7th Generation A/C and Heating when they came out to do a Special A/C Tune-up for $29.99 and during the tune-up told me we were about 3 lbs low on the R410-A coolant and then charged us $75/lb to re-fill the system!! The system had NEVER froze up or had any indication that it was not running properly. It had just been a couple of years since we had a tune-up done, so thats why we called 7th Generation. PLEASE......call someone other than 7th Generation if you need a tune-up, or any kind of repair. Oh, and just so everyone knows, the other three companies we had come out all said we needed to replace the system and should do it ASAP..........and all of their quotes were higher than what Polar Bear quoted us for a full replacement job. We will DEFINITELY use Alex and Polar Bear when it comes time to replace our current system. I recommend you do the same!!!!
Purchased their A/C 7 months ago. Still is not reliable !
Have used this company several times and find that they are extremely knowledgeable, dependable, honest, and reliable. Decent, fair pricing for their services too. As their customer I am really pleased and more than happy to give them a shout out. Ive used several other local companies before them, and they were not honest or sincere, just out to make a buck.
I really, really like this company. Have used them for my a/c needs for the past 3 years now. Alex and his technicians provide great customer service with VERY reasonable prices. My clean and tune was performed by Jerry who was extremely thorough. He explained everything he was doing and answered all my questions. Happy to have found an honest and reputable company.
We needed a part replaced on our AC unit on a Saturday. Alex was able to schedule someone to come out the same day. Jerry was courteous and helpful! He went above and beyond the scope of work to ensure that everything was functioning properly and answered all our questions. We would definitely recommend and use Polar Bear Cooling and Heating again!Eli & Alla
Alex at Polar Bear is the best. My cousin Mary, has been a Polar Bear customer for 12 years and will be a PB customer for as long as possible.She just purchased a new central AC unit and true to his word Alexs crew was right on time. 9 am Tuesday morning, sharp.The 3 techs, Sergei, Vlad and Vlad, were all excellent, conscientious workers. Through no fault of their own, they ran into a bit of difficulty because of needing to reposition the air handler in a 180 degree different position. They measured carefully and fit the unit to within 1of the required position. It took a lot of extra work to level the unit andseal it correctly, but they did what was needed and installed the unit.Just because Im nosey and want to learn, I watched 85% of their work.Watching them check and recheck various aspects of the install was refreshing. You rarely see people pay so much attention to quality of workmanship anymore.If you want quality hardware, excellent installation and inexpensive, but good follow up service, give Alex at Polar Bear a call. Youll be glad you did.
Great company! I had an issue with a cooling system and it was resolved in no time. Fast, competent and super friendly. Special thanks to Alexander!
If you need service or to replace your ac system, Polar Bear is the company for the job. Their pricing and warranties are the best. Most important their workers are very knowledgeable and competent. Alex is one of the most honest businessmen with whom I have worked. Their job is not done until you are 100% satisfied. I highly recommend Polar Bear Cooling to you.
Polar Bear, with Alex at the helm is an excellent company.Their customer support is unequaled.I have dealt with Alex for four years and any issues with my a/c system has been resolved quickly, professionally and stress free.They back up their warranties 100%.
Extremely friendly owner. He had his son meet me after hours to help get my AC working. With a wife and 4 kids that were very happy! Excellent and friendly service! I definitely recommend using them. Thank you!
I know these fuys for 20 years already and they keep a great service all these years. If I have issues, I know that Ill get help right away. Than you Alex for a great company!
We were extremely pleased and relieved to have found Polar Bear! Dennis G was honest, efficient and competent! We will always call Polar Bear should we ever need service again. We highly recommend them! Bill and Cheryl...Nokomis
Great workers over all awesome working experience!!!
I called to schedule summer maintenance on my AC system. Jessica, a technician for Polar Bear, showed up and performed a complete system diagnosis. She was very knowledgeable, professional, and most important, patient with me. I am very pleased with Polar Bears performance and very satisfied with their service. Kudos to Jessica.
Great service and great price! They were here in less than a half hour on a Sunday! And they didnt charge more for weekends. So thankful! Will definitely call them again in the future.