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ZEROREZ
5513 Rivers Ave, North Charleston, SC 29406, United States
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ZEROREZ

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Jo
Review №1

The carpets came out beautifully. They were on time and very personable. I would recommend them highly.

Ka
Review №2

I had them clean 3 carpeted bedrooms & a walk in. The scheduling office had great communication. I really liked the reminder texts.Our technician William, was very pleasant, careful and hard working. He did a great job and was able to get out all pet stains. The carpets look excellent

Am
Review №3

The technician was pleasant and professional. I was more concerned about the couch than the carpets. He did a beautiful job and explained every step of the cleaning process.Will definitely use Zerorez again. Should have taken before and after pictures!

Ro
Review №4

The technician called prior to arrival. Was early for my appointment. Explained the process and how it works. Offered Scotchguard for a high traffic area. Explained additional services available. Was neat, clean & careful. Highly recommended!

Ra
Review №5

Billy came and cleaned my couch, chair and ottoman. I had moved down to Charleston, and in the move the furniture had been stepped on by muddy shoes and we’re looking pretty dirty. Billy came and did a great job of getting the dirt and stains out, and I highly recommend him to anyone.

Mi
Review №6

Billy the technician was right on time. Did a thorough and professional job. Very personable. I would not hesitate to use their service again.

as
Review №7

Can’t say enough good things! They were able to get me in fast. My technician was super friendly and laid out all of the options for me. They were able to get out years of pet odor and stains! Did a fantastic job. Will definitely use again!

El
Review №8

Our technician called before coming and was even early as he was running ahead of schedule. He did a last minute service for me in addition to the scheduled service without hesitation! They were able to remove pet stains and dirt that I thought wouldn’t budge! There’s no overwhelming chemical smells at all, just clean carpets! 100% will continue to use this company!

Th
Review №9

The technician was very polite and professional.. He was very honest up front about the stains that (I already knew) wouldnt come out... He got right to work and was done in no time.. Great job and thanks!!

El
Review №10

I have used ZeroRez for 13 years in another State and was so happy they are in South Carolina. The way they clean the carpeting is the best! No soap and no residue!

Ge
Review №11

William showed up on time and was great; really felt the value for the service was there and he was very professional and thorough

Sh
Review №12

Jason is wonderful. He does a fantastic job and it’s so easy to work with this office.

Su
Review №13

Excellent service, I needed to reschedule once and it was a pleasant experience. Thank you. My carpet looks lovely.

Ju
Review №14

We are always pleased. The carpet is very clean without all the soap residue other companies leave behind. The staff is always very polite and professional. Best in their field!!!!

Ra
Review №15

They were able to accommodate my schedule real well. The site said they were booked for the days I had available and I texted them as the site said and they were able to fit me in. The chair cleaned was pretty dirty after years of use. It came out real clean. The tech was knowledgeable and professional.

Ka
Review №16

Quick, kind, and professional. Will definitely be using again!

Gi
Review №17

Great service. Technician was on time and told me prices of everything upfront (no hard sell). The carpets have came up really well. Would definitely recommend

Ro
Review №18

I received constant communication via text from the company throughout the entire process, arrived on time, did not use my water source (saved a few pennies there), was professional yet conversational. I had a cream Ethan Allen sofa and loveseat cleaned...cream (need I say more).I was sent a text prior to the service being over, invited to inspect the work and when saw an area that needed more attention the technician brought the equipment back into my home and touched up an area....30 day warranty. The results were very satisfactory. I will call this company again when I need my sofa and loveseat cleaned.

me
Review №19

Not only am I more than satisfied, the young man was very respectful and friendly. The service efficient & I will be using them for now on.

Me
Review №20

The young man they sent was quick polite and professional. Stains and pet odor gone. Our carpets look new again!

Br
Review №21

This is my second time using Zerorez and they are always simply perfect

St
Review №22

Just had Zerorez clean our upstairs carpeting, the carpet on the stairs and an area rug. The cost was very reasonable and the result is great. The tech William was knowledgeable and quick. I definitely recommend their services.Sterling Bolling

Me
Review №23

My carpet looks amazing. So fresh and clean. Pet stains are also gone. I’d recommend this company and I’ll definitely use them again.

Mi
Review №24

Mr. Billy was on time and professional and very personable. Carpet and furniture turned out great. Will definitely recommend to friends and clients.

Da
Review №25

William was incredible! Friendly and on time. Our light grout tile flooring looks like its brand new! Fabric couches also look like new again! Thanks!

Ka
Review №26

Great job! Technician was friendly and responsive to our needs and requests.

Le
Review №27

Professional, friendly, and quality service at a great value for carpet and hardwood cleaning. Highly recommend and will be using again for future services.

Jo
Review №28

Great job cleaning our home! Technician was an expert. He has a lot of experince with fabrics and carpet. Carpet and wool rugs were extremely clean. Truck mounted steam left nothing behind.

Ma
Review №29

Hands down the best cleaning service!!! The gentleman who cleaned my carpets was so kind and professional! He was so patient with my little kids who were curious about how his machines worked!! Thank you!!

To
Review №30

Prompt, nice and professional.... despite me being late getting out of my house! Lol! Wonderful service and the quality of work is unmatched. Also took less than an hour! Love this business and how easy it was to book online. 10/10 will use again and will tell all my friends.Thank you Zerorez!

Am
Review №31

Honestly, I could have done a better job cleaning this tile with bleach. Such a waste of money

Ro
Review №32

Very professional and thorough. Called to advise arrival time (great). Carpet looks and smells new. This is the second time we’ve used Zerorez. Will use them again. Billy was great!

Ph
Review №33

Jason was a pleasure. Enjoyed listening to him sing. Very professional and kind.Carpet looked great when he finished and there were lots of stains.

Li
Review №34

Billy was on time, even a little early, and did a good job. My carpets look very nice. This is my second time using Zerorez and I will use them again.

Ri
Review №35

The carpet looks absolutely fantastic... I can honestly say this companys work is the best I have ever seen and the only company I will use in the future! The on site technician William was professional and did an outstanding job! I highly recommend this company!

Ho
Review №36

Technician was able to arrive earlier than expected and called and texted to ask if it was okay to come earlier. He was very professional, nice and courteous and was able to remove most of some very stubborn paint and ink stains that my artist daughter had spilled on the carpet. (I’m sure they could have been completely removed had i called Zerorez sooner)! Very pleased with Zerorez! My first time using them and it was so easy setting up appointment online and submitting payment after the service was done. Will definitely use them again!

Sc
Review №37

Very professional and high quality for an affordable price! 5 stars!

Jo
Review №38

They were punctual, friendly and professional.I would definitely use them again 👍🏾👍🏾👍🏾

ro
Review №39

$90 to extract dish soap from a small closet. Looks exactly the same. Technician said there is still soap in the carpet but he is done. Carpet looks worse. Will not use this company again.

St
Review №40

William did a great job this morning with my carpet cleaning. He was early for the stated appointment time. he cleaned, spot treated, and deodorized my entire home. He left instructions on air settings and fan usage. I will definitely call again for service and request William.

Jo
Review №41

On time, thorough and well executed job. Cleaned our carpeted stairs to remove old pet stains and general dirt. Saved us from replacing the carpet!

Ma
Review №42

Very professional and truly did a great job cleaning my carpets and tile. I believe the technician name was James. He was amazing and even checked in to make sure we were informed as to what he was doing throughout the process. He cleaned out tile floors in the bathroom and after he saw how it dried he said he wasn’t happy with how it looked so he redid the whole tile floor again. Would definitely recommend and be using them again!

Ka
Review №43

I was nervous to get my expensive west elm linen couch cleaned but it was disgusting and I couldn’t figure out how to clean it without ruining the fabric. Zerorez came in and made it look brand new!

Al
Review №44

Zerorez explained what to expect and offered several options. Jason called before arriving, and was on time. He did a great job, and called with recommendations. I highly recommend Zerorez and will use them again.

mi
Review №45

The technician contacted me prior to my appointment to verify that we still required their services and gave an accurate ETA. He was efficient and courteous. The carpet, rug, and couch look great.

Za
Review №46

Knowledgeable, friendly and great service!

Ju
Review №47

Arrived on time and worked efficiently and quickly.

Az
Review №48

3rd time using them and they are always prompt, professional and work hard!

As
Review №49

I highly recommend Zerorez of Charleston! This was my first time getting our carpets cleaned in over two years from moving into our new townhouse and all I can say is WOW!!!! They look and smell brand new!!! They are super professional, on time and very responsive. They are not pricey either with the quality of work they do. Jason who cleaned my carpets was awesome!!! One happy customer right here!!!!

ca
Review №50

Jason with Zerorez Charleston called me about 15 minutes before his arrival. He came in and began explaining his process of cleaning carpet in Master bedroom and walk-in closet. Answered any questions I asked and I found out that they can not only clean grout on tile floors but on our huge walk-in shower as well. They’ll hear back about this after Christmas. Very professional, quite efficient and very courteous. Will use again and recommend their services with friends and family.

Ka
Review №51

William Did an excellent job on my yellow pine HardWood floors the people before us had 8 dogs and now the floors look and smell brand new. Thanks Zerorez and thanks William

da
Review №52

Quick turn around time and quick cleaning process. Carpets weren’t terribly dirty to begin with but came out with a nice refreshed look!

Ka
Review №53

Jason J was our technician and he was awesome. He was very professional and also super friendly. I would definitely request him to be your technician!

Ch
Review №54

I’m so impressed with how my couches look now. I have a toddler and a husky, and they sure can dirty up furniture! I was so embarrassed by how bad my couches looked, and tried to clean them with a handheld, but that barely made a difference! Zerorez has made them look brand new and I’m so happy!

ma
Review №55

Excellent service at an affordable price without any harsh chemicals. They were able to get old tough stains out we thought would always be there. I highly recommend ZEROREZ!!

Da
Review №56

I must say that Iam pretty impressed with my carpet after it was cleaned by Zerorez, its looks like new. My carpet expert, Mr. Williamdid a wonderful job restoring my carpet. He was very professional, informative, and knowledgeable about his job. I will definitely recommend Zerorez and William to my friends and family.

Br
Review №57

William was incredible and did a fantastic job. The carpets look new again. I would highly recommend Zerorez.

Pe
Review №58

Very efficient at getting second floor clean and carpets look great.

Do
Review №59

William was knowledgeable and polite. He called 15 minutes ahead of time and arrived on time. Carpets look great!! Thank you!!

Ka
Review №60

William, from Zerorez, worked his magic on my carpet today. Very affordable prices. William was professional, he explained all of my choices, and helped me choose what cleaning option was best for my home. My carpet looks new and there’s no more pet odor! I highly recommend this company! And ask for William!

De
Review №61

They did a great job on our carpets and large area rug...look nearly new! Their representative was kind and courteous and even early getting to our house. Would definitely use again and recommend to anyone.

Me
Review №62

Zerorez does an amazing job at cleaning carpets! We have a large family and home gets a LOT of traffic and spills on the carpet. We get them cleaned by Zerorez once a year, and I’m always amazed and pleased with the results, which is we continue to use them every year! I highly recommend them. It’s money well spent if you need carpet cleaning.

Ma
Review №63

They actually were able to come earlier and they are fast and efficient abs did an amazing job! I’ll def use them again

sh
Review №64

Process was great and easy start to finish! Jason was great at cleaning our carpets, so friendly and professional. Scheduling and getting an estimate on carpets was super easy too! Definitely will use again. :)

Ma
Review №65

Great company. I had a plumbing leak that left significant stains on my carpet. They were very responsive and were able to get the stains out. On time and very professional. Would recommend.

Je
Review №66

On time and very professional! Carpets looked great and got all the stains out!

Am
Review №67

We had William out to clean our carpets and they look amazing!! William was an awesome tech - polite - talkative and a pleasure to have in our home. We are just upset we waited so long to make the call to Zerorez!! Do yourself and your carpet a solid and make an appointment with them and ask for William, you will be so happy you did 😊

Na
Review №68

ZEROREZ did a great job cleaning our carpets. They came out a day after I called, the crew was very timely, thorough, efficient & courteous. Couldnt be happier. Thanks for a great job!!

Am
Review №69

Jason was our care technician and could not have been any nicer. He was professional and so kind. Thanks Zerorez

Ca
Review №70

Very nice job. The technician was polite and arrived on time, did a nice job and was easy to pay at the end of the service! I would use them again. Love the 30 day guarantee!

Ed
Review №71

They were on time, very professional, and my carpets looked great.

Ki
Review №72

Highly recommend! Very professional and courteous, they do a great job!

Ro
Review №73

Provided excellent service for cleaning carpet. Called prior to arriving to confirm on the way. Arrived on time. Friendly and professional. Carpet looks just about like new. Understandably, a few stains could not be completely removed.

An
Review №74

Jason the technician was very professional and polite. My carpets are very clean and I will use Zero Rez again. Thank you!

Tr
Review №75

They cleaned my carpet and removed nasty oil and rust stains on my wool carpet. They were prepared, professional, competent and with a great attitude. We highly recommend them for your carpet cleaning needs!

Ap
Review №76

Was very impressed by Zerorez. Called them on a Monday and they were able to get us on the calendar for Wednesday. When they showed up, the gentleman was professional and got straight to work. Our carpets looked terrible and now they look amazing. They also used some sort of spray to reduce our floors from smelling of water was spilt on them. Very impressed by this business.

Jo
Review №77

Moving in to a new home can be a messy proposition, with movers shoes, etc tracking debris/dirt over your carpets.Zerorez came in and made short, and efficient work of our stained and dirty(White) carpets.Zerorez will be our go to from here on out. They did a fantastic job.

ci
Review №78

Jason was Early. very professional and did an excellent job. will be contacting the company again for future carpet cleaning needs!

He
Review №79

I highly recommend Zerorez for carpet and furniture cleaning. I did a lot of research on different companies and based on the value and reviews, we chose to use Zerorez. Jason, who came to clean, was very professional and thorough. He called ahead of time, explained the work and charges in detail, maintained good safety precautions during Covid, and was very pleasant. Our area rug and couch look beautiful! We will definitely use them again!

Ap
Review №80

William did an excellent job. I have three dogs, and the carpets really needed a good cleaning. They look brand new.

Da
Review №81

Very professional, arrived on-time, and thoroughly explained everything before cleaning the carpet and rug. Both look/smell great. Highly recommend.

Wi
Review №82

I can’t thank you enough for your service. My carpets and rug look amazing!!!

Jo
Review №83

Excellent! Very professional will use again!

Da
Review №84

We had our carpets cleaned, and it was done in a professional and prompt manner. Also, the cost was very competitive. Would definitely recommend!

Br
Review №85

Zerorez brought my carpet back to life! I have a dog who occasionally have accidents. Once cleaned we were not able to notice any signs of doggie accidents. Professional and good quality service. Will definitely use services in the future. Thank you!!

Ri
Review №86

William was kind and professional. He did a great job getting old pet urine out of our carpets!

Mi
Review №87

So far the carpet is mostly clean. Didnt like that we got a quote of $109 and it ended up paying $154.

Su
Review №88

They came and cleaned my carpets. They did an excellent job. They were on time and very professional.Will definitely use again!

Sa
Review №89

Arrived on time, very professional, covid compliant, friendly and thorough. Would definitely use this company again.

jo
Review №90

Zerorez did an excellent job cleaning my carpet. I had tough pet stains and had tried without success to get them out on my own. When they were finished my carpet looked brand new again. The pricing was reasonable and the technician that came out was super nice and helpful with any questions I had. I would recommend these folks to anyone.

Ma
Review №91

This is the second year I have used ZEROREZ. I am very impressed with the service and results. The technician that performed the service was very professional and took time to explain everything. I will continue to use this company in the future.

Er
Review №92

Last time the result was better. I can’t tell if it was the technician or other reason as they both did a great job. I will still use ZeroRez again but the carpet looks great still!

St
Review №93

I have used Zerorez multiple times for my upstairs carpets. They are wonderful! Their Technicians are always polite and professional.Having two small dogs accidents are bound to happen. Zerorez always does an understanding job cleaning and removing the stains (accidents)My carpets look new and fresh every time. I highly recommend Zerorez!

Da
Review №94

Zerorez came today and cleaned carpets for me. The technician Jason did a super job. They looked brand new when he was finished. The entire staff is very friendly and accommodating. They worked me right into their busy schedule and we’re on time . I also thought the price was fair as well. I would recommend this business to anyone needing carpets cleaned. Thanks again Zerorez!

Li
Review №95

Would highly recommend Zerorez. Jason was very professional and courteous. He did a fabulous job getting our carpet clean and getting out the pet odor in one of our bedrooms.Great job!

Me
Review №96

Zerorez took such great care of my 100% wool rug that had a pet stain! Great company, and their employees are always so polite and helpful.

Ma
Review №97

The service rep was very cordial and informative. Our carpet looks very good.We are very pleased with the results so far. I will know more about the total result once the carpet dries.

Su
Review №98

Jason called 15 minutes before arrival and showed up on time for our appointment to have him clean a couch and armchair. He was friendly, professional and very focused on getting the job done. He tried hard to remove some tough stains. I was really pleased with the outcome- not expecting much but he managed to brighten up both pieces. I also worked with emily to arrange parking for a busy street. She made it very easy to communicate to make sure we had a good plan for appointment day. I would highly recommend ZeroRez!

Ka
Review №99

I hired ZEROEZ to clean my area rug and they did a fantastic job! The technicians were so professional and kind and did a great job! Highly recommend and will definitely use them again in the future!

Ma
Review №100

I had a wonderful experience! I called on a Wednesday they came the next morning at 8am. My service man Will called before coming, was professional and friendly. Highly recommend!

Information
53 Photos
100 Comments
4.9 Rating
  • Address:5513 Rivers Ave, North Charleston, SC 29406, United States
  • Site:https://zerorezcharleston.com/
  • Phone:+1 843-352-7545
Categories
  • Carpet cleaning service
  • Air duct cleaning service
  • Flooring contractor
  • House cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
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