Kevin and Lindsey got me squared away on my car with an oil change. Showed me some issues with my tires and made recommendations for best way (cheapest) for addressing the issue. VERY FAIR PRICING so I brought my wifes car up less than an hour later. They accepted the coupon (10% off) and had a very clean waiting room and nicely organized shop! The technicians who worked on my vehicles were helpful, nice and knowledgeable.THIS is our new shop now. We would strongly recommend using this location! Thank you Kevin and Lindsey!!ADDED: so I used the bathroom and saw this!!π Whoever owns this location, your are awesome! A BABY CHANGING TABLE!!!π
Theyre awesome. They always treat you well and wont make pay for stuff you dont need. Ive been driving 20 minutes out of the way just so I know Im getting good service in North Augusta.ππΌ
Very through and fast with precise attention to detail. Staff is always courteous and friendly. Their estimated wait times are always completed at a decent time. I love coming here. Keep up the great work!
Wonderful experience both times I went. Servicing my company car so they worked with me to figure out how to process it. Fit me in even when they were short staffed and busy. Always friendly; professional
I came to them with a leaky radiator and that was the only issue they said I had on the first inspection. I was charged 934 dollars for the replacement radiator service. 2 weeks later my car starts overheating again, so I take it back and they reinspect. Now they tell me the leak moved to the gasket and its going to cost another 734 dollars to repair it. I get someone else to look under the hood and they tell me that whoever replaced my radiator put it on in a way where the caps werent on properly which caused the damage to the gasket due to pressure. Since precision tune was unable to notice this issue within the first inspection I believe the other mechanic. This location will damage your vehicle, then try to charge you to fix the problem they caused. The problem I had should not have cost me more than 750 to 800, but now Im looking at maybe a 1700 dollar total over one bad radiator. Going to them was a HUGE MISTAKE.
They changed the power steering pump on my car. The pump seems to be working, but all of the power steering fluid has leaked out.
If you want a family feel when it comes to caring for your vehicle go to precision. Its not about money to them but maintaining a healthy customer relationship. Best around.
Good at what they do fixed me right up
After 17 years as a customer of the North Augusta location they never cease to amaze! The friendly and knowledgeable staff provide competitively priced services. Give them a call or stop in for all of your vehicles general maintenance needs.
This was my first time going to this shop. I was very impressed with their professionalism and their attention to detail. Most importantly, they were HONEST.
Waited about 10 minutes to get tires pumped up. But, overall nice place & service.
Great place to do business. Very helpful and knowledgeable. Super Clean and friendly atmosphere. I have 3 vehicles that get serviced there.And all of the oil changes and repairs have been top notch!
I dont go anywhere else. They are always fast, affordable, and you can trust what they tell you. Incredible customer service!
Great staff and always great work. I have been a customer for a couple of years now.
Did a great job fixing my truck. Had it back to me in less than 24 hours when I replaced the water pump and right rear control arm.
I have brought my vehicle here several times. They are quite pricey but that is typically the norm in the auto repair business. I recently took my car to have the alternator replaced and had to return within 1 month because the alternator was defective. The next time my car needs repairs I will take it somewhere else and will be comfortable knowing they will do a better job than this particular Precision tune location.
Very friendly place. They try to get your vehicle repaired in a timely manner.
Great prices and also coupons found online.
Helpful, mechanics and service writers are on the level. Price is one of the best around, and walk-ins are welcome. Professional and courteous.
Great service and in a timely manner .Will definitely be back.
Precision Tune Auto Care in North Augusta is the place for oil changes and much more. The customer service was fantastic and the work performed was quick, accurate and professional. I will definitely bring my vehicle here for all future oil changes!
The service is outstanding. Theestablishment is very clean, and the mechanics are about the business of repairing vehicles, bottom line. I have had no issues after repairs.
Really appreciated the generosity of the staff! Would differently highly recommend them. Prices are great for the services they provide!!! Thanks Guys
Great service
Beyond friendly! Great phone etiquette and knowledge of services/products offered. They called every step of the way and then some to make sure I was okay with what they had to do. Work done in a timely manner. I will certainly be spreading the word and returning for any future work needed.
Oil change and tire rotation/speedy service and the price is reasonable. π Friendly staff.
Very good service here and the guys who work there have a great attitude.
I will NEVER go back. First experience was okay. 3 Star Okay. I got my oil changed, after I arrived home it appeared that my oil was leaking. Took it back, they said it was their fault. Apparently, the technician decided not to clean my engine when he was finished and left enough oil to create large puddles in my garage.....Fine, I try not to judge a place just on one experience, so I was willing to give it another chance. This time I had recently had some work done outside of town and noticed a small leak. Knowing it was probably just a small thing because I had the work done by trustworthy mechanics, I decided to stop by Precision and ask if they would take a look, just to see if the filter was leaking or the drain plug was loose. The front desk told me, it would cost 49.99 to look at my car! TO LOOK AT IT! That is outrageous! Politely, I declined and drove down two blocks to Jiffy Lube. Jiffy Lube inspected my car for no charge and told me the problem which had to do with the drain plug. They will be getting all my business in the future. I hope no one has to pay 49.99 to be told their oil drain plug was loose....
Just moved to the Augusta area a year ago and researched heavily on a mechanic shop and repair facility. Precision tune auto care is by far the best place Ive gone to for any quick service or repair I need. Extremely efficient, very knowledgeable and HONEST! Would recommend to my closest family member.
After explaining the work that I needed to be performed on my vehicle, I was assured that the work could be done. I received a price quote for the work and found it to be very reasonable. The service manager worked with me in order to get the parts needed to perform the work and was able to schedule the service around my busy schedule. Once the work began, I received updates about the status of the work and any problems that occured. They were honest and straightforward about any issues that they came across. They made a difficult situation much more manageable. I highly recommend.
Great!
Great customer service. quickest oil change ever.
I have been going to this location close to five years now, mainly for oil changes very professional and courteous no issues.
Excellent, Fast and Precise Service!.. Great Auto Techs with Professional Work!!!
Ill never go back.. they didnt wanna own up to the mistake they made... Had to argue to get my issue resolved and even then I had to go buy more antifreeze to put in my car after it leaked out because their technician didnt know what he was doing..
I was traveling for work and the serpentine belt broke on my SUV the evening of Dec. 22. I walked 1.5 miles that night to an auto parts store to buy a new belt and back and settled down in my car to sleep till the morning when I could call AAA. The wrecker arrived in the morning in the pouring rain and loaded my vehicle and took me to the shop just as they opened. They put on the belt and when I prepared to pay them they said no charge and to have a merry Christmas! How awesome is that! I will never forget it!
Had a flat on the road and called all around for a place with a sensor type valve stem. No one had one. Precision was the only place that could help us. They were fast and courteous and charged about half what I was expecting to pay. Very satisfied!
Great place. Very down to earth and upfront.Hi Angelina,Thank you so much for your wonderful feedback below. Posting your great experience on Google and Yelp would help us spread the word to others in our community!Ive tried to make this as easy as possible by including your original comments below and a link for help if you need more assistance:Share on Googleyelpers click hereThank you so very much for taking the time to help us out!Have an amazing day,Precision Tune Auto CareP.S. If you need help posting your review, please click here.Precision Tune Auto Care - 601 East Martintown Road, North Augusta, SC 29841I wasnt sure at first..because, it took a minute for some one to speak to me. But, I think it was my own predisposed judgement being a female at an automotive center. Because once I was acknowledged the service was great! They were honest, normal, and personable and that is so hard to these days....
I got an oil change (full synthetic) and a patch for my tire. It was comparably priced, and the wait was a bit long, but other customers didnt have as long a wait. The customer service was amazing though, and the work was well done. I would absolutely recommend this place, especially with such shoddy places nearby.
Been coming here for 10 years n I never had a problem
Each time I come for service Kevin remembers me and know the make and model of my car. The time frame is always awesome I usually come after work. The crew is a great group of guys they keep smile on there face while giving great service to the vehicles.
Amazing. Friendly. Affordable. Quality service.
A Very fast & efficient oil change. Most places take 1-2 hrs.I was out in less than35 min. The tech. also checked for other issues.( No other company did this.)Im happy to know that the age & mileage of my truck,(2004 w/o 211,000 miles)it is still in good shape.The tech. informed me that the rear main seal is starting to leak, & to change the transmission fluid,etc. ILL be a regular customer from now on.!!!!!(Score 10 out of r place did this)
I recently had work done at the North Augusta Precision Tune Center. I was very impressed with the work and the professionalism. I experienced quick service- nice, helpful employees - and quality work. Thank you Precision Tune!.
I had my break light come on in my jeep. I have all the factory service manuals and chiltons. I monitored my vehicle for 2 days and had NO leaks of any sort which pointed to a faulty master cylinder. It had full fluids and NO leaks seconds before pulling it into that shop. After 30 minutes they claimed to have isolated the problem and said the entire system would need replaced. I asked to be shown and sure enough fluid was spouting from a perfect hole and drenched all over the underside of my vehicle. Do not take your vehicle here, find somewhere else.
Very helpful and got to look at my truck quickly.
Fast friendly.service. They tell you exactly what is wrong and fix it.
Very impressed with these guys! Kevin and his crew are awesome! Good honest guys! I wont be taking my car anywhere else!
Always right on oil change,and great service
Always quick service and nice staff. They greet me as I walk in and already have me ready to go.
Ill try to summarize my horrible experience with this place as succinctly as possible. Long story short, they tried to rip me off by selling me a job the vehicle didnt need, then kept the truck all day, removed the working part for no reason, ordered the wrong part, and didnt get the job done. It turns out, they lost my wheel lock key and told me I was welcome to recover it myself from the guy that no longer works there.I ended up getting the work done somewhere else. I would strongly recommend you do the same.
Have used this shop since the day they opened. Have had no problems and this is our 8th vehicle to be worked on. Sometimes they can get so busy......
Close and convenient. Possible to get in on short notice and moved quickly through the shop. Work done properly.
I always try to visit Precision Tune for my oil changes. Theyre fast and efficient, and their prices are lower than the other competitors.
These guys have always looked out for my wife and I they have taken very good care of all three of our cars they have also rescued and helped our daughters with their vehicles they are honest hard-working guys and do wonderful work and are always there in a pinch if needed
I got good treatment from the front desk to garage, it good.
These guys are always helpful and get me in and out quick. They make suggestions on what needs to be repaired but no pressure to get them done.
Very friendly and always does things the correct way. They donβt take any short cuts.
Since 2013 Precision Tune Auto Care has been the ONLY place Ive been taken my car to get ANY type of repair done, great group of guys as well as the services they provide along with there efficiency, so make sure if you need anything done come here because you might walk in upset but I promise you will leave satisified.
First & foremost, service representatives are very friendly & courteous from the time you walk in. Was in & outta there in 15 minutes for an oil change & air filter replacement. No line, no waiting when you have an appointment!
Only okay for oil changes. Anything complicated they either cannot do, overcharge, or do not know how to do and do a poor job. Came here for an alignment issue and they could not figure out what the issue was. Brought it to trucks and Moore and it was fixed the next day
I love this place! Good service and friendly staff.
Nice atmosphere. Had car finished in a timely manner.
Great customer service with sincere attitudes of making sure that the customer is pleased.
They give up too easy. I dont recommend going there if you have car trouble.
Been going here for years.Always great auto service.
Affordable prices and great, fast service.
They are to damn high and had to go back 3 times for the same reason
I take my car here for the fast, honest service and low prices.
Not impressed with the lack of customer service, or the over charged labor rate. Beware of the labor rate, they say its $88 per hour but then tried to justify charging me $200 for an hour and half job. Wont be servicing my vehicle here anymore.Giving this 2 stars instead of 1 because at least the problem with the vehicle was fixed, it just disappoints me that their business model doesnt put the customers interests and respect first.
Prices are reasonable and service is quick. Staff is friendly and knowledgeable
Waited for an hour and a half and came to tell me that they couldnt replace the part due to lack of equipment.
Exceptionally customer oriented; efficient and courteous staff; timely and professional
Always good
Great bunch of guys who do great work.
Guy who did my diagnostic was really helpful!!
Very professional and services are done in a timely manner.
Not so knowledgable
I always get my oil changed here in all 4 of our cars. Great service
Fast service!
As always excellent service and customer service.
When I just dont have the time I take my car here
My keep me running Team.
Great service!
These guys are always there at a moments notice to get us up and running again i trust them with my car and you should too
Fast and efficient and friendly
Solid work at fair prices
Did work with me on a coupon for oil change.
Good work and knowledgeable!
Honest service, that says it all.
Fast service
Low prices
In and oit on lunch break
Very fast service
Manager had bad attitude bad service
Friendly, communicative staff
Fast and Friendly
Ripped me off
Never again.