The insulation went really smooth with no issues. All of the installers were very professional. Since this system is all wireless, I though that it would be great not having all the wire to be run to each location. The first day after insulation the picture kept freezing up with the screen showing Sorry, an error has occurred. Please change channels to try again 4-44-821. I contacted tech support, they reset the system. This did not resolve the issue. Also when changing channels it took a while for the next channel to show up a very slow system. In comparing this product with other suppliers it is lacking. After three days hoping that it would get better, it did not. I canceled the service and returned their equipment.

It took much too long to have access to fiber - over 4 weeks. Once we got the right OEC guys to do the groundwork and bring fiber into the house, it went SUPER quick. And the guys were terrific to work with. We think we just had a little skip in the process and overall are very happy now.

I am super impressed with the service from OEC Fiber. It does take a bit to get installed but it is well worth the wait. Everyone I have been in contact with has been extremely professional.

I recently switched to OEC Fiber Internet. Their customer service prior to the installation was excellent. They patiently answered all my questions about their services. Once I decided to make the change, they went over the entire process from start to finish as well as possible timelines. The installation was quick and efficient. The tech was extremely professional and worked with me to determine the best placement for the device. He was thorough in his explanation of the equipment. They allow a 2 hour window for installations, but there were no issues and he was done after only 40 minutes. From start to finish, working with the OEC staff was a pleasure!

The OEC technician and office staff was very helpful, professional and on time. The process was very easy and all my questions were answered very quickly. Thanks for making the move an easy transition.

We have been happy with the internet so we decided to try the TV. We have had the service 4 days and keep getting this message on screen showing Sorry, an error has occurred. Please change channels to try again 4-44-821.Weve been on the phone with them numerous times and cant seem to get it resolved. So looks like we will have to cancel and go back to DISH.

The installer was wonderful. The service is great. Why did I stay with Cox long enough for them to raise my bill without notice?

Everyone I dealt with was courteous and helpful- they all knew their job and did things quickly and well.Very happy with the experience and the service.

Everyone that was involved with the installation was courteous and on time. All my questions were answered promptly and the entire installation process was amazingly smooth.

I love my WIFI it’s amazing & so strong all over my home. I gave four stars because I’m still getting used to Fiber Cable. I know your working on the Guide button on the remote, that will be great when it happens. I do wish your standard subscription offered better stations. The next is your advance, you need something in between so there could be more stations but not all.Otherwise I’m pleased with quality of my picture & your technical support when I’ve called them.

Im extremely satisfied with OEC. From verifying that we were eligible, to the installation process, and the communication between the company and our household has been fantastic. We had COX prior to OEC and we didnt have a great experience. This has been significantly better.Additionally, they came in and did the job right the first time.

OEC Fiber is amazing and affordable. We appreciate you all making our internet experience a pleasant one when at&t didnt bother to forewarn us about their quality of service in our new community after years of continuous service.

The workers were all great. The service is really good. It just took way to long to get connected. It took almost 4 weeks just to get it all set up and turned on. For all the positive reviews and word of mouth that I heard before requesting service that they would be more on top of things to get it turned on in a timely manner.

Having been a cable plow owner/operator long ago I was apprehensive about letting a crew chew through my yard as I have sprinklers everywhere but, I was pleasantly surprised at the great job OEC contractors did for me. The gentleman and I discussed the best route for the job and they went to work. They hand wedged a long stretch of the yard to make sure they didnt cut anything and didnt. Having been an installer years ago I was impressed as it was hard to tell where they had been after doing an impressive job covering their tracks. The inside cable installer did a good job setting up the rest. Great job all around!!

Install was painless. We were kept updated along the way. Inside install tech was first class. Internet speed over the wireless is 104 both ways. Haven’t checked wired speed but all devices working well. Goodbye and good riddance to old provider (6 to8 service interruptions a day).

OEC Fiber is so much faster than Cox and it is cheaper!The installation went smoothly and the technicians were very friendly.

We anticipated significantly improved speed with OEC fiber. It is EXCELLENT. In trying to change some surveillance cameras to the new network, we had some problems. We called OEC, half expecting we would have to buy new cameras. The specialist was very helpful. We really were not expecting someone who would walk us through the whole changeover but he did so willingly and in language easy to understand.

The team from OEC Fiber did an excellent job getting my new internet service up and running.

We got service much quicker than quoted and it has been great. Even the first billing cycle was straight forward - I’ve never had that happen. No lags like before when watching tv during peak hours!! If you are on the fence, it is worth every extra penny!

Fantastic forward thinking company. Service has been great so far and the support is second to none.Apps are great and are very informative.

Installation was smooth and easy. Technician did a great job. Internet has been up and no problems. Speeds as advertised and way better than Cox or AT&T.

All of the set up crews were great and very respectful of our property

Thrilled with the prompt and very courteous service if the OEC fiber installer! IWe love the speed of the internet now. Thank you OEC for the great job!!

OEC was out a couple of months ago working on something and they were on my property (I did not have their service at the time). They left a giant hole on in our yard. I called to have it fixed. (Its a very big safety issue!) 2 men came out to fix it. (Id also like to note this was months after they were initially out digging) When my spouse was out mowing, he went right into the hole! They did not fix it!Now, we decided to switch to OEC fiber. Since Ive called to have it set up, I have dealt with an extremely unprofessional experience with these people. Im considering just cancelling them to set up service. Ill update more after the VERY late and unprofessional man Ive been dealing with gets here to bury the lines today.

Excellent. I live in a rural area and this has made working remotely a breeze. Way better than my previous carrier that was giving me 6MB down and 0.5 up on a 12 MB plan, with OEC Fiber I get 105 MB up and down in the 100 MB plan. Would recommend to anyone in their service area!

Very professional and courteous from all service provider contractors. Quick line placement, setup and activation start. I have less buffering from fiber wifi than the other company I used. Very happy about that. Plus I am saving money on my monthly bill. Ecstatic about that!!!! Keep up the great work.

All care was taken during the line and home install. I couldnt be happier to tell Cox that their services were no longer needed. No more data caps or video conferencing woes due to slow upload speeds. No more Cox marketing gimmicks either. Thanks for staying diligent OEC and providing home internet that America can actually use.

Installation went very smoothly. I had a minor issue that was corrected quickly by their technical support team. So far the service has been stable and FAST!

The service techs were all friendly and efficient. I am very pleased with the service and the system so far. thanks

Service was excellent, service man even got all the cameras set up for me, & was not in a hurry to leave. Checked everything before he left to make sure everything was working right. I would recommend to anyone on OEC to connect to OEC Fiber, it is also very stable and fast connection.

While it took a while to get them to our side of the street, lol. They are as advertised. I have them at home and work now. Not a fan of the 1 year contract for businesses. Otherwise, a great company and service!

From the professional and courteous installation team who skillfully trenched across my 1 acre yard to my garage and made only a faint scar on the lawn...to the excellent and early system installer who got me up and running ahead of schedule...and even the call center folks who stepped me through the process and scheduled all the activity....it was a smooth and calm experience. I cannot recommend these folks strongly enough!

This company is well organized, friendly, and professional. They got me up and running quicker than they estimated (a winning philosophy - promise small and deliver big) They came prepared - brought all the equipment needed the first trip, including a wireless network extender in case my house was big enough to need it - installed it and I have wifi throughout the house - no extra charge and no initial or recurring charge for any of the equipment. A job well done and a very reasonable price for fast and reliable internet access.

Nick and Dalton just left the house. I currently am using the wifi to write this review!I had called about 3 months ago and asked if they had fiber in our area yet, and they did not but were working on it. About a month later i got an email saying Fiber was available now cause i had filled out an interest form on their website. My wife called and told them we wanted to start service about a month ago, and they said it may be 4-6 weeks. Well its only been 3 1/2 weeks!Like i said, Nick and Dalton just left, and they were very polite, professional, and did a great job! Were very impressed and pleased with the install job and their quality of work. Seemed like very genuinely good guys! OEC should give those guys a raise(just my opinion).Wife works great!! Crazy fast! Thanks OEC!

Wonderful installation, very good explanation of install, equipment and how to use. Tom wore a mask. Excellent Internet. Thanks OEC

Good fast service. I can’t complain. I live in Blanchard and OEC it’s a really good internet 👍

All the installers were friendly! They did the work and cleaned where it was needed. Ive only had my fiber optic for a short while, but I can tell the speed difference that I had with slow AT&T!5 stars from me!

We, like most businesses, could not have any down time in our transition from our previous provider to OEC. Transition of Fiber and phones took less than a couple of hours. The process was so easy. Each person we worked with was knowledgeable and professional.

I had called about 5 weeks ago to begin service. I knew it would be a process since a line had to come directly to the house. I was surprised how quickly they began working on it. The home installation was a great experience as well. In and out in less than 2 hours and now we can enjoy fast internet in every room of our house! 100% recommend.

The amount of time from my request for installation to the time it was installed was super fast. The guys that came out to dig the line, terminate and then install in the house were great. My connectivity is off the charts. Thank you all!!

Dalton was so wonderful and knowledgeable! OEC Fiber Internet is amazing! I love it! So fast! And affordable!

OEC is an awesome company, completely different from any internet providers I have encountered before. After my experience my whole family wants to switch to OEC. Unfortunately they are not everywhere yet. Please hurry!

Came early. Very professional. Showed us what we needed to know. Cable drop crew were great. The girl that connected the fiber th house was great and the installer was great. We are very satisfied with the service, quality, and price.

I love it! Even better than i expected.Highly recommend everyone have fiber

I have never been this unhappy about the timeliness of installation in my life. I ordered OEC fiber 6 weeks ago and still little to no progress has been made. I had planned for it to be installed before I started my work which is remote. When calling customer support, they would give me a probable deadline and the schedule as to how everything is going to go down and then nobody shows up to make any progress. If there were any progress to be made, they apparently messed up and now I have to wait even longer for them to come back out here. Customer support told me after a month that they would expedite the process but rather, now it’s taking even longer. This level of unprofessionalism is truly disappointing as I’ve heard many good things about this company. I can only hope that the service can at least meet up to what was advertised, but overall, not a great start with this company.

The installation of the OEC Fiber went very smoothly .Having dealt with multiple satellite and phone line internet’s the fiber choice is as advertised for our rural area.Don’t see how it can get any better!

Did a great job. Have great service. Customer friendly.

Terrible service from the very beginning, a complete rip -off !!!1). They promised great high speed internet using optical fiber. The result? Hardly any improvement compared to AT&T DSL.2) I was charged $150 for new installation. The result? The technicians didnt even finish the installation. After one month, I called and complained about the unfinished installation. Their response? I need to pay another $75 for the technician to come over to finish the installation!3) They sent a cut -off notice on 08/27/2021 claiming there is a past due balance of $39.20. I took care of the $39.20 balance by paying online on 09/06/2021. But my internet service was cut off on 09/08/2021. Absolutely horrible !!!! If you ever call the customer service phone line and talk to the reps, you will experience hellish customer experience, Guaranteed !!!!4) Based on my experience, sever relation with OEC Fiber and switch back to AT&T is an easy decision.

My overall experience has been positive as expected. The OEC installation staff has been very courteous and got us up and running on time as promised. The internet service has been running from day one without interruption. Thank you OEC Fiber

You guys have been great! Thank you for making this a smooth transition. Very well pleased.

The instillation of OEC Fiber optics was seamless! It is amazing to me how much faster my internet is now. Thank you OEC for making fiber optics available in my neighborhood!

I’m impressed with the speed of the installation of the fiber optic cable and I’m satisfied with the performance of the internet speed the installation work was done very well and professionally however I was made aware of a conduit that ran from my house to the main connection pedestal I would have preferred for that method of connecting instead of the trenching but it all when well and I’m looking forward to a long and lasting service with OEC

I have had experience with OEC Fiber on many levels. In my local business and at my home. They always provide phenomenal customer service. Plus their product is super fast and reliable! Would recommend OEC fiber to anyone that has it avaible in their area!

Every person we encountered with the company was nothing but pleasant and helpful. And the service itself has been amazing!

DeSean came out to set up our brand new fiber install and was highly professional as well as personable and attentive! He assessed a slightly challenging install with creativity and gave me multiple options. Install went quickly and he also gave me additional tips regarding changing out network name, password and what may happen if we ever lose power. He did a great job and everyone should request him as their tech! *high five* Thanks for the great service!!

My experience has been nothing but positive to the point of excitement. Everyone has been professional, courteous, clean and efficient, and the quality of the service since has been better than expected!

I cant begin to describe how great it is to call customer service and get someone local on the line that actually cares about getting my issues taken care of. The only time I ever reached a customer service representative with AT&T that didnt live in India was when I called to cancel my service and they were begging me to stay. OEC Fiber has been phenomenal so far with their internet service and customer service. I would highly recommend that anyone within their service area sign up 💯

Great service, great customer service and the savings is amazing, so thankful to be away frm Cox and w/a reputable locally owned company

I am so happy to finally have Internet in the country I can now stream and watch movies I am so excited to be connected to fiber 🎉🎉🎉

Scheduled a fresh install with OEC Fiber, the whole process was quick and professional! They came out and had the line dropped and the service installed in less than 10 days from the original request. The technicians were fast, efficient, and professional. Weve had the service for a couple of days and have noticed speed increases on the wifi through our phones and have improved stability with online gaming! 10/10 would recommend!

I changed to OEC Fiber to get faster connections for the same price I was paying for another service. The fiber line installers were very considerate of how and where they were placing the underground line and avoided all other utilities currently in the yard. The inside installer was very quick and efficient at placing the line where we wanted it in the home. We were up and running immediately. Total good experience

OEC Fiber provided us with amazing, personalized service. I was able to work with the same two representatives, Michelle and Isaac, throughout the whole process. They provided us with their direct lines, and I didn’t have to speak to a recording or go through a million prompts. We had very specific needs for our office, and they made sure we got exactly what we needed. I never felt rushed. Thank you OEC Fiber!

Great fast service. Internet has been amazing. No, problems living way out in the country down a dirt road!. Finally happy to have a good company come way out to us!.

Once the process of laying the fiber line to our house was started, the whole process only took 3 or 4 days. Each crew that did their part were very nice. The actual installer into our house did an excellent job locating the perfect location for the router. We have a strong wifi signal throughout the whole house.

The installation from the mainline to the house was seamless and professional! The installation into the house was professional and informative! Thank you

Professional and quick installation. I was only out of internet for about 15 minutes. I don’t particularly care for the $100 installation fee.

I love their internet service, but even in our small home (

Our experience with OEC fiber is wonderful!! Every person that I spoke with from the office while waiting was very kind & helpful. The contractors & OEC guys were also great. The fiber is unbelievably fast! We operate many devices (laptops for work, streaming TV, phones, tablets, etc) at once & it hasn’t missed a beat even in rainy weather. It was worth the wait but be prepared to wait 6 weeks or more, so plan accordingly.

Great work, on time, very pleasant. So fast at hooking us up, fastest system I ever had.

Everyone at OEC fiber from customer service rep to installer was nice, friendly, professional and answered all our questions/concerns! So glad to finally have internet in our new home, it was a process but final got it here!

The set up support staff were timely, friendly, and courteous. Loving having fiber and supporting local business.

The install process was quick and professional. The workers were courteous and informative. OECs monitoring system is spot on when something is not right. They called and had somebody out quickly to fix any problems.

I am so excited.....No more buffering and cost much less than my old internet provider. We stream everything with no trouble. Installer arrived on time, was professional and fast.

The process of getting internet was quite fast. Fast service from competent hardworking and friendly service technicians. Namely Justin Idlett. He was very accommodating, punctual and he knew his job professionally. His attitude and workmanship was impeccable. Overall I am extremely satisfied with my internet.

Internet works good but the cable sucks. It always cuts off while watching tv. I recommend the internet but I DONT recommend the cable.

Excellent service, technician went above and beyond, even saved me money 💰

Customer Service is great however we continue to have issues with the tv fiber optic ever day, the TV freezes on a daily basis.

Happy you guys are giving cox competition. Glad to make the switch

Communication was excellent during installation process. Product is great!!!

*BUY YOUR OWN ROUTER*Trust me. 5 stars once I did that.

I am not impressed I was have better luck with pioneer the internet is slow it is supposed to be a one gig internet I have restarted my router about three time it is still slow I was having trouble with pioneer but OEC is worse I am thanking about going back to pioneer

Scheduling was fast and easy and the employees were punctual and considerate of my home. Great customer service and WiFi has been remarkable. Highly recommend!

They would not install the port and modem in our it closet. Instead installed it upstairs. Because it would require more work.Update: OEC called and had guys out the next day to address the issues. Thanks for the quick resolution.

It was a great experience from start to end. The order process was easy and the install was super easy. The installer was great. One thing that could be better is after the order was placed there was no real communication. After a week I wasnt sure my order even went through. Overall a great service though!

The internet is not fast at all and we are paying for the premium service. The service we have is probably 3 times slower than cable was. It also has some crazy spikes during peak hours and nearly died every morning around 3am.

The gentleman that came into our home to install our internet was the most professional person I have done business with in a long time. Up on entering our house he put on a mask and covers over his shoes.He worked very quickly and was very respectful of all the work and all the renovation we have done on our new home. He was so easy to talk to and through everything we needed to know. He also made sure our devices were connected and work properly. One of the best experiences we have had in a while. Thank you so much

Great staff helpful and knowledgeable of the products they offer

Great internet. Very reliable and fast. Good price and prompt install

When we got OEC fiber at our country home I was ecstatic. After install the speed was a huge upgrade (1000mbps) but then everything started to unravel. Almost every day of the week we experience a massive throttling around 6pm - 12pm. Like speeds drop to kilobytes per second with no upload. I spent 2 weeks with probably 10 different customer support reps (most of which tier 2) trying to get it figure out. They installed a new modem, I bought new routers twice, new ethernet lines, new switches, direct connects to multiple PCs bypassing the routers and nothing resolved the problem. Finally I just gave up and accepted the fact that I need to do all my Internet work before 6pm. At the end of the day Ill stick with them and pay full price ($80 a month, even though I dont get full service) because there is nothing better, but I leave this warning so new people know what exactly they are getting.

Terrible customer service. Zero communication. Zero honesty and transparency.

Switched from Cox. Tired of keeping up with the price changes after each promotion ended. Pleasantly surprised to find out that Im paying less and the quality of the service is far superior to what we were getting the past several years. My husband works from home, and the random service interruptions he was having have stopped. Our evening streaming services actually stay connected. And we were paying cox for preferred 150. Had a positive experience with all who did the line checks, the line install, and the inside setup. If youre waiting to switch, its time.

QUICK: Very timely, less than 10 days, start to finish! Enjoying the service!.....Try it!

From the day I scheduled it, OEC was on top of everything. They were out marking lines the next day and within 2 weeks everything was set up. All of the folks Ive dealt with have been amazing. I cant recommend them enough, if its available get it asap, if it isnt, request it. Theyre amazing!

Quick installation and cheaper than other providers

Installation went great, no damage to my yard or the surroundings. All contractors were very polite. Service is fantastic.

The installation process was a breeze. All phases of it sent respectful, knowledgeable and professional installers. It was quick and very easy. A pleasure to do business with!

Absolutely the best internet i ever had.

Service hookup was completed 2 weeks before it was planned to start. All three groups of technicians that visited the house were super polite and professional. The technician actually pulling the fiber in the house allowed me to shadow him and see how it was done.Tech support for the account work was quick and professional. Wait times on the phone were very low. If I asked a question that the OEC representative didnt know, the found out extremely quickly.Im now paying 20% less for 3X the speed of what Cox could of provided me at my previous residence. I cant speak for network reliability or uptime yet as I have only had the service for a week or so, but none of my devices have noticed a disconnect.

Each part of getting OEC fiber setup was clearly communicated and done on time and the internet is really good for a great price. Thanks so much

Cancel my ATT land-line. OEC fiber soooooo much better. Thankyou OEC.