I just want to give credit to the representative named Jerry. He was extremely professional and understanding in a time that was very stressful. I had to cancel and reset appointments and he was so helpful and understanding. He gave me his cellular number and worked with me through the whole process. He really is a great asset to this company and was such a please to work with. I would definitely recommend Jenkins to my family and friends. Great job Jerry!!

I reached out to Jenkins a few weeks ago and received a call from Mr Frank which I was very impressed with how quick he responded and how professional him and his crew were. I’m very happy with the repairs! I would definitely recommend this company to others.

I had a water leak that caused extensive damage on the first floor of my home. Jenkins stepped in after the restoration company assigned to my claim failed to make any progress in scheduling repairs(after 3 months). Thanks to Steven Graves, my project manager, repairs were underway within 2 weeks of our initial meeting. All of my questions and concerns were immediately addressed. The subcontractor hired did a wonderful job. I am grateful to Jenkins and most importantly to Steven.

I really enjoyed having service from this company. Very thorough, kind and hard working tech named Jerry was super amazing. I love when I dont feel like I have a stranger in the home and Im getting quality and professional work. Id definitely recommend this company to everyone!

Rashad and Lahhim were very professional and friendly. They made this not so great situation much better! They communicated through the entire process to make sure we understand what was happening and what the next steps would look like. I would highly recommend Jenkins Restorations!

Incredibly pleased with my Jenkins experience. Very professional to work with, quick, and thorough. All questions were answered in a timely manner and damages repaired with excellent quality. They are the best to work with! My expectations were beyond exceeded! 10/10!!

Jerry came out was very professional and immediately got to work, he was very formative on everything he was doing and keep me abreast on what was to come, they did a great job removing and further preventing any mold from growing.

Jenkins Restorations went over and beyond to help get our house fixed from all the damage. They came out in a timely manner and were very professional at all times. Any time I had questions they were quick to respond and reassure me. I would definitely recommend them to anyone needing repairs done to their home!

Mr frank sanchez my Project manager was fantastic thru the whole process took his time explaining everything and completed the job in a timely manner, I am very happy with him & Jenkins company

Jerry and La him were wonderful and very professional. Took great care of my roof and home. Two big thumbs up to Jenkins!

We came home from vacation to find that an inlet valve in our dishwasher had broken, which caused major water damage in our kitchen and basement. Not what you want to come home to! Our insurance company linked us with Jenkins Restorations and even though it was late at night, Jerry was there within a couple of hours and stayed until 3:00 in the morning pumping out water and setting up fans and dehumidifiers. He was back the next day with Joshua to start removing flooring and cutting out damaged drywall, along with a team of movers to take our furniture to storage. Jacob also came out to start writing up an estimate for repairs to submit to our insurance company and was great about explaining the whole process to us. The responsiveness and professionalism of this team is really outstanding - they have great communication and we have felt very well taken care of so far!

We had a water line break under our sink and flooded our upstairs bathroom which leaked down into our kitchen. Jenkins sent out jerry who is a water mitigation tech that was phenomenal. He really knows his craft. He was extremely knowledgeable and explained the whole process. He put my mind at ease knowing that the work was getting done properly to ensure no issues later down the road. He was professional, respectful and courteous. Jerry thank you so much.

Great service for an emergency situation in our kitchen! Thank you for timely service Rashad and Lahhiim!

Rashad Jones and Lahhiim Phillip came to my house in East Cobb after a pipe broke. They were extremely professional and their work was impeccable!! They called to check on me constantly to see if I needed anything else. I will recommend them to everyone I know, excellent service!! Thank you Rashad and Lahhiim!!

At 6:00 a.m. in the morning I woke up to water in my bedroom all over the carpet with no idea what was going on. My wife said Jenkins restorations had good reviews online so we gave them a call. And honestly Im glad she did, Jerry and Dwight came out and were very courteous and professional. They answered all my questions and Jerry gave me his personal number in case I had any more questions or concerns I would very appreciative and glad they came. I will definitely recommend Jenkins restoration.

The drain to our upstairs a/c clogged causing flooding in our attic and the room below. Jerry explained the process to fix the damage. He kept us in the loop regarding the timing of their visits to our house which helped us plan our days. Jerry and Carter were professional and prompt. We would enthusiasticly recommend them.

We had roof damage that led to an unexpected indoor water park in our house. When we were at our worst and didn’t know what to do, Rashad Jones of Jenkins Restorations rode in like the cavalry with his water mitigation team and dried up the rain water, added treatments to prevent mold and mildew, and interacted with us with kindness and professionalism. He put us in contact with a Jenkins Restorations project manager, Steven Graves, who is handling every aspect of our repairs in seamless integration with our homeowner insurance. We love these folks and enthusiastically recommend Jenkins Restorations for any and all after-emergency needs.

Jerry and Jamie! Two Very Professional gentlemen! Jerry was outstanding! He knows his craft. The protocol followed insured the smell of smoke & coating of soot removed from the Living/Dining room surfaces. Our home suffered an outdoor fire, w/further damage under our dining/living room floor. The lingering smoke and abundance of soot were dissipated with the Jenkins system of restoration.I really can’t say enough about this marvelous, professional team of two specialists.Thank you Gentlemen!

As a roofing contractor there are many times where structural issues are present and a GC is needed. I have personally worked along side Matthias and his team on a large number of jobs and I couldn’t ask for a better group of people to work along side. They are extremely professional, prompt and the quality of work is something I definitely stand behind and vouch for! I will continue to refer work to these guys in the future!

Thank you Jerry and James for getting here expeditiously and providing great customer service.

Jerry was amazing and got the job done!

I used this company for a water damage clean up job. I had Jerry as my technician and he was great! Always readily available and accommodating. A pleasure to work with in a stressful situation.

Jerry and James were very courteous, professional and knowledgeable. They came, in took care of business, made recommendations all with a friendly smile. Would recommend them for your restoration project.

Rashad and Joshua were are technicians, and I cannot speak more highly of their professionalism and great communication skills. They made the process easy.

The loss at my home due to water damage was eased by the professionalism of Joshua. He not only worked with his team to immediately address my concerns, he answered questions I had along the way. I realize service people come into contact with many customers, often feeling they are just another number, but it felt good that during my interaction, my cares and concerns seemed to matter. Thanks Joshua and thanks Jenkins - job well done!

Friends of our family had an awful experience and was treated unfairly with this company. I would recommend to stay away and look for an alternative. There are many professional and honest restoration companies around Norcross and Chamblee.

Jerry and team were excellent in our time of need. He and his team were professional and courteous and helped us through our emergency. I will pass along the Jenkins name to all of those that need this type of work. Thanks Jerry

After a severe storm caused a tree to strike our house, Jenkins was referred to us by our insurance company. Jerry called me within hours of the tree strike, and was in continual contact with me as we navigated finding a tree service to remove the pine tree. He and his team were courteous, concerned, and worked well into the evening to ensure that they had done what they could to set up a tarp over the tree, as well as placing dehumidifiers around our home to ensure things dried out. Jerry and his crew, Terry, Musha, and others were respectful, wore masks and booties, and checked in with us regularly until they were able to confirm that the drywall had dried out from the rain. It was so nice to have people who truly cared about our family and our house working with us during such a stressful moment.

Jerry! Jerry! Jerry! Best Mitigation tech i could ask for! super professional and personable! Call Jenkins for your water damages and ask for Jerry! I always will!

Jerry was fantastic. Professional-kept me informed about everything he was doing, why and what would happen next. Knowledgeable-Capable-Efficient- Personable

Jerry and his team are awesome!! They explained everything and listened to all of our concerns and answered all our questions. Highly recommend them

What i thought was a simple faucet issue was actually an undetected leak that created black mold and a full on kitchen remodel. I called my insurance company and they offered 3 top options one of which was Jenkins Restoration. The team of 3 with Jerry being the lead showed up that evening and stayed until they removed all the black mold, sealed off the kitchen and treated the contaminated area. Jerry took the time to explain, in a way in which i could understand, what was going on, why, what it was treating and next steps. He was professional, pleasant, considerate of my time and my family. When he said I will be here tomorrow to at 10:00 am he was there. Jerry and his team made this scary unexpected experience less cumbersome. I will recommend anyone in need of water damage cleanup to call Jenkins Restoration and ask for Jerry!!

Jerry White was an awesome guy! The company did impeccable work. He was friendly, kind, and very knowledgeable about everything going on in our house. We had part of our ceiling to cave in due to water damage from our ac unit leaking water.

I cannot say enough great things about Jerry White. Friendly. Reassuring. Punctual. Follows through. High Quality work. Professional. Communicator. Explains what he’s doing or done in layman’s terms. He is an excellent representative of Jenkins Restoration and has been a pleasure to work with. I highly recommend Jerry and Jenkins Restoration and wouldn’t hesitate using them again if I ever need their services.

Jenkins Restoration did a phenomenal job on our bathroom remodel and living room repair after a leak caused water damage in both rooms. The bathroom was redone ceiling to floor and looks fantastic. Jacob Hall and his team were professional, courteous, and went above and beyond. A vanity we ordered ourselves came damaged and they were able to get us a new vanity top to replace the broken one without having to wait the months it would have taken for the vanity company to send us a whole new one. In our living room Jacob and his team were able to remove our custom built in bookcases and seamlessly replace them after fixing all of the water damage and having asbestos remediation done. I would recommend Jenkins to anyone looking at having work done on their home!

Jerry was my representative and he was very thorough with his explanations and was extremely professional and

Jacob Hall was very professional and communicated through every step of the process. He helped us with our insurance claim, the inspection and was on sight almost everyday checking on the progress of the work. It was like having one of my best friends in charge of the project. I highly recommend using Jenkins Restoration for any home damage.

Great folks. Courteous, professional, good work, great communicators.

Jacob Hall and his crew did amazing work at my house after a water leak. I have worked with contractors in NY and London on high end decorating jobs and these guys would rival any of them. Their knowledge, professionalism and ability put them a notch above the average. They communicate well are always on time and provide great value. It isn’t very often a workman will stop in the middle to clarify what you want/need - these guys do! After all good as new is easy, good as blending in to what you have is a challenge. They managed! I would hire them again without calling anyone else.

Jerry was extremely personable, kind and truly cared about the quality of the work and our full satisfaction.

They were very professional, always on time and took care of the work faster than I expected! I am very pleased with my basement and would recommend them to anyone. They went above and beyond.

I had a leak in my basement from the shower. I called USAA to report the claim and they recommended Jenkins restorations. They were very responsive and were here within 24 hours of the initial call. The initial visit was made by Spencer and then his colleague Jerry came the following day. Both representatives from the company were extremely professional, knowledgeable, and willing to assist in anyway possible to get this water cleaned up and disinfected. They were able to get it dried out and mitigated within three days. The mitigation process is now complete and now to begin the restoration. Over the years I’ve dealt with many contractors and companies and so far I have not experienced this level of service. Great Job and thanks for your support!

Jenkins Restoration, and Joshua Jenkins in particular, really delivered on making our home whole again. Joshua was available whenever we reached out to him, and was always professional, knowledgeable and courteous in every interaction. Joshua went above and beyond with ensuring permits were properly issued and all city/county inspections were passed. Excellent company, excellent personnel.

Jerry thanks you for your services!! Professional and very efficient!!

Mr. Jerry and his team mean business great team work, thank yall so much for your service 🙏🙏awesome💯

Jerry was awesome! He was always prompt, polite, explained everything well, wore gloves, masks and shoe coverings each time he came, and cleaned up well before he left. Grateful to have had such a positive and pleasant experience in the midst of an unexpected water line break. Hes definitely an asset to the team!

I had the good fortune of working with Jenkins Restoration in June 2018 after wind blew trees onto my house. We had another much smaller incident with a treetop piercing into my attic last week. Jacob Hall and his crew came out and tarped me up within 24 hours so that the coming rain wouldnt cause further damage. Im not even worried about the upcoming repair because I know Ill be satisfied with the repair work.

JP, Josh, Spence and Kyle were all very helpful and reassuring when dealing with our home. JP showed up twice on the same day we reached out to Jenkins. Once to evaluate our situation and provide guidance on how to deal with it. He then gave us space to discuss our options and returned later that day to set up equipment in our house and assure us that we can contact him anytime with questions or concerns. The responsiveness and readily available equipment of their water mitigation services is really outstanding! Being a new home owner, it’s comforting to know that we’re being taken care through the entire process of mitigation, insurance adjusters and required repairs. There was no high pressure “sales” from Kyle when he came evaluate our situation. He suggested multiple options that would work for us to fix our home. 10/10! A+ service all around.

Spencer from Jenkins Restoration came out after we had water damage from a roof leak. Spencer arrived on time and got straight to work. He went above and beyond the normal call of duty without hesitation. He was very informative, making sure every little detail was clear. You can definitely tell that he takes pride in his work. Awesome experience. Awesome guy.

I cannot express my gratitude to Jerry and Paul for all of their efforts during water issues. Special thanks to Jerry for being there not just for one tragedy, but two! Jerry is very attentive to detail, communications with him are punctual and very knowledgeable. His personality is very calming as well which was a big help as well.

I had the unfortunate experience of dealing with Jenkins a year ago after my neighbors tree fell on my roof. I was reading Erins review and it brought back bad memories and my heart went out to her. I dont know how Jenkins has gotten so many good reviews but my experience with them was a nightmare. My impression is that they are really only qualified to do certain things, painting and spackling, but they want the money and they will take on other jobs they arent qualified for. Erin, if you used Jenkins through your insurance company, you have other avenues if you really have issues like I did. Jenkins would be working as an agent of your insurance company and you can file a complaint with the Georgia Department of Insurance and get things started. Secondly, Jenkins has been going back and forth with your claims adjuster and other people there and they are all hoping youll go away. The sooner you bypass your claims adjuster and get to someone higher up at the insurance company, the faster youll have a resolution. Third, consult with any expert you can like a home inspector or a building inspector. Good luck and I feel your pain.

Jerry and his team did an excellent job with water cleanup would definitely recommend Jenkins Restorations.

Amazing team that showed up at our house, and had it all taken care of everything with out worries.Ask for Jerry White, very professional and very helpful and polite.

My home was only slightly damaged during the March tornado in which destroyed majority of homes on my street. (roof, fence, formal dining area, front door light fixture and maybe 5 loose bricks on mines) Communication between everyone was all over the place and I always had to tell the following workers what the last workers had done. USAA insurance, switching project managers, new team of workers & various other things always had me playing Whos to blame this week? My experience ended well due to my last project manager Brent. However, my fence is two tone (said insurance didnt cover the staining) & all the locks are backwards & doors barely open. They also left a machine running for so long that they forgot about it & I had to remind them that it was there. My project ended August 24th.

I have not done a review in years but I could not miss the opportunity to give Shane and Jerry 5 stars!We had a flood from old water pipes causing all sorts of walls being open for repair.Shane kept us informed every step of the way. (Even while he was on vacation) The group text with us and the contractors were genius.Jerry was awesome also. He treated our home as if it was his own. I’ve never seen a company point out issues for repair that the home owners didn’t recognize. I must say our home looks better than before. As long as Jenkins Restoration is around they will be the Only company welcome in our home! Great Job Team! God Bless

Jenkins Restorations is unprofessional and do not care about the customer! They only care about the MONEY! The contractors they send to your house are rude and have no regard for your home and personal belongings. They charge you for a full job and only do patched work. They do not own up to their errors and try to make the customer pay more money for their mistakes. They lie to the customer and the insurance company attempting to gouge for more money. They make empty promise to fix their errors . I would NOT recommend them to any one. Save your time, money and the headache of dealing with them.I wish I could rate them negative stars, however 1 star is the lowest available.

Josh has been excellent for our damage response. Always on time,always professional and courteous. He has made the resolution of our damage as tolerable as could be expected.Highly recommend Josh and Jenkins based on our experience.

I just had water damage to my home a week ago. And my insurance put in a referral to Jenkins and when I tell you JERRY AND VERNON WAS AWESOME, they were AWESOMEEEEEEEE!!!! Very Professional, On time, and KNOWLEDGEABLE!!!! You meet people in the contract world that want to do the bare minimal, rush the job, or will even catch an attitude for you just asking questions about what their doing. Not these guys! Vernon stopped what he was doing to educate me on EXCATLY WHATS GOING ON AND WHATS GOING TO HAPPEN! He took his time and even check other rooms that I didn’t think about mentioning; just to make sure there wasn’t potential damage. Then Jerry came out and did a double check to make sure everything was noted and checked!!!! He didn’t hesitate on any of my concerns or questions and he definitely KNEW WHAT HE WAS TALKING ABOUT! Now, I don’t normally leave reviews because I always believed it was for people that went ABOVE and BEYOND to get a good review and people with LAZY work ethics to get a bad review. I can ONLY speak for the water damage side, IF YOU NEED SOME IN THIS CASE, THEY NEED TO BE THE FIRST 1 YOU CALL!!! I’m pretty sure Jenkins employee great people after me these to guys but I would only recommend Jerry and Vernon just because of my experience!!!

Jerry came out when we had a major water situation in our family room. He came right away and sealed off the room, covered my belongings, set up drying fans, sprayed anti-fungal and cleaned everything up so nicely. He came back each day to check on things and did moisture readings and cleaned up some more! Very friendly and helpful and a pleasure to have around in a chaotic time!

I was very pleased with the service I received from J Lee the representative for Jenkins. He was very understanding and he explained each step of the process. I felt like he was looking out for my best interest. Would highly recommend them to anyone.

Jerry, Spencer and Shane have been very polite and professional, responding in a timely fashion, answering questions...while cleaning up the mess and keeping everything neat as possible in a bad situation...just made this entire situation go by smoother without a lot of issues...we are t quite done, but they have called and came by daily to ensure that things are going in the right direction....this company is not like some companies that just take advantage of people...they actually care, this is my home...and thank you

Company was amazing. Jerry, JP and Vernon were amazing. They did an amazing job and kept us in the loop on all the work. If we ever have another water issue we are calling Jerry and Jenkins.

Spencer has excellent customer service. He made sure all my roofing needs was taken care of promptly. He also followed up with me after the repairs. I definitely will recommend Jenkins Restoration company to anyone who is in need of repair or restoration.

Our homeowners insurance company recommended Jenkins Restoration for a water damage claim at our home. I could go on and on about how they stood head & shoulders above the other contractors involved in this claim, by being prompt and professional; by being immediately available to answer questions, and by doing great work. Or to be more precise, everyone actually did great work in the end, but Jenkins process and customer relationship practices were several orders of magnitude better than the others.But perhaps the best evidence I can offer is that as soon as they were done with the repair work, we hired them to build a bookcase. And when they were done with the bookcase (another excellent job) we asked them about another project weve been considering.Oh, and I recommended them to everyone at my place of business.I now recommend them to you, whoever reads this. As you go through life, you encounter many who will do adequate work; some who will good good work; and very few who do excellent work. When you find those few, you hold on to them.In particular, Kyle Perry (Large Loss Estimator) and Joshua Jenkins (Large Loss Project Coordinator) bear special mention. Kyle was our initial contact regarding the insurance claim. He immediately responded to texts, emails or phone calls, and kept us informed and on-schedule until he passed the baton to Joshua. Joshua then walked us through the repair work as well as the subsequent project. He came out to inspect the worksite and discuss the project beforehand; he kept us informed of scheduling and other issues; he answered questions; and he came out in person to inspect the finished work before accepting payment. If I had a question early in the morning or late in the evening, I could text him and expect a quick response.And get this - he was reluctant to charge me after doing some agreed-upon work simply because he hadnt confirmed a specific dollar amount with me. (I insisted on paying!).A last note, on the subject of way above and beyond - during one of his visits, Joshua mentioned a book set in a country I hope to visit. He said I should read it. When he returned more than a week later . . . he had brought a copy of the book to give me!Im serious, these folks are top-notch, and they have secured my construction/repair/project business indefinitely.

I cannot recommend this team enough. The professionalism, excellence, responsiveness, and caring heart of the people sent to our flooded basement were nothing short of phenomenal. They took a massive damage situation, stabilized it, and facilitated with absolute kindness and caring a complete recovery.

Outstanding!Jenkins Restoration swooped in and rescued my home during Hurricane Florence in NC. My beach home was dried on time, everything was done to keep black mold from growing, my contents were neatly boxed and kept safely in storage. When the time came, everything was delivered back intact. My house looks like its brand new and nothing ever happened. I am so grateful to them. Special thanks to Everett, Danny Noel and Joshua Taylor. Great team! So easy to work with. Very appreciated. Highly recommend.

Jenkins and especially Josh were great to work with. They were professional and courteous and maintained constant communication with me and the insurance company. They made a tough situation easier to deal with. I would highly recommend them.

Came out quick got the job done! Friendly, very professional.

Mucha &Joshua did a good job

My family and I had an amazing experience with Jenkins. Josh and his team were attentive, courteous and were great at answering all questions we had about our restoration/mitigation experience.I would highly suggest Jenkins Restoration and specifically Josh to anyone with repairs and mitigation needs to their home.

If I could give Mike Johnson more than five stars, I would do so. We could count on him being there when he said he would, he was always very polite and courteous. He never failed to return a phone call or text. He worked diligently to remove the mold from our home and did a top notch job. I would recommend him highly.

Couldnt have asked for a more comfortable and professional crew to arrive at my house. Everyone associated with Jenkins was great and made this difficult process about as easy as it could be. I would highly recommend them to anyone who has experienced a similar problem. They also worked directly with the insurance adjuster to ensure that all damages were covered and that the restoration work was appropriate.Be sure to also verify any sub contractors they use, but Jenkins was very professional.

During a very stressful period of time, the professionalism and helpful was much appreciated!

My experience with Jenkins Restoration has been a great one. My point of Contact Joshua and the Project manager who name slips me at this time, kept me inform of where they are doing the process. Any time that i called with a question, He called me right back. I was never kept in the dark. I highly recommend using them for any projects you have. Thanks for everything

Jerry did a fantastic job for us. Worked most of the night to make sure we had clean operating kitchen. Great guy with a fabulous personality. He made a terrible situation into a livable environment. Great jib

I worked with Jerry White at Jenkins over the past week after my son flooded two floors of our house. Obviously, it is a stressful experience navigating insurance and home damage. Jerry took some of that stress off. He always gave me a time frame of when he was going to show up, texted me a few minutes before showing up, and always showed up on time. He got the water taken care of - one less thing for me to worry about and he was wonderful to work with. I hope I never have another flood - but would love to work with him again.

We had a sewage line backup and flood the downstairs of our house Mike Johnson and Blake came in and Gave us the run down on what to expect. My wife and I left for breakfast By the time we returned home we were Astonished by how must they had already accomplice great job!! Excellent service very professional thanks Mike and Blake! Extra kudos for Mike For communicating with us daily checking on the equipment multiple times driving back to our home to make sure everything was OK and taking care any details that were necessary!!! Excellent staff makes an excellent company!!

We are very happy with Jenkins Restoration. Joshua and Kyle provided prompt, responsive and professional communication at all times. They did a great job, on time, and helped alleviate a potentially stressful situation. We would use them again and highly recommend. Thank you!

We discovered a leaking roof/wall. Project manage Shane was quick to respond and communicate throughout. His team (Blake) was also good at communicating with me. They were very helpful and respectful as I have a 10 month old baby girl to manage (nap times and feeding...). We are still working on the issue because sadly it’s rained for the past two days, but so far I have no complaints about their work, communication and response time.

Our basement flooded recently and my insurance company recommended Jenkins. We had a great experience with them. They were professional, courteous, while also being thorough and diligent. They got the job done. I would use them again and would recommend them to anyone. Thanks, Mike, Josh and Jerry!

Jerry,Spencer Vernon &JP. These guys are great and such professionals. They did a great job. I would recommend Jenkins Restoration and this team of guys to anyone.

Highly recommend Jenkins Restorations! Joshua, Jacob & Jerry were an awesome team. Water damage can seem impossible to recover from, but Joshua and the team worked diligently to get all the damage removed and the affected areas sanitized.The team answered all of our questions and made us feel more at ease during such a stressful time.We’ve now moved into the next phase—restoration—with project manager Shane, who thus far has been very thorough, knowledgeable, as well as empathetic throughout the entire process, which is so important, as my husband & I are dealing with such an event for the first time and are going into the unknown.Looking forward to the completed restoration. Stay tuned. 🙂Thanks, Jenkins!

This company is a model of what companies should be in delivering services to its customers, Im a retired infrastructure project manager and I know what quality customer service is along with professional personnel thats second to none.Thanks, Eddie and Linda Hollingsworth

Mike Johnson did a fantastic job of diagnosing the issue with the roof leak we discovered on a Friday. Most notably and without hesitation, he braved the Friday afternoon rush hour traffic through Atlanta to get to us on the south side of town!!! Our issue was relatively minor but he treated our situation with the same urgency he would have if we were swimming down our hall! He showed up prepared and knowledgeable about what was need, he went right to work, he got the tarping team out the moment it was safe enough, and his follow up was on point. Thanks Mike for helping us to remain calm in a scary and stressful situation, and for knocking the job out with no problems!

I wish to start by saying that Shane and Mike were outstanding. The professionalism, organization and courtesy they present, is s a great edification of your company and themselves. Both kept me well informed relative to work schedule and concerns throughout the whole process.This was a job WELL Done. I commend you all.

Our water heater had a leak that went into six areas. Jerry of the Mitigation Team showed up as scheduled and advised that his supervisor, Mike Johnson, was also on his way. Jerry started his job and explained everything that he was doing. Mike Johnson showed up and immediately began working to contain the damaged. They stayed later than I thought they would and advised that they would return in three days to finish.They returned as stated and finished with the mitigation.I would definitely recommend them. They are very professional and courteous. I was kept abreast of everything they were doing.

Jenkins has helped our family twice in a year for water damage. We have had wonderful experiences with Jason, Jacob, Joshua, and Jerry. They are polite, helpful and courteous. Would highly recommend their services!

Outstanding job.Jenkins came to my rescue and provided me with excellent service, advice and answer to all my questions. I would recommend Jenkins to anyone whos looking for any type of restoration after any type of water damage had occurred

We came home to water damage after a vacation. Our insurance company hooked us up with Jenkins. The project manager, Daniel, was incredibly helpful and kind. He walked us through everything, and always returned calls and texts promptly. We would work with him again in a heartbeat. Highly recommended. Outstanding customer service.

Repair of back doors from a break in at my house. Service was concise, quick and very well done. Flexible with a tough schedule as well during the holidays. Made the unfortunate event easier and gave me piece of mind. Would recommend.

JP & Jlee are true professionals. They go above and beyond in making an unfortunate situation with water damage less stressful. Their knowledge, sensitivity and customer service is top notch. We look forward to working with Jenkins Restorations throughout the rest of this process.

This was such a pleasure being around such a professional company while the work was being completed. I was always informed of all the work process. I would especially like to thank Mike Johnson who did the demo work and what a outstanding job he did. Thank You.

I had a flood in my master bath and USAA sent your company to fix the mess. You sent Spencer and he did a wonderful job of talking care of it! He kept me informed of all he was doing and how it was getting dried out, and what would happen next. Spencer is a real gentleman and has a great personality and is so easy to talk to, and shows a great deal of professionalism! This morning he and Jerry removed the equipment and tidied up afterward. I walked out with them to remove some groceries from my car and a 55 lb bag of dog food, and being the gentlemen that they are, they helped me by carrying the dog food into the garage and some heavy bags into my kitchen! If I ever have another problem, I will definitely tell my insurance company (USAA) to call Jenkins Restoration! Five stars for a job well done!

Arriving home from work to find a basement full of water from a burst hot water heater was disconcerting and left my wife and I wondering which way to turn. I spoke to my insurance company and they told me that they would contact Jenkins Restoration for me. Fifteen minutes later Mike Johnson of Jenkins Restoration celled me to say that he was on his way and would be at my house in 30 minutes. Mike arrived on time, surveyed the situation, told us what to expect and explained the cleanup process. Mike immediately commenced the cleanup. He worked extremely hard to get the water vacuumed up as quickly as possible. Mike could not have worked harder if he were cleaning his own home. He did not leave until 11:00 PM that first night and was back promptly the next morning to continue the cleanup. We could not have received more caring and professional service that than the service provided by Mike Johnson. Mike gave us great peace of mind at a stressful time. Thank you Mike!

Garage fire with smoke in house. Jenkins did a great job in getting everything done. Mike Johnson in particular did a fantastic job on the smoke mitigation portion. Joshua Jenkins did a great job on the restoration part of the work assuring that everything that needed to be done was identified and completed. Everyone on the team was very responsive to my requests. I definitely recommend Jenkins for any water, smoke or other damage.

Everyone has been wonderful! I wish I could give more stars. everyone is professional, thorough, polite and all around good guys! Mike has gone above and beyond, taking the time to explain everything and respond quickly. Thank you for making a stressful situation manageable.

Long recommendation because of their extensive work:I cannot say enough on the professional and loving way Jenkins Restoration (and Joshua in particular) carried us through a very difficult 23 month rebuild. In September 2017, the remains of Hurricane Irma sent a tree through our house. The online insurance adjuster and the first contractor were dismissive of our concerns, and I asked for another company. That is how I connected with Jenkins Restoration. From the initial meeting Joshua and his team were concerned about us as individuals as well as our home. They saw our major loss for what it was, and immediately worked to support our property and us.It would be another 13 months of fighting with insurance and $200,000+ in expenses to get us back into the house. Through it all, Joshua and his team were the best part.Joshua was a superb General Contractor. He organized the process and kept all the parts moving. Joshua did all of that while providing an exceptional level of compassion and professional knowledge. He and his team went above and beyond the minimum requirements. I actually looked forward to our check-ins even as the project languished through insurance delays. Joshua and his team were available, responsive and I left every interaction feeling valued and supported.It would be another 9 months after moving back in before we could settle with insurance and close that chapter on our lives. Joshua and his team at Jenkins Restoration will forever be on our short list of heros and the best part of a horrible story.

They will come in and handle your home repairs from start to finish. They will be your go between with other contractors and vendors. They will go over all agreed repairs with you before payments for your satisfaction.

Back in December I had a septic back up in my pool house and Mike and Blake showed up to take care of it . These two guys worked long hours and hard to make sure we was taken care off sometimes staying as late at 11pm to get the job done . Mike also kept me well informed on everything they was doing and why. Amazing company !

Can’t even begin to tell you how much I appreciated the professionalism and genuine caring shown to me by Mike Johnson and Dan. Mike worked long hours without complaint to get the water from a blow water heater out of my house. He walked me though the process patiently, answered all my questions no matter how dumb. He always showed up when he says he would and kept me informed about what was going on. Any other homeowner crisis comes up - Jenkins will be handling my work.