user
DFI - DiGerolamo Family Insurance
2027 Hamner Ave, Norco, CA 92860, United States
Appearance
DFI - DiGerolamo Family Insurance

Comments
Jo
Review №1

Great insurance company! Been with them since 1997! Rates could be better and review of insurance policy prior to the client having to call to ask for insurance to be reviewed would be nice. Michael DiGerolamo does take care of us.

Ro
Review №2

Great customer service. Friendly and always helpful. I recommend this Agency.

An
Review №3

I have worked with John Petersen for almost two decades to help my clients, non-profits and my own business insurance needs. Every three years I shop policies and John always has the best premiums. Customer service and responsiveness is great.

Li
Review №4

I received the best customer service ever! Highly recommended

Ka
Review №5

John with DFI is always available for my questions and very professional. I have had only minimal interaction with the other employees but they too are always very quick to respond to emails or phone calls. I would highly recommend DFI.

Jo
Review №6

DFI has great service. They’ve provided both personal and commercial insurance for me. John Peterson has been a valuable asset for over twenty years. He brings deep knowledge and a sincere desire to protect my interests.

An
Review №7

I have been using DFI for about 4 years now. Lucy is my agent and she is the best. She answers her phone, replies to emails and is extremely proactive when its time to renew insurance policies. Shes constantly working to find the best insurance solutions for my business.

Mi
Review №8

Hi John,I always like to know when one of my employees are doing a great job. That said, I talked to Nancy Camacho today about getting my Motorhome re-insured while I am selling it. She was amazingly intuitive and knew exactly what I wanted to do. I know she did not know I was related to you so her professionalism and personality was just the way she is. You are truly Blessed to have the great staff you have.Just thought you would want to know.

Me
Review №9

I highly recommend DFI insurance! We contacted Nancy Camacho for both auto and home insurance quotes and she was amazing! She is pleasant, timely, and definitely knows the business. Ms. Camacho made the process of switching companies seamless. Thank you, Nancy and DFI!

Je
Review №10

Love going inside and talking to them if I have any questions or concerns they are very helpful.

Ca
Review №11

I’ve been a DFI customer for many years now. Nancy has been personally assisting me in obtaining best option coverage’s for me. She answers all my emails and returns my calls promptly. Her professionalism and attention to help is truly remarkable. She is always a pleasure to speak with. My experience dealing with this company for years has been remarkable. Thank you Nancy for all your help.

Aa
Review №12

John and Nick with DFI have been amazing! We are a nonprofit and before finding DFI we were turned down multiple times for insurance. Not only did they provide the much needed insurance- they did it immediately and with an awesome level of customer service that we really don’t find these days.

Au
Review №13

JP and the team were fantastic getting us the best coverage for our Food Bank in Pomona, CA. Thankful for them!

Th
Review №14

The insurance brokers here have the worst customer service. They don’t go over simple but important issues in documents with you. Lindsey Magana would never even call to go over issues or documents with you as a client. She would hide behind her desk and email you. Avoid this place at all costs if you can. The insurance companies that they work with are SHADY. They will nickel and dime you for absurd fees if u ever cancel with them.

Ed
Review №15

I have been a customer of DFI insurance for over 15 years and have received nothing but exceptional service. Nicole always takes the time to make sure my family and I receive the right insurance products at the best price. She provides excellent customer service in a very timely and efficient manner. I am definitely a customer for life!

Gr
Review №16

I have been doing business with DFI for over 35 years and they have always been very courteous and professional. I recently had to make a change to my policy, so I called and spoke to Rachel. Rachel listened and was very attentive to my needs and was able to handle my request quickly and efficiently. Thanks again DFI!!!

To
Review №17

5+ STARS!! I changed my insurance company to DFI a couple years ago and Ive never been happier with an insurance company. As I approach 50 years of age, Ive had to change insurance company more than anyone should. I have finally found my lifetime insurance with DFI which puts me and my Family as a priority. Nancy was my contact/agent. She represents DFI very well as she continuously goes above and beyond with her professionalism, high level of work ethic and knowledge in the business. She was so patient and very helpful with all my needs and I saved so much money at the same time. If I could give DFI and Nancy 6 stars out of 5; I would. I highly recommend DFI if you are looking for an insurance company to fulfill all your insurance needs. Thank you DFI!

Ja
Review №18

I highly recommend DFI insurance. John Petersen has been my broker for business needs for the past 19 years and has been professional and responsive to all needs I have had. He is a man of extreme integrity and character, never talking me into insurances I dont need and making sure I have the coverages that are pertinent for my situations.

Ho
Review №19

Best customer service EVER! Karen McFarland goes above and beyond to find the best policies for my personal and business needs (real estate investing) at the best prices. She stays on top of my MANY policies and makes sure everything runs perfectly.The whole team at DFI is exemplary. Couldnt be happier.

Tr
Review №20

My words can never justify how truly AMAZING Karen is... We have been with her since 2011. Karen, is the sweetest, most thoughtful person Ive ever had the pleasure of doing business with. Shes always so happy & excited to talk to you, she makes you a priority, she goes up & beyond all limits for you. Having her as my Agent, is the best feeling ever!!!

Ki
Review №21

I switched over to DFI about a year ago now, and from the time I started working with Alexis its been nothing but a positive experience. I was with Esurance before, and while their rates are good, Alexis was able to get me set up with a better rate through Mercury. Moreover, the access to tremendous customer service has improved tenfold. Every question Ive had about coverage options, payment changes, binding policies, etc has been answered promptly, kindly, and thoroughly by Alexis. DFI has a tremendous team set up.

Lu
Review №22

Absolutely Satisfied!! Nancy was quick and efficient in providing me with vehicle insurance. She made everything so easy besides the fact that I saved quite a bit of $$$ by switching my car insurance to DFI. I will of course share with all my friends who are looking to insure their vehicles, homes,businesses and to my realtor friends who need E&O insurance. Im even having Jonathan help me with life insurance quotes next!

Ja
Review №23

Michael was a great help with finding an insurance policy to fit my needs, everything was done very quickly and professionally and I never once had a problem. Ive already recommended multiple people to get their insurance through DFI I wouldnt go anywhere else! Thanks again! -- Best customer service ever!

Sh
Review №24

Thank you Christy for connecting me with Michael in regards to my renters insurance. His service, knowledge, and friendliness were icing on the cake. DFI saved me a bunch of money, even compared to the company my community recommended.I was very impressed with DFI, and will be sure to send anyone I know who is looking your way.

Ol
Review №25

Nancy is so helpful! If I ever have any questions about my policy, she has the answers. She can always clear up any confusion I have and also adjust my policy to better suit my needs. I’ve been working with her for almost 3 years. The best insurance agent I’ve had!

Ca
Review №26

Amazing costumer service! Nancy helps me so much and I am so happy with all her support and dedication. Definitely recommend DFI!

Ji
Review №27

John Petersen has been a friend and my insurance agent for the past 12+ years. He is a man of integrity, passionate for those in need and supports the community by volunteering at the Chamber of Commerce. I have shopped his prices which is good business smarts, and no one can bet his service or prices. A true gentleman and a Christian Family man.

Ad
Review №28

DFI has provided all our insurance needs for several years and we have had excellent service from all the staff. John Petersen is an outstanding rep. and always assists with prompt answers and offers to help in any way to ensure we are completely clear on all topics. It is refreshing to have people that show true commitment to their work on our side.

Ma
Review №29

We have worked with John Peterson throughout his insurance career. To us he is part of the family and part of our success. He has always been honest with what the company has been able to offer. I have recommended John to my business associates, and he will continue working with our next generation.

Je
Review №30

My family and I have been going to DiGerolamo Family Insurance for years now. They are just a great company for home insurance. Where do I even start? For one their staff is top notch as they are honest, professional, and treat you so kindly. We specifically recommend Monique, she was so great to put it simply. I just truly recommend them in general.

Ch
Review №31

I have been with this company for years both as commercial and personal. They are organized, professional and care about their clients. Michael is awesome! He returns calls promptly and handles any concerns I have. Highly recommend this company.

JT
Review №32

Thankful to have the awesome team at DFI servicing my business insurance needs. Our agent John Petersen has been providing us exemplary service and product for years. Highly recommend!

Ro
Review №33

John Petersen has delivered superior service to our not-for-profit with timely and knowledgeable suggestions and information as well as an infectious positive attitude. I couldnt recommend him more.

Bo
Review №34

Amazing business! Many thanks to give here!Paul DiGerolamo has provided financial guidance for me for years and through thick and thin, he has protected my investments!I owned Micro-Tech telecom installation services and The DFI Crew provided Workers Comp and Commercial Insurance for our assets and building!Lastly, these folks provided then and now clear Auto Insurance Alternatives that protect is throroughly and today, that is beyond important!Thank You Very Much Paul! You and your family provide an amazing service!

St
Review №35

The community of faith @ First Baptist Church of San Jacinto owes a debt to John Petersen. He has been that guy who has blessed us in so many ways. His expert knowledge of our insurance needs has provided us with more ways and opportunities to share Jesus Christ with our neighbors. Thank you, John.

Jo
Review №36

Very helpful and professional! John Peterson answered all my questions and gave me a great rate! Commercial Auto and Workers compensation insurance.

Wa
Review №37

I cannot say enough about the management and staff at DFI! The prompt and professional service is un-beatable. And a special thanks to Nancy for her help in making every transaction an absolute pleasure!

Ro
Review №38

When I work with companies, the value that is most important to me is integrity. I have worked with John Peterson and DFI Insurance in two different organizations. Not only do they have integrity but also great customer service, knowledge and are truly nice people.

Er
Review №39

We have been using DFI for many years now.....our Insurance Agent Mr. John Petersen has been the best agent and one of the most professionalagents that weve ever dealt with. He/they are very helpful and have always taken care of us and have always been available whenever we have needed them.

Do
Review №40

DFI is a warm, personal company that genuinely cares about their clients! Add to this, they were able to save me money (twice) by updating my insurance policies. I highly recommend this company!

Jo
Review №41

I have been a client of DFI for several years. My agent, John Petersen, has been an amazing asset to me. He helped me navigate through the many and confusing healthcare oprions to consider. His wisdom and experience clearly directed me to the best plan for me. And he has continued to support my needs over the years. I highly recommend DFI and ESPECIALLY John Petersen.

ma
Review №42

Friendly staff. Been a member for a long time.

Th
Review №43

I have been using DFI Insurance for my Home and Auto insurance for about 10 years. I have been assigned to Michael as my insurance rep for most of those years and hands down he has been there for every call and concern I have had. By far the best customer service in any industry.

Fr
Review №44

John Petersen is the a very honest and professional person!! I have been dealing with John for 27 years and I consider him a friend !

Me
Review №45

Our company is very pleased with DFI Insurance. They are efficient, courteous, knowledgeable, and always friendly. We highly recommend them for your insurance needs.

Sh
Review №46

Thank you Kathy for always being so kind and friendly on the phone you always make my experience with DFI enjoyable!!!!!

Ch
Review №47

Lindsey is attentive, prompt, and professional. I recommend DFI Insurance to everyone.

Ti
Review №48

DFI has been very thorough and helpful for all of our business insurance needs. Their customer service and attention is A+

Sh
Review №49

Great service! They make it such a pleasure to work with their whole office!! And they saved me a LOT of money!! Thanks DFI Digerolamo Family!!

Ab
Review №50

5 stars / GREAT Service / Nice Guys.

Le
Review №51

DFI Insurance services is a family owned & operated business, and I am proof that they consistently treat you like family not a policy #, everyone is very helpful and there prices are very competitive. I have been a customer for the past 8 years!!!

Re
Review №52

Nancy at DiGerolamo Family Insurance is the best agent in Norco. Shes been nothing but helpful.

Ca
Review №53

UN BUEN LUGAR PARA CONPRAR ASEGURANSA AY ESTA MI CASA ASEGURADA BUENOS PRESIOS

Information
33 Photos
53 Comments
4.9 Rating
  • Address:2027 Hamner Ave, Norco, CA 92860, United States
  • Site:http://dfiinsurance.com/
  • Phone:+1 951-735-5335
Categories
  • Auto insurance agency
  • Insurance agency
  • Business to business service
  • Commercial agent
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Service options
  • On-site services:Yes
  • Online appointments:No
Similar organizations