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Davids Towing and Tire
16 Robinson Drive, 11606 Jefferson Ave, Newport News, VA 23606, United States
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Davids Towing and Tire

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Am
Review №1

I never write reviews on here but I was really upset after getting a state inspection here. David’s was recommended to me as a fair & honest place to get work done. That is clearly a lie! I drop my car off to get inspected. Asked if it would be quick & if I could wait because no one was there right when they opened. I was told there were a few cars ahead of me so no big deal, I left it there. They called me saying it failed within 20 min of me leaving & before I even made it home. They said it failed for back brake pads & rotors and quoted me right under $500 to fix. Complete BS! I called my dad & told them to fail me. My dad got my car and said he understood the brake pads & replaced them but NOTHING was wrong with my rotors. Even on the inspection paperwork they only notated the brake pads. My dad took it back with new brake pads and the same rotors & it passed with no problems! My parents are friends with one inspector here who is a good guy but he was not the one to inspect my car. It was a younger guy. Never ever again! We’re in the middle of pandemic with people struggling and they really TRIED to get over on me. Well y’all had the right one! You got your little $21 for both inspections and never again will I spend money there. I know I need tires soon & I was going to get a quote through here but nope...I’ll go anywhere but to a place who tries to get over on people. Yes I’m a woman but I’m not stupid when it comes to cars. My dad taught me well. Beware of this place!

Ri
Review №2

I took my 34 foot Motorhome here to get an State Inspection on it. Everything was fine except they said the windshield wiper blades needed to be replaced, which I agreed to. I was amazed when I got the bill for $124.89 for two blades plus $8.00 for installation. I told the lady that wrote the order up that I could have ordered them off of the Internet for less than half of what they charged. She said, yes, but we had them in stock.The next day I went on a trip near Waynesboro, Va., and on the way up, bugs had hit the windshield. I went to wash them off with the wipers and as soon as I turned the wipers on, the J Hook flew off of it and the wiper turned 90 degrees to the windshield. Thank God that I didnt get caught in a rainstorm with wiper blades that didnt work. This could have very easily lead to a wreck on even a fatality. I called Davids Towing when I arrived at my destination and they told me to go purchase a blade and they would reimburse me. I could not find a replacement anywhere near Waynesboro.Upon returning back home, I took the Motorhome back to them and they said they did not have another blade and would have to order them and to call them the next day as they would have them. I did call and the lady said the blades had just come in. She had her doubts on whether these were the right blades however. I took the Motorhome back over there and they informed me that they had installed the wrong wiper blades for my unit.I asked about financial compensation for my troubles as this was the third trip back there. They wrote me a check in the amount of $25.44, saying these blades were cheaper, and told me, sorry about that, referring to their mistakes.By the way, the cost of these blades on Amazon are $40.89 a PAIR, a lot less then the $92.48 I was charged. Rest assured that I will NEVER return to this place of business ever. You got me once, but you will not have the opportunity to do it again.

Am
Review №3

Davids Towing has always been there for my family over the years when in need of service. Ive had a flat tire twice now in the past few months and they have gone above and beyond to make sure I didnt have any down time without a vehicle. Most recently they came in after hours to repair my tire in the evening and even delivered my truck to my house when the tire was repaired. Thank you!

8n
Review №4

Chris and Darryl came out to my job and assisted me on a flat tire the guy was cool fast and efficient and had me back up and running in no time definitely recommend Davids to friends and family

La
Review №5

Excellent service. I found myself in a bind as Id caught a flat tire and had no Jack to change to the spare. They came out to me promptly and got me an excellent deal on four new tires. Ive found my new tire dealer

Pa
Review №6

I wanted to express my appreciation for a great job replacing my tires on my motorhome on I-64 today. Your guys were prompt and extremely courteous and certainly knew what they were doing. I’ll be making an appointment soon to have you replace the other tires and will have you do all of my repairs in the future. Thanks again!

Ky
Review №7

The shop employees were great but the ladies inside are very rude to customers and the employees

Ma
Review №8

Had a excellent experience with Davids towing for my Volvo RV Hauler, the wrecker driver/operator Dave did an excellent and Professional job, great attitude and performance. Will use them again if needed.

Ch
Review №9

Davids towing and tire has amazing service. Called to tow my durango from gloucester and they were there within 40 minutes! Very professional and kind.

Ge
Review №10

Took our RV here for an annual safety inspection. F53 chasis. Most automotive dealers dont have the facilities to handle a heavy 12 high RV. Dont do reservations; first come first served-- but did a nice job and foundxand fixed a couple of problems we didnt know about. Friendly and responsive. Were taking ot back this year.

Ja
Review №11

Great people here! Really helpful!

Cy
Review №12

They were friendly, professional, and efficient. I was able to get my state inspection done without a wait. Thanks so much! I will be back!

In
Review №13

WORST COMPANY IV EVER DEALT WITH!!!!!$962.50 FOR 1 1/2 HR FOR 18 MILES DISTANCE.DAVIDS TOWING ALSO JUST LEFT OUR DRIVE SHAFT HANGING DIDNT RECONNECT.THIS COMPANY WILL ADD HOURS OF WORK THEY DID NOT DO,PLEASE THINK TWICE ABOUT USING THIS COMPANY

Ha
Review №14

Seriously. The nicest people, friendly, knowledgeable and professional. I was there when they opened and my car was aligned before my 🌟 bucks nocha latte was cold. Ill definitely be back!

Hu
Review №15

Fastest and best service.

Je
Review №16

My man works here. They are real heroes. They go out late night 🌙 and fix tracker trailers that need tires done even on the side of the highway 🛣

Go
Review №17

Im a company truck driver. Had a recap trailer tire to start to unravel, as I was coming out from the tunnel in Newport News, VA. Davids towing and tire was notified I needed a tire. Brandon came out during the night, put the new tire on and had me ready to go quickly. He was professional, efficient and one of those people you actually enjoy talking too. Thanks Brandon and Davids Towing!

Ch
Review №18

I had 4 tires installed at Davids Tire. They ordered the tires and the tires arrived promptly. The young lady, Casey, called and notified me that my tires were there only shortly after they had arrived on the truck. Dwayne did a great job installing the tires. They are fast, efficient, and provide great customer service.

To
Review №19

David, Glenda, Paige and the front office are always eager to help you out. Rodney, Dwayne, James, Bob, and the rest of the mechanic staff are fantastic and knowledgeable. So many times they have bailed me out on mechanic and tire issues. Highly recommend.

Br
Review №20

Davids have repaired my fleet vehicles successfully for the past two years. All of which are over 10 years old and over 100,000 miles. In one case finding an elusive problem which renewed the life of the vehicle. Always there when I need him.

Mi
Review №21

Good

Ch
Review №22

Good service and a fair price, Casey and the crew are always easy to work with.

Je
Review №23

I was going to the place next to these people and I accidentally pulled into their parking lot but since it was early morning and the parking lot is the size of a football field, I figured it was fine. There was NO OTHER CARS. And I got out of my car, this lady with a VERY RUDE attitude told me I needed to move or they would tow my car. So I moved and came to talk to the store owner of tire city and he said he has literally tried to tow police officer cars for parking there while investigating an accident on the road they are on. Don’t know how he does business but the man seems like an awful person and I hope no one gives him any business

Jo
Review №24

Regardless of how these people run their business anyone who would put a Corey Stewart sign in front of their shop doesnt deserve one single dime from the hard working good people in this city.

Ll
Review №25

Needed work truck inspected to get on Ft. Eustis..fast courteous service.

Mi
Review №26

Amazing job. Tire city turned me away, for air!!!! After I just spent almost 600.00 for tires last month.!!!. Davids came out and filled my tire enough that I could drive it to his bay, and he did this in the rain. Didnt have to do it. Thanks!

fr
Review №27

Went to the shop early at 7:58 only to wait 20 minutes for them to open thinking they were grabbing coffee or a cigarette. Called the shop to find out the address for the inspection shop is at 16 Robinson Drive, literally around the corner, and I had been waiting at the wrong shop. Arrived at the correct shop only to be ridiculed for asking if I could come back at the new appointment time at 12 (arriving at 11:30), because it was not how it worked.Some fat man in a chair decided that because I was now the third person in line, after promptly arriving at 8am, that I would need to leave my vehicle there until the inspection was over at noon. I thanked the establishment, and proceeded to my second appointment I had made the day before at Auto Pros down the road because I had read the bad reviews and expected to have some resistance from Davids.Worst experience in an auto shop by far. After 4 years in the navy, and visiting countless auto shops, I have never been treated that way as a willing paying customer.DO NOT SUGGEST ANY WORK TO BE DONE BY THIS SHOP.-Franko

Vi
Review №28

Worst place ever!!! I called 2 days after I dropped it of to check the progress and got chewed out by the young girl the she acts like a premadona kept telling me there working on it but after 3 week they charged me for 6 hours but kept it for 480 hours and Padded their bill to get even with me and then when I went to pick up my truck and pay them their money the bill was improperly dated and incomplete they wouldn’t let me leave, locked the gate said if I didn’t sign their invoice I couldn’t take my truck. We paid them in full with a certified check like they asked and they refused to let us leave without signing their invoice and they locked their gate. So my son (which was only there to give me a ride) and I were held hostage until the police arrived(which we called) . After telling the police what was going on they informed them they had to realease us, since there was no reason they had to keep us! Good luck if you go there

Ti
Review №29

Dont ever go to this place the owner was very rude. They had my car for over a week and i had to miss work. When I call and ask when my car be done the owner cuss me out and told me he will not di anything on my car and pick my Motherf***ing car up and never come back. They didnt even know what was wrong with my car and keep ordering the wrong parts to my car. I recommend never go to this place. I would of gave them no star if I could.

Ke
Review №30

God forbid you ever pull into this parking lot on accident for even a minute youll have a woman come and ask you to move your car. I will never EVER consider these people for anything I need on my car. I work in customer service and I would NEVER come out and tell someone who could potentially give me business and tell them to move their car after they mistakingly make a wrong turn without ever coming to a full stop.

Ho
Review №31

Good price on tires for my RV

Sh
Review №32

Got me in and out on a reinspection a little more than 40min on a class c rv

R
Review №33

Excellent fast proffesional service and excellent tires

C
Review №34

Great staff and low prices

Ma
Review №35

Awesome Service

Th
Review №36

Treated me like Davids older brother.

br
Review №37

Very bad attitude.Waited 2 hours for a car that was ready for pick up.i also called 2hrs ahead of time and 1/2 hour before I got there and still waited 2 hours only to be stood up.i will never have anything to do with this place and will tell everybody I know to stay away!!!!!!!!!!

Ja
Review №38

It is a good place to go

Information
17 Photos
38 Comments
4 Rating
  • Address:16 Robinson Drive, 11606 Jefferson Ave, Newport News, VA 23606, United States
  • Site:http://facebook.com/davidstowingandtire/
  • Phone:+1 757-595-7290
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car inspection station
  • Moving supply store
  • Truck rental agency
  • Truck repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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