We were just looking for an Allstate office close by in Newport News since our original Allstate rep, Katy Jones, office up and left without a word, having seen them about 1 month ago.
It’s been a great experience! Great rates and great customer service!
Caitlin was amazing her and her team took the time to help me understand what I needed to protect my vehicle, my home, and my family! I’m thankful I took the time to stop by and they took their time to teach me what I was getting! I saved so much money by switching to them.
THE CUSTOMER SERVICE I RECEIVED FROM THIS OFFICE WAS NOTHING SHORT OF OUTSTANDING AND THE FACT THAT I WAS ABLE TO HAVE THE ISSUE COMPLETELY RESOLVED ON A WEEKEND, YOU CANT ASK FOR ANYTHING MORE.
Have been absolutely more than satisfied since being their customer for just a little over a year.
I dont know how these agency works. Insurance $$ goes up progressively after being with them for years. Never had a claim on anything. Just by magic their prices go up for no reason. I gotta switch the company.
The best insurance products in the industry.