I have to say that my agent Kristal was amazing she gave me an amazing quote and got me on the road fully covered along with renters coverage for my home all at a very great price thank you. Highly recommended 👌

I really don’t know why I even pay for AAA. My wife broke down in the middle of the main road, was unfortunately impeding traffic. Waiting with a police officer for over an hour without so much as a phone call or any kind of ETA. This AAA company is discourteous and rude on the phone as well. Will def be looking into other roadside assistance.

Always get my international drivers license here. Staff is always friendly and delightful.

Staff are so helpful. Brochures and information are always available. Savings on travel through AAA are so worth it.

Excellent and thorough service.

Cheryl is the best travel agent there. She arranged a trip to Instanbul Turkey for me. It was the best trip I have ever taken. Every detail was taken care of and all documents neatly packaged.Cheryl, just didnt book a trip for me rather an eye opening adventure to cultures, people and history. From my departure out of Newport News to landing in Instanbul was flawless. The return trip was just as great. Cheryl is the guru of travel!

Really wonderful service with great deals, in and out in 30 min with a whole account set up

I am writing to give well deserved feedback from our experience with Angel Washington at AAA Travel on J Clyde in Newport news. First, if you have the opportunity to work with Angel, you will not be disappointed. Her professionalism and attention to her customer’s needs, specifically her elite level of customer service and ability to deliver our requests set her apart from any travel agent we have used. Angel recently planned our honeymoon to the Dominican. Going into the planning, we had a list of things we wanted included in our experience. We looked at several different packages, but Angel was relentless until we found the perfect one. Our honeymoon was amazing and we owe it all to Angel! Thank you so much Angel for all your time and hard work. From start to finish, Angel Washington is a joy to work with who dedicates herself to her clients to ensure their travel needs are met. She is a true travel angel!

Our experience with Angel is always top notch!!! Love her.

Excellent customer service!

Helpful in transferring membership from another territory and securing new insurance bundled package. Very responsive and great communication.

As a new resident to the area I headed directly to my local AAA office to get local info as was greeted warmly. Keep up the good work AAA

AAA is great! Wonderful travelers advise and travel agent service. Their maps and guidebooks are great too. They will map your trip to avoid roadwork and see all the best sights.

Very helpful, quick, and efficient.

Great customer serviceGreat pricesGreat optionsGreat DiscountsOverall a good company

We have used this offoce mant times since becoming members 30+ years ago. Always friendly and knowledgeable. International drivers license!!!!

Quick service and the techs even offer free advice.

Very polite; info that comes from personal experience.

Miss Wagners one of the friendliest people youll ever meet she was courteous and a big help thank you

Hard to get a hold of and they double charged me

Passport photo quickly and professionally done and volunteered to get me the proper government forms to renew passport. Really nice lady helping

Good service. No wait.

I had to cancel a trip, because of Drs. Appointment. I put 800.+ down and they only gave me 367.00 down.

Great service. Very helpful petsonnel

Quick response helpful employees great experience.

They have been so helpful every time I come in

The owner was not there to cook so my flounder was not done could not get crab meat in butter like the owner fixed for us.

I got very good service.

Went there to plan vacation. Angel was awesome.

Inflated tire so we could drive to get the leak repaired.whole process took about half an hour.

Thank You, you always help me. I depend on your help. Especially when traveling to places Im not familiar with.

Very nice personnel

Melissa is the best for travel!!

Wonderful staff and great services

Very friendly peole.

Friendly professional staff

Nice AAA Service Center

Get your maps and more here

Very helpful!

Very friendly.

Love it