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Goodrich & Watson Insurers, Inc.
11837 Rock Landing Dr STE 102, Newport News, VA 23606, United States
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Goodrich & Watson Insurers, Inc.

Comments
La
Review №1

Conner is so beautiful and so amazing at his job. He helped me find the best policy that fit both my financial and coverage needs. Definitely recommend him.

Ma
Review №2

Very helpful with checking and updating me for better rates. Super quick reply to a question over my coverage.

Ed
Review №3

Ryan did an excellent job researching various policies for our cars and home. With the same quality as our previous insurer, we save about $120/month. Ryan was also timely and efficient with great follow through! I highly recommend Goodrich & Watson.

Ol
Review №4

My go to insurance company. Where others have no provided the service I needed they have been exceptional.

Ta
Review №5

Ron Lowder has taken care to all our personal and commercial policies. I can sleep at night knowing that a person of integrity has not only shopped rates to get us the best prices, but more importantly taken great care to ensure that all our businesses and assets are protected. I would recommend him to anyone and everyone for their personal and commercial insurance needs. Also, Verna Cremeans took great care of us when we needed new term life insurance. It’s nice to have all our policies under one roof.

Br
Review №6

These guys are great. Jennifer takes care of all my insurance needs and they get things done ASAP for my business.

An
Review №7

Kelly was awesome to work with and helped me get the best rate. She was friendly and always followed up, and it was very easy to electronically sign the papers too! I also like how they are able to shop around to many difference insurance agencies and get the best rate. Definitely a top notch independent insurance company with great people!

Sa
Review №8

Hello,I recently had an opportunity to work with Kelly Easterling of Goodrich & Watson Insurers, Inc., and Kelly demonstrated that shes a knowledge-rich and a truly professional agent. One of Kellys many excellent attributes is her ability to provide a quick response and laser focus on my needs. In fact, working with Kelly is why I ended up having my houses, auto, and boat policy placed with her recommended insurance firm.I highly recommend Kelly to anyone looking to work with an excellent agent from Goodrich & Watson Insurers, as they would surely be a go-to firm when I need additional insurance coverage for my properties.Sang Tran

Do
Review №9

My husband and I moved from a different state recently and the easiest part of the process was giving Kelly Easterling a call. She found us great home insurance coverage for a great price. She is delightful to speak with and goes above and beyond to make her clients happy. I would recommend her to everyone.

Je
Review №10

Kelly Easterling is my go to for all things insurance including auto, homeowners and insurance for my rental property. She is extremely knowledgeable and makes the process of finding and selecting an insurance provider fast, convenient and essentially painless. I’ve worked with her many times and plan to again in the near future to secure an additional umbrella policy. I highly recommend Goodrich & Watson for your insurance needs and be sure to ask for Kelly. She is excellent!

Le
Review №11

Ive been doing business with this company for 8 years and have had outstanding service with reasonable costs for business insurance.The staff responds quickly to any questions or needs I may have.I highly recommend Goodrich & Watson for your business needs.

Pa
Review №12

So happy with Kelly Easterlings work with us on house insurance and, most recently, auto insurance. She got us a gr8 deal after we traded in our 2 cars for 1 new (and safer) Subaru Forester. She is always courteous & gets back to us quickly when we email or leave messages. Highly recommended!

St
Review №13

Dan Goodrich and his team are awesome! Ive been a client for several years and everyone in his office provide outstanding services - they are knowledgeable and very responsive! At their own initiative they search for and offer better value insurance options as they become available. Ive dealt with many insurance agencies in many cities; Goodrich & Watson are by far the best!!!!

Ma
Review №14

Kelly has made my experience with Goodrich and Watson amazing. She always has my best interest in mind and gives my insurance needs more attention than I ever do. If I ever need interaction with a policy or need to make adjustments she is always just a phone call or email away with a very rapid response time.On a recent flood renewal she did all the leg work for me to find a better policy and without even having to make a call to ask her. She reached out to me, informed me it was getting close to renewal and informed me she already looked around and found a better policy.

Ir
Review №15

I have a commercial insurance with Goodrich and Watson for 2 years now. Highly recommend them. Fast, professional always available to answer any questions. Jennifer Munson always goes out of her way to assist us with anything we need. Great company

Br
Review №16

I love the way they do business. They are both personal and professional at the same time. My agents name is Rayon and he’s always just a phone call away to help me with anything. He’s also reached out to me to help me save on my policies as well...I’ve been with Goodrich Ana Watson since 1992...and I don’t foresee making any changes in the near future.

Ja
Review №17

Goodrich and Watson has always been speedy, efficient, and pleasant to work with. Kelly Easterling got me quoted and signed up with a QUICK turnaround, answered all my questions knowledgeably, and was so positive and communicative! I would definitely recommend her to anyone!! Will be using Goodrich and Watson for all my insurance needs!

An
Review №18

Goodrich and Watson Insurers are so helpful and easy to work with. Whenever we need something the response is quick, efficient, and reliable. Specifically, I most frequently deal with Jennifer Munson and she has always been extremely helpful and prompt. Great company and agents!

Ji
Review №19

I shopped my business insurance with Goodrich & Watson after receiving an ad at one of my locations. The ad promised a big drop in my costs. After 6 years with my previous insurance provider, and yearly increases in costs without any claims on my end, I decided to give them a try.Ron Lowder was exceptional! It was obvious from the beginning that he was very experienced, knowledgeable and knew how to please a potential client. He listened to my needs and delivered quotes that actually lowered my insurance costs dramatically! He made the transition from insurance carriers seamless.Changing insurance vendors may seem daunting and does take some time and effort, I can tell you that you owe it to yourself (and your profitability) to look into this firm. Ron made the process straight and easy.

Sh
Review №20

Ron did an excellent job searching for the best auto and home insurance for me. He was responsive and efficient. The best part is that he saved me over $100/month. Thanks Ron and Goodrich & Watson!

Jo
Review №21

Ron was great to work with, discussed my previous policies as well as the ones I was adding. Only sold me what I needed Car and rental property insurance while I kept my home insurance with someone else at his suggestion as it was a great policy. I plan on using him for all my future policies.

Fo
Review №22

Ron was great. Between covid and my weird work schedule we kept missing each other but we were able to make the insurance documents happen and extremely quick. Starting a new Wine Bar in Hampton has been a hassle from the beginning but I will say Ron made this task a breeze and was very knowledgeable and helped me pick the right coverage at the right price. He and was very transparent throughout the process and explained any questions or concerns I had. I can’t recommend him and his services enough. 10 out of 10 all day everyday.

As
Review №23

We’ve been with Goodrich & Watson for almost 10 years now. They help us insure our home, cars and business. Great customer service and personal attention when you need it!

Ch
Review №24

I am very satisfied with the service and price from Goodrich & Watson. Ryan was extremely helpful and informative in my search for better coverage at a lower price. I would highly recommend both Ryan and Goodrich & Watson.

Da
Review №25

I have both commercial and personal policys with GWI. I have loved the whole process of transferring my policy from a previous provider also getting a speedy start to my new policy. Ron Lowder has been an essential part of the experience and would refer him to my friends and family.

Ch
Review №26

Kelly has provided excellent customer service for our car insurance and has helped us get the best rates possible!

Je
Review №27

My experience with goodrich and watson was amazing. Verna was very helpful and prompt. i would recommend them to everyone

Al
Review №28

About 7 months ago, I made a decision to change insurance companies for my homeowners, auto, and other related insurance needs. I spoke with and obtained quotes from several of the major insurance companies, as well as Goodrich & Watson Insurers. I selected Goodrich & Watson who arranged for all my insurance needs, with one insurer, for less money and better coverage than I previously had. I remain happy with my choice and have enjoyed working with Ron, my agent at Goodrich & Watson.

Re
Review №29

We love Goodrich & Watson. We already had our business insurance with them and we switched our personal insurance to them. Verna saved us about 1300 for 2020.

Lo
Review №30

Definitely my go to place for all my insurance needs. I always recommend them to my clients. I love that they are a local company benefiting local families. I dont know how many times Ive emailed them with questions -they are always happy to help.

Ra
Review №31

I’ve worked with G & W For a number of years (specifically Kelly E) and she has been awesome She responsive and and Helps all my personal insurance needs. I would not use another company, they are truly professional.

Jo
Review №32

Great serrvice. They helped us when other agencies could not!

Ka
Review №33

We have been working with Goodrich & Watson for over 10 years. They handle our entire home service brand (4+ business entities). Verna is extremely professional, personable and consistently delivers a five-star experience. She is incredibly fast, and always makes us feel like a priority. I have come to her with both small and large issues and she has guided me through every single step of the way. Our business relationship is invaluable and my trust, respect, and business remain with Verna! I can not recommend this company more! Thank you thank you thank you Verna!

de
Review №34

I have been in the contracting business for 9yrs and I have always been happy with my insurance provider. Goodrich and Watson won me over not because my previous company failed me, but because they were overall better. The process was seamless. They explained everything in great detail and everyone on their staff was top notch! Dan and his team are the absolute best in this industry and I would recommend them to anyone needing insurance for their business.

St
Review №35

Ron was always very professional, prompt and courteous through our many interactions while working hard to meet my needs. I highly recommend his services.

ke
Review №36

G&W gave quality customer service and care. They are very quick to respond to all our questions and inquiries. Their rates cannot be beat!

Wi
Review №37

The entire process of changing our car and homeowners insurance was user friendly and not stressful in the least.

Be
Review №38

Great service to date as our last agency for our business insurance was horrible. Eventually moved most of our policies here. Thanks to everyone at Goodrich & Watson!

Ke
Review №39

Agent did all the legwork to find me good coverage at a good price. He beat some of the quotes that I had already gotten.

An
Review №40

I have been working with Goodrich & Watson for quite some time and i have always been beyond satisfied with them. I will continue to use them for years to come. I especially love my agent Kelly Easterling she is super helpful and very quick to help with anything i need. Its always a pleasure talking to her and also helps knowing when you have to reach out it will be taken care of to the best of their ability because they want to make sure your happy and believe me i am very happy and pleased. So thank you Goodrich & Watson and as always thank you Kelly :-)

Jo
Review №41

Excellent Team! What i like about them the most is all i need to do is pick up the phone and i have an answer, No Run Around. Thank You Stuart and Maria!

Je
Review №42

I have been dealing with Goodrich & Watson for numerous years. All of the staff have been a pleasure to work with including Verna and the most recent Kelly. Annually, they take the time to review my current policies and compare them for better deals and coverage. I have been approached several times by other companies, but have no plans for anyone else than Goodrich & Watson manage my Insurance Policies.

Jo
Review №43

If you are shopping for insurance, Goodrich and Watson is your easy button. Julie Camp provided the BEST customer service I have ever had. She “shopped “ many insurance companies to not only get me the best rates on my home and rental house but was also able to get my daughter her own car insurance and renters insurance. Julie promptly returned my phone calls and emails and took her time answering all of my questions. My wife, daughter, and I now have the exact coverage we want for way less than we would be paying at our previous insurance companies!-Joseph Codispoti

La
Review №44

Goodrich & Watson Insurers have a proven track record of excellence in service to our company, National Turf Inc. They provide prompt, accurate, honest and knowledgeable services that are superior to their competitors. The entire staff is extremely professional and helpful. Annual renewals are always provided well in advance of the renewal date and they always shop for the best services at the best prices for our business. They are always there when we need them for certificates of renewal, Bid Bonds, Performance Bonds, insurance coverage questions, billing questions and so much more. Goodrich & Watson is the only company I can endorse 100% and they are integral to our business. Thank you for your many years of loyal and outstanding service.

Ri
Review №45

Dan Goodrich has been in the insurance business for decades and knows it well. Unlike many in the Hampton Roads area, he was born and raised here so he knows the unique characteristics of this market with respect to business trends regarding insurance. As an independent agency, not beholden to 1 insurance carrier, they are always developing relationships with new firms.Goodrich and Watson has been my insurance agent for over 10 years and is always working to lower my costs. They have reduced my auto and homeowner insurance costs by shopping the market, combining coverage etc.Goodrich and Watson also provides excellent customer service. Over the years, I have been in a jam more than once trying to provide proof of auto insurance to enter a military base or rent a car. They have always quickly faxed or emailed in the proofof insurance right into the base security office or my personal fax and email.

H2
Review №46

Kelly and the team are great!! I have been with them for years. Kelly just saved me a ton of money on my house and car policies. Go with a local company and you will alway have a live person to help when an unexpected problem arises. And even with this bad store and wide spread damage!!!! Did your insurance agent help you same day on one easy email? If you want a step back in time and have a really person having your back.....then call kelly

Ri
Review №47

Ron Lowder is our representative at Goodrich & Watson. He made the switch from our other providers easy and quick, and saved us some money on the transfer. Highly recommend!

An
Review №48

Nice people and good customer service 👍 Jennifer is top notch agent 🙂

Te
Review №49

Both Ron Lowder and Jennifer Munson respond within 24 hours any questions or requests I make concerning my roofing business. It is very comforting to know there are people working in the insurance business who are genuinely concerned with their clients needs. Bravo!

Be
Review №50

Very professional and easy to switch insurance companies. Ron got us a much better policy at a better price!

Ru
Review №51

Goodrich & Watson is simply one of the best insurers around. theyve been our agent for well over 15 years and have always provided excellent service and advice. I trust all of our insurance needs to their capable hands. They are reliable, stable and totally professional whether its giving advice, cutting costs or looking for the best alternatives available no matter what the need.

Ke
Review №52

Amazing customer service. Always available to answer questions and very responsive.

Ro
Review №53

Very straightforward and thorough process.And everything was set up and billed just the way they said it was going to be.

La
Review №54

I’ve been working with this company for a few years now and it’s been a pleasure. They are attentive and helpful. Matt and Ryan made the experience so easy! It’s obvious that they care about their clients. Highly recommend!

Ko
Review №55

Matt did a wonderful job helping me add a teenage driver to my policy. He was very easy to work with and answered all of my questions. He offered me several options to get the most affordable rate.

Sh
Review №56

After 25 years of loyalty to Nationwide, I moved my entire insurance relationship to Goodrich & Watson Insurers last month. Change is not easy for me, but the level of service I received, the higher levels of coverage I now have and the annual savings of over $1000, cleared any doubt from my mind. Thank you Matt, for making the transition so easy. Its been a pleasure getting to know you and your team!

Pa
Review №57

I have worked with this group for years now and have always had a wonderful experience. Ex - I called with a change in my policy at 4:30 pm on a Friday and Ryan had my new temporary card e-mailed to me by 5pm! Professional, friendly, and effective. What more can you ask for??

Yv
Review №58

1st Choice Plumbing has had Goodrich & Watson Insurers as their insurance company for at least 10 years and have had nothing but great service. Anytime I have any questions or need to have something taken care of they are extremely efficient and I always rest assured that it will handled promptly. The staff is very friendly and knowledgeable and always willing to help at a moments notice. I have nothing but good things to say about this insurance company and highly recommend them to anyone looking for a new company.

Ji
Review №59

We have been in Business over 35 years and by far Pam at Goodrich & Watson Insurers is the BEST person we have ever worked with. Best customer service and friendly service by far. Dealing with insurance companies, Pam will give you the best service at the best price. If you are not dealing with Pam at Goodrich & Watson, you are paying more and dealing with the wrong insurance company.

Th
Review №60

Ive been with this company since I started my business in 2006. They are great for small or large businesses. They have advised me and taken great care of me along my journey. Dan and the agents are very knowledgeable and friendly. This insurance company has reduced cost for all my insurance needs. I applaud them for finding me the rates and the coverage thats right and specific for my company needs. I especially love the ONE STOP SHOP coverages. Everything I need they provide. All my insurance coverages from WC, GL, Auto, Umbrella. One phone call does it all!!!! Thank you guys for assisting me in growing my business.

El
Review №61

We were referred to contact Pam Watson regarding some policy renewals we had coming up. Both Pam and Matt were extremely helpful by explaining everything and sending us the quotes quickly for us to make our decision. The whole process went seamlessly and took only a couple of days! We had spoken to a few other agents prior to this and did not get the same feeling as when we spoke with the Goodrich and Watson staff. We highly recommend them to anyone!- The Oakley Family

La
Review №62

I have all my insurance with Goodrich & Watson. When I say all, I mean, all personal and business insurance policies.When it comes to my personal lines, Matt Andrews, is the agent I trust. He answers all my questions when I call. He is extremely helpful and most of all is kind and understanding. He is the best.Verna is my go to on my business insurance. She is always looking out for my best interest. I appreciate all she has done for me.Lets face it, Goodrich and Watson agents cant be beat. They look out for the best rates and coverage for all their clients.

Va
Review №63

Doubled my coverage yet saved me over $1000 a year! Verna, thanks for spending so much time and effort in searching for the best rates for us!

pa
Review №64

Ron Lowden has provided excellence service. He was able to find car insurance at a great price even with a few blemishes on my record.

Ge
Review №65

I am an attorney with a practice in probate and estate administration. Verna (Cremeans) has been a great help with my clients who need to have a surety bond in order to be appointed as executor. Shes responsive, patient, and unfailingly cheerful in her efforts, which is a relief for clients because probate can be a pretty overwhelming process.

Ch
Review №66

If you need an extra hand finding the lowest rates for your insurance needs, Goodrich & Watson are the best! Their customer service is better than excellent. They are courteous, efficient, and very helpful. Kristin and Matt have been absolutely amazing in advising us and finding us the lowest possible price on insurance for our family.

DI
Review №67

Pam has walked us through our business insurance needs in a most professional and affordable manner. We are off and running after only a month landing lucrative accounts largely due to the fact that we are fully insured and thereby a step or two ahead of the competition. Many thanks!

Tr
Review №68

Verna does great customer service.

MA
Review №69

From A-Z. Goodrich and Watson has you covered. I’ve been with a 1/2 dozen different insurance agencies and no one has better service than G&W. Also Ron Lowder is the beat agent I’ve ever had . I highly recommend!!!!!

Bo
Review №70

Our agent was amazing and was able to reduce our car, homeowners, and flood insurance policies amounts drastically. The flood insurance alone was reduced $1400 per year. We HIGHLY recommend this agency.

Je
Review №71

Kelly Easterling was amazing she saved us so much money and did it quickly without a lot of hassle! I recently referred my sister to her and once again she did a wonderful job.

Jo
Review №72

Good people and value.

LA
Review №73

I am affiliated with a local non-profit. Pam Watson donated her time and expertise in helping us obtain and understand a quote. Her kindness and experience are beyond compare!

Au
Review №74

I had a bad experience with another insurance company. When I reached out to Goodrich and Watson Insurers, Inc., they did everything in a timely manner to get me what I needed. The growth of our small business was essential to us having the right insurance coverage. With that, I was able to secure two bids by the end of that week. I am thanking Verna Cremeans and Jennifer Munson. I am impressed with their service. Thank you.

Ci
Review №75

Absolutely one of the best. Always helpful in time of need. When you call they take care of your needs promptly. Would highly recommend them.

Je
Review №76

The Goodrich & Watson Insurance staff are wonderful to work with and always available to help when needed. I highly recommend them to everyone I know because I can rest assured knowing they are in good hands! Thank you, Goodrich & Watson Insurance, for everything!-Dan & Jessica

St
Review №77

I worked with Pam and she was wonderful. She was able to walk me through everything and she got our business exactly what we needed fast!! I would highly recommend them to any small business for their insurance needs!

Li
Review №78

Since I first reached out to her she has been very helpful and very professional. I appreciate getting the knowledge I needed before I used Goodrich & Watson and so far everything has worked the way I was told.

Je
Review №79

Kelly Easterling was able to help me get an affordable policy for my late fathers vacant condo. She took a lot of time to explain everything and even assisted me with getting a refund when I no longer needed the coverage, highly recommend!

Wa
Review №80

Great people to deal with, very responsive to Clients needs.

St
Review №81

Matt & Ryan were both great! Knowledgeable and professional and saved me $1,000 on my annual policies. Im delighted to be working with Goodrich & Watson!!- steven b

Ji
Review №82

You all have been so great with helping me get great deals on my car insurance! Kelly is always very friendly to talk to and super quick with sending quotes, paperwork, etc. to me!

Da
Review №83

I have nothing but POSITIVE things to say about the Goodrich & Watson insurance team. Ive been a customer for several years now and they have always met and exceeded my expectations. As a full time firefighter running a part time landscaping business, I dont have the time to worry about my insurance needs. Whenever I have a request, immediate action is taken. I would recommend GW to everyone looking to partner with an insurance company that treats you more than another policy holder but as a friend.

Za
Review №84

Ryan Palmer was a very professional, courteous person that takes pride in his work in meeting his customer needs. Thank you for your exceptional customer service Ryan.

St
Review №85

After 5 years with Travelers, I realized my homeowners insurance rate had gone up an inordinate amount (20% in one year alone), despite having never made a claim and having excellent credit. I had a really hard time finding an agency to give me a homeowners insurance quote because of my homes location. I was referred to Goodrich & Watson, and they were wonderful. Great customer service (especially Kelly), friendly people, and they saved me an amazing amount of money. Id highly recommend this agency, and I trust them to look after my best interests.

Ch
Review №86

This is pretty much the worst insurance company Ive ever known. I would avoid this place at all costs. This place nothing but a rip off and should be reported to the Better Business Bureau and eventually shut down. This company does not even deserve one star.

Ed
Review №87

Ive used Goodrich & Watson Insurance for over 10 years. They have always done a great job matching the policies up to my business needs. Pam & Verna have always been very responsive. They are definitely the go to insurance company in the area.

Sw
Review №88

Customer service is the best! Pam is the best insurance agent Ive ever worked with! Highly recommend!

Je
Review №89

John worked hard to get us exactly the insurance products we needed, and it was not an easy assignment because we live on the water! He was competent and professional and courteous and fast.

RV
Review №90

Superb service, and I have personally worked with Kelly and she’s the very best!! Highly Recommend!!!

Pe
Review №91

Im very impressed with their prices and service. I had issues with cancelling my old home insurance and they helped with everything I needed. Kim Easterling spelled everything out and assisted in getting the snags worked out. Highly recommend this company.

Sc
Review №92

When I think insurance, I think Goodrich and Watson Insurers. From life insurance to home and auto insurance, I dont have a need to look any further than Goodrich and Watson Insurers. They handle it all. I have done business with them for over ten years and have always received exceptional service from their staff.The thing that impresses me the most about them is they shop my insurance for me and call me with the best rate.

Ar
Review №93

I found this agency online and they were the first one I called out of the list. GLAD I DID!!! Verna especially has been a GREAT help! She actually cares :) Great agency to deal with.

Ce
Review №94

Absolutely wonderful company who took care of my insurance requirements with courtesy and professionalism!

Re
Review №95

I rate Goodrich & Watson 5 Stars for their professionalism and small business insurance services. For others looking for qualty insurance that meets your needs call Goodrich & Watson and ask for Pam!

Sh
Review №96

I have been doing business with them for 20 years. Excellent customer service. They just saved me $1,076.00 on my homeowners insurance.

De
Review №97

After many years with Geico and Farmers Insurance, we transferred all of our auto, rental real estate, home, and liability policies to Goodrich and Watson Insurers for service. Their attention to customer service exceeds *****/5 Star. Their research efforts to find us the best quality of insurance at the most reasonable price saved us many $. The Team @ Goodrich Watson is ALWAYS professional, courteous, knowledgeable and quick to respond. It has been a pleasure to do business with Goodrich and WatsonDenise King-HolzsagerDavid J. Holzsager, M.D.

Me
Review №98

We have used Goodrich and Watson for over 20 years for both our Personal and Business. Pam Watson has always gone above and beyond to handle all of our needs. I would highly recommend them for your insurance needs.

Sh
Review №99

Pam is always helpful and informative. Awesome customer service!

DO
Review №100

Ron is very friendly and kindly.

Information
13 Photos
100 Comments
4.9 Rating
  • Address:11837 Rock Landing Dr STE 102, Newport News, VA 23606, United States
  • Site:http://goodrichwatson.com/
  • Phone:+1 757-591-2032
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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