user
SANAIR Indoor Air Quality
200 Main St, Newport News, VA 23601, United States
Appearance
SANAIR Indoor Air Quality

Comments
Me
Review №1

Paul and Kendall were professional and on time. They did a wonderful job of cleaning my ducts and vents as well as communicating to me what they were doing. I didn’t have to ask them to wear face mask, they showed up to the door with them on, which was a great relief to me. Also kudos to Zachary who gave me the estimate and went a step further to determine why my ducts were sweating under the home. I’m very happy with the service and professionalism. From the first call with Debbie who was also very professional and provided great follow up. I will definitely use their services again.

Ni
Review №2

Applied discounts available, performed cleaning on the scheduled date. The technicians were courteous, professional and explained each part of the process. Overall a positive experience

Gl
Review №3

Very courteous and efficient technicians. They did a great job and were careful when coming through our house and covering their shoes. I will definitely use them again for other services that they offer.

Sp
Review №4

Excellent team. They worked very well together and were very methodical with their process with little interruption to our business activity (Atlantic Yacht Basin). Their tools and equipment to do the job were high quality. You could tell they were properly trained and the job was completed with cleanliness. Desks and floor were cleaned. No complaints here and well use Sanair again.

to
Review №5

The technicians were extremely professional and clean throughout the process. They explained what they would be doing at each step of the process. I will definitely use SANAIR again in the future if the need arises. Great business to deal with.

Je
Review №6

We use this company from time to time at the community where I work in Hampton, VA. They are always on time, always communicative about what is going on and what to expect the day they are scheduled, and they are always very pleasant to work with as well. Last Friday, we needed them on the fly. Typically, they are pretty busy and you have to know that you may have to schedule out a week or so, just the nature of their business, totally understandable.In this case, we had a big need for a certain situation and they were able to schedule us for next day (which was Friday). The story is a long one, I will spare you but I want it to be known that this company rocks! Though they got behind that day and let us know about it, they wanted to try to reschedule. I normally would have easily said yes. I understand that things happen, its life! Things come up that sometimes you cannot predict or expect. However, in this case, we really really needed them that day. They heard the angst in my voice, told me theyd call me back, would make no promises, but wanted to see what they could make happen if anything. After about ten minutes, they called back and said they could make it happen. That call saved the day and Tina made all of that happen. Thank you, Tina!We got one more call from Tina letting us know what was happening and a better ETA and that San Air team (Zach and Ricky) showed up just before 5PM for us AND for our resident. Today, I learned from our resident that they were there until almost 8PM to get the job done. She was so happy with their work and so thankful they showed up and stayed! And, all on a Friday night! She has reported that the situation (which they were there to improve) is much better and moving in the right direction still. We cannot thank San Air ENOUGH!THIS is what its all about. Obviously they do not work past 5PM, that is not their norm. But, they made that happen and their willingness to go above and beyond for a customer is AMAZING. You dont always find that these days. Typically when we use them and they arrive during the business day, they are prompt and on time. They explain their findings after doing the job and they are very pleasant to work with. You can expect the same thing as a customer too. We will continue using them and we are so thankful for their giant efforts last week! Big thanks!

Jo
Review №7

From appointment setting through services performed it Outstanding!

Em
Review №8

MY HUSBAND DROPPED HIS PHONE IN THE AIR VENT AND THEY GOT IT OUT LIKE NOTHING! 10/10 WOULD RECOMMEND YALL

Ta
Review №9

The employees at Sanair are friendly and efficient. They arrived at the scheduled time, and were respectful and professional as they completed their work. I am definitely getting better heat output from my system now. I would recommend Sanair to anyone without hesitation.

Ry
Review №10

My wife Hired these guys to do a duct cleaning, and they seemed like good trustworthy guys . I told them how to lock up and went on to work .I came back home and everything seemed fine until I saw my fridge was slightly open . I look at the camera I have in the kitchen because my front door is in the kitchen and 2 of the technicians both went into my fridge looking at our things and proceeded to take Gatorade’s . Highly unprofessional I do not recommend

Ki
Review №11

The young lady named Victory doing Curbside To- go was absolutely awesome, she was very knowledgeable about the menu and a very cheerful attitude.

Ma
Review №12

Needed to have ducts and vents cleaned in 2 rental properties and rembered I had used Sanair in the past at my own house. They did a great job then and very good job now. One of tenants gave them a 5star rating, she was very pleased.

Do
Review №13

Technicians were professional and courteous. Went over and above the call of duty.

Ju
Review №14

We were very happy with the service. We had some air ducts that needed cleaning and others that needed to be replaced. The workers were diligent and cleaned up after themselves. A technician from another company had other work to do in the same area. He complimented us on the high quality of the work done by the SANAIR techs. Now theres something you dont hear very often!

Jo
Review №15

Very pleased with the servicePersonal was professional and courteous

Li
Review №16

Great job done. Crew was very professional.

Mi
Review №17

The SANAIR techs did a thorough, professional job. They were very careful moving furniture or small items, showing respect by asking first before moving anything.Upon completion of the cleaning, they did a walk around checking each room before leaving.Take care of these guys - they were awesome!

Ba
Review №18

My return vent and 13 supply lines were cleaned to perfection. The technicians Paul and Lionel were so professional and kind I felt so safe. They cleaned my vents. The house is clean and I can breathe better. Thank you so much. I recommend this company to all my friends and family. I have before and after photos. WOW great work

Ke
Review №19

I booked an appointment with this company because of their NADCA rating. They was late to show even after I called to check on my appointment time. The gentleman left the dryer duct cleaning off the estimate, which I really wanted/needed. They told me they would do it for no additional charge. I feel that is what real customer service is all about. If provide a service and mess up, do what even is reasonable to make it right, and you will have a customer for life. I will use them again!

Me
Review №20

Ive already added them to my calendar NEXT YEAR for same service. The gentlemen were neatly uniformed, clean and politely introduced themselves upon their early arrival. They asked to see laundry/dryer area and exhaust and began the work promptly.A+ A+ A+Thank you, guys, for a great job and cleaning up after yourselves!

Sh
Review №21

The technicians that came to clean my dryer vent were professionals and I believe that they did a good job. I needed a receipt to provide to our management company and the staff did their best to supply me with a receipt that could be forwarded on.

In
Review №22

I was really satisfied with the work that was done on my dryer vent. Both Technicians were professional and kind. The receptionist was pleasant. I felt confident in the work that was done at my home. I would recommend to a family and/or friend.

Ka
Review №23

Very professional uniformed gentlemen and they did a speedy and fantastic job. So respectful of our time and home. We are very thankful for their services.

jo
Review №24

Excellent service and care

Tr
Review №25

Excellent service from the initial phone call to the lovely gentlemen who came to clean my ducts (Terel and Paul). Wonderful people who really care. Thank you so much!

Da
Review №26

I received great customer service from the two gentleman that serviced the ducts today. I requested pictures of the vents and they emailed them to me as soon as they were finished. My client is elated now. Great job!

Ch
Review №27

Outstanding service and result! We could not be any more pleased. SANAIR professionals worked all day to complete a thorough cleaning of our two-zone home HVAC system and we are already feeling the better quality air in our home. This was the first professional cleaning of our homes air ducts in the 20 years weve been in the home. We have had some sinus and lung allergy issues develop over the past year, but after 48 hours of having our ducts professionally cleaned by SANAIR and the allergy issues have been greatly reduced. We were so very pleased with the two professionals who came and performed such an outstanding job. If youve never had your homes HVAC duct work professionally cleaned or its been a while since you have, we highly recommend SANAIR to do the work. They were just fantastic. Thank you for helping us alleviate a lingering health issue that we had believed was attributed to air quality in our home.

Wi
Review №28

They did a thorough assessment and answered all my questions on the first visit. Always respectful, reasonable and conscientious. I am fully satisfied with the work. Thank you.

F
Review №29

Definitely awesome service and the technician very professional and expert with troubleshooting the issues within my ducts! Kudos and special thanks to the technicians!

To
Review №30

SANAIR did an awesome job cleaning my dryer vent. The exterior vent was not accessible but the guys took it in stride and found a way to complete the job via the attic on a super hot day...going forward I will only use SANAIR

Jo
Review №31

Quick friendly service at a reasonable price. Would definitely recommend!

Ma
Review №32

Not trustworthy at all

Dw
Review №33

This is the second time we have used SANAIR to clean our dryer vent. They are through and professional with their service. We will be calling upon them in the future. Job Well done!

Pl
Review №34

SanAir did a great job! The HVAC unit looks brand new. The quality of work was above expectation and fast. I would definitely recommend them to other businesses who may experience this same situation we did.

Al
Review №35

Very professional crew.

Wi
Review №36

The tech was on time and friendly. He was very professional and explained what he was doing.

Da
Review №37

Lionel and Terrell were fantastic! Prompt, professional, polite and extremely thorough. Were very happy with the results and will continue to bring our business to SanAir.

Jo
Review №38

Kindall and hunter was very professional and friendly they did an awesome job of cleaning the ducts before and after view was amazing 😉 and they cleaned up very well after themselves.I would recommend these guys too everyone, I’m very happy with they’re work.

An
Review №39

Wonderful

Ar
Review №40

Always professional. the real deal duct cleaning, not just the carpet guys

As
Review №41

Punctual, great customer service and communication! Highly recommend

Jo
Review №42

I highly recommend Sanair to anyone needing their HVAC ducts cleaned. Landon and Zack were both very professional and exceeded all our expectations. This was one A1 job!

Le
Review №43

The men were very curtious, professional and did an awesome job! Thank you.

Cr
Review №44

Very professional staff and great service.

Ge
Review №45

I love Sanair, I call them every time I need a duct cleaning

Ma
Review №46

Great service and detailed report.

He
Review №47

Very professional and courteous. Did a great job!!!

Fa
Review №48

Service were great

M
Review №49

Great companyGreat receptionistGreat priceHonest employees

La
Review №50

I dont know where this place is not sure about it at all, it just keeps showing up on my timeline

Fe
Review №51

Great service!

Is
Review №52

Professional and clean.

ne
Review №53

Very professional, good work

Be
Review №54

Great job.

Ta
Review №55

Hunter and Zack were very courteous and knowledgeable about their job. They had pride in their job and were very efficient in cleaning out the dryer vent inside as well as outside. I was very well pleased with their work and would highly recommend them to my friends.

Ma
Review №56

Good service and quality

Information
2 Photos
56 Comments
4.8 Rating
  • Address:200 Main St, Newport News, VA 23601, United States
  • Site:http://sanairclean.com/
  • Phone:+1 757-873-2091
Categories
  • Air duct cleaning service
  • Fire damage restoration service
  • HVAC contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Similar organizations