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Only Plumbing
535 Pine Rd #109, Newnan, GA 30263, United States
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Only Plumbing

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Do
Review №1

This place of business is a ripoff that constantly misleads the customers. They installed a sewage ejector pump in my basement several years ago. The pump wasnt being used as the basement was being completed. Once I was ready to use the pump, after several times of testing it the collar around the check valve cracked and spilled gallons of water into my basement. I called Only Plumbing during after hours on a Friday night after finding my receipt to figure out the type of warranty they provide with their services. A total of 72 hours had passed and I never received a phone call regarding my inquiry. I called and spoke to an associate named Brian who he referred himself as the company manager. After telling him my issue he goes on to say the warranty is only good for a year, which would be very understandable if that key component was listed somewhere on my receipt. His response when I asked about the warranty was the technician should have told me the length of the warranty. A person can tell you anything but if it isnt notated on a signed document it means absolutely nothing. He told me my only option would be to have them come back to my home for a service call, which is $150 per hour, plus any parts I may need. I simply requested some type of compensation for the part I bought and installed myself. The check valve they sold me was listed for $50 and marked up double if you would have went to a store and purchased it yourself. This area of customer service by Brian was inconsiderate and unacceptable. I wouldnt recommend this company to anyone and would much rather deal with a company thats trustworthy and honest, two qualities I didnt receive when dealing with Brian of Only Plumbing.

La
Review №2

Excellent service and prices. Ill never use a different plumber. Trey was absolutely wonderful. He spoke to me like a person and not just a customer. He was able to find our problem and fix it in no time. The man on the phone was great too. He understood how urgent our issue was and was able to get Trey out within the hour. Thanks!

Ag
Review №3

So blessed to have found this company. Only Plumbing was recommended by my neighbor, and they lived up to her words. I was truly impressed with the speed of service they provided, price of repairs, and overall professionalism of the staff. Mike and Brian really helped me out of bad bathroom situation in record time. I will quickly call Only Plumbing for any other plumbing needs I have in the future. I strongly encourage you to do the same.

Pa
Review №4

Greg did a fantastic job installing a new garbage disposal and fixing a pipe underneath a bathroom sink in our home. He is very knowledgeable and took the time to explain what he was doing and why. They’re rates are reasonable and I appreciate that he showed up when he said he would and gave me a call ahead of time to say he was on his way. He cleaned up very well after performing the job. He is also a very professional, courteous and nice person. I am very pleased with his work and I will definitely be calling Only Plumbing back to do future projects for us.

MJ
Review №5

I had an issue with getting a new water heater installed and was advised to contact a plumber. I called and Josh from Only Plumbing came out to assess the situation. He was clean, professional, knowledgeable and discussed options with me. He had to order additional parts, but said I would be fine until the parts come in. I was very pleased and am looking forward to his service installation date next week. I would recommend Only Plumbing to others looking for water heater replacements, or other plumbing jobs.

Co
Review №6

Had an appointment window from 7am to 12. With a suggested arrival time of 8:30. No one showed. Called at 11, to be told that someone would be here around 1-1:30. Received a call by a technician at 12:30 saying another tech would be by in an hour to an hour and a half. Called at 3 and was told they would track down someone and let me know when they would be by. Never got a call back from customer service. Got a call from another tech at 4:15 saying they would be by in 50 minutes.No thanks. Tired of the run around.

Je
Review №7

I could not be more pleased with Only Plumbing, they came right out today and got us taken care of! Thank You so much! Highly recommended! Mike is very nice and professional!

Za
Review №8

My experience with Only Plumbing was fantastic! I called in after having an EXTREMELY high water bill, which naturally I freaked over. The girls at the office were very prompt with the scheduling, and were even able to get me on that same day. The technician that came out was very courteous and professional. It took him only two hours to repair. He was very friendly and diligent in getting the job done. It was very reasonably priced, and I was amazed at their responsiveness. I definitely will be telling my friends about Only Plumbing!

Jo
Review №9

I called in having an emergency with having to leave town the next day. The dispatcher sent someone out right away and he was able to repair my plumbing without an issue. It was quick and he showed me what he did and the repair has been successful. Great service! Thank you!

Sa
Review №10

Quick, responsive, and professional! Friday afternoon I created a mess in my new home, I called Only Plumbing and they had someone at my home first thing Saturday morning when everyone else told me Monday afternoon at best! Dalton was great, he thoroughly explained how he would to remedy the problem. Will definitely be repeat customers! Thanks again!!!

br
Review №11

We had issues with 2 toilets and a horrible clog in one of our showers. Called only plumbing and they set up a time that would be convenient for us. Jason arrived right on time and was very polite. He fixed all of our problems very quickly and showed us everything that he did. Will definitely use them again!

sc
Review №12

Nathan came out to fix a leak in the main pipe that leads from under the bridge to my house.He did an amazing job explaining the situation of what needed to be done for the leak to be completely repaired and done in a very timely manner.He is a true example of what the plumbing profession should represent!

Sc
Review №13

These guys provide professional and courteous service. They took the time to explain everything. Thanks for a great experience!

Ry
Review №14

Very pleased. Nathan came in, explained what needed to be fixed, and got the job done in an efficient manner. Pleased with the work, and would definitely recommend to others

Sa
Review №15

Someone came out the very next day to give me a price for replacing a bathtub faucet. An appointment was made at my first availability.The price quoted was reasonable. The morning the work was to be done, I received a call from Josh letting me know he was on his way. Faucet was replaced and I was given information about how long I needed to let things set. I would definitely call Only Plumbing again should I ever need a plumber.

Je
Review №16

Thank you so much for fixing my faucets! Mike came out Monday and gave me an estimate, and he had Josh and Evan out the next day to fix them. Very professional, very knowledgable. I will definitely be using them again! Thanks!

To
Review №17

Had my first experence with Only Plumbing. They were very professional and reasonably priced. Will use again.

Mi
Review №18

Mike and Josh did an amazing job with a difficult installation! They were very professional and courteous and took the time to explain our options. We will definitely use them again.

Jo
Review №19

The review process for Only Plumbing is very misleading. They send you and email or text and ask you to rate the service technician, not the company. Recently a service technician, Trey Clark, serviced my plumbing issue. Trey was very good at what he explained and performed however, the company he works for, Only Plumbing, should be ashamed of themselves. They charged $165.00 to snake a commode that took Trey only 4 minutes. It appeared Trey Clark, felt uneasy about the charge as well. When I talked with Patrick, manager, his excuse was they had a high overhead cost. Well Patrick and Only Plumbing, you only get to take advantage of customers one time! I would never recommend Only Plumbing due to the high charge for services. AND REMEMBER ONLY PLUMBING DOES NOT GUARANTEE THEIR WORK AND THEY MAKE YOU SIGN AND ACKNOWLEDGE PRIOR TO PERFORMING ANY WORK, AT THAT POINT THEY GOT YOU OVER THEIR BARREL.

Ke
Review №20

Came out immediately. Assessed the situation in a timely manner. Explained damages and next steps thoroughly. Very pleased with service!!!

Wo
Review №21

It was very fortunate for us to find onlyplumbing during this holidays plumbing emergency. They were very prompt and on time on top of the perfect repair. I recommend this company to my friends.

Jo
Review №22

Nathan was on time for our appointment, and was very friendly and professional. He thoroughly investigated our leak, found the source, and presented options for getting it fixed. Quality plumbing and reasonable prices.

Ri
Review №23

My toilets in the house started draining slowly and I finally had to call a plumber to look at it. I was very pleased that OnlyPlumbing showed up to my house in about 45 minutes on a Sunday. Josh quickly diagnosed the problem, cleaned the main pipe outside the house and suggested ways to keep the drains clean. Josh was friendly and very professional. thanks

Sa
Review №24

Ashley was a huge help when I called their office and explained the problem, very patient and sweet. She sent Josh out the next day and the job was done in a few hours! 100% recommend these guys to anyone

ro
Review №25

Callled has tech out to repair my hot water heater . From start to finish 3 hours . Would use again and recommend.

Ke
Review №26

Only Plumbing provided excellent service. Our pipe blew early this morning, and Brian was out at our house in no time. He was friendly, knowledgabe, and comforting. He quickly fixed the problem and waited for the glue to dry. We would DEFINITELY use Only Plumbing again!

Th
Review №27

Nathan came out the same day after I called and spoke with Anshia. What started as a simple fix became difficult after a part broke. Thought Id be without water for a couple of days, but Nathan consulted with another plumber and they came up with a plan. He then left, picked up what was needed, came back and fixed the problem. Nathan was professional and courteous throughout, and I have water. Thank you!

An
Review №28

Discovered a leak from our hot water heater..... In an effort to fix it ourselves we made matters worse.... We didnt know who to call so took a chance on Only Plumbing.... They were great, were able to come out the same day, and Steven was super helpful and explained everything!!!!!

Mi
Review №29

Outstanding sevice. I highly recommend Only Plumbing. Josh and Dalton worked tirelessly in the rain to repair a ruptured water line. They relieved a lot of stress for my wife and me. Thank you so very much.

sh
Review №30

Dalton came out on memorial day night and cleaned my septic lines. He was very professional and did a great job. Thank you onlyplumbing for your quick service!

Jo
Review №31

Josh came out on Sunday and did a great job fixing a problem that I created. Heven did a good job explaining how he was going to fix the problem and gave me a reasonable quote for the job. I would definitely recommend Only Plumbing to my friends and family and will be calling them in the future.Thank you!

Ja
Review №32

We had a water heater spring a leak. Talked to Mike and his staff and they came out that day and replaced it. They brought it up to code. Quick and courteous. Fair price as well.

wc
Review №33

Nathan did a great job. Was very polite and conversational

Sc
Review №34

Had a really bad water leak and could not figure out where the leak was coming from. Called several plumbers in the areanand they didnt want to come look because it sounded like a slab leak. Called Only Plumbing and they were here immediately and found the leak within 5 minutes from our bathtub drain. They got a crew here to start drying everything to prevent mold and got everything fixed. I highly recommend them!

Ju
Review №35

.DO NOT USE THIS COMPANY! They were called to my houseby Warrior restoration. They attempted to gouge the insurance co,andwhen that failed the over inflated charges are left to the home owner

he
Review №36

I am very pleased with knowledge and professional manner in which Jason handled my leakage. Reasonable and timely, I will be using them again.

Ro
Review №37

Great company. Mike came in, did his job quickly and efficiently; and he will always be the one I use from here on out!

Li
Review №38

Quick and friendly service! Toilet was fixed in less than 30 minutes. Would definitely recommend!

An
Review №39

Replaced a 20 foot sewer pipe section and resolved the back-up issue. Nathan, who visited us a few times for diganosis, knows his stuff!

Ka
Review №40

David and Chandler did an awesome job and fixed my problem in a timely manner. Their prices were great, and they yook the time to explain each and every step. I would recommend them to everyone i know!

We
Review №41

I want to thank Only Plumbing for coming out over the holiday weekend to replace my water heater! They were professional in every way! I would certainly recommend them to anyone who needs a plumber.

Ki
Review №42

Awesome to work with!Working in property Management, they are dependable & honest.Will continue to work with them.

Oc
Review №43

We were having a plumbing issue with on the weekend. We called them several times, no answer, left vmails, and no one returned our calls. They are supposed to be 24 hours.

Ja
Review №44

Very satisfied. It was done fast, efficient and professional. Fully recommend.

Ja
Review №45

Gave OnlyPlumbing a call on Sunday, they got out to the house in a couple of hours. The tech was able to diagnose the problem right away and get the matter resolved. Thanks!

Su
Review №46

Only Plumbing provided exceptional service in a timely manner! Same day! Thanks for a job well done!

Ba
Review №47

I am totally pleased with Josh, he made me feel welcome to the area and with a need to install a garbage disposal, he explained what I needed to do before he could do the work, very professional and will recommend him completely.

Bi
Review №48

Honest and friendly. Thank you!

Jo
Review №49

Josh and Mike are great! Super expedited process and trustworthy service

Sa
Review №50

Prompt, polite and excellent service. Well definitely call again.

Tr
Review №51

Good professional plumbers....very impressed and I will use them again!

De
Review №52

This is a very good plumbing company they were very nice and did amazing work for me and the prices were great I will be using them for any more issuses I may have and hope you do to thank you Only Plumbing for your service.

Ly
Review №53

The technician was on time, professional, and efficient. Would definitely recommend Only Plumbing.

El
Review №54

Thank you for the fast response and great service!

Do
Review №55

Nathan did a great job figuring out own problem and making the repair. Very professional.

Bo
Review №56

Great service Nathan was exceptional.

Sy
Review №57

Quick Service, Very knowledgeable, Would definitely reuse...

Br
Review №58

Used only plumbing and found them to be professional. Work was completed and will use them again.

Ot
Review №59

On time; explained process; fix problem

Me
Review №60

Great service!

Information
7 Photos
60 Comments
4.6 Rating
  • Address:535 Pine Rd #109, Newnan, GA 30263, United States
  • Site:http://onlyplumbing.net/
  • Phone:+1 770-683-1550
Categories
  • Septic system service
  • Contractor
  • Plumber
  • Water softening equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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