We use FONREACH to reach out to potential partners. [It is] Essentially being used across the sales department. It helps make calls quicker and thus more efficiently. It really is awesome because if you leave the workspace you can easily log back into FONREACH on another device at home or on the go. I highly recommend using FONREACH.

Support! Your support team was able to help me with my issues quickly and with a professionalism that I feel is almost unmatched. A breath of fresh air in an era of nightmarish phone menus. The software is intuitive and the ease of data input is also a big win for our organization.

It’s so easy to set up a land line around the world and start answering calls. Just set up some users, assign them to as many numbers as you need and you will have a contact center in less than 10 minutes. It’s amazing how can a such complex infrastructure be rolled out as fast as light. review

No complaints with FONREACH! Fast and competent customer service and tech support. Good call quality. What more can I say? TWO THUMBS UP!

FONREACH gives me freedom to take calls away from my desk. Using the forward to mobile feature I need not worry that i’ll miss something important – Equally as advantageous, is the feature to track and monitor calls as well as set greetings. This ups the professionalism

We switched to FONREACH after using another VOIP service for several years. Prior to the switch we spent considerable time reviewing other carriers for the functionality we needed as a small business. We couldn’t be happier from the great onboarding experience to the vast features and benefits of the service. One of the many benefits that won us over is the capability to text message directly from our main office number so that we do not have to use our personal phone numbers for business related communication. We also were able to carry over our existing business FAX number from another separate subscription service and us it under our FONREACH plan thereby reducing our costs and consolidation of communication system services. Give them a try I think that you will be more than happy with your decision

We were searching for a Contact Center solution and looked at several options. We are very happy that we selected Fonreach. We have never had any technical issues and their support is among the best that we have received from any vendor. We highly recommend this company and their solution.

The FONREACH product line is a very robust offering – there aren’t many features that you could want that they don’t have. With add-ons for call centers, free audio and video conferencing and collaboration tools (like Slack but at no extra charge) you’ve got a one-stop Unified Communications suite. The entire product is managed online so you can administer your entire office from anywhere, and the price point typically saves an organization 60% from local phone providers (even other VoIP companies).

The FONREACH system we have running in an Attorneys office has always worked, infinitely configurable and always supported with extremely confident staff.

We researched phone support options for several months but after finding and talking to FONREACH the answer was clear. FONREACH helped us jumpstart our phone support solution and our customer care team of 10 absolutely loves it. With the Zendesk integration we were able to set up ticket pop which they love so anytime someone calls, a ticket is logged and they can put their end resolution and notes in the ticket. The implementation was pretty fast since we didn’t have a very complicated set up, but in the future we are hoping to set up new IVRs based on support plans customers purchase. Recording greetings was very simple and the set up with different numbers, hours and holiday hours was seamless. We are excited to grow with this solution and see what else they come out with.

We use FONREACH for our support team to answer calls in a queue format and for our individual team members to make calls both domestically and internationally. Additionally one of the big reasons we went to an online phone was to literally throw away our old phones and do everything online.

Absolute stellar calling platform. I have used many that are far more expensive with not as robust features and they havent compared to Fonreach. The set up everything, guide every step of the way, and integrates perfectly into my CRM. There is no better choice. Ive tried them all. Dont hesitate, they are the right solution for your business.

FONREACH makes managing and forwarding more than a few phone lines at once easy and intuitive. We appreciate that it’s so straightforward to use, and it’s extremely easy to create a new line whenever needed.

Their onboarding guidance and continuing support are stellar. The FONREACH platform is reliable, easy to integrate into our other tools and it’s quick to learn.I’ve never thought of moving to another platform because FONREACH has made it so easy for us not to want to make any move.

FONREACH integrates seamlessly with Pipedive to make our groups task easier. The phone numbers extracted through pipedrive email marketing campaigns are fed to FONREACH and our phone markering people will take the charge at this point. FONREACH has a great advantage that it works very well on the phone app which we never need a phone number to make the call. It cheaper as well compared to the services it offers.

We have been clients of Fonreach for 4 months and could not be happier! The transparent and honest pricing is why we switched, and the customer service is why we will stay.

Great Service. If we have a problem the support gets it fixed quickly! .I really like the ease of administration and roll out. We are able to easily add/remove numbers, agents, IVR options, etc as required based on operational needs, without adding any cost. The provided reports and integration in Pipedrive also allow us to analyze our performance quite well.

Fantastic phone provider, great service provided Daniel and the team. Links to PipeDrive which makes every complete for my business. Highly recomended.

Right now our organization uses FONREACH for support, project management/implementation, and some sales calls. Anything inbound or outbound goes through FONREACH and is recorded in Pipedrive - other calls or conference calls that depend on visual coordination go through screensharing applications. FONREACH is simple enough for our team to use, and it solves the problem of getting a unified phone/VOIP system set up across many different workers, computer types, and departments.

2 years in FONREACH, no problems. That’s what you want from your phone service provider.

I would wholeheartedly recommend this to anyone

Easy to use platform, good support