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Dawn Travels
421 7th Ave #1211, New York, NY 10001, United States
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Dawn Travels

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Fa
Review №1

Great ummrah trip. Athar is a great guide and will put in the effort to make sure your trip is smooth.

Mi
Review №2

To be honest before booking with dawn travels I read some reviews online that made me worry if it would turn out to be a scam. However I had an amazing experience, organization was really good hotels and car service were great! I got to every location on time! Would definitely book with them again! Thank you dawn travels for an amazing umrah experience.

ar
Review №3

I went with this company 2018 for Haji. Nice service and nice people.

Za
Review №4

I dont care what anyone says i have done business with dawn travel each time i have booked a flight and i will continue to do so. The staff are very helpful and professional and help me with any and every issue. Take a chance on them and you will not be disappointed. I give them 5 stars. I had an issue with the flight booking and they made sure that i got the best price with the least amount of lay over. These guys are respectful, responsive and professional in their respective industry!

Sh
Review №5

Zero stars. Will never suggest it to anyone.Worst experience ever.

Fa
Review №6

Dawn Travels is an excellent hajj company in USA, also provides affordable Umrah packages too, last year I had a great time in the month of Ramadan and performed Umrah with my sweet family.Great experience at the Ziyarat! Loved it. Great stuff!

Ab
Review №7

I was scared to go to Umrah in Ramadan Last Year 2016 with Dawn Travels for the last 3 consecutive years with same travel operators to perform Umrah in Ramadan and I am finding DT services against Ramadan Umrah each year was better than the last year.I highly recommend Dawn Travels for Hajj and Umrah Services from USA.

Ma
Review №8

A Big no to Dawn travels for Hajj. I made a huge mistake using their services, do not do the same.

Um
Review №9

Just came back from Umra thanksgiving package ! Booked by Amir ! I have no complaints ! Everything was good . Both hotels in madina & Mecca was great ! I ll recommend Dawn travels for traveling needs .

Mo
Review №10

Very bad service sold me the ticket with 2 luggage per passenger and when I got to the airport the airline person at the checkin desk told me my ticket has 1 luggage per passenger so I ended up paying out of my pocket the extra charges and now they won’t refund me my money back

Su
Review №11

I and my family have traveled for Umrah in Ramadan this year with Dawn Travels and were very satisfied with their services during Umrah.Dawn Travels provided accommodation in Makkah and Medinah is of reasonable standard and proximity, with helpful staff and good food arrangements, yet still arrange for inclusion in group activities.

Ja
Review №12

I’m glad that I choose Dawn Travels and had a great experience with these people. They’re very supportive and fulfill what they say. There’s no one day to feel bad about. Alhamdulillah, we’re done with the best Hajj with best travel agency.

Ri
Review №13

Very responsive, helpful and great customer service. I have been using them over the years and each time have good experience.

Ab
Review №14

Hajj 2018 - A journey of a lifetime with devoted, genuine leaders. The team attempted their very best from the beginning to the end. It felt like belonging to a family member.Aziziyah homes were clean and tidy, as provided. Mina camping tents were luxurious, sofa beds and ac. We were never without food, fruit and also water. Transitions between mina, muzdalifah, Arafah were smooth Alhamdulillah! Making it through airport terminals was likewise problem free.

Ma
Review №15

They are very unprofessional and they will lie about things. Please be aware.

Ma
Review №16

I travelled last year 2015 with Dawn Travels and it was an awesome trip with family members. I am planning to book this time Ramadan Umrah and Hoping that Insha Allah same services I will get to perform Umrah as I got in Hajj.Highly Recommend Dawn Travels for Hajj and Umrah

Sa
Review №17

I am very much glad to say that I had wonderful hajj journey 2017 with Dawn TravelsActually it was a very sacred journey with family, and we enjoyed every moments during hajj 2017. Excellent and too much caring staff DT has, we didn’t get any trouble, helped out each moments. Now I and my sweet family plan to book our Ramadan 3rd Ashra Umrah package with Dawn Travels.Thanks a lot for all Dawn Travels team.

An
Review №18

Will never buy tickets from these people again

Ta
Review №19

Very poor experience. They took a lot of money from me but never delivered to that promised quality. I would urge you to avoid them at all costs. There are a lot better options available out there if you do some research. I will never travel with them again.

Ta
Review №20

Very unprofessional people who work here

Ro
Review №21

Very poor experience. They took a lot of money from me but never delivered to that promised quality. I would urge you to avoid them at all costs. There are a lot better options available out there if you do some research. I will never travel with them again

Ma
Review №22

Had a very bad experience with dawn travels during hajj 2019. They are very unprofessional, extremely poor in management. Nothing happens on time. And you are the last ones to travel or to reach anywhere. Because they are not even registered with hajj ministry. This is the only kind of service they can deliver no matter what package you select from them. They are left on the mercy or Saudi government and there is nothing private about them. They are not a private agency for hajj.

Sa
Review №23

I wish there was an option to give them zero stars. I will never travel with them again. These people are a third party contractors and nothing else and they provide terrible services.

Na
Review №24

This trip would not have been possible without the help of Karim. Planning a trip with 4 kids and 2 adults was quite challenging, but with his knowledge & experience it was less stressful. Overall, his professionalism & assistance with booking the flights, hotels, rental cars and visas made this a great family vacation.

Ma
Review №25

Both brothers are nothing but liars and fraudsters. They have no shame in scamming people who are going on their precious journey. I do not recommend traveling with them.

Sh
Review №26

I have been using dawn travels services for more than 5 years. Recently I went for hajj and they provided good service with cheap rates. There were some small problems but overall experience was great. Abdul sammad always provide good service and help people with their questions and concerns.

Sa
Review №27

They brag about running the business for 30 years but doesnt seem to adapt with time. They still think they can trick you like they could 20 years ago. All the information and prices are available online and you can see how much they are ripping you off. I would urge them to stop lying. Worst agency for hajj. No improvements at all since last 6 7 years, instead they are getting worse.

Ya
Review №28

Fraud. They have very bad staff and poor service quality. There are other lots of agencies that are way more better than this. Expensive but cheap quality. Theyll even lie to you!

Ra
Review №29

For the price you pay, what you get is no way near to it. They will treat you like street dogs. And if you do not trust me, then go ahead and give them a try.

Hi
Review №30

Compared to other Hajj/Umrah travel agencies, Dawn Travels was initially the most responsive, but required some pressure to customize a package that met our needs for a 2-night Umrah trip. Given the short time span from when we first made our request, the convenience of having a full itinerary arranged for us, including visa processing, flights, ground transportation, and hotel (with a complimentary upgrade) was worth the price, and the provided educational material was also invaluable. The lapses in communication after we made our payment left us severely worried about the details of our booking, and we didnt receive the final confirmation numbers until 2 days before the trip, but everything went exactly according to the itinerary and we had no issues with the arrangements Dawn Travels made.

So
Review №31

There is nothing good to mention about this agency. They are a total fraud. I do not know how they have kept themselves in the business by constantly cheating people year over year. But now is the best time to put a stop to this scamming agency. Spread the truth about them and dont let your fellow brothers fall victims to this agency.

Iq
Review №32

Excellent Service and followup! Reasonable prices for Hajj/Tourist visas. Definitely recommend Usman Ahmad from the agency.

Ma
Review №33

Third party contractors providing third class services. Better go with known agencies if you dont want to ruin your precious journey. I would give then negative stars if that would have been an option. They should close their business instead of scamming people.

Na
Review №34

What a horrible experience traveling with dawn travels. Its a late review for my hajj 2019, but they wanted it so here it is. This is a sham agency, they do not care about their customers a bit. They lie and cheat at everypoint. The services they provide are lower than third class. Communication is poor and zero guidance. No one would provide you any answers and you are left on their mercy. Transportation was extremely disappointing and same was the food everyday. Very very long walks in Makkah and Mina. As to what they promise on their website is a total lie. I cant think of one single good point. I am asking everyone to boycott this agency and look somewhere else. Shame on dawn travels.

Gh
Review №35

Jawad from Dawn Travels made my trip a worry free one. I was treated with respect and given consideration to every details. He is polite and soft spoken. You ask him a questions whether related to your specific trip or just random question, he will get back to you with best answer. He is focused on building a relationship with you. The charges are very reasonable and not expensive at all. Got my passport in the promised time period. Didn’t have any problem with hotels in Saudi.He even called me after I returned to follow up.I will certainly refer my all friends and family to him.

Fa
Review №36

Horrible people and agency. I cannot describe the suffering that one is to go through when using their services. All people who are saying very good very good are frauds only. There is not a single person who speaks truth in their agency and they just want to trick people in using they expensive useless services.

Ad
Review №37

Uncountable number of issues I had to face while traveling with these useless people who are just after your money and doesnt care about delivering good services. Fake 5 stars they have. I would not recommend them to anyone.

ta
Review №38

I performed my Hajj this year. I was part of couple delight package and a first time traveler to Saudi Arabia. Alhamdulilah no complain. I got what I was promised. Thanks.

Sa
Review №39

I would like to give them zero stars for the services they peovide given the huge amount of money they charge from you. They will hide from you minor details which will cause all the suffering and pain which you can read here from a lot of people. And dawn travels is doing nothing about it to fix this behavior. They know how to easily trick someone by providing incomplete information. I would like to file a lawsuit against them. Terrible agency.

Ze
Review №40

I would not recommend this agency to anyone. Stay away people.If you do more research you will find better deals.

Ak
Review №41

They tricked and scammed me. All lies from day 1. they were only focused on me submitting money in their bank account ASAP. False and incomplete information was provided and everything was a mess during the hajj 2019 journey. Unorganized, unprofessional and cheaters. They do not even have any private buses for transportation nor tents. Totally government dependent third party agency. They cant even get you visas and get them from Diva travels and tours. They need to shut this place down now.

Xo
Review №42

They do really good advertisement about services, economical packages but that is just limited to their advertisements to grab new customers like us. Those are all just false promises that turns out to be the worst experience one could ever have during Hajj or Umrah. Please dont fall for their false promises and advertisements. They are just making money out of it.

Za
Review №43

Nice & honest dealing

Ya
Review №44

I had a very bad experience. Their services cost very expensive but the quality of their services are cheap. And staff are unprofessional. The five star reviews are all lies. There is nothing good in their services.There are a lot of agencies that are way more better than this.

Am
Review №45

Very bad facilities, extremely unhygenic conditions specially during stay in Mina for women. Nothing was done out of ordinary, they failed to provide anything of acceptable quality. Cannot get worst than this. Stay away from dawn travels.

Ka
Review №46

Worst services provider ever. All they say is lie and provide false information. Wasted a lot of money without getting what was promised.

Wa
Review №47

A group of professionals and caring people, work their best to find you great deals. Had a great experience during my last year Umrah trip and this year family travel. Definitely recommend Mr. Jawad as one of the best.

Na
Review №48

Poor service, bad customer support. Lack of staff.Bad communication.

Ay
Review №49

It actually sucks, but i guess you could do better its just that it was sort of bad for me. Yeah hope you do better

Am
Review №50

Horrible experience traveling with these cheaters. If you do a little more research you can easily find better options. Third class service provided. Poor communication and very unmanaged.

Sa
Review №51

Nothing was good about their service from food and accommodation to the behaviour of their staff. They shouldnt promise about things they cant handle! Worst service Ive ever experienced in my life!

Bi
Review №52

Not terrible but not great. Once they get your money they won’t contact you. They will get you hotel and etc though just not the best service.

Sa
Review №53

This was the first and last time ever that I traveled with this fraudulent agency. I would never ever travel with such liars again who doesnt care about their customers at all. I would advise everyone to stay away from them.

Al
Review №54

I had a very bad experience. Their services cost very expensive but the quality of their services are cheap. And staff are unprofessional. The five star reviews are all lies. There is nothing good in their services.There are a lot of agencies that are way more better than this.

Sa
Review №55

Dont get fooled by fake 5 star ratings. You will suffer and regret if you believe in them. I highly suggest everyone to stay away from them and spread the truth about this fraud agency.P.S. google keeps deleting my review for some unknown reason

Me
Review №56

Zero stars for this horrible agency. They are unable to deliver what they promise. They do not help or compromise in any matter. They lie, they cheat, they trick you.

Wa
Review №57

I worked with Araib to get Umrah visas only. He finished the needed visas in less than a business week with shipping, which was great for me as I had a tight schedule. They also provided a competitive price compared to one other company I asked.

Ba
Review №58

Excellent experience during Umrah last month. We had amazing service throughout started from booking till whole stay. Mr. Jawad was the one who assisted us in booking who made sure all our criteria is met with very polite nature. Their team called us on weekend, a day before our departure to explain everything and to make sure we are ready for our trip. Hotel stay was very comfortable and beyond excellence in cleaning, location, and services plus kids friendly. Transportation was prompt with great communication skills. Highly recommend and will surely use them again. Thank you Dawn Travels.

Sa
Review №59

After my recent experience traveling with dawn travels, I would say I am never going to travel with them even for free. They treat you like low lifes. Worst agency ever.

An
Review №60

It was wonderful experience, dawn travel’s service was very good, I highly recommend it, Imtiaz is great person to work with.. his knowledge and professionalism is up to the mark..

Ag
Review №61

Very unprofesional service. Bad staff. This service are very bad for you. Everything with 5 star all just a lying. Everything is scam. They took your money for their own good. Very bad service to all people that want to go Hajj. Everything here just a scam

Mr
Review №62

Very unprofesional service. Bad staff. This service are very bad for you. Everything with 5 star all just a lying. Everything is scam. They took your money for their own good. Very bad service to all people that want to go Hajj. Everything here just a scam

Mu
Review №63

Best Travel Agency. very professional people and very competitive prices.Thank you.

am
Review №64

They are very helpful!!

Ri
Review №65

Booked a 5 star umrah package for 8 people with khalid, Everything was perfect.Nice hotels and transportation

Zu
Review №66

Money hungry people who doesnt care about delivering whatever they promise. Useless third party contractors who doesnt know what they are doing. They will make your trip a living hell. Stay away from them.

Bi
Review №67

I wish there was an option here to give them 0 stars. The most unprofessional bunch of people I have came across ever. No presences in USA, all the agents overseas. Only scamming owners are present here who cannot be reached out because they are always on the run.Worst service providers in the region. Do not do any business with them.

As
Review №68

Avoid this shady business at all cost. You will suffer to the point where you wont be able to worship in peace. Too much headache dealing with such unprofessional people.

As
Review №69

A big big no to this travel agency. I do not understand how they keep getting away after scamming a lot of people every year. They are experts in deceiving people. Be aware and stay away from them.

Sh
Review №70

They offer cheep packages but their services are not even worth that! People prefer their agency because of their packages but they really dont know how to manage everything. Im highly unsatisfied with their service.

Sa
Review №71

Bunch of liars running this fraudulent agency. Providing good reviews for them selves. There aint any person worth giving even 2 stars in this agency. They made my hajj journey the worst. Never ever travel with them. What a joke they are, just see the timings of their reviews, bunch by bunch they come at the same time. Check bbb and other places as well before doing any business with them.

Kh
Review №72

Best service and good people to talk to. I had work visa and was told by another travel agency that I needed to apply from my home country. But Dawn Travels had no issues with this situation and got my visa back to me in 3 days.. Bravo you guys.

Ha
Review №73

We just booked a ticket for Umra & Mr. Ahmed Usman at Dawn Travels did a really good handling my itinerary. He is very detailed oriented and professional. Nice customer service!

jh
Review №74

They have unprofessional staff and bad service, the stay here is not worth it. I dont recommend you to choose this place.

Fa
Review №75

I cannot even describe the horrors that I had to face traveling with dawn travels for hajj 2019. All the other 5 star reviews are from liars and cheaters. If you fall for it, you ll suffer badly and regret later.

Mu
Review №76

Always provide a very efficient and professional service.specially FAROOQ NAJAM they give us good reasonably priced. Would highly recommend. A+++

Sh
Review №77

The services provided by Dawn Travels were really good. I would recommend Dawn Travels to anyone planning to do Hajj or Umrah.

Az
Review №78

I would like to let everyone know that this agency is run by professional cheaters. If you are planning hajj or umrah I would suggest you look somewhere else. If you are going to fall for their low price tags, you will suffer bad and regret it forever. The CEO Saeed told us on our last day from hajj that it would not matter how much we spread this info about them. They will keep doing business as usuall and nothing is going to change. Lets show them the power of social media and spread the truth about this scam agency.

Cy
Review №79

I like the place I love it sooner or later I will go there with my family and my husband because this is my dream

mi
Review №80

No good ☹️. Horrible people and agency. I would like to give them 0 🌟 for their cheap services that they provide. I cant describe the suffering that one is to go through while using their service. Their service cost is very expressive but the quality of the services are very low and cheap and stuff are unprofessional. I had a very bad time there.

Fa
Review №81

Worst experience.... You can have alot better treatment if you choose other travel options.... They just use type of word to make us happy but in truth their agency is the worst i ever experienced... Im very unsatisfied

Pa
Review №82

I cannot recommend this agency to anyone. Very bad people. Do not trust anything they say. Please stay away from them.

Ro
Review №83

Please dont waste your money on these liar. They are not even worth a penny! There are many travel agencies that deliver what they promise for but dont fall for what Dawn Travel say about their service. They are scammers! I had a really bad experience after trusting them.

Ir
Review №84

Horrible liars. They lied from day one. When asked the hotel name where we would stay in Makkah during our hajj then agent keeps dodging the questions and said its a private building whenever asked for a name or address. They would not tell me or anyone so people can check on google maps and catch their other lie of 15 mins walk from that building to haram. Because its really far away from the actual entrance to the mosque. On top of it, that is not a private building, its a genuine hotel named nawazi al fateh. You can google it and see for your selves. Just think how many other lies they have told before and during the whole hajj journey. Its not that you are going there for free, but what they provide you doesnt worth the money you pay for. Please stay away from these shady people.

ha
Review №85

Both brothers who are running this agency are professional liars.This agency does lots of false advertising. They cheat and scam innocent people who are not very educated or well versed with travel.

Me
Review №86

Our experience with Dawn Travels was really good. They gave us really good hotels and the whole package was within a reasonable price. Our tour guides were also really kind and the tours given were really good as well. I would recommend Dawn Travels if you looking for Umrah packages.Special thanks to WajahatFrom Abid NJ

Mu
Review №87

We went on a Umra with them- they were amazing - very organized and accommodating. Highly recommend

Fa
Review №88

Brother Murtaza was a great help during the arrangement process. Once in Saudi Arabia I was greater by Brother Rifaat who made the experience truly amazing. He was familiar with the sites and religious history and to top it all off he was just a joy to be around. The hotels were just across of the Haram both in Medina and Mecca, just as advertised. May Allah help me to go again and it will definitely be with Dawn a travels.

Ka
Review №89

Not good at any services. The other 5 stars review only came from their own staff. Absurd.

Mo
Review №90

Karim from Dawn travels arranged my trip. He was extremely courteous and responsive. The trip was arranged perfectly and I was given ample documents and details about my entire experience. I look forward to using them in the future.

Sh
Review №91

I have used Dawn travels for all my travel needs for the last 15 years. Everyone is super nice and helpful especially Wajahat always went out of the way to help me out. I will use and recommend Dawn travels to all; and dont forget to ask for Wajahat!

Mo
Review №92

There wasnt a single moment which I could say was good while traveling with this useless agency and all the lying people who work in it. At everypoint they would provide wrong information and misguidance. There isnt a single shred of shame in them. They are running this business just to fill their pockets and not provide satisfactory services. Mr Waqar is one person you should be aware of, he is tricky fraudster son of a ....

Um
Review №93

We had a situation where my family planned and booked Umarah Package with Dawn Travelers. As we started our Journey, unfortunately we miss our two flights in a row first at JFK and second flight at Paris airport due to Christmas rush. We were strangled at Paris Airport in the middle of our Journey. We were very hopeless and start panicking when team of Dawn travels team jumped in our situation and helped us as superheroes and made our journey smooth until we reached Madinah.Thanks to for your help and saving us on SundaySpecial thanks to Waqar and his team

Ma
Review №94

Its better not to come here and use their services. Their services isnt cool after all.

Ha
Review №95

I have traveled for hajj with them and I am telling, its. Nothing at all what they promise and advertise. Cheap hotels, worst food, extremely long walking distance to haram more and more people stuffed in small rooms. No private busses or any sort of plan ing. Just after your money and thats it.

Sa
Review №96

No words to describe the horrors faced while traveling with dawn travels. Zero stars for them. Do not do any business with this scam agency.

Zu
Review №97

A big no to dawn travels and the owners Saeed and his brother Waqar.They will treat you like low lives, specially Saeed. He thinks he is above all and brag about this agency. They need to improve in a lot of aspects in order to stay in the market. Other than that they can keep doing business the way they are buy lying and tricking.I am never ever traveling with them again even if they offer it for free.

Si
Review №98

I went to Hajj with dawn travels and I am sorry to say that the experience with this agency was the worst. If there was an option to give them zero stars I would select that. So do yourself a favor and book your hajj or umrah trip from somewhere else. I think any review they have other than the 1 star is supposedly fake considering the comments I received from people traveling in our group and others we met with different packages during our journey.

Im
Review №99

I dropped off my passport and then had it picked up so I dont know what it is like with having them mail it. What I can speak to is that they did a great job procuring the two visas I needed for my trip and did so in the time window that was promised. I would recommend them and will use them again going forward.

Ma
Review №100

Most of their employees have no business working in a time sensitive job that requires attention to detail and accuracy

Information
43 Photos
100 Comments
2.4 Rating
  • Address:421 7th Ave #1211, New York, NY 10001, United States
  • Site:http://dawntravels.com/
  • Phone:+1 212-244-1818
Categories
  • Travel agency
  • Tour agency
  • Tour operator
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–5pm
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