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Soho Gem Sapphire & Diamond Engagement Rings NYC
367 W Broadway, New York, NY 10013, United States
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Soho Gem Sapphire & Diamond Engagement Rings NYC

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Al
Review №1

We found Soho Gem just from walking around the neighborhood and my fiancé and I had such a great experience with Winona (the owner and a gemologist) - we shopped around a bit to be sure just because we were new to this sort of thing but Winona is the best!!! She helped us incorporate a pair of earrings I had into an engagement ring as the side stones and sourced a diamond for the middle stone for us. She taught us so much about diamonds and was so courteous of our budget and design requests. Well definitely be going there for our wedding bands! My ring is absolutely GORGEOUS and I cant recommend Soho Gem enough.

Ja
Review №2

Soho Gem deserves all 5 stars and then some! Winona was incredible, and provided a stress free engagement ring experience. She not only took the time to get to know me, but also to discuss different options she could provide to help keep me in my budget.Throughout the entire process she was communicative, responded quickly to any questions I had, and highly professional. The ring came out beautifully and I cant wait to wear it every day!Thank you Soho Gem and Winona for a remarkable experience that I will not be forgetting anytime soon.

Ab
Review №3

Amazing personalized and friendly experience from beginning to end. Marina helped find the perfect gem for us and not only listened to but also acted upon all of our desires with expert judgement. The entire staff was welcoming and professional regardless of who was assisting us. Absolutely recommend this place to anyone looking for that special gemstone for an outstandingly made custom ring.

Pa
Review №4

Lovely shop and Winona was wonderful throughout the whole process and really guided us on options. She made sure we were satisfied with our decisions and wanted to get the perfect result. We had a specific color/shape in mind and luckily Soho Gem had a great stone available for us. It’s truly gorgeous! I recommend anyone looking for jewelry to stop by here and ask for Winona.

Ri
Review №5

Winona was very patient with me and showed me a plethora of beautiful gemstone engagement rings, even going so far as to be a hand model for a few. My fiancé absolutely loved the ring and its all because Winona helped me realize exactly what I was looking for. Would not hesitate to recommend this shop to anyone looking for beautiful rings that break the mold.

Ka
Review №6

We had such a great experience working with Winona, Irina, and the team. My fiancé and I were looking for a padparadscha (lotus sapphire) for a custom engagement ring. The Soho Gem team found the perfect sapphire, sent it to be certified by a lab here in NY, and then worked with us to get the design of the ring just perfect. They were knowledgeable, patient, responsive, and easy to work with. We couldnt have been happier!

Ni
Review №7

Winona was very helpful in the pinch that me and my fiancé were in. We got engaged a few days ago however my ring was too big and needed an expander ASAP so It wouldn’t fall off. We didn’t buy anything but she was extremely nice and would buy there in the future. The store was clean and nice as NYC jewelers can be a bit sketchy but felt very comfortable in there. Thanks Winona!!

Mu
Review №8

I would love to say that I am a customer and I just bought the most amazing ring for the most amazing girl and our lives together are going to be better because of Soho Gem Sapphire & Diamond Engagement Rings NYC. Unfortunately I only had a quick opportunity to be a party to a transaction, however, the level of customer service was so good that I understand why they are five stars. In fact I agree so much that I had to give them 5 stars too.

Lu
Review №9

A must go jewelry store, especially if you’re looking for an engagement ring! Winona provided an amazing experience through out the entire process when designing my fiancé’s ring. She was able to find the most BEAUTIFUL stones while staying within my budget which was a huge plus given these unprecedented times. Definitely coming back for the wedding bands as well as for any other jewelry I’d like to get.

St
Review №10

Gorgeous little shop with gorgeous jewelry in the heart of soho. This place has been here a very long time, and for good reason. Always on trend this modern shop carries quality jewels at a fair price relative to major luxury brands. Look around for ideas on what you are looking for, then come her to make your purchase.

Sh
Review №11

Marina and Winona were incredibly helpful and found us beautiful rings. I literally couldn’t recommend them higher, and i spoke to them almost every day as we had a time crunch for delivery! Will be telling all my friends to go there.

Ra
Review №12

Just come here first when shopping for an engagement ring and skip the rest! Fair and transparent pricing, superior service and plenty of extra effort on the part of the staff (Winona in particular) to ensure everything was perfect (my purchase was even expedited for free). Especially appreciated the effort on the staff to educate and explain jewelry lingo (and not just endlessly upsell you, like many other places do).

Ka
Review №13

I wouldn’t recommend this store. I arrived with an appointment but was left waiting outside while the employees inside were doing various activities. They didn’t come talk to us, they just left us waiting outside, I don’t know if maybe it’s because of the color of my skin, but jewelry is about an experience, and this experience didn’t come across as friendly and welcoming.

Sh
Review №14

I had an engagement ring that I inherited, but didnt know anything about. I walked in with it on a whim and Winona took the time to listen to my story, look up the stone for me, and explain my options for when I was ready to use it. She was SO kind and didnt pressure me into buying anything (which is something that has turned me off from a lot of other jewelers). When my fiance proposed (with that ring), I knew exactly where to go to get it sized and refinished. The results were incredible. The repair person they work with replaced several stones and the whole thing was shinier than I could have imagined. It was very affordable as well! So glad I found Winona and Soho Gem! Do yourself a favor and go today!

Br
Review №15

This family owned boutique has a gorgeous selection of unique and superb quality pieces. Customer service is also top notch. The lovely staff goes above and beyond to show appreciation for their loyal clients!

Fe
Review №16

I bought an engagement ring from Winona, and loved the whole process. She gave me all of the education I needed, worked with me to figure out my taste as well as my partners, and turned the ring around in a timely manner. She also helped resize it after the fact (whoops) for no extra charge.I was a bit nervous coming to a place in SoHo, I thought that it would be super expensive, but I was pleasantly surprised with how well Winona was able to work in my budget.The best part - my fiancée is absolutely enchanted with the ring!

Ma
Review №17

What a lovely place. Winona is the best. Very patient and not pushy. They look out for your best interests. They really went overboard with my requests. This place does not have a commercial feel at all. All future jewelry purchases will be at Soho Gems.

Gi
Review №18

Our experience with SohoGem couldnt have been better. Great products, competent and helpful staff, courtesy and kindness. Highly recommended without any hesitation.

Ma
Review №19

Winona is wonderful! Got my earrings fixed and a ring re-sized and definitely trust her with any important / sentimental jewelry. She is a delight to work with and I will definitely return!

As
Review №20

I had a fantastic experience with Soho Gem. I worked with Marina specifically and she was nothing but a complete joy. The engagement ring I had in mind was going to be a custom job. Marina and the jeweler were excited to undertake the ring as it was a unique challenge they werent often presented with. At the end of the process and seeing the ring I was overjoyed with the result. Along the way I felt supported by Marina that she was truly excited and happy to be helping along the way of a huge life experience. I give tens of millions of stars to the service and product I received from them.

Sa
Review №21

2 reviews5.0 star rating 4/25/2017We cannot say enough wonderful things about Soho Gem! From our first visit to the store months before we got engaged to the few days after he proposed, Marina was warm, welcoming and incredibly knowledgeable.My fiancee was a bit of a novice in buying a diamond but had a good idea of what I was looking for. Marina made the process accessible - not intimidating - and fun! He was able to visit the store as my ring was being built and really appreciated the hands-on experience, education and personal attention that he didnt find with other jewelers. That warmth and excitement carried over to when he brought me to the store after he proposed. Marina recognized my fiancee right away and was truly excited to welcome us back to the shop.We have since bought three additional rings (my two wedding bands and his) at Soho Gem and will be coming back for all of our occasions going forward.Marina treats her customers like family, give honest opinions and is always willing to work with customers to create their ideal pieces. We highly recommend Soho Gem for all of your jewelry needs!

He
Review №22

Winona went above and beyond helping me with an appraisal- which was greatly appreciated!

Tr
Review №23

The most beautiful jewelry in NY. I hate those jewelry stores that make you feel like you are being watched or that you are not good enough.. you know like Pretty Women. Maria at Soho Gem is amazing and she knows everything about how to get the right stones to design. I love everything I bought here and I go back all the time. five stars is not enough!

Mi
Review №24

We bought our engagement ring from Winona. She is AWESOME! She was very attentive to what we were looking for, and found an amazing, and unique ring for us.

Sa
Review №25

Our experience with Soho Gem for both engagement and wedding rings has been exemplary! The engagement ring had to be resized and they worked with us until it was just right. The wedding bands are lovely -- they helped us select bands that were just the right finish, width and size for each of us and had them custom made. (We got different style bands.) Every time I go in, I have a wonderful interaction with the staff. Each person is helpful and knowledgeable, and I feel as if weve built relationships with our primary contacts. They are also happy to scope and price custom pieces at any price point., small and large. Theyll be my jewelers for the foreseeable future, even after the wedding preparations are complete!

Lo
Review №26

I worked with Irina to reset my engagement ring. She was professional, helpful and personable. The finished product is beyond amazing. Its so gorgeous and exactly what I wanted. The process could not have been easier and I am thrilled. I would recommend Soho Gem to everyone!

St
Review №27

Beautiful jewelry and outstanding customer service. I first visited with my now fiancée to look at ruby engagement rings. Winona greeted us warmly, guided us through various designs and stones, and enthusiastically answered all of our questions. We visited several other jewelry stores in Soho with comparable prices and none were as welcoming or helpful. Winona followed up the same day with a detailed email complete with pictures and specs for everything we looked at. When I returned by myself to pick out the stone and ring, Winona walked me through the decision process without any upselling or sales pressure. More importantly, she was able to expedite in time for my chosen proposal date. I cannot thank Winona enough for making one of the biggest purchase of my life a stress free and fun experience.

He
Review №28

Really nice designs. Winona was super helpful teaching me about rings as I start browsing for engagement rings. Would love to go back there for my final purchase

Em
Review №29

I stopped in to talk to these fine ladies about engagement rings and wedding bands, and they were so pleasant and helpful! They answered all of my questions about diamonds and engagement ring designs, differences between brands and styles, setting types and longevity. It was a great experience and I will definitely be mentioning this store to my friends...and boyfriend ;)

Fa
Review №30

Completely unique: the highest quality gemstones and workmanship combined with combined with contemporary design by the brightest rising stars in the business and all completely customizeable. If you see a piece you love (hard not to love the entire collection!!!!) but it doesnt quite work on you, the designers will rework it so it looks as if made for you alone. If you have an idea Soho Gem can MAKE it into an amazing piece of jewelry just for you.This shop has it all: amazing quality, original designs, fabulous service and very fair prices. Its the perfect 10 of jewelry stores with the feel of a European boutique. Impossible to walk out without buying something.

MD
Review №31

My fiancé and I recently had the pleasure of meeting and working with Marina at Soho Gem! We could not have asked for a better, more knowledgeable person to share the engagement ring process with! From the first time we stepped foot in Soho Gem, Marina was welcoming. She really took the time to listen to us. She provided great suggestions and guidance throughout the whole process. Marina listened to what we wanted and provided us with examples to. Every question that we emailed her about, she always responded promptly. Marina helped us design a beautiful, custom ring! Even after my fiancé and I received the ring, Marina has continued to be so helpful! She even assisted us in the appraisal and insurance process! We could not have asked for a better person to work with. Thank you again, Marina!

Ch
Review №32

World class service. I walked in uneducated and intimidated by the gem/jewelry business and left confident in my purchases and comfortable with the knowledge that the staff here will do anything to help you understand the process and get exactly what you need. Couldnt be more impressed with Irina and her staff. Its rare to find someone as well informed as Irina but rarer still that person has the patience and ability to make you feel comfortable asking what are probably the dumbest questions ever asked in that boutique. I have already referred several friends and colleagues and know that any future jewelry or gem purchases will be done exclusively through Soho Gems. And as for the product- I ended up doing custom pieces and again I think it an anomaly how passionate Irina and her team are- but not necessarily on the upsell but more to find out what it is you like/are looking for and how best to maximize those goals in your budget-- a true rarity!!

Sa
Review №33

Ask for Sarah she will help you create something unique to you. One of a kind jewelry! Thanks

T
Review №34

The staff was extremely helpful in crafting a engagement ring for me. Cant wait to go back for get wedding bands. Keiko and the rest of the staff are top notch including the owner, Irina, who made sure the jeweler would complete the job on time.

Re
Review №35

My husband and I had a wonderful experience with Soho Gem, from purchasing my engagement ring to returning a few years later it have it cleaned. The staff is caring and patient. And my ring is gorgeous!

M
Review №36

Beautiful collection of fine design and quality... complete trust and confidence in the staff and the pieces they represent.

Pa
Review №37

My fiancée and I found Soho Gem when shopping for THAT ring! The whole service was perfect! Sarah was extremely knowledgeable and patient with us and all our questions. Brilliant communication over email after we left the store all the way through to the delivery of the ring to England! Thank you!

Je
Review №38

Losing my one-of-a-kind natural sapphire engagement ring was unbelievably heart breaking and gut wrenching. And, it was made very stressful when the insurance company told me that standard policy is to have their wholesale jeweler do their own appraisal. We picked my ring for its exquisite uniqueness, but I was a little worried not knowing how a natural sapphire would retain value. Well, my worry was completely unnecessary, the GIA certified natural sapphire stone Irina set was not only irreplaceable in its sentimental value to me, but actually so irreplaceable that the wholesale jeweler appraised it at almost triple what we paid. I will forever miss my beautiful ring, but am so grateful to SoHo Gem for making such an incredible product that more than held its value. I cant wait for my new one!

Cr
Review №39

Bought our engagement and wedding rings from Soho gem - unique and beautiful designs coupled with friendly unpretentious service

Ev
Review №40

Was at the store. Bought gorgeous diamond ring. Love the service

An
Review №41

We bought our engagement and wedding rings from Soho gem - unique and beautiful designs coupled with friendly unpretentious service

ni
Review №42

My fiancée and I found Soho Gem on a whim while looking for her engagement ring. I reached out to several jewelers but had the best experience with Soho Gem by far. Staff members were knowledgeable and took time to teach me about my options and the stones that were brought in. Most importantly, they worked with me to create the ring that my fiancée and I wanted, without any upselling. A great experience.

An
Review №43

The designs the education so high level for one who is use to the highest level of service and quality gems. They have a special line of gems from Madagascar! I just went there and bought the most beautiful multi colored pearl necklace from pearls from Japan and Tahiti. If you want high quality gems, expert advice and designs which are contemporary, reference the past but celebrate the stones and gems this is the place to go. They are happy to work within your budget however high or low. I was so comfortable and just purchased a beautiful pearl necklace for xmas gift from my husband. andrea tomasetti

Pa
Review №44

I was shopping around for a bespoke engagement ring for my fiancée and happened upon Soho Gem based upon its positive reviews here. I want to add another 5-star review based on my own wonderful experience with this boutique jeweler. On my first stop here, I was pretty green in terms of my knowledge of diamonds, bands, settings, etc. The gemologist here, Keiko, was extremely knowledgeable and helpful, and explained everything to me and gave me a good sense of what was possible for my budget. Keiko has a very impressive background, having worked with all the major outlets--Cartier, Harry Winston--and was able to source exactly the kinds of diamonds I wanted to look at in terms of cut, color, quality, and price. I got such a great feeling from her that I went back to my fiancée and asked her to come check out the store and to meet Keiko, to see if she might want to have the ring made here.On our second visit, we met the jewelry designer, Irina. Irina gave wonderful advice in terms of the style of the ring--my fiancée initially thought she wanted yellow gold, but after Irina had her try on various different bands, it turned out that platinum was a better match for her. I also had some family diamonds that turned out to be too small for the main setting, and slightly too large to put into the band. However, despite the fact that these stones couldnt be used for the engagement ring, Irina gave some great suggestions for putting them into a necklace or bracelet at a later date, and had my fiancée try on a few of her other pieces to give us a good sense of what we could create. I can only describe Irinas style of jewelry as classic and beautiful, made for a discerning taste. When it comes time to design our next piece, I will absolutely come back here.Although at this point I was quite certain I wanted to buy the ring from Soho Gem, I still went and price shopped at a few other downtown jewelers. What I found is that the price I was quoted here was very fair and competitive, and for a quality of work that is superior to other stores, many of which have bands and settings that are factory-made (as opposed to handmade as this was).My fiancée and I got engaged just before Christmas, and we couldnt be happier with our beautiful diamond ring. If youre thinking of an engagement ring, or any other special piece of jewelry, I would absolutely recommend Irina and Keiko at Soho Gem.

Do
Review №45

The jewelry design is very beautiful, let me remember

Ka
Review №46

Great place to buy jewelry. Staff is AWESOME!

Ry
Review №47

While out ring shopping with my girlfriend, we happened upon SoHo Gem on our way to the subway. It immediately struck us both, as it is a cute shop, right on the corner in the heart of SoHo, and immediately felt welcoming as we stepped inside. Isabel, the in-house GIA certified gemologist, was working behind the counter that day, and after just a brief conversation with her, I immediately knew this is where I wanted to buy the ring. She was warm and welcoming, and gave a low-pressure and detailed description of different cuts, colors, and styles of various rings and stones. Their selection in the store was vast and of very high quality, but were very willing to be as creative as we wanted to be with designing the perfect ring. As I saw my girlfriend’s face light up at a beautiful ring design by Sholdt, thus I knew I had the ring design right away. In the cover of white lies to my girlfriend about getting drinks with friends, Isabel and I met 3 or 4 times to sift through various candidate stones. Isabel patiently guided me through the process of understanding how to optimize my stone choice between size, color, and clarity of the cut I’d chosen. Between my long work commute during the week, and trying to sneak away from my girlfriend, I was a demanding customer as far as appointment flexibility. In spite of all this, Isabel and the entire staff adapted to my needs, and worked with me with no complaints or attitude whatsoever. After we finally settled on a stone, the final product was absolutely stunning. It was the exact vision of what I wanted. Needless to say, my girlfriend was floored, and we are due to be married in 2013! My experience with SoHo Gem was a true pleasure in every aspect of the process. Of course, they sell nothing but beautiful, high quality jewelry, but they take it over the top with their commitment to their customers. I would highly recommend anyone in the market for jewelry to check out SoHo Gem

Ma
Review №48

The Beauty of Brilliance - Isabel Kammerer, GIA Gemologist, SoHo Gem25 years of marriage and a the desire to recommit our bond led us to SoHo Gem.Jewelers often aggrandize themselves with a lack-luster welcome, though, shouldn’t they know it’s quite intimidating to be in the reflection of diamonds and jewels?SoHo Gem is uniquely extraordinary - I was warmly welcomed and assisted by thegraduate GIA gemologist. Isabel Kammerer instantly put my wary feeling for jewelers out the door as she walked me through the” in-and-outs” in selecting a diamond.Color-Clarity-Cut, it sounds quite self-explanatory, but Isabel enlightened us on how to “plug-in” these components with a $ sign. And like the perfection of “pi”, with allcomponents equated, she reserved 6 cushion-cut diamonds for our comparison thefollowing morning.The BEAUTY OF BRILLIANCE - Isabel clarifies and directs with a pure sense of direction that expressive and personal. Though she would have gladly spent an entire morning with us, in less than an hour we chose a magnificent cushion cut to be set with the infamous SoHo Gem Micro-Bezel. It’s remarkable simplicity marks our 25th Anniversary with a mesmerising piece of art that is as timeless and eternal as our bond. And that, dear friends, is The Beauty Of Brilliance at SoHo Gem.

To
Review №49

Fabulous selection of unique pieces and superb personal attention from staff.

Da
Review №50

I want everything. Trendy, beautiful pieces.

Cl
Review №51

Wonderful jewlery and great service.

Sa
Review №52

Good service, personalized experience

TY
Review №53

Jewelry Shop in Soho

Information
43 Photos
53 Comments
4.9 Rating
  • Address:367 W Broadway, New York, NY 10013, United States
  • Site:https://sohogem.com/
  • Phone:+1 888-764-6436
Categories
  • Jewelry repair service
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:11am–6:30pm
  • Tuesday:11am–6:30pm
  • Wednesday:11am–6:30pm
  • Thursday:11am–6:30pm
  • Friday:11am–6:30pm
  • Saturday:12–6pm
  • Sunday:11am–6:30pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
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