To Sir (Grout), With Love:My wish is that all of the vendors I need to hire in the future will be as competent, capable and professional as Sir Grout. Every penny spent with this vendor was reflected ten fold in the amazing results of their pro cleaning and grout work. My master bath shower and bathroom floor look and feel brand new. Many thanks and much love to Sir Gout.
I am a property manager in Manhattan and have recently contracted with the Sir Grout company. I would first like to say this is a company that cares, truly cares. From the initial assessment to the careful execution, to the Follow up. This just doesnt occur these days. We hired them for apartment turnovers and we couldnt be happier. They grout and caulk and also polish marble. Thank you for your diligent work and professionalism. I will recommend to other properties.
“Sir grout”?? they should be called “Baby grout” !!!I’m was doing a renovation in my apartment and I hired “Sir Grout” to help me with grouting my bathroom (white 3”x6” subway tile walls), they promised the job will be finished in one day but unfortunately when I came home the next day I saw how bad they left the job site and the grout lines looked so bad I didn’t thought this is how they’ll leave it.After reaching back to them, they told me how sorry they are and that they will come back to re-grout the whole bathroom again, which caused unnecessary delay to this project.When they came back for the second time I wasn’t in the apartment, I came back from vacation after a few days and what I heard from other workers who’s working in my apartment is that they just came with sanding paper and started to sand the grout lines and also scratched some of the tiles which cost me extra money to replace them.I didn’t really like the results so I contacted the salesperson that came on the first time and he agreed with me that the job wasn’t looking good so they came back and actually re-grout the bathroom, which again caused me more delays on the project.When they came for the third time (it was the same technician every single time), this time I stayed in the apartment to make sure the job will get done properly, the technician wasn’t able to finish in one day and after and he told me that he won’t be able to come back the next day but someone else will be there.After the technician left I went to see what he did and to my surprise he made damages again on some tiles (he chipped them with his tools) so I emailed the company if someone is going to come back tomorrow because the technician told me (this was on 5pm) and around 11:20pm I received an email that said they won’t be able to send someone for at list a week, I didn’t had a choice and had to pay the other workers in my apartment to do this work for me.This job was quoted for a few hundred dollars and only one day of work but eventually cost me couple thousands of dollars and major delay on the bathroom project.I’m really disappointed with what I had to go through with them and asking them for a refund for the poor job they did wasn’t seem reasonable for them.
There are NONE better than Sir Grout!!The team of three workers assigned to my home were prompt, friendly, knowledgeable, and consummately professional,In one afternoon, they ABSOLUTELY RESCUED my kitchen floor from being a dull and lifeless mess into looking like a pristine work of art!Thank you Sir Grout!! You guys are the BEST!!.
Fabulous job! My kitchen floor looks brand new. I’m very happy with the results and wish had done this sooner. !
I am extremely pleased with the results I got in my bathroom from Sir Grout. I was looking for a solution about how to make an original 1951 bathroom tiles and tub look clean and sanitary again without having to completely replace everything. Eddie from Sir Grout came over and proposed a tile restoration process that was both cost and time efficient involving a short day or two to complete. My bathroon still needs other upgrades but against the background of clean tiles and grout, it will look great.
BEWARE: Theyll blame anyone else for tiles that are not cleaned, repaired, or sealed. They blamed the homeowner, then a previous employee, then said: we dont do tile work (our work order says otherwise they charged us a premium for the work, and then charged us AGAIN for the repairs. And the Repairs failed with in six months. The only thing their good at is endless marketing spam. If you read the one-star review on yelp, they are all unique and angry. The five star reviews all use the same phrases and tone. This is a social media scam. BEWARE, the brand can not be trusted.
Great job on my bathroom tiles and foyer floor. The workmen took their time to get it right and left my place spotless. Thanks for the care and attention to your craft!
Sir Grout did a wonderful job with the marble in the entrance hall! I was very pleased with their work.
I contacted them based on a friend recommendation who’s working with them for years now..and just as he told me everything went smooth and professional..the owner Eddie very generous and reasonable..definitely looking forward to do more work with them in the future
Sir Grout did a great job removing and reapplying new grout throughout our bathroom and cleaning the mineral built up on shower floor and side tiles. The on-site technicians Jamie and Omar were professional and delivered wonderful work!
Good team of guys came to clean our grout and install new caulk. looks great!
These guys made my counters look NEW AGAIN. VERY PROFESSIONAL. PICTURE SAYS IT ALL
We had our tile and grout sealed in three rooms. Service is amazing as is their special sealant. Really makes it easier to clean floors and prevents mold. Very nice people, too. Everyone we have dealt with seems to love the company and their job. That kinda says it all.
Jamie and Omar were great.. super job!!
Very pleased with my experience with Sir Grout. My consultation was very straightforward with what they were able to do and they executed it without any issues at all. My neighbor upstairs had a leak and the water stained the grout on my bathroom tile wall. After they cleaned the area and applied a protective coat you couldn’t see any damage at all anymore. Easy to work with! Would use again!
I was very pleased with the work. My grout looks great! Omar showed up on time, was very professional and answered all of my questions. He got the job done in a timely manner and cleaned up the work space when he was finished. Would definitely choose Sir Grout again!
We had a wonderful experience with Sir Grout! Eddie came to evaluate our bathroom and provide a quote (he was exactly on time) and a week later we were doing our entire bathroom of floor to ceiling tiles. William and Karim did an unbelivable job!! Our bathroom tiles and grout was pretty disgusting and they made it look completely brand new! I could not have asked for more. Highly recommend them!
I hired Sir Grout to re grout my bathroom, and polish a Granite counter. Super easy to work with, and very professional. From the estimate to the actual work. Any concerns were immediately addressed, I was even provided maintenance instructions. Would recommend their services to anyone! Thank You Eddie, and Sir Grout
Great experience with Sir Grout. Richard and Karim were very professional and a pleasure to work with. Bathroom looks great and I feel cost was very fair for the amount of work done.
Just echoing the other 5-star reviews: Sir Grout consists of a team of superlative professionals. Beautiful work, worth the cost. And they are well-organized and efficient.
Sir Grout was absolutely excellent to work with. We needed to re-grout the kitchen floor of a commercial restaurant and they accommodated our request that the work be done overnight. Eddie met me, gave me an estimate and we scheduled the work immediately. They did a fantastic job and I would use them again/recommend for others without hesitation.
Sir Grout are consummate professionals, they always do a first rate job for us. They are knowledgeable and explain in detail about the process and materials that is being applied at all times. We highly recommend Sir Grout to our neighbors, friends and family. Especially reliable, they are very careful about protecting the areas around the space that they are working. Thank you Sir Grout.
Wonderful work, so glad I picked this company! my floors look better then new! and the grouting and caulking they did in my bathroom is phenomonal! I cant recommend Sir Grout enough, Eddie came in and let me know exactly what they can do for my home, the cost was much less then I expected - We will be hiring them again to do some work on our rental properties.
Sir Grout did a good job in our office lobby. The stone marble was dull and they worked their magic to make it shine again. Eddie also gave us care instructions. We recommend without reservations
My tile floor was horrible!!! There was a sealer that was coming up and it made the tile look dirty. William came to our rescue!! He cleaned the tile and resealed the grout. My floor looks brand new!!! He did a fantastic job. I definitely recommend Sir Grout N.Y. I would give them 10 stars if I could!!!
Ask for Omar. He is the best!! My bathrooms look brand new. He is so careful and a perfectionist.
Very professional and explained what products to use to maintain the finish. Will definitely use again.
Perfection. The tile and grout look literally like new. And Eddie was a complete pleasure to deal with (including all the insurance paperwork with the coop). Complete satisfaction.
Sir Grout did a great job cleaning and color sealing our bathroom!They also had great customer service attending to our concerns. Thank you!
Sir Grout came and did a great job and kept me filled in every step of the way, cleaning and sealing granite and marble counters. They came in at a way reasonable price and were professional and pleasant to deal with. Cant recommend them highly enough.
First of all they were on time, calling to say they were just a bit late. They were very personable and knew what they were doing. First they checked the project with the order instructions, went over it with me, and then did a terrific job, with clear instructions on how I needed to followup in the kitchen and bath.
Sir Grout was an easy choice for my bathroom refresh as their consultation was clear and professional. They offered a solution that didn’t require them to redo the entire bathroom. They were responsive via email and the technician was on time and very nice.
Sir Grout just did my kitchen floor and backsplash, as well as well as my bathroom floor. To say that I am satisfied is a huge understatement. I feel I have a new kitchen and bathroom. William came on time and was very professional. Sir Grout exceeded my expectations. I highly recommend Sir Grout.
After 6 years of 4 people using one shower daily, our bath/shower had started to look really grimy and mildewy. Sir Grout did a great job cleaning everything, filling in the holes, replacing all the caulking, and sealing up the entire bathroom. Highly recommend! Thank you!
The workers were kind and informative about how to treat the bathrooms they worked on. They look completely new at a very affordable price.
This is the 2nd time I hired Sir Grout to clean my bathroom and seal the area where mold can grow. They did an amazing job, showed up on time, cleaned everything with meticulous detail and explained how to maintain it. I highly recommend them for anyone who wants a job well done.
Sir Grout just completed the job in our bathroom and it looks incredible. I had a great experience with the company from start to finish - Rich was helpful when he came for the estimate, testing a little patch to see if it would clean, and when it did he helped us save a lot of money by not regrouting the whole space, all it needed was a deep clean! William did a fantastic job with the work - recaulking and cleaning the shower and bathroom tile. Our house is old and the bathroom tiny - now I can look forward to using a shower that looks like new!
Eddie just left my house and I cant believe what my kitchen (tile) floor looks like. It looks better now than when it was installed 17 years ago. The grout color is perfect and the floor looks gorgeousAlso, our basement bathroom shower floor had mold and someone came last year to do some work but if anything, they made it worse. Now it looks immaculate.Do not hesitate to hire these guys. They are honest, respectful, super neat and totallydeliver on what they promise. Eddie is a true professional. kudos!
Great company. Very professional. The work done was Amazing. You pay for what you want. Worth every penny.
I am so impressed with the professionalism, service, and overall thoroughness of Sir Grout. The floors and walls of my 3 bathrooms now sparkle. I was actually considering a renovation in one of them but not anymore. Eddies guys re-colored my grout and they did this thing where they made the caulking in my shower mold free and Im told it will stay that way. They even gave me a warranty. Eddie even returned my call regarding a follow-up question within like 5 minutes. Sir Grout is my hero!!!
Ground off 140 years worth of accumulation on marble walls in my building in NYC. Turns out they were not yellow, but beautiful white with grey marbling! They did a great job, and very professional.
Sir Grout did a great job on our bathroom grout. William and Kareem were very professional! I highly recommend Sir Grout!
I contracted Sir Grout to improve the look of my small bathroom. This bathroom was in terrible shape and now that it is done it looks terrific. William who performed this work was kind, courteous, and very orofessional.I suggest than anyone who wants to have a makeover for their bathroom or kitchen or anything involving tiles speak to Sir Grout before they invest in anything.
William was excellent. Courteous and kept me informed every step. Job was completed on a timely fashion and I was very satisfied.
Very professional and friendly! The results were excellent. Would recommend this to friends and anyone who needs work done with grouting.
On time and professional work! Grout and caulking in the shower and tub look great! Helpful feedback in how to maintain going forward!
Service technician was very professional, punctual and did a great job. Everything was done quickly and left very neat. Would recommend to everyone.
The Sir Grout Team is not only knowledgable about every type of tile and stone, they are totally committed to doing a first-class job. The results were terrific; Id definitely use them again...and recommend them very highly.
Absolutely perfect job! The service professionals, William and Juan were hardworking and helpful! Thanks to Eddie too!
Excellent service. Really transformed the terrible work by the previous contractor. On-time, thorough, walked me through a few obstacles/options. Could not recommend more highly!
Excellent work! Job completed professionally and quick. Will use in the future.
Service was good. The technician was on time, diligent, and thorough. I will definitely use the service again.
Repeat customer. Excellent and highly recommended firm. Meticulous, punctual and courteous with terrific work by William.
Happy with service, on time. the quality of work was good. and friendly,Definitely recommend.
Omar, showed up on time and did a wonderful job with my tiles. It looks brand new. I will use them again for sure.
Amazing job! It was over so fast and the tiles look like new!
Professional, friendly, neat and they did a great job. I would recommend them.
Excellent work done on time ...reliable professionals
Love Sir Grout. Very glad I had them in. My two bathrooms look brand new
The guys were very professional and did a decent job on my floors. I did notice a section where the grout was missing in my living room, but ahh well. The bathroom floor is decent as well. They didnt restain the grout close to the walls. Also we paid to have the shower clean and it didnt come out as clean as they advertise they can do. I was a little disappointed since the shower was honestly the main reason we used them. For the price I probably wouldnt use them again since I expected perfection for the high price tag.
Fast, efficient, friendly and professional. I highly recommend Sir Grout!
Will not complete the JobIn response to your e-mail, we agreed on Saturday that you will be coming today to finish the floors and you agreed that the balance for the shower floor and the small bathroom would be an additional $100.00. We already paid you $850.00. Unfortunately you did not come. So far the bathroom is half done. Please send someone to finish the job.
After receiving a professional in person quote it came to my surprise that when the job was actually started, the person who quoted my job was not knowledgable enough as a lot more had to be done in order to clean the grout and it ended up costing me 40% more than quoted. Im upset as I had went with this company as they were the cheaper of 3 quotes that Ive received.
Very professional, timely, and excellent finished product!
Excellent work.