Impeccable job!! I highly recommend this company! Got the job done before the due date. Helped me deal with my insurance. Amazed with my experience with these guys!
We had a leak that damaged 1/2 of our living room flooring. NYTDR did an amazing job working with our insurance company and then completely restoring half of the floor. You cannot tell at all where they refinished one half vs the other half that was not damaged. On top of that they did it really fast! Great job and I would highly recommend them to anyone!
This company helped us !!! I recommend
At 2 am I awoke to the sound of gushing water - not a good sign especially considering we were on the 2nd floor of our house. Half asleep and slightly confused I stumbled into the bathroom to discover a pipe had burst and was spraying a full stream of hot water onto the floor. The water was flowing incredibly fast, and by the time we were able to shut off the water, the bathroom was a small wading pool with more than an inch of water which had spread to the hallway and soaked into and through the carpet/wood floor. The water leak soaked through the upper level of the apartment and was streaming through the ceiling and lighting fixtures into the first floor.I called my insurance company who recommended that I find a professional and get an estimate.I called NYTDR (New York Total Damage Restoration) within 2 hours the owner of the company arrives, he triaged the situation, assessed the damage, took photos and water readings.They prepared an estimate for the mitigation which the insurance approved the same day.I called back to schedule the work, and within 2 hours the NYTDR team arrives, they started an attempt to stop any potential mold from framing (none ever did). The next day NYTDR came back early to continue the cleanup operation. I was amazed throughout the process at their knowledge, empathy, and professionalism. They helped turn what was a horrible situation into a manageable experience.Once the water mitigation process was complete, the insurance rep requested a proposal to restore the damage to its original condition.Perry, the owner, was handling the process with our insurance adjuster.It was a significant process, and at the end, he was able to settle a substantial amount to cover above and beyond the renovation.We hired their sister company, NYKB, to do our repair and reconstruction work. I had a similarly stellar experience with them, but thats another review for a different page.I highly recommend NYTDR to anyone who needs this type of service