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xCubicle
48 Wall St 5th floor, New York, NY 10005, United States
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xCubicle

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Ed
Review №1

John was fantastic and professional, he set up an appointment for me to come in. They told me it will take a week, but he fixed it within a few days. I thought it was great that he turned on my PS4 to show me that my issue was resolved before I took it home. I definitely recommend anyone to use XCUBICLES if they have any issues with their gaming device, it’s worth it. Also, the price was very reasonable. Thanks again John!

AM
Review №2

Takes way too long and they don’t answer phone calls at any time of the day.I called every other two days and they told me the same thing everyday. And they want you to pay a down payment and even if they can’t fix your console they keep the down payment for their time.what a bout the amount of time I couldn’t use my system? if your a gamer I wouldn’t recommend you would miss around two and a half weeks of content because of them. It took 2 and a half weeks for me to get my system back and when they called me I was not available to be pick it up but when I am they don’t answer the phone.

Ch
Review №3

They did a great job. Can’t tell the difference and they made it quick and easy.

li
Review №4

I have been with this company for over 4 years. They are great. They have fixed. My kids system. And made sure after that everything still works. I’m so happy to have found a place that is reasonable with price and understanding.

Me
Review №5

They removed the warranty sticker and dented my ps3. decent service but wouldnt go back if i had another choice

Di
Review №6

Dropped my PS Vita in a puddle and came to XCubicle after a week, they were able to get my PS Vita back to working condition and even restore the saved data I had. Absolutely the best service and communication I have ever seen. Would not go anywhere else and the price was right.

cr
Review №7

I was so pleased to discover that xCubicle certainly lives up to its reputation! After dealing with an enormous crack that covered up most of the screen in my 3DS XL for ages, I sent it in to be repaired by xCubicle. They communicated with me very well and sent me my 3DS back pretty quickly. Unfortunately there was an issue with the replacement screen since I had a limited edition model, BUT I let xCubicle know about the issue once I had received it, so then they asked me to send it back and they completely fixed the issue without asking for an additional fee (since, yeah, it wasnt completely fixed the first time). But I am so, SO happy this could be resolved through xCubicles communication and professionalism, because with a little patience my 3DS XL is once again in perfect working condition and I am delighted to be using it a lot again! xCubicle really cares about listening to its customers and making sure you get the repair you paid for and feel satisfied. They even read my notes I attached to my console about putting the little bumpers Id pried off back on top of the screws and placed in a baggie. 3DS XL repairs are not easy to do yourself, nor is it easy to find a reliable company who does them, so I am incredibly grateful to xCubicle and I highly recommend them! My 3DS was well-packaged both times it was mailed back to me, too, plus they always gave me a tracking number.

Jo
Review №8

My PS3 needed servicing. My game disk would not play once inserted. I took it here to xCubicle and the repair was excellent. The Lady who took care of me was very friendly and answered all my questions. The repair took about a week but the repair was well done. I’m very happy with the service provided to me. I highly recommend anyone who needs their consoles repaired this is the place to go. Thx xCubicle

Ra
Review №9

Pandemic at full boar, my PS4 stopped working. Scheduled an appointment very easily. Great service & communication. Very pleased with their work. Recommend to any & every one.

Lo
Review №10

You guys are fantastic. And affordable you do not take advantage rob customers. I would really refer all of my friends and family to your service

Wi
Review №11

I sent in 3DS XL with the game cartridge slot damaged. Not only were they reasonably priced. They had excellent communication with me. The service took a few days and had my unit back within less than a week of repair. Understanding communication; excellent communication is well worth the service they provide. A+++ across the board!

Vi
Review №12

I had my PS4 Slim repaired by them a few months ago (it wouldnt load up at all), and Im really happy with the repair that was done to it. It loads up/ plays close to new. I recommend xCubicle, and theyre reasonably priced.

mi
Review №13

I had my PS4’s usb port fixed a few months ago and they did a great job. It was done in a timely fashion and it has been working fine ever since. I highly recommend.

Ma
Review №14

Very friendly, great communication, excellent diagnostic skills. I really recommend this place!👍

NT
Review №15

Great location. Have not received my repair as yet. Confident though.Update:So Ive used xcubicle to repair a ps4 that had power issues and my son iphone screen replacement.Im extremely satisfied with both my services. The ps4 has come back to life and the screen replacement was a success.I hope Xcubicle never goes away quality service is heard to find.

Se
Review №16

I had a severe issue with my ps4. I took it to 2 other shops one was very rude and the other not even in the state. When I came across xCubicle I had basically almost given up hope. Quick recap I use my ps4 to communicate with my husband whos in another state at the moment thats how we spend time together. As well I also make videos so losing my ps4 was devastating. Once I came across them I almost gave up. But they was so nice and respectful I felt valued. They kept me in the loop at all times and let me know the issue right away. I wasnt happy about the diagnosis but they offered me a trade-in to my biggest surprise. I was so happy I agreed. They saved my harddrive and put it in the new one as well. I couldnt thank them enough. I was reunited with my husband after two months and continued my work fresh. I would definitely recommend them. And if anything else should come up Ill definitely choose them.

Ca
Review №17

I have used their services twice now and have been satisfied both times. I find them very easy to reach and communicate with

JC
Review №18

XCUBICLE Is Awesome I Love that I found this Place to get My Game Systems Fix Bought My PS4 And PS3 Here and They Work Like New Great Service I Recommend this Place to Everyone..

Ma
Review №19

XCubicle did a great job repairing my Xbox system. They Perform quality work and was very professional. The repairs was completed promptly. It was very important to me to have my Xbox up and running. My game system kept me focused and sane doing quarantine. XCubicle get an extra thumbs up for being open during the pandemic.

Ed
Review №20

Good price and got my PS4. I’m grateful and happy that they exist. Great people.

R
Review №21

Great customer service great business Im a repeat customer

Th
Review №22

Prompt service to my broken 3DS flip hinge. Theyll be up front and transparent about what they can and cant do. Just be sure to ask so the questions you have and theyll do right by you. Id go directly to them first to repair any modern console.

Sa
Review №23

Good place to repair ps4

Ja
Review №24

Xcubicle is my go to for any of my electronic needs. After many quick and very involved repairs I can confidently say that this store is professional, responsive and truly offers high quality service. I cant say enough good things and I more than recommend anyone to give their services a shot.

Ju
Review №25

I sent in my baby and they fixed her up better than before. Definitely getting recommendations from me.P.s they fixed my control too.

Si
Review №26

I received the 3DSXL. It works perfectly. Thank you for the honesty and great service. I would not hesitate to use your services again and to refer you. You dont see that kind of service anymore. Thanks again.

Ly
Review №27

XCubicle was great to work with. They were very responsive and repaired my screen perfectly. Highly recommend!

Ed
Review №28

I came here after making the boneheaded mistake of ripping out the power supply connector from the motherboard in my PS4. Not only did they re-solder it for me, but when it continued to have problems, they fixed it THREE more times until the problem was properly identified. No additional charges–I only paid for the first repair. Fantastic service from talented technicians. Please support this business!

Ph
Review №29

Last year, my oldest for his birthday ask only that I get the screen in his Nitendo 3DSXL fixed. He had a specific game saved on the system and did want a new one.I googled companies that would be ableTo repair it and came across XCubicle. Their response time was quick, they were clear with their prices and what the repair would be and contacted me as soon as it was ready for pic up!My son still uses his 3DS and it’s still in great condition after the repair.

Aa
Review №30

The price is appropriate and they are super straightforward about communication and delivery of services. I had a “blue light of death” on my ps4 pro; they were knowledgeable and familiar with the problem and repair. Turnaround time was about a week and they were on point about it. I hope I don’t have to, but if my ps4 needs anything from here on out, this is the place I’ll go; hands down!

Ti
Review №31

These people are the best in phone repair! Fast work, good communication, very accommodating. I dropped off my phone with a badly cracked screen, totally broken and unresponsive. Within a week the phone was fixed and is working perfectly!!

Fr
Review №32

My old xbox one s suddenly died. I remembered walking past xCubicles old store front years ago. I looked online and read their reviews. I decided to give them a try at their new Wall street location.I was late due to the trains and they were very kind to wait for me even though they were closed for the day.They quickly diagnosed the issue as hd failure, and quoted me a really great price. I even asked them if it was possible to upgrade the hd to ssd. And with in just two weeks I was up and running again w/ a noticable difference in start up speeds and performance. (The normal repair would have been just a week but since I changed my mind midway to upgrade to ssd it was two weeks.)They are friendly and very responsive by text, and by phone. I had a excellent customer experience.

Ry
Review №33

Excellent experience. These guys fixed the problem quickly. Very professional. And they even upgraded my hard drive. 100% recommended.

Ke
Review №34

1 week after they repaired my DS Lite, I noticed that it had an issue with charging so I let them know and they were nice enough to take another look at it and fix the issue free of charge. Will go back for any repairs I need done in the future.

Ma
Review №35

I went there because my hdmi broke and but I went to 3 different places before going there but they made it worse so a month later I decided to try to fix it here and it was worth it the wait the guy was friendly and told me to come a week later (worth the wait) now it’s been more than 6 months and my ps4 still works like nothing happened to it.

A
Review №36

They wrongly diagnosed the problem on my switch but when they realised the error they refunded me the money(160) and got it working again for $30.00. They are very professional and know what they are doing.I would definitely go back

Ve
Review №37

I went in and got my 3DS top screen fixed a couple of weeks ago and the repair was perfect, only took a week and a half to fix. Definitely recommend for video game repair.

At
Review №38

I was able to get my dsi xl fixed here!! i got the top screen replaced because it had been cracked for years and they did a great job fixing it :’)

Tr
Review №39

Xcubicle is great 👍.

Ha
Review №40

After looking for someone who could repair my 2DSXL, I eventually stumbled on xCubicle, and I couldnt be happier having done so.They responded within 24hrs of me filling in the web form, and they were immediately prepared to accept delivery of my unit and replace its broken screen. xCubicle received it on the 12th and sent it back on the 17th, and it now works flawlessly.The person I was communicating with kept me up to date at every stage of the process. I cant recommend xCubicle highly enough.

Mi
Review №41

Great place with fast and accurate service.Got the repair done on time and at a decent price as well.100% Approved and Recommend

Sh
Review №42

I brought my sons xbox 1 here for repair back in April after a piece of disk broke off inside and the system was making noises. Xcubicle repaired the system and even removed the dust for inside, I paid extra for next day pick up but it was worth it. From that day on its been working like a charm. Thank you!

Ma
Review №43

Great place to take your gaming system to get it fixed! They had my PS3 fixed and returned to me in 24hrs! Would Recommend!

kr
Review №44

My son had broke his nintendo switch charging port on the switch. Under a week it was fixed like new 🤗 FOREVER A CUSTOMER 😁

Jo
Review №45

XCubicle was able to provide an accurate, honest, and prompt diagnosis over the phone. This is my go to for Nintendo related non-warranty repairs. Highly recommended! Thank you xCubicle!

Jo
Review №46

If you need your HDMI port fixed for anything they will do a quick and great job.

Ri
Review №47

Salvaged my sons PS4 that had Disk damage from a drop. Worth the drive in From Connecticut to drop off and convianante return shipping. Would recommend.

Cl
Review №48

I never caught the young lady name who repaired my PlaystatIon but she was phenomenal!!!! Very pleasant and went above and beyond to repair my PlayStation.. Thank you again!!!

dj
Review №49

They are good at what they fix they fix my son nintendo switch which was damaged...

oS
Review №50

Everything done properly on a 3dsxl repairOnly complaint is I was given an time estimate only to be told another later date with no notification of said date.Wasnt in a rush, but lack of communication is always bothersome.Would still go here again for any handheld consoles repairs I need. :)

Li
Review №51

They quickly and accurately repaired my sons 3DS even in the middle of a pandemic

Jh
Review №52

They were the only company I can find they can get rid of cockroaches out of your system and a very professional and give you an estimate any warranty

fa
Review №53

The people at Xcubicle are very helpful and will repair your device in a reasonable amount of time. You will not be disappointed by their work.

Is
Review №54

Fixed my 3ds screen for a nice, low rate. Definitely recommendUpdate: its been about 2 months and everything is still going strong. they even followed up to make sure there are no issues before the warranty expires. They have great customer service too. will definitely contact them again if I need repairs.

Cr
Review №55

Fixing the console took longer than expected and XCubicle was very accommodating in getting my console to me asap. Because it took longer to fix than planned, they sent my xbox one x to me via mail, covered the cost and downloaded my game so I can get right into playing. Only critique was that it took a while to get my xbox repaired but, they understood and were very helpful. Very accommodating.

Ba
Review №56

Wouldn’t recommend!

Ik
Review №57

During the lockdown, I had lost all hope in repairing my PS4 until I found out about XCubicle. After trying so many vendors I found online to no avail, I decided to check out XCubicle as a final attempt. I was super satisfied from the moment I walked in. Not only did I get my PS4 repaired in less than 4hrs, I also got a surprise upgrade courtesy of XCubicle. They definitely played their part in helping to curb the spread of COVID19 by helping me stay indoors, playing my repaired and upgraded PS4.Kudos to our Heroes!!!

Jo
Review №58

Had my 3ds xl repaired here. it came out perfectly fine and Im happy with it but given the time with the pandemic there will be delays or some given time to repair. So understand that before the repair could be as least 2 weeks. But overall it was a great experience.

Ah
Review №59

Quick service. Good value for money.

Th
Review №60

I hear many good things about this location. I was wondering if you offer repairs of Playstation 4’s Dualshock 4 controller? I have a couple that I tried to fix myself but to no prevail. What would the price also be?

Ed
Review №61

XCubicle is the place you go to fix anything and everything electronic, gaming, and computing related. They are very professional and very knowledgeable about programming networking. They are my go to spot for all my programming and computing needs. Great thing is they accept and trade bitcoins. Love this place. I highly recommend!

Ju
Review №62

They fixed my psvita in a week for just 100$ wow

Er
Review №63

So I took my phone to replace a screen then I had problems with the charging port the tech told me to bring it back and he worked on my phone every day until he got it fixed he displayed patience with me and my phone I would recommend this company eyes closed they are the best I’ve came in contact with thus far they are my forever go to people to fix anything electronic they’re simply professional I thought he would get tired of me every day checking on it but he displayed professionalism and honesty as I wanted my phone in a rush he said I cannot rush it I have to take my time and not one day did he get upset and now it feels like I have a new phone thank you x cubicle you’re the best

Cr
Review №64

Sent in my 3ds to get the joystick fixed, they fixed within a week at a reasonable price.💪

ky
Review №65

Had to repair my HDMI port on my ps4, and they got it dont on time and there was so damage to my ps4.. awesome

Ke
Review №66

My ps3 wasn’t reading games and I wanted something to do during this quarantine lol. After shopping around for a spot that could fix it or would take the time to fix it. I found a spot that was charging me double what xcubicle was charging. I called x cubicle and told them the issue, they gave me a price over the phone that was way less then the other place. Set up a time to drop off my ps3, they had my ps3 for about 3 weeks, (delays with COVID) called me up when it was ready and now it works perfect.Even gave me a 90 day warranty. The nice lady who gave me my ps3 even hooked it up to a tv and played video games and DVD’s to verify it was working. Highly recommend.

Ad
Review №67

Mostly great! Repaired my N3DSXL device, but required two trips. I got the impression that xCubicle didn’t want to do the second trip to finish the repair job, but they did and now the device works as good as new.

Im
Review №68

Very good experience.They fixed and cleaned my ps4 in one day.

Aa
Review №69

Theyve always taken care of my electronics. You will most likely not regret their services.

Ro
Review №70

Im looking for a store on Google that can repair a PS4 controller and after doing some googling and reviews... I saw the reviews for this store and became intrigued. All I need to know how is if they fix a controller for PS4?

Du
Review №71

In 2015, I was roughhousing with my friends. My 3DS was in my pocket at the time, so when one of my friends tackled me, I instantly knew something had gone wrong. My entire 3DS screen was full of dead pixels and it broke my heart to abandon the console I had put well over 500 hours into over the last few years. Recently, I picked it up again and saw that the dead pixels had spread to most of the screen. Since Nintendo doesnt repair 3DS systems anymore, I looked to xCubicle since it frequently got the best reviews for their service. And let me tell you, they absolutely deserve the stellar ratings they receive. I live far away from their office, yet in a week, I already recieved my 3DS back from them without a single dead pixel on the screen. Furthermore, the system looked better than it did when I sent it in. Im giving xCubicle 5 stars because I doubt any other repair company could match the precision, speed, and quality service that xCubicle gave me. I highly recommend xCubicle to anyone out there who needs help with electronic repairs :)

Re
Review №72

Staff help was on point and will be seeing them in the near future

Kh
Review №73

Yes I loved this place, my dad used to take me when I was younger. I remember the day when they used to be in a little corner and I would just sit outside until they fixed my systems, ahh man the memories I had with this great place. And, I was wondering how much will you guys charge to fix a ps4 controller?

No
Review №74

Dropped off my Xbox one, had problems displaying anything or just staying at 480p. When I dropped it off I explained, its most likely the retimer chip needs replacing. A week and two days go by to tell me we check your system and told me exactly what I told them the problem is. Then offer to replace the entire motherboard for over 200+ instead of just the chip which is a lot cheaper. I ended up taking it somewhere else and they fixed the Xbox in less than a day without swapping the entire motherboard, just the chip.Ps. At least the lady there was very nice.To their response. That option was never given to me. Just a motherboard swap. Never was told about ordering another part and waiting for it. In their own words Its concluded it to be something to do with the GPU processor that controls the HDMI output. WE DONT REPLACE JUST THAT PART, so its considered a complete motherboard replacement if you want to go with that option. Its pretty much like getting another system.

le
Review №75

Hello, I saw this place had good reviews and I just want to know if you guys do mods for the gameboy color. Being more specific do you guys do backlight screens. Thank you.

La
Review №76

I live here in Virginia and was looking for someone to hurry and fix the repairs on my son 3DS. I just knew that the repairs would only be super duper expensive because its so close to Christmas time did my research and found this great place. Even though I paid for the shipping and handling in the insurance these people text me every step of the way they were so nice and polite even correcting me about a wrong item. Told me my packet was on the way they do a great job telling me about the turn around time the got the product less than a week ago already fixing the problem in center back couldnt acts for better thank you so much

Sy
Review №77

I gave them my 3ds on a Monday and got it back on Saturday the same week. Mind you, they said it would have been done by next week. Only. $65 for hinge repair. The are great!☺

Ce
Review №78

I went in about 2 weeks ago to get my switch shell changed and they did a really good job.Only thing is my pause button is stiff and wont even pause at all during gameplay smh

Ju
Review №79

I took my PS3 60 gig for service. The service is good but my complain is they scratched the exterior shell pretty good and deeply. Other places Ive gone too this never happened. I wasnt too happy with the deep scratches their is no way to polish that out.

Te
Review №80

Great service-- I recommend xCubicle!

Er
Review №81

Fixed my sons xbox perfectly. Great service and great work.

Ra
Review №82

Two of the main things I respect (and expect) when it comes to business transactions/customer relations are excellent service and quality. The guys here at Xcubicle were able to provide both. I came in with a 1st generation PlayStation 4 that was having disc drive issues, connectivity issues and also in desperate need of a cleaning. They did everything possible to salvage my system and succeeded. Upon repair they offered a trade-in offer towards a new system (which I gladly took) and even gave me a cool Super Mario Bros. Mug for my pain and suffering. Thank you Xcubicle, very cool!

Ph
Review №83

Had to repair a screen on a Nexus 4. Service was excellent and my repair was finished in an hour. They also happened to offer the cheapest price for the repair. I will be recommending them to all my family and friends.

Ju
Review №84

First of all, they replaced the broken screen of my iphone with new unit nicely! I noticed a problem of home button on the next day and requested a follow-up. They fixed that too without any further cost. Im very happy with their services.

Ar
Review №85

They fixed the HDMI port in my PS4, they took a week but did a good job. They also gave a 90 day warranty. Very satisfied with the experience! Also, they take cash only.

Gu
Review №86

While visiting NY I sadly broke my Nexus 4 phone. After a quick search on the web, it appeared that this store offered the repair service for cheaper than other ones. I went there at 4pm and left my phone to Vic. He told me he would need a 2-hour to replace the full digitalized screen. I finally got an email only 1-hour later to advise that my phone was ready for pick up. Now my Nexus 4 came back to life and I can proceed with my journey in NY using it normally. The staff was friendly and answered my questions accurately. I recommend the place for phone repairs!

Ro
Review №87

They where very quick to response to my question.

Al
Review №88

Trustworthy, reliable and fast . They’re professional and experts on what they’re willing to do for you . I recommend anyone go there if you are trying to fix your system.

Mu
Review №89

Brought a New 3DS XL here for top screen repair. The repair itself is incredible, it looks like it just came out of the box. The only problem is that the repair took 15 days, when I was told it would take 3-7, and I wasnt told about any problems that would cause such a massive delay. Had this increase in repair time been communicated to me, I would not hesitate to give this place a perfect rating.

Br
Review №90

Sent my PSP for repair. Great communication and came back to me fairly quickly. Fair prices also. Would use again.

Ne
Review №91

Love them I had 2 ps4 fixed here go easy service and good pricing. And great customer service. Not hard to get to either.

Ka
Review №92

This place is great! They can fix all kinds of gaming systems for a reasonable price. Brought in my ds for a few problems (Id been pretty rough on it), and they patched it all up for $35. A good choice for when something goes wrong. They also sell used consoles, but Id call to make sure they have it in stock first.

Li
Review №93

On my PlayStation 4 needed to be fixed and I need an extra memory these guys when I need a weighing help me with my PS4 so I give her 5 stars for excellent quality service and extra custom so these guys are very good

jo
Review №94

Nice place to repair your console.

Wi
Review №95

Incredibly friendly; answered all my questions and more; super helpful experience. Thanks to Pat and the team for being awesome. Highly recommended.

Ma
Review №96

Top notch, quick service and fixed as described.

Me
Review №97

Brought a Nintendo DS in to get fixed. When we got it back, it was making a clicking noise opening and closing. Within a week it fell apart. People are going to catch on fast to your scams. Definitely taking parts out and replacing with garbage. We needed the charger fixed, that was all. And Stop responding to every review you receive and do your job fixing our stuff and we wouldnt be writing these reviews. Also..offering $5 discounts to future customers and asking them to write reviews is very lame!! I would recommend anyone having problems with their Sony/Nintendo device to go back to the Sony/Nintendo, they have a program where you mail back in your game and they fix it. It takes a few weeks but its worth it, because they guarantee the work. And once you let a place like XCubicle fix or break your device, it voids the lifetime warranty that the device carries. They can tell if an outside company works on it. Save your hard earned money and avoid this place.

Pe
Review №98

I took my PS3 to Xcubicle because it got the dreaded Yellow Light of Death. These guys were able to repair it in a couple of days and its good as new! The fan they installed is kind of loud but they tell you that ahead of time...I definitely recommend them if your system craps out on you!!!

su
Review №99

My 3DS wasnt working and I needed a Motherboard swap. Tried to do it myself and showed up with the pieces next day. I went on a Sunday to explain what was wrong and asked if it could be fixed that day because it was my birthday. Drop off was at 12:30 PM and pickup was at 3:30. They fixed my 3DS with a discount and wished me a happy birthday. I never experienced such nice and helpful customer service in an electronics repair shop! They will definitely get my business again. If you are visiting for the first time be confident in knowing your items are safe with this professional and amazing crew.

CA
Review №100

The Best service I have ever had, was a 15 minute ride on subway was worth it, (I live in Hells Kitchen). I needed my Nexus 7 screen repaired, xCubicle was only site to give me a price list on line, everyone else wanted a description and then they would consult me for a cost/price. I just felt a hustle coming on . So I dropped my Nexus off on Saturday picked it up on Tuesday, payed $80.00 and I was done. I am still getting estimates of $120. to $140.00 from other companies LOL

Information
62 Photos
100 Comments
4.7 Rating
  • Address:48 Wall St 5th floor, New York, NY 10005, United States
  • Site:https://nintendo-playstation-xbox-repair.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 917-338-0645
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Computer store
  • Event venue
  • Video game store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Closed
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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