Incredible customer service! The team is very helpful, knowledgeable, and patient. They really make sure that the customer is happy and gets the best result, rather than trying to get as much money off of them as possible. The diagnostics is free, and they provide options on fixing the issue to suit the customers needs. All around great! 10/10
I recently took my PC to My Computer Tech after it died, hoping they could retrieve the thousands of emails on the computer’s hard drive. I was not disappointed. Ofir, the owner, couldn’t have been friendlier or more helpful, and the same goes for his assistant Leo and Ilya, My Computer Tech’s data retrieval specialist. They retrieved the emails at a very reasonable price in a day or two and put them on a flash drive, after which Ofir sat down with me for 45 minutes, showing me how to organize the retrieved emails and how to download them to my new computer’s email app. I am still amazed he took that much time to explain to me what I needed to do. And as if that weren’t enough, he even offered to help me with the downloads if I ran into trouble, either over the phone or by remotely accessing my computer. Definitely 5-star service. Though they’re quite a distance from where I live (about 2 miles), I wouldn’t hesitate to use My Computer Tech again for any computer-related problem.
Three times Ofir at MyComputerTech has done superb work for my PC and my wifes - first for retrieving the files on the hard drive of my home PC which died, and second and third resusciating hard drives and operating systems of PCs that now function perfectly again. He is a tech fixer you can trust.
I brought my desktop to My Computer Tech after my botched attempt at cleaning it out. They were very responsive and forthright about everything, and the charge was fair. I highly recommend.
Honest people who do quality work. Extremely professional - they repaired my iPhone 7, iPhone 6 Plus and iPad and did a fantastic job! Super quick every time. No nonsense - if there’s an issue they’ll let you know up front. Definitely my go-to tech repair people! They got a loyal customer out of me now!
Communicative, punctual and professional. Thanks for your help.
VERY HIGHLY RECOMMENDED. Look no further! Right before everything shut down here in NYC, my computer suddenly would not turn on. The staff at Computer Tech went way above and beyond to get my computer working. I am so grateful as I began working from home that very next day. Incredibly professional, they stayed open late to help me, and the price was unbelievably reasonable.
Very fast service and knowledgeable, friendly staff. I brought my computer in the same day and got it fixed within the hour. I wasn’t sure with my time constraints if they could possibly pick it up Sunday (not open) and was willing to come back and open the store if need be. Very accommodating, professional and efficient work ethic here! Highly recommend. He was also able to answer my random tech questions. Phenomenal!
Very professional and knowledgeable! I had a crash of my lap-top operating system. The issue was diagnosed quickly and fixed overnight. I give them my best recommendations!
I am glad I have done my business with this young man, I have to say he dose a thoroughly examination of the computers, and within two to four days he calls and has give me the diagnosis of all the computers I have brought, His prices are fair for having a business New York City that I have to say, But I do have to say this about this young man he is very knowledgeable when it computer and apple products. I just want to say thank you for all the help you have give me with my computers and I willcontinue to come back to do my business with you
It is hard to find someone in repair business and this honest. The fee whether high or low was clearly stated. The guys opened my computer, fixed the problem because they thought it was simple. Never overcharged even though it would have been quiet easy to do so. It was a different experience I have to say.
These guys are great. Very helpful and are very friendly. Definitely will go back to them if I have any other issues
Friendly, knowledgeable, and honest! Three things you rarely see when it comes to MacBook repairs. Can’t recommend them enough. Thorough, took their time with me and explained every detail of the process! Gave an honest quote and several options.
I brang in my cracked computer and some keyboard issues. A couple hours later the guy called me said it was ready. I was shocked and everything was fixed. I bring all my broken electronics there. I really recommend bringing your broken electronics to get fixed!
Ofir was AMAZING. Strongly recommend this place. He was professional, knowledgeable, and very polite. When he was fixing my computer, he explained what he is doing, this put me into ease. He also fixed my computer very fast and well. If you value your time. Come to this place. Thank you!!!
My computer stop working suddenly by surprise. They fixed and cleabed it too look like new in no time! Great service kind stuff and great prices? Thank you very much! And highly recommended
Great fast and professional service. Ofirs demeanor is incredibly nice and professional no matter what he is doing.
Offir was amazing and fixed my broken computer screen in about 10 seconds ! Highly recommended.
I have been a customer for many years and this place provides the best service. I did shop around for service. This technician is the best, he is very knowledgeable, his prices are better then any other place, he can fix anything including data recovery ( which everybody else said was impossible) . My computer runs fast with no glitches. Always a pleasant experience. Highly recommended.
After reading all these excellent reviews I choose this place. My laptop was water damaged. When I came there, first of all the man was honest and told me that my computer impossible to repair. But then probably wanted to take advantage, because I was really sad and confused, had hope to bring my computer back to life, he proposed me to see if its possible to repair. If my laptop will work after dry, Ill pay $250. Probably because of language issue and my emotional condition, I missed the part where I have to give my laptop him for free if its impossible to dry. It was very tricky. I am so naive, because thought the guy want to help me. I remember he mentioned that you can sell damaged computer by parts on eBay and make good money from it. But I thought it was a part of conversation about similar situations. Few days later he called me and told that its impossible to repair, we can to buy new parts and it gonna cost a half a new computer. I decided to buy a new one and ask when I can pick up my laptop. The man replied that we made a deal and he takes my computer... Yes, its my mistake, I didnt listen carefully. Because I didnt expect this tricks from him... Just wanted to aware everyone be very careful with this guy. He charged $125 for his work. I could leave this computer him and didnt pay. But I dont like when someone make me fool. I will never go there again and next time will pay more attention in similar situation
My Macbook Pro hadnt been functioning properly for quite some time and Apple told me I had to go to a 3rd party store to fix my laptop since it is a model from 2011 (and obviously they want me to purchase a newer model vs helping me fix my vintage one as they called it). I was gonna just buy a new laptop but I decided first to try and find reliable repair shop to see if I could get my laptop working again. So glad I found My Computer Tech Inc. The man who helped me (whose name I forgot to ask for) was friendly and he got my laptop working perfectly again! So glad I found this place :)
Best computer and phone repair place in UES...Theyve fixed my cracked screens multiple times, even threw in a screen protector.Fixed my MacBook and helped with harddrives that were acting up. These guys are great.
Extremely helpful and kind.
These guys are great they heled me out alot
Ofir was brilliant and so kind . What a joy and he helped me fix my office word problem. He was always willing to show me other valuable lessons with my PC. There was never a hesitation to please. Prices are great and low. This place is a diamond I will never go anywhere but here.
Really great service. They opened up and diagnosed my hard drive without charging me. Super helpful with advice for how to recover my data, and tips about hard drive back ups and maintenance.
This guy fixed an issue with my computer that actually just required entering settings from startup and changing one thing. He still charged me over $100 dollars for it, and I only found out when it kept recurring and saw a more ethical computer repair person who did not charge me at all to do the same thing and showed me how to do it on my own.If you have the option to seek a second opinion, do it. He may know what hes doing, but he is unethical and will charge you unfairly and make it seem as though hes actually doing more work than he is.
I thought my power supply died. I brought it in and they confirmed that the psu had died and even tested my comp with another psu to make sure that was the only problem. They let me know what psu to buy and even offered help should I have trouble installing it. They also gave me some general computer advice which was nice.They were very kind and helpful.I would visit them again should I encounter another problem.
My first consideration in picking a computer consultant isnt technical excellence. Thats a close second. My first consideration is whether these are people I can trust, not only to do the job wel but to accurately explain the issues and their associated charges. Any professional can tell you a job required any number of bench hours and if youre like me a computer is a black box you have no way to assert otherwise and have to pay whatever they want.I brought my problem -- and it was a big one: data recovery off an SSD drive -- to My Computer Tech and they retrieved the data on time and for a very reasonable cost. Are they the cheapest? I dont know, I didnt shop the job around. I chose them based on a five minute phone consultation from which I gained the strong impression that these were honest staff. I do know that an initial low-ball quote means nothing, and that later the savings can be eaten up by unseen problems once the cover comes off. My Computer Tech came in at the low side of the quoted range and I would have paid much more owing to the value of the data retrieved.
Great service. Definitely recommend ! My laptop stopped working. I thought that its a laptop itself but they recommended to buy a new charger to start with. It was a charger. Thank you for your help !
Very pleased that I found them. STRONGLY recommend. Needed help to install a replacement battery on my Dell laptop which Dell shipped to me. I called them after I was unable to unscrew the existing battery. Knew this was a 10mns job. 2 other places in the area quoted me up to $100 to do the job and up to 2 hours. Spoke with Amoodi who said to come over, that they will do it right away and that may not have to charge me for such a small job. Ofir replaced the battery in 10mns flat and did not want to charge me (which I declined). Needless to say, pro guys who know what they are doing and are not here to rip you off.
I am an attorney in practice for over 50 years. I am in the service business. My Computer Techs principal, Avi Keller, gives great service. He has a lively personality, is professional, and fair. I look forward to working with him in the future. I recommend him.
My desktop computer would not boot properly through repeated attempts so I brought it in for a diagnosis. On-site, the computer booted up so Avi did a quick inspection and clean-up for us at no charge. The service was professional, friendly, knowledgeable and reasonable. I recommend My Computer Tech Inc whole-heartedly. Thank you!
Avi, Im glad I had a chance to stop by and say thank you for all of your work over the years. Avi I has fixed computers for me and my friends for many years, all with great success. Ive also purchased laptops from him, all working well after many years. I have referred him to my friends and would refer him to anyone reading this review. Thanks again!
I brought my computer in because it wasnt working anymore. After a quick on-site diagnosis I was told the problem and cost to repair. It took less then 24 hours for him to repair my computer. It has been working perfectly since then.
Ever needed a guy that can fix whatever hunk of electronics youve got? This is that guy!Brought in an almost-decade-old Mac G5 that several other people said isnt worth trying to fix. These guys fixed it up to working as good as it did when we first got it! And to boot, they do free cleanings and preventative check-ins to keep you out of trouble. Theyve won a life-long customer!
Love this place.. they always get my stuff back when no one else can.
Very honest and reliable. My whole family goes to My Computer Tech and always get an honest answer. Ive taken many computers and ipads to this shop and have always had great service!!!I would highly recommend!!!
One star is far too generous. My dad walked in to get the light on his keyboard fixed (because he didnt fix it the first time), and this man fiddled with something and caused the computer to no longer start. He then proceeded to yell in my fathers face saying it was some imaginary water damage that never happened. We used the computer 30 min before walking into the store and was in perfect working condition aside from the keyboard light. The Technitian then destroyed everything on my dads hard drive. The computer had to stay over the weekend. Not only did this man break my fathers computer, twice, he disrespected me and my father and then had the nerve to charge us! I recommend you look for another place for you to get your computer fixed and run away as fast as you can.
Amazing service!! Brought my laptop that I thought was a goner and it was actually a simple fix. He had my laptop running within 10 min and I was on my way. Saved me from buying a new one. Thank you!!
Ofir was super helpful, honest and knowledgeable.
Im a computer nerd for a living, but there are still a lot of things I dont know. I had a few issues with my laptop and when I brought it in it took less than 5 minutes for them to identify the problem. They replaced my hard drive, loaded up all my applications and it worked perfectly. Like nothing had ever happened.I also had 2 old laptops and neither one of them was working. They took parts from one, added it to the other, installed my OS, (Windows 7) as well as all my programs. They even threw in a new laptop battery for free! I was out of there very quickly and the cost for everything was under $200.While hanging out and waiting for the work to be done I realized that Avi and Miro (The owners) were very good guys they bought me coffee and even lunch while they were working. That is customer service that you cant really get anywhere else, they went above and beyond.Now, they are my goto guys for any computer issues. I highly recommend them, you will not be disappointed!
I called about my hp notebook I was advised my pro lam could be fixed. I came to the location dropped of my notebook came back a few hours later problem fixed. Very professional and timely.
Great service nice people great customer service i will come again if i need to fix my computer
I recently had an issue with my desktop shutting down and crashing and although I have some experience with PCs I couldnt diagnose the specific issue. I brought my PC to My Computer Tech and my first thought walking in the door was how clean and organized the place was.They were extremely professional and very courteous.They offered a free diagnostic and Avi called me within 2 hours letting me know the problem is that my CPU cooler had died (i had suspected that but was unsure). He quoted me a fair price not only fixed that issue but installed some other hardware I had been wanting to install for years but never had the time. The work was done quickly and professionally. Thanks to them my PC is running as smooth as ever.I normally dont write Google reviews but after experiencing their excellent service I felt compelled to write a review.Good Job guys !!!! Thank you !!!!
Very professional and friendly, i got my Sony laptop monitor replaced in tow days with affordable cost, Harley recommend !
Not professional customer service. Even when I couldnt find what I was looking for the guy was trashy to me, his voice tone reflected it. Didnt want to argue my point with him, since the guy could not emphasize.
This guy is the BEST!!Hes friendly, very cooperative, and he fixes problems fast.After entering the building, he will look at your compute, analyse the problems and give u a price if these problems are fixable. If not he will give you some advice free of charge.Moving downtown on Fulton street but will never go anywhere else than at this shop even if its 90 blocks from my house.I highly recommend him !!!
Professional crew, got my data recovery fast
Excellent service. I had a bad keyboard on my keyboard and was uncertain what to do. Computer Tech ordered the part and fixed asap. Great service, friendly people and professional. Thank you guys!
Highly recommended! They know their stuff, very knowledgeable, great service, affordable, both thumbs up!
Best PC repair shop Ive ever been to.Thanks, Peter!!
Efficiency, honesty, reasonable prices and nice people. What else can you ask for a PC tech?
He is the best -- absolutely brilliant. I used him for a number of years now and he has saved my butt on a number of occasiond! A very honorable man in a sea of misfits, scam artists and flim flam men.
I am a casual gamer and I have a few computers that need fixing and tune ups. This review is based on 2 recent experiences at this location.(1st) Time ExperienceIssue: My main computer was having issues, randomly shutting down during big title games and without any warnings. I got no blue screens or errors just complete shut downs. I called up and was told to bring it in for a checkup which was FREE.(I tipped him for his service and good attitude)Service: Key things I liked about the quality of service I want to mention is the personal attention you get. I also liked how quiet, clean and organized the place was. Tech seems very knowledgable and willing to negotiate prices.Resolution: My heatsink was clogged, a lot of dust had accumulated and was causing issues. I need to clean it more regularly and consider a upgrade since the quality of heatsink does not match my processor needs as efficiently. My heatsink needs an upgrade was the suggestion.Final Thoughts: He not only cleaned my pc, benchmarked/stress tested my pc and commented would only charge if he actually worked on the pc.Today I am going back for the installment of my new heatsink(Corsair - H100i v2) and also get my laptop checked which might also need a cleaning. Will update review again for my 2nd trip around.(2nd) Time ExperienceService: Upgrade Installation of Corsair - H100i v2 (Current value $109)He told me it would cost $275 for such work but I found that to expensive and considered the job simple therefore cheaper. He lowered the price to $125 for a heatsink installment which I am confident that is what we agreed. We had previously talked about him doing a full new build for me so once he was done building he charged me $272 and said $125 for the future build which means he charged me $147 not $125 since a new build setup is $500. I will admit he did prioritize my PC but the price was excessively expensive!Recommendations: Get it all in writing FIRST. I will give it all a benefit of a doubt and on a misunderstanding. I walked out paying $272 instead but a credit of $125 towards a future build. I am not upset but I guess I have to make the best of it. He seems like the best tech around the block. Even though it took him 3hrs to install when only the front and back cover of the case were needed to be removed to install. Removing the motherboard should not impact installment price which he said was partially the reason for price but he never removed. He did though remove my graphics card temporarily for space and my back case fan permanently.Final Thoughts: I brought in high grade paste for the processor and heatsink so we could remove the factory one on the new heatsink but it was not used. When I mentioned it he said he would use his instead but at the end of the day he refused to use any and kept the factory one on.I think he did the best he could with the knowledge he has on building. I appreciate his efforts, commitment and awesome attitude. I will be coming back for future repairs but be better prepared so doing YOUR homework before you come is a MUST. I do feel I couldve negotiated the price better if I could of explained to him what to do to make his job easier. I also want to end my review with me in the future getting things in writing and having another person with me verifying what we are agreeing on because I do believe communication could of been better. I saw this last note based on not just my experience but other reviews. I do believe he can get the job done, will go the extra mile but will cost you $$$PS: The laptop was not fixed since it would cost more to fix it then what it is worth so leaving it as is.Had to install the data cable for the RGB lighting myself from the Corsair - H100i v2 setup that was left out.A full PC build with custom water cooling cost $500You buy the parts.
Friendly, quick and competent. My PC is running better then ever
Needed a laptop repair, few iterations with other less awesome places, first. Couldnt be happier.
Great place to repair your computer
I dropped off a laptop for repair and surprisingly it 100.00 dollars more than what It was quoted for. Also, the laptop was not in working condition. The owner offered to sell it for parts.
INFORMATIVE. AND HELPFUL.
Go here first.