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54th Street Auto Center
415 W 54th St, New York, NY 10019, United States
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54th Street Auto Center

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Ju
Review №1

An honest and competent auto shop does exist in Manhattan. Kevin and the crew were helpful, upfront, and shared the information I needed to make a sound decision on my cars repairs. The work was done quickly, at a reasonable price (for NYC) and I wasnt pushed into things I didnt need. I plan on coming back here for a long time.

Ju
Review №2

Took my SUV there for a diagnostic since the motor would power off at stops and this was nearby, as well as a pretty favorable review commenting on trustworthiness of this shop. I didnt mind having to wait until two days for them to get back to me. I was quoted about $970 for parts and labor. I figured it would be cheaper to tow it to our regular mechanic who ran two diagnostics with two different machines which did not show the problems from the quote, and in fact the issue was resolved for just over $200. Beware.

Om
Review №3

Dont ever use them for towing services, they will keep delaying and delaying for you to pay them more money to come to you faster, 2 hours to get to 10 min away from their location and thats after the driver texts you and tells you they are en route

Ah
Review №4

Don’t ever use this company it’s very bad service

Sh
Review №5

I was stranded in NYC. This company came with 15 min and rescued me out traffic. Cristian was excellent guy who provided the service quickly and professionally and drove me back to Jersey safe and sound. I highly recommend Cristian as a top notch service provider for this company.

Ko
Review №6

I came in on a front passenger tire flat with 8yr old tires. Everyone was Awesome!KEVIN at the front desk provided excellent information & HONEST service!Nick provided Friendly & Professional Service reminiscent 30yrs ago, when we where polite because it was the norm. Rudy the gentlemen who actually replaced all 4 tires, fixed a badly damaged rim, replaced my spare, and washed the car! Amazing service from everyone. As a 48yr old woman I would highly recommend this Auto ctr to everyone, especially women, they will Assist and Not Take Advantage!

ro
Review №7

Amazing Staff 😍From owner to manager...

Ol
Review №8

I got excellent emergency towing service provided by Roger. Real professional and great person. High class !!! Thank you so much!Oleg Modik.

La
Review №9

They quickly fixed my car issue due to a rat. Kevin was so nice and informative. Thanks

Ya
Review №10

I needed a tow last Thurs evening and Chris was the driver who was assign to my call ticket with AAA and he was very courtesy, professional and was on time. The auto shop repaired my fan belt and alternator within 1 day. The guys at this shop are great at communicating and in following up. Definitely recommend and trust. Thank you. YR

Ro
Review №11

Was a very nice and professional expetience

Jo
Review №12

Great service & awesome staff. Deal w Nick, u will not be disappointed.

Ad
Review №13

Nice and crew were amazing again. Constant updates and left me unworried.

Jo
Review №14

Extremely rude staffs, prices quoted are 2-3 times higher than elsewhere.Worst auto shop I have ever been to.

th
Review №15

Cristian came so quickly and took care of everything. He was helpful, professional and saved my day and car. Didn’t waste any time. Am so grateful.

SA
Review №16

I was involved in an automobile accident on November 10th and I called 54th Street Auto. Not only did they come right on time, but they also took excellent care of me. They made sure I was ok and they took my car over the weekend as it was a Saturday. The autobody technician, Nick, called me first thing Monday morning and assured me that I would be more than satisfied with the results. I have to say- I WAS COMPLETELY SHOCKED with how AMAZING my car looked. Not only was the job done on-time, they went ABOVE AND BEYOND. They detailed the inside of my car, they fixed things without me asking, they changed my windshield wipers, replaced light bulbs, I mean Ive NEVER Experienced such great services in my entire LIFE!!!!! If you have any autobody work needs, Please, Please, Please, go to 54th Street Auto- THEY ARE THE BEST!!!!!!!!! I GUARANTEE IT!!

Th
Review №17

Exceptional service and detailed explanation of service performed. Very convenient drop-off and late night pick up. Five Stars!!!

We
Review №18

My car broke down on a drive from Texas to NY. Thank God it was sent to the guys at 54th! Kevin was awesome and so friendly over the phone and Nick is a gem! He made everything so seamless and easy when it was time for me to pick up the car after a quick 24 hours speedy turn around. Basically: GET HERE! they’re awesome

Ow
Review №19

Had an accident with significant damage on my 2017 WRX and these guys did a great job. Kevin and the whole crew took care of everything, keeping me informed throughout the repair process. I actually got my car back looking better than before the accident! It was clean and shining like new, and the repairs were top quality. Do your car and yourself a favor and look these guys up for all of your automotive needs! You will not regret it!

Ch
Review №20

Rich was extremely knowledgeable and kind and extremely well spoken.He was also honest which is something I have never found in a car mechanic in New York City.I will be using 54th Street Auto from now on.

Da
Review №21

They did an amazing job fixing the damage on the hood of my truck. I was even able to pick it up after hours...They were friendly and prompt.

Ge
Review №22

Both my battery and starter went out at once. AAA towing came to my rescue right away. Once they took my vehicle on a Flat bed to the shop I received a call to inform me about pricing and other details. Once at the shop the mechanics and team were able to get the parts in and fix it within 24hr hours. Very Impressive.I ultimately had an outstanding experience with Brad and his team. There were able to take care of my vehicle and guaranteed their work. Im very pleased with the customer service, communication, and pricing.If you like your car to perform above the rest, with no mess, then this is your place.

Pa
Review №23

They knew exactly what was wrong with the car and got me the best quote around. I went to 3 other shops and none of the other shops were even in the ball park of 54th st auto .

Ju
Review №24

Great shop! Towed my car and carefully assessed all the damage to wheels and chassis, then fought with my insurance to repair it properly. Kevin was meticulous and persistent and now my good old car is all better. Thanks, guys!

Vi
Review №25

I had a great experience at the 54th Street Auto Center. My car was towed there after calling AAA. I had a problem with my insurance company at the outset and Kevin was patient and very helpful in getting it resolved. In addition to excellent customer service, they are clearly very knowledgeable and experienced and were able to diagnose the problem with my car right away. They did excellent work and returned my car to me cleaner than it has been in years! I also very much appreciated that they offer late hours so I was able to pick my car up in the late evening after I finished work.

Sa
Review №26

Kevin and the entire staff was professional and helpful. They worked with my insurance and had my repairs done quickly and my car was returned in the best condition it had been in since the day I got it. Recommend very highly.

Ma
Review №27

They do their best and if you are AAA Member 10% discount. Also, they are pretty quick getting the job done!

Je
Review №28

Scheduled a tow on Friday afternoon for Saturday morning. Spoke to a really friendly professional man three times setting everything up. Tow never happened on Saturday, no one called, I came to realize car wasnt towed on Monday morning. Called 54th street auto and 45 min on the phone led to no help, no apology, wouldnt accept credit card over the phone or cash up arrival. They totally screwed me over and didnt care at all.

TE
Review №29

Over Charges you to find out what is WRONG with the vehicle and over charge more than BMW charges for parts used to fix the vehicle....Not GOOD AAA EXPERIENCE

Tr
Review №30

They r car gods

Ma
Review №31

Kindness, communication, and excellence are the three words Id use to describe my experience at this car repair business. In this mean world today, to be treated with such respect and civility by every one I interacted with, from the front office to the shop itself, was a pleasure. They very clearly communicated each step of the repair process, AND kept their word. And the quality of the work was superior.

Ch
Review №32

I had my car repaired at the AAA garage on 54th Street, great service and finished product (repairs to a German sports car) was beautiful, and Im guessing much more cost effective than taking to the Dealer (I hope anyway =o). Kevin was my customer service rep and was very attentive and responsive and kept me posted as they obtained OEM parts needed to complete the repairs. Ive had work done here before and great service and work work product is what brought me back, confidence in the service and pricing. Great work guys!

Jo
Review №33

Good service

ab
Review №34

I started going to 54th St. auto center in 1990 when they were called JLM. I have continued to go to them for 30 years because they do an excellent job every time. They not only provide standard car maintenance, but they do incredible bodywork. The owner only recommends what needs to be done. Their prices are excellent. Most importantly, I trust them implicitly. I go nowhere else.

Ca
Review №35

I highly recommend 54th Street Auto. Overall service was excellent and the staff could not be nicer or more helpful. Special mention to Kevin who is terrific. He was extremely knowledgeable and generous with his time, patiently answering all of my questions, and provided the highest level of customer service.

La
Review №36

I have been going to 54th Street Auto Center for over 25 years. The service is incredible and the work they do is superb. They do all car maintenance and body work. I would go nowhere else.

Ku
Review №37

Great garage, been gong there for years.

As
Review №38

First off, Ill say that I NEVER leave reviews. Ever. This is the first time I have felt passionate enough (about any customer experience, let alone an experience at a mechanic shop) to do so.So, my car broke down and I ended up getting it towed via AAA to 54th St. I was hesitant after reading some mixed reviews online, and I live in BK and wanted to find a shop closer to home. In the end, I am SO happy I ended up going with 54th St.From the very first day, Kevin was very communicative with me and listened to my concerns about my cars history and issues. He kept me informed throughout the entire process and was very forward with me about money and where & how I could save / what was worth spending more on.The entire repair process took a couple of weeks, but most of that time was waiting on one part to arrive. When I went to pick-up the car (this was during COVID), it had been cleaned on the outside and the inside, everyone was wearing masks, and I was supplied with disinfectant to wipe down any surfaces before driving off.My car works perfectly, and I even received a text from Kevin checking up on it a week later.As a young woman, I am unfortunately accustomed to being treated as lesser-than at auto shops. Im always wary of being taken advantage of or being ripped-off. This was NOT at all my experience at 54th St. Kevin listened to me fully, he never questioned my understanding of my car. There was no man-splaining, never even a hint of a condescending tone.All that to say. Kevin rocks!! I had a great experience. Take your car here, you wont regret it. Ill be back for sure.

Th
Review №39

I have been coming here for quite a while, 10 years in fact. Customer service is always excellent as well as the repair. They do amazing body work and take care of everything (insurance wise) from the beginning. It is very rare to find an auto shop that actually cares enough and is detail oriented. I love the fact that they detail the car at no charge to me before they return it. I have never had any issues, they have definitely earned my trust, I wouldnt go anywhere else!

Da
Review №40

Brad is very knowledgeable about cars and gives an honest opinion about what needs to be fixed and the costs. He worked well with me to decide what were the priorities to be repaired and what could be done later to save on costs. Their prices are very reasonable for New York City, and they do a great job. Its a way better and less expensive option than going to the dealership.

Jo
Review №41

Came in with a flat tire and they provided excellent and timely service! They did not try to sell me on any unnecessary repairs. I would recommend this auto repair shop to anyone looking for honest mechanics and repairs done right the first time!

Ha
Review №42

Brought my car to other places. They could not fix it properly. Showed it to Kevin and it was fixed in one day. These guys are awesome. Also Ritchie at the desk was polite and courteous. I would give them more than 5 stars if u could.

Jo
Review №43

Got my car towed here with triple A because of starting issues. These guys provided excellent service throughout the experience. They were very clear about the issues with my car, and what It would take to get them fixed. The staff were extremely friendly and seemed happy to help me out, and they even threw in a free wash! Would recommend this place 100%

pe
Review №44

Was given exemplary service by Cristian Aguilar. My car wouldn’t turn on after two different attempts to boost the battery so I was ready to get it towed to the dealership. Cristian came, diagnosed the issue and resolved it without towing the car!Life saver!

MI
Review №45

I have brought my car to 54th Street Auto three times in the last twelve months (2 tows, 3 repairs). The staff (Brad, Kevin, Rich) are all knowledgeable, courteous, and thorough. The prices are fair, and I could not be more satisfied with the work that they have done. I highly recommend this repair shop.

Do
Review №46

These guys are pros, they can do anything and did an exceptional job on my car. I cant thank them enough. Nick is the man, he is more than helpful and accommodating. I really appreciate their service because they actually go above and beyond what is expected. Plus, when I got my car backed it looked brand new. The whole process was extremely painless and was completed ahead of schedule. I would highly recommend them to anyone.

Un
Review №47

I was assisted by Brad who was amazing with me. Helped me every step of the way when my car got towed to their shop. Everyone was so nice and really had their best interest in helping me get the best deal for my situation. Definitely will be coming back to them if ever need be.

He
Review №48

This auto shop is part of the AAA roadside assistance. I ran a run-flat tire last night and the guy Jose was extremely helpful in helping me to pump some gas in it and discover its a leak. The next morning I drove in and their service is great and the price is reasonable.

Wi
Review №49

I have brought my cars into 54th Street Auto Center for routine maintenance, brake jobs, new tires and body work since 2006, ever since they were recommended to me by my previous mechanic before he retired. The service is excellent - I havent had a breakdown on the road in the last 10 years! Count me as a highly satisfied customer.

Ch
Review №50

Kevin and his associates take a personal interest in maintaining my car. Their expertise is peerless. Their pricing is always fair. You just dont find an auto center like this in NYC anymore. If you ever did. They are the best.

Vi
Review №51

This was by far one of the best experiences I have had when it comes to getting my car fixed in a timely and cost effective manner. Brad and his crew were very efficient. Excellent customer service and knowledgeable staff!

Ga
Review №52

I was towed by AAA to 54th St Auto Center after my check engine light came on after the car started jerking when I stepped on the gas. Brad and his team worked diligently to properly diagnose the problem. He kept me updated on the progress and I am happy to get my car back in tip top shape. So grateful to have found a reputable shop to bring my car!

An
Review №53

Incredible service! I greatly appreciated their communication & speed of service. You get what you pay for with these guys.

Zh
Review №54

Had surprising pleasant service and support from this place after AAA had to tow my car to this location. Brad and his team were easy to communicate and work with. I would come back again.

Ro
Review №55

After forty years with my mechanic in Brooklyn, he called to advise me that he would be retiring and closing the shop. My initial reaction was selfish, Now where do I go? It didnt take long to find out . My battery died and wouldnt keep a charge. I took my car in to where AAA had sent a tow truck from. They replaced my battery and customer service was excellent. Not long after, I needed belts changed and again customer service and the work performed were excellent. Since then, my oxygen sensor needed attention and again they came through with service and follow-up. It looks like I will be establishing another great relationship with a garage and I wont have to drive an hour to Brooklyn.

Le
Review №56

BIG THANK YOU to the team at 54th Street Auto Center for a recent Auto body repair on my Porsche Cayenne.Exceptional customer service experience, integrity and delivery:- Courteous and respectful mechanics and owner.- Worked out all appraisal details with the Insurance Company (even the - appraiser had kind words about the business).- Provided up to date status and advice throughout – even during the wee hours on holidays.- Flatbed pickup and delivery- Repair par excellence and ahead of schedule despite the Christmas holiday season.- Complete detail gratis.They have definitely set bar high and I would not hesitate to recommend them.Kudos!

Ja
Review №57

Got a routine oil change and tire rotation the other day. Extremely fast, done within an hour. I recommend calling/going when they open. No cheeky comments about other problems, would highly recommend! $35 for oil change/filter and $15 for tire rotation.

Mi
Review №58

I had an awesome experience with this towing company after calling AAA. They came to the busiest part of Manhattan, right in front of Port authority, within 45 minutes as promised. Angel the driver was very helpful and friendly, and went above and beyond. He was really great. I would use them again.

No
Review №59

My car broke down in a parking garage on 28th Street during a visit from Boston. What could have been an especially distressing situation was made much better by Edwins graceful and prompt handling of matters. After some troubleshooting, a battery change and a tow to the shop, the fuel pump was deemed shot.The shop told us it would take a few days and as we retrieved our things from the car they offered us a ride to the bus stop for us to head back north. I received the call that the car was fixed a few days later and, after another long bus ride from Boston to Manhattan, I picked up my car and its never run better. Averaged about 36 mi/gallon on the trip home which is way above average and shes never been more of a pleasure to drive.Everyone at the shop was so transparent, sympathetic and understanding of the unease that comes with an expensive repair. In such a precarious situation that (from past experience, I know) could have been much more frustrating, Im very grateful we ended up at 54th Street Auto Center and cant recommend them highly enough.

Kr
Review №60

Hi, I saw your service station on google map but i didnt find the website. Website is your online brand to bring the customer on your place.I love to help you to create beautiful website which gives your customer a better way to find you. So they can come easily . Lets discuss moreRegards,Krunal temkarSkype: [email protected]

Re
Review №61

Great service without a doubt.These people are extremely knowledgeable, well spoken and they answered all my questions i had regarding my repairs and time frame.Well recommended! 🤙

Sh
Review №62

Car was sideswiped by a truck while parked. Kevin and the team at 54th St Auto were great. Arranged for a pick-up and did all the repairs expertly. Kevin kept me posted on progress. Car was delivered detailed and spotless.

Da
Review №63

They told me they could repair my car if I stopped it off. We arranged a time. When I got there they informed me that is have to stay with the car (for hours) while they repaired it. Classic bait and switch. I wouldnt recommend.

Ro
Review №64

My car was frozen with a bad alternator and I was picked up by their tow truck to their AAA friendly facility. I was covered under warranty, but some issues caused a delay. My car was serviced in time for me to get to work a day later. Staff is attentive and helpful. Thanks for your assistance! Will be back for any of my cars future needs.

Ma
Review №65

The few The Proud Essential Workers. 2020

Jo
Review №66

Ive been bringing my Dodge Caravan to Kevin at 54th Street for more than 10 years and he never tries to talk me into repairs that I dont need. They are excellent diagnosticians and always let me know what needs to be taken care of right away and what can wait. The work is always done right the first time. The guys are friendly and professional and I can pick up the car literally at any time since there is someone there 24 hours. I wouldnt take my car to anyone else in Manhattan.

J
Review №67

We were struggling to get someone to tow us after a flat tire near the ramp to GW bridge and our tow guy sent by acura provided the best customer service and we enjoyed talking to him on the ride back to the garage. The manager on shift at the time was great too. He explained how his guys need to provide top customer service and that his trucks are always clean

C
Review №68

Had a no crank issue with my Jeep and needed a tow. It was late in the evening so both AAA dispatcher and the tow truck driver recommended 54th Street Auto Service.Got a call from Brad the next morning. He was upfront with what they would do . Kept me informed all day and got me out the same day. Cant ask for anything more.Great job, would use 54th St. Auto Service again in the future .

Be
Review №69

I had the coolant reservoir bust while driving to work. I called AAA and they sent a driver from 54th street auto. The driver was friendly and got my car hooked up and brought it to the shop to be evaluated.They figured out what happened and got me back in the road quickly! Brad was great to work with. He kept me informed throughout the repair and got me back on the road the next day!Id recommend 54th street auto for your NYC vehicle repair needs!

fr
Review №70

Excellent place: besides the long wait for an appointment the service was speedy and very professional. Robert was careful in fixing only things that needed to be fixed and recommended we wait on some other things so that we could stay within our budget. Ill definitely come back here.

Pa
Review №71

I recently had my 2016 Dodge Durango repaired at this shop. They lived up to every expectation that I was told. The staff was friendly and accommodating. They kept me up to date with every step of the repair process. The workmanship was excellent and they finished ahead of schedule. They have my full commendation.

Da
Review №72

Ive brought my vehicles here for maintenance and repair for years. The shop is friendly, knowledgeable, and professional. Work is discussed and explained and prices are fair for NYC. Having my vehicles maintained by Brad et al. has definitely improved the resale value of my last two vehicles. Highly recommend.

Na
Review №73

We’re from out of town and our alternator died right when we got into the city on a Sunday evening. These guys came to our rescue and had us up and running by the next morning and gave us a great price. Lifesavers!

Ma
Review №74

Customer service from Brad was outstanding. Convenient manhattan location. They bothered to check in with me a few days later to confirm all was well. I will return.

Da
Review №75

It was 15 years ago when I first brought a car into 54th St. Auto to be serviced. It isnt often when you can look back and say, That was one of the best decisions I have ever made. The safety of the customer is always of the utmost concern for Kevin and the rest of the crew. Trust is so important in the car service business, and this shop has earned it! North, south, east, west, 54th St. Auto is still the best.

Di
Review №76

Just awful customer service, rude & extremely aggressive mechanic. Overprice, under value even in Midtown its super over priced. Avoid this spot at all cost.

cl
Review №77

Great service, dedicated customer experience with Brad. Very clear explanation and detailed invoicing. They even tried and save me some money on manpower and spare parts. Highly recommend.

Li
Review №78

The rear right side of my Rav4 was making strange noises when turning uphill. I called 54th Street Auto the morning of Good Friday, explained the issue and Brad said to bring in the vehicle. He drove with me and looked under the rear end to find that the suspension arm control brackets were badly rusted and one broken. He ordered the new parts from Queens and had the car ready within 3 1/2 hours. Great service, friendly and priced fairly. I highly recommend this business!!

Sh
Review №79

Id really recommend coming to this auto shop cause they really know what they are doing and give you details on everything thats wrong with your car, unlike other shops wont. Keep the good work up!

Go
Review №80

After an unfortunate and unforeseen malfunction with my car late at night, I was directed by the AAA tow truck driver to have my car brought to 54th Street Auto Center rather than having it towed farther to my usual mechanic, where I assumed repairs would be less expensive. I am so glad I took the driver’s advice, as I couldn’t be more pleased with the service and kindness of everyone at 54th St in repairing my vehicle, and also giving it a comprehensive diagnostic and informing me of their recommendations. They were accommodating of my schedule, responsive to my queries, and fair with their pricing. I have found my new mechanic! Huge ‘thank you’ to Brad and Kevin!

ze
Review №81

Kevin and Brad were very nice and respectful. Triples A came to my rescue immediately! Saturday night my car just stopped. Apparently it was my battery starter if I’m correct Lol. Once AAA dropped off my car, they contacted me first thing the next morning. Due to the fact it was the weekend after hrs. They broke down exactly what was wrong with my car. I even got nasty to the gentleman who had answer the phone b/c of a miss communication. He kept it cool and professional. They even offered me a even better deal at the end. I’m going back to fix another part soon lol.Thanks guys !

Ch
Review №82

Nick Santana, Brad,Kevin,Rich and everyone I worked with at 54th Street Auto were great! Hard working, honest, punctual, communicative, professional, thorough and very helpful post-accident(s) with my car.Highly recommend this AAA center for body work and knowledge!Once again, I was rear ended and Kevin,Nick and crew took care of every detail to restore my car to showroom shape.Very happy.5 stars

G
Review №83

I was shocked to find that my car didnt start when I went to drive it on Thanksgiving day! They towed the car to their facility. They fixed the car quickly and sent me on my way. I called a few months later because the battery was dead, I found that to be quite strange since I just replaced the battery a few short months earlier. When I called, Kevin told me that the battery was new and was still under warranty. I called the dealer, gave them that information and sent the receipt to the dealer, at Kevins insistence, accepted the warranty. If it wasnt for Kevin and his commitment, I would have been out a lot of money. Thank you @54thstreetauto! I appreciate it!Signed, Gobble Gobble

Ra
Review №84

I was with my mom and daughter from Philadelphia to see the Harry Potter Show when our car broke down. Every person we dealt with from 54th street Auto was amazing. They were courteous, kind, patient and so accommodating!!!! They made sure we made it to our show on time and kept us informed as to the status of our car. When Kevin called to inform us that the car was unsafe to drive they were so accommodating with us to help arrange for a car rental. We can’t say enough wonderful things about 54th Street Auto. And since then, they fixed our car and brought it back to us in Philadelphia. Thank you!

Ch
Review №85

My experience here is unfortunate. The estimate for potential repairs to my vehicle were very high, and somewhere in tow, or while they had possession of my vehicle, I had items stolen from my car.I did feel that the price quoted for repair was outrageous, but I do not live in NYC for that very reason. EVERYTHING IS EXPENSIVE THERE! I ultimately got the repair done at my local mechanic in CT for literally 1/3 of what 54th would have charged.I was beyond frustrated and angry at the repair estimate, the fact that I had to leave my gear behind in NYC and return the next day to get it, and that my personal items came up missing. Heated words were exchanged between Brad the dispatcher, Nick the owner and myself. All of us sharing the same frustration with the situation. I thinking the worst of them, and they thinking the worst of me.After several phone calls, and a couple days of reflection, I called the guys at 54th back, and they did offer to compensate me for the loss of my items since they were lost on their watch. It was not the total cost of the items, but they could have told me they would do nothing.I dont know Brad or Nick personally, but I feel we resolved the situation with the best outcome we could generate at this time.

Br
Review №86

Ive been coming to 54th Street Auto for at least a decade. No complaints. The work is always first rate, but even more I appreciate the way they always take the time to explain what work needs to be done and why, what can be put off and what cant, and they always lay out cheaper options. Like good doctors, theyre always happy to answer questions, and Ive never had a bill that didnt closely reflect the estimate. The AAA affiliation is obviously a plus: 54ths tow and battery service guys are also great. (Ive got an old car and have used them more than once.) Bonus: my car always comes back cleaner after inspections!

Ki
Review №87

Brad, Kevin and their team are amazing. I had to go there three times in a short time with car trouble and each time they really looked after me. Great pricing. They charged me far less than any other garage I called had quoted me.

Er
Review №88

I got such great service from Kevin and Richard they eased my concerned with there friendly and professional service Id like to thank AAA for hirimg the right people after so many bad experiences I can now to begin to trust mechanics .Kudoos keep up the great work

Th
Review №89

Amazing service and good communication -Brad Gillis was very helpful and was on top regarding the work done on my vehicle I have to say he did a great customers service.

Le
Review №90

I discovered my cars battery was dead and a couple tires were flat after it had not been driven for several months. As a AAA garage, 54th Street Auto was courteous and responsive my several requests. They were amenable to working within my timeframe.

Lo
Review №91

Ive been a customer of 54th street Auto for 19 years and 4 cars....and in that time, they have always gone above and beyond the call of duty and made sure my cars where safe to drive. I have never felt as if I was ripped off..which is BIG...they have always been courteous and professional.

Da
Review №92

We had an incident where our windshield got destroyed. They dispatched a tow truck that arrived within 20 minutes and had us back at the shop 15 minutes later. They were friendly, helpful, and got our issue diagnosed quickly. Everyone there helped make a traumatizing experience much more bearable. Id definitely recommend them if you have any car issues in Manhattan.

th
Review №93

AAA Towing, had car towed from Manhattan to Jersey,

Ev
Review №94

Brad, Richard of whom my husband and I had a marvelous experience. Our car broke down we had to toll it to your garage. You treated my husband with respect and gave us a fair deal. Unfortunately, 2 days letterwe needef more help. Spoke with Brad and as a man of his word he gave us a fair price. My husband picked it up today and its running well.Thank you ever so much for your expertise and loyalty.We thank you. E Olivo E. Leach

Lu
Review №95

Happy, Brad took care of my Range Rover. Kept in constant communication over the course of the fix, and was pleased with the result. Thank you!

do
Review №96

Nick was great. Fixed my car twice and made it like brand new. The whole process was quick and easy. They really take care of the customer. I would recommend 54th st auto to anyone.

vi
Review №97

I was towed by AAA to 54th St Auto center after breaking down during the morning commute. There I met Brad who greeted me with very pleasant service and thoroughly explained my cars problems. After years of dealership service, I just found my new repair facility.

Da
Review №98

Two weeks ago I had a blow-out and AAA brought me car to 54th Street late on a Friday night. Not only did they have my car ready for me Monday morning but they were able to locate and install the spare tire kit that Fiat and Chrysler never seemed to be able to do. I am very happy to now have 54th Street Auto as my go to service center.Dan T. Manhattan

mi
Review №99

This is the best shop by far my in NYC. The service is excellent and turn around is quick. Very friendly and knowledgeable staff. Ive been using them for years and wont use anyone else.

Ko
Review №100

Best auto shop in nyc. Excellent service and repair job on my 2003 Sonata. Brad and Nick are always accommodating, honest, courteous and trustworthy, which is rare for nyc. Love the follow up calls too.

Information
13 Photos
100 Comments
4.3 Rating
  • Address:415 W 54th St, New York, NY 10019, United States
  • Site:http://54thstreetautocenter.com/
  • Phone:+1 212-265-3120
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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