My DENON 1600 integrated amplifier went bad, so I took it to Technetron. Leo, one of technicians, was so knowledgeable, professional and kind to me. He explained the problem and possible ways of fixing. I have got my Amp back, DENON works great and sounds even better, and I am enjoying music once again. Thank you, Leo and Technetron Electronics!

One stop repair shop for all your pro audio problems/troubles in NYC. They just repaired my CDJ. They did a great job in getting it back working again. Highly recommended. Look for Mike or Leo.

Staff was super friendly and helpful!!! Thanks again

My Mark Levinson amplifier model 23.5 was popping on the left channel the noise came every now and then, it kept getting worse and more frequent as time went by, after many years of use it was time to rebuild and repair. Technetron took good care of my amplifier they replaced capacitors, resistors, and transistors the problem was fixed no more popping noise. According to Mike at Technetron I should get 14-15 years of joy with my serviced Levinson amp before I would need another service. I highly recommend these guys, I will be returning to them for all my high end equipment repair.

I just wanted to leave a review for anyone who has a pioneer DJ product that has issues and hesitant to get it serviced here.I’m not sure where the scary reviews are coming from for this place, but I am pleased to say after a little over a month I received my XDJ controller back and the issue seems to have been fixed.The entire experience was not nearly as horrid as some of these reviews are making it sound. I dropped my controller off on a Sunday afternoon, brought the receipt from when I purchased the XDJ product a month before (yes a brand new one needing to be serviced... thanks Pioneer 🙄). They originally told me 10-15 days and I would be able to pick it up. I thought that was great but had my fingers crossed after reading the reviews and was reluctant to even bring it in the first place. I left it hoping for the best and went on with my day.2 weeks later I had given them a call to ask for an update and see if the unit was repaired and ready to pick up. The woman who answers the phone told me that they were still working on it, and that the parts had been ordered but to give them another week or two.Another 2 weeks passed by and still didn’t hear anything, so I called back to ask for an update. I was told that the parts had been ordered but not arrived yet, though they were supposed to be delivered in a couple days. Being that these are Covid times and all deliveries are backed up around the world, it’s understandable that it may take some extra time for things to be received. Anyway, she let me know that when the parts arrived I could expect my unit to be completed by the end of the week. I said ok and did not expect much since shipments are still extremely backed up.That Friday I received a call telling me my unit was ready to be picked up. When I arrived I provided the work order receipt they give you when you drop it off, gave it to one of the guys there and he handed me my unit wrapped up In plastic, signed for it and left. Not 1 penny out of my pocket, everything covered under warranty as it should have been, and not 1 scratch on the unit.When I was able to plug it in and test a few days later, it seems the issue has been resolved. I’m not sure what parts were replaced, but Technetron did it, under warranty, with no headaches, and not 1 cent out of my pocket. All I had to do was wait a few weeks, which was not a big deal.I wanted to leave this review for anyone else out there who is hesitant bringing their gear to be fixed here from Pioneer after seeing these other bad reviews about this place on here like I was. I am satisfied and will come back here if I ever have any other gear that needs to be serviced. Thanks again!

I am very disappointed with this company. I took an amplifier to be repaired, which I thought was a minor issue since the unit was functioning fine and is built like a tank. Also, I am a tech and happened to be very busy at the moment so I thought of sharing the work with a colleague. They charged me $160 upfront to inspect the unit. After their evaluation a technician called me in a very rude tone and said that my amp was a mess inside, claiming that someone tried to fix it and used the wrong components and it would cost me another $1,300 to repair it. I immediately cancelled the service and informed that I was going to pick up the unit. I brought the unit to my business, turned it on and it was in worse shape than when I first took it to this company. I opened it, and noticed that some molex connectors were inserted with the pins bent. I also noticed that another connector was unplugged. I fixed all the bent pins, re-inserted all the connectors in the correct positions and the unit turned on with both channels working in perfect condition. I dont know where the problem with this company is, but based on other feedback one is to assume that either the tech is incompetent or the company is in it for ripping people off. Unfortunately, those without any knowledge in electronics will likely be taken by their questionable business practices. Never again!!

Just an amazing and professional experience overall. I called Technetron on the recommendation as a warranty service provider for my QSC K112 and called them out of the blue. Leo, who was very professional over the phone, answered and politely stated that it would take only 20 minutes to service and that he could do the job right away since he had the parts in stock and had a good idea about what was wrong with the sub. He was kind enough to provide instructions to his Manhattan location so that I could locate them easily. When I arrived he quickly met me downstairs and had a pushcart ready to pick up my heavy speaker and bring it inside for service!I waited just 20-30 minutes and the job was completed. He brought the heavy sub downstairs to my car and helped me load in. QSC sub good as new. Just incredible service and communication throughout! Thank you!

Amazing expertise! I used them 20 years ago, and recently for repair of 2 Bang & Olfesen pieces. Each time their work was masterful and they did what B&O couldnt do. Theyre responsive and turnaround is good. Ill be back.

What an amazing experience I had. So professional. I would highly recommend!!!

Leo is kind and helpful, and the service has been great. Quick turnaround and very good communication. Thank you!

Technetron does excellent work. They troubleshoot for the problem and fix it. I brought a Denon AVR-X4300H in for repair. I described the symptoms and they took if from there. They are patient, courteous, and they listen. If you want expert work done, take your audio-visual equipment to Technetron for repair.

I have a Denon turntable inherited from my father that is no longer made, and when it was shipped to me from across the country its needle broke and the motor was having issues. After calling multiple sound equipment places in Manhattan and Brooklyn with no luck finding someone who knew the model, I finally found Technetron. They knew immediately which turntable I had, what the problems were, and the value of the equipment. The cost of the repairs was reasonable considering the specialization of the equipment. They also helped me to pack up the turntable when I needed to ship it cross-country, with no extra cost. Technetron knows old-school sound equipment better than anyone else in the city!

Excellent service the Guy leo break it down to the point really affordable make ypur product look brand new

Was having issues with my turntable. after I brought it in, I received several calls from them keeping me updated on things. Picked up on a Saturday during their weekend hours. All around a great experience.

Over 4 months of no action on a repair. With repeated calls for updates and no call backs. Finally your part is on the way repaired. Received with a note saying it wont be covered under warranty due to water damage. Pathetic. Sham business.

I recently had my Musical Fidelity Tri-Vista integrated amp repaired by Technetron and could not have been more impressed by either their technical ability or their customer service. I had inquired about potentially having my unit repaired at a few other authorized dealers or service centers but no one else came close to making me feel more confident about the in-house capabilities than did Laura at Technetron. She was exceptionally customer service minded during my initial contact with her, as well as during the shipping, estimate, repair and return shipping process. I was also contacted by Mike before and after the repair and in both instances he provided a comprehensive account of needed to be done to repair my unit and why. I also received a call from Mike after I received my repaired unit back to Technetron, to make sure I was 100% happy with the work Technetron performed.Reading reviews of some stereo stores or repair facilities can be a bit startling and anxiety provoking if you own a quality or cherished unit, as many consumers are treated like the repair shop is doing you a big favor to do the repair for you, you have limited access to the people doing the actual repairs, the repairs are not done thoroughly or the unit is damaged internally or cosmetically during the process. While I realize equipment can be damaged during the shipping process by people brutally ignoring packages with “Caution,” Fragile,” or “Handle with Care; Fragile Electronics” stickers affixed, consumers should feel good about every other aspect of the electronics repair experience and the folks at Technetron did exactly that for me.My experience with Technetron is that they have infinite repair capabilities, maintain the highest professional standards with regard to both the technical repair, as well as with customer care throughout the process. They simply could not have done better by me or my Tri-Vista. There are very few businesses in existence today that have mastered the balance of quality service with customer communication and care as well as Technetron. Professionals simply don’t come any better than Laura, Mike and the folks at Technetron! They have my highest recommendation.

I recently got a vintage audio received fixed at Technetron. This is my honest and unbiased review:Pros: They did an amazing job at fixing it. They seem to care about finding the exact replacement parts needed for every piece of equipment. I would give them 5 stars for that (and for the convenient location in Manhattan).Cons: The price ended up being way much higher than originally discussed on the phone the first time I called, and they were loose and disorganized on the final prices as well (I had to remind them about the price otherwise I would have payed over %40 more). The person who fixed it was pushy and rude on the phone, he seemed anxious and my overall feeling about them was negative (with the exception of the woman to whom I spoke on the phone to the first time I called, who was nice and helpful).Conclusion: I respect their technical abilities and the fact that they are one of the very few places in the city that understand vintage audio equipment. I would not come back and I would not recommend it to my friends, but if price and attitude does not bother you they will do an excellent job at fixing your electronics.

Leo and team did an amazing job with my Rotel. It was a very hard problem to solve, but they did not give up and stayed true to the original estimate although I know it cost him much more in labor and parts. He even shipped it back to me for free because of how long it took to get the parts (and convinced Rotel to pull parts off a working unit so I did not have to wait longer for the backordered parts). That is top notch service. I would recommend Technetron to anyone. They really know what they are doing.

This is by and far the worst electronics facility Ive ever dealt with. The technician Leo is rude and the prices they charge are beyond exorbitant. They are one of only four authorized Lexicon (under Harman Group) service centers nationwide and charge prices which are 3 times the other service centers. Granted the midtown NYC location has higher overhead but repairing/modifying a switch mode power supply shouldnt cost $1,100 and a remote control $250. When I called back to inquire about an additional part Leo began talking over me; repeating that the units are expensive to fix, was annoyed that I contacted other service centers (he found out because a service case was opened with manufacturer) and then hung up on me before I could even place the order for the remote. It worked out for the better in one respect because I bought the remote for less than a quarter of what he wanted. Buyer Beware...

Very unreliable people working here. They say they will call you but they never do. They say they are going to do something but they dont and you need to call them thousands of time. I am not really sure why they are in the list of authorized Pioneer Repair centers. I am waiting for my mixer that took three months to fix and I expect problems, in which case I would take it to Pioneer straight.

This place is just the worst.As someone who works in the electronics industry, I frequently have need for a good quality repair shop that can revive amplifiers, subwoofers, and other bits of kit instead of dumping everything into landfill, something that is likely to become a bigger and bigger problem in the years to come.A couple of years back (2013), I had a client with a blown AV Receiver - a top of the line unit costing over five thousand dollars when new. We talked about their options and got a ballpark estimate from Technetron (the manufacturers own recommended repair shop) for work on it, and decided it was worth trying to get it fixed, especially given the quality of the hardware itself.I pulled the unit, took it thirty blocks south in a taxi, and left it with them to order parts and do the repair. When they called to say it was ready, I went through the opposite process in reverse (which was no small deal given that the receiver weighs over sixty pounds), and got it back to the client, rebuilt the system and powered it on. I was greeted with silence. Picture was there, but no audio came through. After verifying all connections, I called Technetron to ask if they had tested it, and they said they had, but that I should bring it back and they would take another look. Once back in the shop, they said that they were looking at some kind of paste that had gotten inside the unit and which they had tried to scrape off previously in addition to replacing one of the internal cards, and that they felt it was this paste (maybe paint or plaster) which was causing the problem. I was perturbed, mainly given that they hadnt flagged this when starting work - you know like saying hey this is outside the scope of what we discussed and that it could raise the cost. After talking with the client, they decided to pay more money (we were into four figures now, and past the cost of the original estimate) to have another try. So we went through the same cycle and got it back into the apartment, only to find that this time there was no video. I was getting really hacked off by now, mainly due to the fact that I had suggested the idea of the repair and what my clients usually value more than anything else is to just get things done with the minimum of fuss. After shipping the unit downtown for a third time, Technetron said that they had forgotten to connect up a cable inside, and that was why there had been a problem, so I hoped this was the final fix. Turns out the unit lasted no more than two weeks back in the system before the audio gave out again, and the client decided to kiss the $1700+ in repair costs goodbye and go with a replacement receiver.I called Technetron and told them how things had ended up and how disappointed I was with the service they had provided. I was also frustrated that they hadnt let me know that this wasnt just a straight up repair when they first opened the unit up, BEFORE they started work, but they basically washed their hands of the problem and said it was just part of the uncertainty of the repair process and wouldnt offer the client any kind of compensation or reimbursement for work that was supposed to be warrantied.I will NEVER use this repair shop again. Their lack of transparency, bad value for money, and their unwillingness to try and make things right when clearly they havent behaved with integrity is just unacceptable. Hopefully this information may save someone a pile of money and a serious amount of grief and heartache.

I hope this review will help many who are in the same boat. It was not easy for me to leave my $ 1200 pioneer dj equipment for the first time. Ive been reading a lot of bad reviews rather than good, so I was so nervous to leave it to them even though my equipment was supposed to be covered with warranty, you will see why below.The experience here seems to depend on people and their equipment. In the reviews, one said they took more than 4 months to repair, and it ended up not being covered by his warranty, and other said they damaged the surface of his gear after receiving it back. However, after a few weeks of agony, I decided to try their service because it was within 10 minutes from my office and it was the only service center in the manhattan so i thought they would be the fastest at getting the parts and pros.The result is very satisfactory.at first, I was regretting about leaving the gear here, and regretfulness was very heavy on way back to office. But turned out, they were the pros. I was able to get a phone call to pick up the unit exactly in 10 days. the problem was diagnosed, the parts order and the repair were carried out together. I only needed to just sign the receipt at pick up, and everything was covered with the warranty. As i brought it into my office, first thing I did was to check any dents or damage on its surface as one mentioned it earlier, but the equipment was packed neatly in a plastic bag and wiped clean, no new damage was there at all. Then I tested it to see if they fixed the real issue, the cue button, but wasnt still working so i called them and they promised to fix it in same day when i bring in.liked the fact that they really took responsibility on it.After phone call, I tried again, then the cue button finally started working. dont know why it didnt work on the first try, (maybe they didnt test after replacing to new parts), but has been working flawlessly since that first try. Excellent.only one comment for improvement would be notifying the guest each time when the process status changes, (parts ordered, parts received, being fixed), because i didnt get any update calls from them except when it was ready for pick up. Overall, im very satisfied with them, if my gears go wrong, will visit them again without worry next time.

Had a problem with my QSC K8.2 speaker shutting on and off and I thought it was gonna be a hassle to fix. I went in here and the technician Leo diagnosed and fixed the problem in less than 5 minutes, free of charge being that I was still on warranty.

Professional no nonsense told me exactly what the problem was and ordered the part

Very good

A+ service!